We went to Norms Car Wash few times and everything was good, except last weekend when they left 2 scratch marks on our car (on the window and on the trunk). They are always very busy and I assume there was a stone in the rug that they used to dry the car and it wasnt replaced on time. We plan to fix scratches, but wont go back there again.
Had two cars washed here and they did a great job. I liked that it wasnt a machine wash, they actually wash the whole car by hand. The waiting area because of covid is a little small with only 2 seats right now but the wash doesnt take very long at all.
Wonderful experience. Very reasonably priced.
Best car wash in town! The customer service is top notch and my truck comes out perfectly clean every time.
Great place. I get the 10 car washes on the card and it saves me money. Outcome is always perfect!
Wonderful experience. Excellent and fast exterior and interior cleaning. Very reasonably priced.
Great service and friendly staff! When I arrived, there were 3 cars in line and it took me approximately 30 minutes to be done.
I really like Norms Hand Car Wash. Whether I take the old car or the new one, they care for my car like it was their own. No swirl marks, just a clean and shiny car. Their detailing service is excellent, too.
My car is always clean and the guys are very friendly and efficient.
Great service and friendly staff!
For $20 they do a horrible job. For being a complete car wash and you dont clean the carpets. The dashboard was exactly the way I left it before washing. This was my first and last time coming here.
Great atmosphere! As soon as you walk in they’re very attentive! Make you feel like family and your car is in good hands! Absolutely recommend this place! Check it out you won’t regret it.
Professional Detailing Friendly staff
The only thing that would make me happier at Norm’s Car Wash is if I came in with my car but left with someone elses Maserati. This place already does it all, going above and beyond each time. I consistently have grubby finger marks from a disheveled nine-year-old boy, slobber streaks from two larger canines on the windows, and the gentlemen here dedicate such a generous amount of time and effort in returning my car, spotless. Unsurprisingly, the wait line is long on the weekends, so I tend to go during the week, first thing in the morning, if possible. These folks are not in a hurry whatsoever to return the car to you and as a result, I have never had one complaint. You get what you pay for here: a quality, thorough car wash.
Asked how long the wait was. “5 cars”Drove over. 10 cars in line.Called and asked how long the wait was.“Five cars.“
My first time at Norma today... I have never been more impressed with a car wash team. I keep my vehicles very clean, often spending hours detailing them. I don’t have access to a garage this winter, so with the temperature below freezing, I was looking for an indoor car wash. The team at Norms was professional, very fast, and cleaned my car far beyond my expectations,... highly recommended.
The guys are quick and do a great job...
Great service and customer care! Even on busy days, or before closing time! The team is fast and pays attention to details. Ive been taking my car there since last summer and they never missed one spot!
My last couple of washes here have been marginal at best. For now, Im looking for an alternative.
My car looks better than it has in more than 2 years. I would recommend Norms and will definitely go back!
Not cheap, but they did a good job.
Have been here a few times and usually love the service. Went in today and had both of our cars washed inside and out. Really disappointed with the service. Outside still had dirt and streaks on it. Inside floors were ok, but there was still dirt on the mats and in between the mats and floor. Inside doors and dash didnt even look like they were wiped down at all with spray.This would all be fine for a 10$ car wash, but definitely not worth the 22$ I paid per car. Sadly wont be back since it seems like their quality has gone downhill.
Thanks for kind instruction!. Very helpful and kind staff. I will visit again.
Did a great job on the detailing of my car. Price was a bit high but all and all good job.
Great service! I am in a new car now :)
I frequently get my car washed here and even recently got the exterior buffed and waxed. Great job and Ill continue to go back.
Basic wash is twice the cost and 3 times longer than other places.
Friendly service. Often a 30 minute wait on nice sunny days.
Quick and pleasant, did a good job
I am pretty happy with their service. Readonably fast and clean
Worth the wait. They do a great job on my car.
I use this place for a regular car wash and an occasional detailing of our family minivan. Norms does a great job, they are thorough and professional and the service is excellent.
I liked the efficiency of the staff, but sometimes the attention to detail is not the best. Plus, they are a bit pricey.
Little too pricey for carwash $18 for full service for regular size car. It goes up for bigger vehicles.
Great job and service. Just kind of a long wait!
Great guys, good prices, and amazing service.
Best car wash on North Shore
Fast, well priced and pleasant
They wash one car at a time, which spikes up the wait time immensely. I was the third car in line and waited 15 minutes to get into the door. Service $17 for a regualr sedan and nothing to rave about. All in all okay.