Extremely Professional and quick response by email and phone. Robert was very helpful and was able to answer my questions in a timely manner. If I ever need a service in the future this location will be at the top of my list.
This is the most helpful place totake your vehicle for repairs. The Manager Nicole is a verypleasant and helpful person.The job is done timely and planned. All the staff is skilledin their trade. My wifes SUV was in a hail storm. I took her SUV for repair. Well, We are very pleased with the results. Just like new. Give the a try.
A complete 5 star experience! I can easily say this is one of the top body shops in all of the Carolinas.If you have a Mercedes and need body work or painting this is the only shop to consider. The work and the staff are all absolutely the best!Dont trust your Mercedes to anyone else, they fixed up my 2021 Mercedes to absolutely perfect factory condition and kept me posted throughout the entire process.
They were very friendly, professional and willing to help me while working with the insurance company to have my truck repaired from an accident. High recommend them for any service they provide.
My brand new vehicle was backed into causing both driver side doors to be replaced. Carolina Coast Collision was recommended to me by a friend. While staff was very friendly, and I do understand it took time for parts to be delivered, it took a month for the vehicle to be ready. I also understand that after an incident, especially a brand new vehicle, will never be the same but the two doors that were replaced were installed unevenly. There are also spots were the paint dripped during repainting. I expected better after being worked on for a month. Overall, not a terrible experience but surely expected more craftsmanship in the repairs.
My SUV was involved in a car crash and the front end was smashed. Carolina Coast Collision was recommended. Robert Hines was so helpful...professional, prompt, caring, followed through, listened and paid attention to details. I was impressed with your video also.Great service!
Ron is an amazing artist. His airbrush attention to detail is absolutely unmatched by anything Ive ever seen. Although he only completed body work for me. My car has been here twice. Each time they took great car of the inside and washed the entire car prior to my picking it up. They are the only authorized body shop for Mercedes Benz in the area. After hurricane Florence, our roofers threw shingles over my car. Needless to say throwing wasnt what they were good at ! Theyre prices were fair and they were very comprehensive with their work. I would certainly take any car there. The staff was very informative and kept me in the loop of the progression of work from start to finish. Amazing body shop.
Very fast and professional. They do great work!
This company made the repair on my vehicle look brand newVery pleased with their work.
Great customer service & communication. I would recommend Carolina Coast for high quality repairs, done right.
Unfortunately I needed to have my vehicles repaired several times. Each time, they were extremely professional and coordinated with the insurance companies so that I didnt have to get involved. The repairs were excellent and OEM parts were used.They have a lot of business, so it can take a little while to get on the schedule, but its worth the wait.
Good service and I had no problems. It did take a while to get my truck in. Their schedule was slammed. It looks great and they got it done with the first try.
Courteous and professional
C.C.C exceeded my expectations as a result from my previous experiences with other body shops, having to wait 3 months for an appointment was well worth it and proved how amazing they are!
These guys are awesome! In the past Ive worked with other shops in town, but no longer. Carolina Coast Collision offers the best service matched with excellent quality. Their paint seams to be a better quality than others and whatever they do in their process, the paint doesnt seem to be effected as badly by rock chips. Id highly recommend these guys, especially Bill whos been great to work with.
Great staff. Reasonable prices. Great work
The staff here make sure the job is done right from start to finish and that the customer is very happy! Not to mention in my case they had to go above and beyond to get the insurance company to cover the needed repairs from our car being hit. Thanks for all your help CCC!
They did paint jobs during the restoration of several of my old (1997-1998) Mercedes cars (bumper, hood, door) and did not disappoint me. My expectations are very high and only a perfect job is acceptable to me. They treated me like a friend and all work was done on-time. The actual cost was exactly as quoted.If you are looking for a cheap paint job, go somewhere else. If you like factory finish, you have a good place here. The owners and staff are honest and treat you with respect.I will not go anywhere else for any car paint job or body repair. Carolina Coastal Collision is one of the finest in the business.
They did an amazing job on the Mustang and even cleaned the inside too
They do a great job and take care of the client.
These folks are really Craftsmen, I carried my 2018 Camaro from Raleigh to have them fix a 10k hit, you absolutely cannot tell the car was ever hit...Bill and his entire staff were amazing from start to finish...
Robert and his team were very professional, responsive and completed the work in the time promised. I would gladly recommend them to anyone who needs auto body repair.
Repairs were done to my satisfied and looked good
The owners are extremely friendly and knowledgeable and they do excellent work! Thanks to CCC my car is looking good as new!
Top notch! Need ur car fixed after an accident. This place is it!!!
Very nice staff and very helpful! Great company!
Staff is attentive, polite & understanding too!I ❤️ My car - they made the experience of being in an accident a lot better.
I have trusted CCC for years now, they do a GREAT job!
Bill and Lynn have helped me with my vehicles over 3 times now. I won’t take my car anywhere else, these people treat their clients like family. I moved to Raleigh and still bring my car to Carolina Coast Collision in Wilmington. There is a reason why Mercedes-Benz keeps them as Carolina’s Mercede’s Certified center. A++!
Did a great job on my Mustang!
Best body shop in Wilmington
Awesome work and kind people!!
Great
GREAT WORK