My tax accountant referred Kelly to me back in 2020. Kelly Duong and her team has handled worker’s comp and GL for my business. From her great staff to her hard work, she has always been available to me whenever I had a question, no matter how simple or complex. Their rates are great and their customer service is exceptional. I definitely recommend broad spectrum for any insurance needs! I couldnt be happier! Kelly is the BEST insurance agent I’ve ever met. Very sweet and treat her customers with respect. I just love her attitude. Her business rated 5-star for a reason.
I have been with this office for many years now for both car insurance for me and home owners insurance. I have sine added 2 other cars and drivers and the process of changing and adding were sooo easy. Iris is very helpful and helps gets you the best rate possible. I can always count on them for whatever help I need. This office is the best. Keep up the good work you guys!!!
Kelly and Iris are awesome! They are both always available and so helpful. They spend the time walking you through the process if you don’t understand something. They definitely take care of you as a customer and you never feel rushed when you are on the phone with them. 10/10 would recommend.
I have been insured by state farm for over 9 years and I can say Im happy with no regrets at all. Not only that state farm has very good rates that reward good driving habits as well as loyalty, Kelly Duong was the star as well as her carefully picked staff. Everyone here is very knowledgeable and can help you with any question you throw at them - conventional or not. Kelly Duong understands the headache that comes with insurance, however she will do her best to make sure you have peace of mind. If youre thinking of getting a quote or getting insured by SF. Just call them. You wont regret it.
I’ve had State Farm Insurance with Kelly Duong and team for over 10 years and I’ve never been more satisfied. They go above and beyond with customer service and will always find ways for me to save money. They are friendly and so efficient! In particular, Iris has been the sweetest rep I’ve ever dealt with. Do yourself a favor and choose Kelly’s team to handle all of your insurance needs.
As an 18 year old with car insurance for my first time, the Kelly Duong State Farm Insurance has helped me tremendously. The employees not only explained every detail about my insurance plan, but they continued to inform me regarding policy changes and explained to me how that may effect me. The employees are extremely kind and sound genuinely happy to help with any and everything. I highly recommend that you give them a call and see for yourself that their customer service is superb.
The folks here are great to work with, they always responded quickly to my questions and concerns. They present me with insurance options that best meets my needs, and with great rates. I highly recommend this agency.
I am grateful that God has guided me to this office. Kelly Duong and her team have treated me as a VIP customer, theyve been there, for me, in times of great stress. They have responded quickly and the service has been of high quality. an important feature is its disposition to keep the customer informed of its benefits and any changes that arise in relationship with its policy. God bless you all guys.
Kelly Duong and her team are beyond helpful and caring. They do more for the clients and they’re always quick on responses to get you back on your way. They are always looking for new ways to improve, their hard work does not go unnoticed. :)
Kelly Duong and Iris are very friendly and helpful. I’ve been with them for a couple of years and they give you great service. They’re very fast and reliable. Thank you so much. 😊
This is the best insurance agency that I have ever experienced and will be with forever. Kelly and her amazing team members take the time to get to know and fully understand your needs, then find the best policies to ensure you and your family are fully covered for the unexpected. They are always looking out for us and are quick to answer any questions or tend to any needs we have.
Kelly Duong has been great! She responds quickly to messages and has quickly solved all of my renters insurance problems despite our frequent moves. She was even able to offer more coverage for the same price when we moved to a different (presumably safer) area.
We have life, auto, home and umbrella insured at Kelly Duong State Farm agency for 10 years. The services there are great. Kelly and staffs are very professional, responsive, friendly and helpful to assist my family in insurance needs.
Kelly & Iris have literally helped so much with diff situations I have encountered thank you girls so much for always working with me and for that great customer service YOU GUYS ARE the BEST!
Kelly and her team are wonderful. Highly proactive and responsive. They frequently reach out to make sure our policy is up-to-date to provide us the best coverage as well as savings as much possible.Highly Recommended!
COVID-19 has been tough for everyone. Having a great insurance company back you during this difficult time provides peace of mind.Kelly has reached out multiple times during the past 7 months to make sure our policies still make sense. She also made sure that our information is accurate so that we were not paying more than necessary.Thank you for helping our family during this tough time!
I love working with them, Great professional and quick serviceGreatest Agents to be with !!
Kelly and her team members are very experienced and will always help you make an informed decision that protects you and fits your budget. They are friendly, trustworthy, and honest above all else!
Kelly and her team always go far and beyond our expectations. Not only they strive to give us competitive numbers but also provide us with honest and constructive advice which added a lot of value to our business.
Thanks Kelly for being so responsive and helpful with our recent car accident. Believe it or not, you even made this experience pleasant for us.Thanks again for always being there when we need you.
Thanks to Kelly and her office for always being professional and working quickly whenever needed!
My whole family goes through Kelly’s office for our home and auto insurance policies and we love the quality of care we get from Kelly and her team!
I love how responsive they are and always reaching out.
Very fast and reliable service! Thank you very much!!!
“Like a good neighbor, State Farm is there”… They stand behind their quote and I am pleased with the prompt, professional customer service they provided me. Kelly is by far the best agent in California, along with my other State Farm agent in Texas. I came into Kelly’s office looking to purchase auto insurance for my new truck and I left the office with more than I expected! She SAVED me a BUNDLE on auto insurance and helped me refinanced my car loan!! I was very pleased with her customer service; she went out of her way for me. She was very prompted with returning emails/calls and kept me updated with my refinancing. I highly recommend Kelly to anyone who LOVES to save money! Trust me, I’m not the type that likes to write reviews or rant, but Kelly deserves this review!!
Being in the car business for the better part of a decade you see and experience a lot of good and a lot bad. Having the unfortunate luck of being rearended multiple times and resulting in severe spinal and nerve damage is no fun especially with cut rate insurance companies. State Farm and Kellys agency and staff are among the elite of the elite. The quality of service and overall experience is beyond comparison. I will never go anywhere else for any of my policies. 5 stars through and through.
Iris is awesome she is very professional and gives the best customer service. Iris helps me all the time with all my needs. She is very patient and explains all the policies correctly, she offers what best fits your needs.Iris is the best gives you a professional service and excellent customer service. Iris has helped me with all my shirts. He is very patient and explains everything to you in detail. She gives you recommendations according to what you occupy.
Still a good office