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Gerber Collision & Glass
1850 Rombach Ave, Wilmington, OH 45177, United States
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Gerber Collision & Glass

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Ka
Review №1

I have now trusted Gerber with two of my vehicles and am very pleased that I did. Both jobs were done in a reasonable amount of time for an affordable price. The quality of the body work they performed was great! Customer service was great as well. Will definitely return if needed.

Ph
Review №2

Beware if you rent from the nearby Enterprise! If you park past the edge of the building theyll come out yelling at you for parking in their spots...even though nothing is marked.No signs, not markings on the parking spots, nothing to indicate this. All the while their entire back and side lot is nearly empty. They _may_ do good work, I cant comment on that but, based on their professionalism, they can rest assured they wont be getting any of my business when needed.Food for thought: Rather than yell at potential customers over unmarked parking spots, why not use your painting skills and stencil/mark the spots?

Jd
Review №3

My special needs son has a 1985 Elcamino and it was hit by a drunk driver, we trusted Gerber to handle the repairs. While the car was there for a new rear fender, the beauty rings and the Elcamino badges and Chevy emblems were stolen off the car. The shop told us they would honor that theft. We waited almost 3 months and they said they had our parts.They replaced the beauty rings but the manager said he wasnt replacing the emblems. I told him I would talk to an attorney and he went crazy and told my son and wife to leave the lot. Do Not Go There very unprofessional!

Ai
Review №4

Took my Cadillac CTS in to have repairs done on some damages sustained while on vacation. Dent on quarter panel and rear door and windshield. The original estimate was for full on body repair, paint and so forth but Les had a hunch that the damages could be handled with paintless dent removal procedures. Well the hunch was right, the PDR guy did an AMAZING job..not even the slightest hint they were ever there!! I was told any time with body work you can avoid digging into the original paint and clear coat is all the much better, even more so with my car because of the pearl paint job. And all of this reduced the cost of the estimate by a significant amount too! So hats off to Les and Doug and Heather for doing such a phenomenal job in all areas and I will definitely be a return customer should the need arise! 🙂

Pe
Review №5

Amazing!! They repaired our Camper/Travel Trailer after a break in and theft. The work they did was great - but their customer service was SPECTACULAR. So kind, friendly, and helpful! They delivered to our new campsite when the work was done. They definitely go above and beyond.

ra
Review №6

Horrible experience. The emblems were removed off the vehicle and they refused to replace them after taking 4 months to prepare the vehicle. The manager was also very rude and yelled at/cussed at us when we ask about when the emblems would be replaced.

Ch
Review №7

Fast check in, nice staff

ch
Review №8

Nice people who care about helping you out an fast service

He
Review №9

My vehicle was finished in the time they promised. I received text messages with updates on my vehicle which really helped since I work out of town. They detailed my car and it looked like it was new! Everyone there was very nice.Id definitely recommend them to anyone who needed body work done on their vehicle.

Ca
Review №10

Great customer service, great vibes

To
Review №11

Company that does auto body repairs is the place to go. Excellent in keeping customers informed about progress of repairs and couldnt find a better staff. Would recommend over other auto body shops (know from experience)!

Hi
Review №12

Gerber Collision in Wilmington, OH deserves more than 5 stars. I was originally in due to being backed into and needing my door replaced. They did an incredible job and got me in very quickly. Gerber also kept me in the loop every step of the way continuing to update me with the progress.I then received my vehicle and two days later was in another accident. They were very empathetic and got my vehicle in the next day to be fixed. The staff is all nice from the receptionist to the technicians. I highly recommend Gerber for any collision or glass needs.

Se
Review №13

Excellent work in a timely fashion. Very nice staff and very helpful. Did a great job on my new truck. A+++

Am
Review №14

Will be having my car repaired here Wednesday. Very nice and professional people❤

Al
Review №15

The staff at Gerber were very nice, helpful, and fun to be around. My truck was broken down for awhile and they took good care of me. If you ever need car, truck, or semi tractor repair give Gerber a call they will take care of you.

Da
Review №16

Went for a non insurance job, extremely high priced.

Je
Review №17

Gerber collision and glass. Wonderful customer service and wonderful automotive service and repair experience.

Ch
Review №18

They did a great job on my body work on my Jeep

he
Review №19

Have a appointment with them then they back out Knock a very professional way to run a

Sh
Review №20

I took my Nissan Cube there three times she would the three times they fixed it but the third time they totaled it very very nice people very patient I highly recommend this place

Da
Review №21

They request you drop off your vehicle for service (in my case to replace a hood) and they do nothing for a week and a half. Horrible service.

De
Review №22

Didnt feel welcome. Told insurance they cant get ahold of me after I told them Im going to get another quote. They never called or anything after I told them that.

Ra
Review №23

Great work, great prices

Jo
Review №24

Horrible experience with these people. Had to argue with them every step of the way. Do not use them if at all possible.

Br
Review №25

Didnt take car of my. Didnt feel welcome, will not return to this place.

Ci
Review №26

Not the greatest experience.

Information
27 Photos
26 Comments
3.9 Rating
  • Address:1850 Rombach Ave, Wilmington, OH 45177, United States
  • Site:https://gerbercollision.com/locations/wilmington-oh?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_OH&utm_content=SEO_Wilmington&utm_term=3480857
  • Phone:+1 937-655-8285
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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