Chose this insurance agency based on reading previous google reviews. Have not been disappointed in my selection. Bill Neumann and his staff have been very responsive with any questions asked or issues requiring attention. Extremely satisfied with their customer service.

Courteous, understandable, and professional. These are the qualities that make us all feel safe and protected..(A great staff) 💯⭐⭐⭐⭐⭐

I changed to AmFam because I could save a lot of money. What I didnt expect was the responsiveness to any question or any claim. I cant recommend these guys enough! A+ These guys treat me like a king.

Alex always has a smile for me and is very helpful. I go in to pay my bill every 6 months and he knows me. He and Bill are very nice.

Bill Neumann is awesome 👌to work with!

I do not have anything negative to say about American Family Insurance!! In December I had totaled my car and that was very tough for me, however, they handled it so smoothly!! For all the people that have to go in and deal with your claim and how well they all work together to get this done in a timely matter, was so reassuring and calming for me, especially when I was completely out of a car. I got my loan payed off and the rest deposited so quickly! I was only out of a car for two weeks. I would and I do recommend American Family Insurance to everyone I meet!! Also, their prices, what they have to offer are so incredible and right in my budget!!! I will give a shout to ALEXANDER WESTERLUND!!! Thank you American Family for ALL you do!!!!

Alex has helped me insure 2 vehicles very reasonably and is always trying to find me the best deal. Great service, Great price I would recommend them to anyone.

Great Agent with lots of knowledge! Hes always there when I call and answers all my questions right away.

Never been there