I will never return. They scratched my rims, and then denied it. One of the rims clearly got dropped, and has several significant scratches, and both have scratches all the way around the edges where their machine got it. They refused to be held accountable stating there was no way it was them. I only had to change 1 tire, but chose to get 2 so the back ones would have the same tread, and only those 2 rims are scratched. Clearly got scratched by them.
Had exactly the used tire I needed great price. Ill sure check back for my next set of tires!! Great staff very helpful, guy in shop top notch.
I went into Discount Wheel & Tire knowing absolutely nothing about tires and wheels. I only had pictures of what I wanted. Sammy was extremely patient with me in helping me get the look I was going for. He never got upset with my indecisiveness and lack of knowledge. His suggestions made my photos come to life!!! My4Runner looks awesome!!!!!! I love it!!! Its exactly what I wanted!!!! Thank you so much Sammy and staff, you guys are amazing!!
Good people. The lady tried hard to find the rims i was looking for. I will be going to be going back to get rims. Only people i will deal with in the town.
I cannot say enough to commend this establishment, operator, and crew. They went out of their way to in inspect my vehicle promptly, fix it properly, and accommodate my difficult situation. I am from out of state and was in an emergency situation. My emergency became theirs. Good people. I highly recommend this location. 215 N. West St., Wichita KS.
I dont know much about cars at all. This place is trustworthy, doesnt take advantage of me, and is affordable. Ill always come back here for anything tire and wheels. Thank you guys for constantly taking care of me and allowing me to feel safe!
Quick and friendly had a appt at 11 done by 1130.
Sami always takes care of use. Great service, affordable options and and honest guy. I appreciate all those things at this establishment!
Good customer service!
Staff was excellent. Quick service good prices on tires and installation.
Guy told me over the phone he’d do my tires if I got there by 5:30. Drove all the way from Pawnee and hydraulic out there and got there at 5:29. All I need is four tires pulled off the rims. The guy and a really rude lady told me they wouldn’t do it for me and to come back when they open at 9. I would understand if they were busy, but they had nothing going on and were just standing at the counter. I was planning on having them put four tires on my car in about a week or two when I get back from vacation. I won’t be back, I’ll take my money somewhere that cares about their potential customers.
Good service. Nice people. Helpfull evan when I asked a question while she was in the middle of a different task. She stopped what she was doing and answered. Very professional. The only reason I put 4 ☆s instead of 5 cause there pop machine only takes change no dollar bills.. lol 🙂🤐🤫
Outstanding service & friendly employees! I took my car to the location last July to change my tires & check for alignment as well, and they did an excellent job in both of the tasks. It made my ride smooth & durable for daily commute. So I would recommend others in checking out the location.
Cant find more knowledgeable tire people. Worked with me until I was 100% satisfied. Friendly people for the people. I will return!
Good deal on tires, and good service
Very good service and helpful associate. I recommend this shop to all my friends
Very friendly staff on the phone and in person. Great prices for a new tire and labor to replace it. Quick service. Ill probably be coming back for future needs.
The sales person was very polite...they did not carry the 165 80 15 tires in stock for the front of my mustang but she ordered them she said she can have them in one day so I ordered then great customer service im very happy thank you
Very friendly staff, spot on with rim recommendation to make our truck and car look amazing!!! I would recommend them to anyone shopping for an awesome facelift for their vehicle.
Very nice people. They replaced 4 tires & aligned two of my vehicles & were prompt and professional. I am very satisfied with their work & prices. Give them a try. I will be coming back here when i need tires again!
Best people u could go to....The staff is really good i would recommend itMade our cares look CLEAN if u are looking to get tires and rums i would deffinetly go hear all the time!!
I took my car in 2weeks ago, because my right tires was shaking. Now the whole front wheels is shaking.Took my car in to tell them its still shaking, but this time its the whole front wheel. They claim its a whole new problem with the wheels, and when I ask for diagnostic paper report they going to charge me $100 for it. Im like WTH. They dont give you the complete report what need to be fix and knew you be back so they can claim its a new problem.
Discount wheel and tire not only had the best prices, but the best customer service. Maria was the sweetest and so genuine with everything. My tires and alignment are great! Thank you!
I will always go to these guys, they are the best
My parents came here and they were very glad with their experience. They had affordable prices and the staff there was very kind and helpful. I would recommend others to visit this shop for all of their tire needs.
These guys are warm an they welcome you. Fast and good service. Plus they have a shop kitty!!! They will have all my business from here on out.
I have been going to Discount Wheel and Tire for several years when there was only one location. I have always had great customer service and will continue to return! I am excited to now have an east location to go to. They always do a good job of finding what I need for a good price! I highly recommend their services!
Good customer service
I been working there for a month now and this is one of the most family kind owned store I have ever worked at. If someone cant do the price, Sammy will do his best to work it out. Customers are great and we work as fast, safe and honest as possible, he tells no lies. SO EVERYONE COME TO DISCOUNT WHEEL AND TIRES for Oil Changes, Tires Used and New, Alignments and almost everything😊!
You should make your prices on tires easier to obtain, like the other 15 tire websites that ive looked at today. I would of happily bought here but since it wasnt easily accessible i will go with a place who doesnt make you jump through hoops and price guess price. This is the 21st century no need to make it hard to get prices.
Best place in town, great service with reasonable prices.
I found these guys while searching Google for a tire repair shop in Wichita, gave them a call and liked their prices and visited their shop on the same day. I was charged only $33 for a tire repair, service was friendly and courteous, I was advised to take a cheaper product after my tire was inspected, which is a refreshing change! I was in and out of the shop in 45 minutes, I wont hesitate to use their services in the future.
Paid for a full fluid change on my 2009 Toyota Camry. They even agreed to help reconnect my windshield washer tube that popped off. Just got an overpriced oil change for 50$. Not even sure if they used fully synthetic like I requested at this point. Changed the oil again myself. They even got my charging cord for my phone stuck in my seat track and it cost me 20$ replace. My advice go somewhere else.
Sammy help me get the wheel for my Impala new look (Man) thank you
Quick, professional, and sincerely courteous service. I also could not find better prices anywhere. Bonus :-P Will absolutely return. Thanks to all who work there! :-)
If you want honest service from people who will back up their work, this is the place. Family owned and operated by people who really care about their customers. Highly recommended!
Great service every time I take our vehicle in. Sammy always is great to work with!
Great experience buying from here! quick and easy! And such an affordable price! Definitely coming back!
Very good customer service. Also done in a timely manner and reasonably priced
Brought my Escalade with 26” wheels in for a balance and Sammy and Tommy really gave 100%. I’ve been to a few different wheel shops in Wichita and had bad luck. Discount Wheel & Tire know what they are doing. My truck is riding like a Cadillac once again!
Best tire shop in town! Always on time and affordable prices! :-) great customer satisfaction
Bought 2 new tires and did alignment Worst alignment everIf I let go steering wheel car would immediately turn hard right do not recommend
This is the only place I go for tires. Staff is friendly and helpful. They even bought girl scout cookies from my daughter!
Great place and great deals I bought 4 set of rim and tires great people
Called in for a quote, they were a dollar more than Walmart so I went there. Twenty minutes later the price had jumped $10. Not worth going somewhere else since I was already there and probably might have still gone there anyways if I had known the true price, but wont go back due to deceptive business tactics
Never had a bad experience! Always open to giving deals and friendly staff who let me and my cat hang out there 😂 Knowledgable and helpful!
These brothers are truly delightful! Fair and honest! Love You Guys!
Discount tires us a great place to get tire service the owner even works with you I would recommend them to anyone they are a life save.Always good service and great workers.
Very nice perfessional people told me what I needed done on my car and the prices are reasonable great place!!
They were very accommodating, and willing to help and explain things clearly to us. Great customer service!
Giving this place one star because zero is not an option. Run, do not walk away from Discount Wheel & Tire on West St. Went for a simple brake job and had to take it to a real mechanic 12 hours later because of the shoddy work performed here. Was charged an obscene markup on $10 slap pads. They also failed to test drive the car to make sure they had fixed the complaint. The first time I called to speak to the manager I was placed on hold for three minutes, then hung up on. The second time, he wouldnt speak with me. Completely ripped off by the boys at Discount Wheel & Tire. If you value your car, time or cash, find another place.
Changed my tires and got my Ac fixed! Called in for an appointment and was in right on time! Affordable prices and friendly staff as well!
I have been using discount for 5 yes now and I wont take my cars anywhere else the guys are always really nice and they are good on pricing when I walk in I always get Greeted by name and ask how my day is going This is the best tire place in Wichita and they do more then just tires
I know the owner of this store and simply do not believe these negative reviews. He is honest and fair. I would encourage people to disregard these negative stories.
Great deal. Speedy installation. Thank you
Ive usually have found used tires that I need, but they also sell new tires as well as really nice wheels
Discount wheel & tire worked on my Jeep and did a awesome job thank you
If I could I would put zero stars because this place is absolute highway robbery at its finest! Do not go here for anything!!!! Worst tire shop in Wichita and its not even close! I will never come here again!
Good service and the price is right on tires and rims.
Made my day
Very great service and affordable price. Definitely coming back
As expected. Very satisfied.
Cheap and quick. Great place.
Bought multiple sets of tires at Discount Wheel and Tire. Always a good experience. Knowledgable staff. Great customer service!
You sold Her 4 exceptionally good tires at a Great price. and you sold her Continental! Thanks bunches!
Daughter had a staple in tire tread causing slow leak. Was told it could not be repaired. Sold her a new tire, a cheap knock-off. Sorta upset with daughter, PISSED at her getting ripped off. Should have patched it myself (mechanic).
Paid for 4 new tires, picked up my vehicle to find 4 damaged wheels.District manager denied any compensation for the damage and he never personally say the damaged wheels, based his decision based of a photo of only 1 wheel taken from the store managers phone. The district manager also said it looked like old damage (without even seeing the wheels in person). I explained to him all the damage areas still were shiny metal on 4 factory painted wheels (new damage). I bought my vehicle new and it has no scratches, door dings or dents.Its always garaged and when parked in public, I park it away from any other vehicles. Bottom line this company doesnt stand behind there work!!! The small discount i received on the tires doesnt come close to compensating for damage to my wheels.
I am not from here and was traveling through. I got stranded and my tired were about to blow. These guys rescued me, my daughter, and my dog!! Thank you!
Quick friendly service experience techs help me understand what was going on with my car
My expierenc at discount wheel and tire has always been good i have brought over 5sets of rims and tires there and im always impressed.WilliamGray
These guys are great. Always get me done in a hurry. Very professional
Madi is Wichitas best. This guy has time and time again beat competitors prices and given the genuine service youve been looking for. Wouldnt buy a tire anywhere else.
Went in for a tire change and they messed with the tire alignment and when my wife called they refused to refund or check the tire without charging us. We spent $51 on this service and it made our car drive terrible, not mention we have a one year old. Not pleased, will never go back or recommend!
Discount Wheel and Tires has always taken care of our vehicles needs. Very knowledgeable and reliable.
I went in and they would even try to help and after I finally got somebodys attention to get help to get my rims pUT on my car I showed em what I had and they didnt even wanna do anything to help me I was very disappointed and there way over priced the one on south side is the total opposite I go out my way just to go to that one do not go to the west one very unprofessional
Best tire prices and auto center in town.
The best tire/wheel shop in town. Will take care of you every step of the way.
Great work from great people, prices are the best around as well!
Friendly and knowledgeable service.
Honest and decent pricing, keep it up
Store is pretty dirty and they dont have much of a selection of rims in store. Theyre also a little pricey for installs for what they are.
They fix my. Tire that. Had ticked in it
They are very friendly and bend over backwards for their customers. We have been a customer for many years. They dont try to sell you things you dont need.
Great people and good service
Thanks friendly and helpful
Fast friendly Fair
Professional, friendly..I recomanded the store to my friends.
This place charged me twice to change the fuel pump
Great service
The employees are great
When no one can figure out what was wrong with my 2004 Cadillac are, they figured exactly what is wrong with my drive shafts and fixed, friendly and decent prices
Would never visit this place again, had a tire dismount mount & balance and was charged more than double than other places (~$35), others charged around $15.
Service was great!
Great job
Very good service and very fast
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