I am so thankful for The Maids especially during the Spring. Open windows and pollen are a bad combo. Theres no way I can get every surface. I have enough trouble keeping the kitchen counters wiped off.Theyve been cleaning my home for over 3 years now. Their team of 4 are in and out usually in an hour. They schedule the day prior so I know when to expect them which is a huge help as I work from home. I wanted to share this super cute pic. They do something cute with things that I havent had a chance to put away. My doggies toy is moving on up in the world. Thanks Orange team!

Clearly tone deaf to the events of 2020.I don’t appreciate the portrayal of all those women of color as if no euro Americans work there. Let’s not pretend to be intellectually ignorant to the history either.

Even though they fired me over some bullcrap a few years back, I needed help with cleaning my house because I’m never home during the day and they came in and did a beautiful job. Everything was neat and tidy, my wood floors looked amazing, my house smelled so clean. Thank you The Maids not only for firing me but for cleaning my house. ☺️

The team that cleaned did an outstanding job. The team leader was Natasha and she was very professional and even reviewed everything with me when the team finished cleaning to make sure I was happy with the work they had done. They were very thorough and worked well together. It seemed that everyone knew their job and it was completed in a timely manner. I will continue to use The Maids as a regular service and I highly recommend their work!

The RED Team (Melissa, Erica and Lauryn) have done a great job with my home for quite some time. They are professional and thorough. The office staff is very responsive. I liked The Maids so much that I used the service in PA for my mom when she needed some help with cleaning.

Ive been using this service for a few months. Both the office staff and the teams that come are very professional. Out of all the services Ive used in various cities, this has the best management. Scheduling is easy, billing is perfect. When I had to cancel they were accommodating. The green team members are the best cleaners Ive ever had They always do something a little extra. You get your moneys worth.

The Maids of WIlmington have cleaned my home since I moved here over 3 years ago. I am very pleased and satisfied with all they do in my home. The management staff and the members of the cleaning teams have all been so helpful and pleasant. I recommend The Maids of Wilmington to everyone who asks me about cleaning services.

The Maids has several different teams that come to my house every other week. They are ALL so very professional, quick, thorough, and pay attention to the smallest details. I LOVE it! Im so happy I found them.Highly recommended to anyone looking for a cleaning service.

When looking for a cleaning service, The Maids came highly recommended to me. I’ve since been extremely satisfied with their quality of work. The cleaning is very thorough and done in a timely manner. The staff, which been the red team for me are all polite kind and professional. Covid precautions are strictly implemented! I’m very happy to have The Maids taking care of our family home.

Ive been using The Maids for over 7 years now! The team continues to do an amazing job! I love that they are always on time, have helped me out when Ive been in a bind, and leave my house spotless. Nothing better than coming home to a clean house. I had to leave a review today because one of the ladies even cleaned my 120 lb drooling dogs food and water dishes (my worst chore). Thanks Purple Team!!

This team does an excellent job. Its great coming home to a spotless house. Top notch cleaning team. I highly recommend them.

I have been using The Maids for several years - now at a second location. They are reliable, always on time and do an efficient and thorough cleaning. I also like their flexibility, so that if I have company I can add another room or two to the routine bi-weekly cleaning.

We’ve been using them for three years now and always satisfied with their work their very friendly and easy to deal with. I highly recommend themKen Hardesty

Very pleasant, neat, professional ladies whoWaste no time getting to work and doing a thorough job. Have recommended them to friends.

It has been a joy and a pleasure to have “the girls” with us, and to have a really clean home.

Efficient, friendly, and thorough. I appreciate that they are willing to accommodate schedule changes when needed.

Excellent service, responsive to my request. Natasha and her team continue to keep our home in tip-top shape.

I have used them for about two years now and found them to be reliable and they do a great job

Efficient, thorough, and reliable. The company does whatever it takes to satisfy the customer.

We are very happy with the Red Team. They are cooperative, friendly, delivered what the company standard and will go beyond to satisfy us.Ana B

Gwens team is awesome! ♥️

Natasha’s team always does a great job they are always on time, very friendly, and flexible

I was extremely hesitant to hire a home cleaning service, but when I finally broke down and called the Maids of Wilmington, I was impressed with their thorough cleaning system and how quickly they came into and out of the house causing minimal disruption to my day. Now I absolutely love cleaning day. It gives me such a sense of relief to walk into a clean home. Their service and thoroughness makes me so happy that I broke down and justified adding the expense to my budget. It’s like I’ve bought my time and peace of mind back!

I was pleased.

The Maids of Wilmington did an AWESOME job cleaning my house!! There are very few things that compare to the feeling of coming home to a fresh, clean home that somebody else prepared for you!! They made my house sparkle just like they said they would--I HIGHLY recommend this service to anyone--it is MOST DEFINITELY WORTH IT!!!! :)

They are simply the best! I had many other cleaners and cleaning companies, but no one did such a great job like the ladies from The Maids of Wilmington! Special thank you to Melissa and her awesome team💝

I love The Maids. They always make my house sparkle. I travel for work so coming home to a clean house makes being away from home a lot easier. Their hard work enables me to spend my weekends enjoying my family instead of cleaning. I especially love the RED TEAM!!!

The green team has been cleaning our home going on a year now.They are diligent and always do a fantastic job! The ladies in the office who schedule the cleanings and follow ups are so great to deal with as well. They are super friendly and helpful. We have had other local cleaning crews come to our home here in Hampstead but in my opinion The Maids are the best and most thorough!! You won’t be disappointed.-

I have used this service for 3 years now. They are consistently professional and do an exceptional job. I would highly recommend them on every level.

Just had my first cleaning and am over the moon happy with the work these ladies do. Very efficient and thorough. The owner RuAnn was very helpful and explained the process in detail. Will make this a regular event at my house.

I have been using The Maids for a year and am very satisfied. Even though it is more expensive to use a service than using a single individual it is very well worth the expense. In our previous experience with other cleaning providers, I would find areas that were missed and ignored that we would have to address. Our house was brand new when we hired The Maids and thanks to their service and attention to detail it has remained in pristine condition, even with two toddlers. Any issues or damages that have come up during our cleanings have been addressed and corrected. I highly recommend The Maids.

Great service extremely efficient!!

Came to our house 3 times. Barely did anything. Then tried to say our house was too dirty to clean. Absolutely garbage. Avoid.

Best days of the month are when The Maids visit! So nice to come home to a clean house. And it seems to last so much longer when they clean - they really do a thorough job.

I was very impressed by how extremely professional the ladies were. They really worked hard the entire time they were at my house, had great communication with me on what I wanted them to focus on and did a great job cleaning. They cleaned things I did not even realize were dirty:)

Just had the red team here for our clean. They are amazing. The house is so clean, and the team are very courteous. Highly Recommend!

Friendly, efficient and thorough

Julie and her Red Team just left our house spic and span for the New Year. The Maids are most accommodating in staying within a budget for a house clean. Four folks were here for about one hour 45 minutes and nothing was left undone. Cheers to the entire team: Erica, Carrie, and Scolastica. Recommended.

THESE GIRLS LEAVE MY HOUSE IMMACULATELY CLEAN. JUST MY SECOND TIME BUT A DECISION THAT WAS WELL MADE.

Weve used them for almost 4.5 years. We have never had any concerns about the work they do nor the time it takes to do it. They are very accommodating when we need to change our scheduled appointment.I highly recommend them.

Over the years Ive had many cleaning services in my home - some only once - so I have no qualms about expressing my opinion on their service. I started with The Maids about a year ago and they have done an EXCELLENT JOB on every visit. Im a work-from-home professional and have little time (or energy) to devote to housekeeping, but The Maids keeps my home clean and presentable. I look forward to their visits.They just left. The hardwood floors are shiny and sand free, The carpets are fluffy, the kitchen spotless and the whole house smells wonderful.Thanks for a job well done!!

Ive been using The Maids for several years. They do an excellent job every single time and are a pleasure to work with, as well. Highly recommend!

Signed up for a weekly cleaning service with The Maids. First two cleanings were just fine, I was satisfied, even impressed. Third cleaning was today, and I will never allow The Maids back into my home again. There were multiple issues with this cleaning, from showing up late, to leaving a bag of trash on my garage floor halfway to the trashcan, to leaving my back door wide open and neglecting to set the alarm when they left. However, these things pale in comparison to how The Maids saw fit to treat my dogs. When The Maids come to clean our home, we put our dogs in the garage with a fan running and plenty of water. The Maids are aware of this arrangement. Today, The Maids must have opened the garage (presumably to leave the bag of trash on the floor) and my dogs got out. Instead of leaving them in the house, or putting them back in the garage, they put my dog out in the backyard, and left him there. My dog was outside in the middle of the afternoon, in the excessive heat, with no access to shelter or water until my husband arrived home from work HOURS later. Thankfully, he didnt die of heat stroke or successfully dig out from under our fence (Though he tried, he apparently stopped when he uncovered the irrigation pipe.) and no one opened up the door to the screen porch and walked in through the WIDE OPEN back door. Next time, Ill call EcoMaids. Ill call anyone before I let The Maids back in.

We have tried several home cleaning services until The Maids and they have consistently surpassed our expectations. They are clean, courteous and professional while providing an excellent service. When asking for additional services they are accommodating and do a wonderful job. They are flexible with what we request and would highly recommend them to anyone.

New job. Love it.

The Blue Team in Wilmington does a great job at our office every time. Five stars for Blue!

These people are horrible. The owners came out and did an assessment on my home, made several promises like floors, baseboards, blinds, and deep cleaning would be performed on the initial deep clean and then floors and and baseboards would be done each time after. The deep cleaning was a joke - they barely dusted, baseboards were not done, floors were not done, and they didnt touch anything in the water closet (toilet room) in the master bathroom. The is a 24 window where you can report issues to the company and they will come out and correct those issues so I called them. They came out the next day to correct the issues...they still didnt do the water closet or dust several areas in the house, but the other cleaning was much better Please refer to the pictures I posted. Again I reported the issues and opted to not have them come back a third time because it is traumatic for my cats. I was told they sent a more experienced team to my house.They came back for their regular cleaning and it was abysmal. It would stand to reason that they would have sent the more experienced team out since I am a new client and they would want me to be satisfied, but no. Again, did not touch the water closet in the master bedroom. They did rooms they were not supposed to, and not very well at that. There was still dirt on my mantle from flowers my husband gave me that was not wiped away (dry dusting would have removed it, I know because I had to do it). They did not wipe the kitchen counters, and there were several pieces of furniture that were not dusted. Again I reported the issues to the company, again sending pictures, so they could come back and correct the issues.The third scheduled cleaning they performed were the same above issues, with exception that the master bedroom was barely vacuumed, and again they did not touch the water closet. The toilet now has visible marks on the inside (see pics). I was working remotely that day so I was home in the office while they cleaned. I didnt come out or bother them, but they were not happy I was here. They literally spent 22 minutes cleaning and it was a horrible job. I heard the girls joking around and laughing, but not much was being done. I am getting charged for their time, and the time they reported was overly inflated which explains the substandard cleaning job. I was paying substantially more for less.Again I called and said the services were unsatisfactory, and again they came out. When they came out I was working remotely so I was in the house, again in the office. I could hear the girls talking and they didnt know what they were supposed to do. Someone ran the vacuum really quick but nothing else was done, and that cleaning job was horrible. When they vacuumed the dinning room they were just throwing the chairs around on my hard wood floors, and they destroyed the floors in the room. I have significant scratching and gouging. They were here for less than 15 minutes. I reported this to the owners and they refunded me $100 with no offer to pay for the repairs. Repairs to the floors will cost more than $100, and I feel the owners should absorb that cost since I was paying them extra because they are Licensed and Bonded.Please contact me if you would like to see all of the photos, the time logs from the security system for when they arrived and left versus the time I was charged for, or would like to see the email feed between the owner and myself. In the time it took me to photograph and message the owner I could have cleaned the house myself and done a far superior job.

The Red team always does spectacular work. They are punctual, friendly, diligent, and courteous. They make it a fun experience all in all.

The Maids of Wilmington have always been professional, always on time, always call in advance to remind me they are coming (very important!). Great job!

The Maids just came and cleaned my house. They did a wonderful job, they were professional and friendly, and the house smells great.

The Red Team (Julie, Charlene, Martha and Trista have been doing a Fantastic job cleaning our home. If you want your house REALLY clean ask for The Maids Red Team led by Julie.

Ive had a few different teams because I have changed days however the teams weve had have done a good job and are very efficient.

The Green team does an outstanding job! They are professional and friendly. I would recommend them to anyone!

It is a pleasure to have the Green Team come to quickly and efficiently clean my home.

The Maids of Wilmington’s Red team have been cleaning my house for quite some time and they alwaysdo an excellent job. I would recommend them to anyone!

Have been using service for months. They do a very good job for a service. As stated by previous reviews, always emails window of time they will be arriving day prior and then shows up on time. They have never left a mess or garbage around (uncharacteristic review with dog left outside). A couple of times the cleaning was only A or A- compared to their normal A+, so I mentioned their deficits. They were addressed at next cleaning and they even performed a refrigerator cleaning for free to compensate. You cant ask for perfection, but a service that listens and corrects errors is worth maintaining.

Excellent. It feels so good to come home to such a clean house.

This is a awesome place!👏

First class, extremely professional. The Maids exceeded expectations.