Bob and his staff have always been helpful and very easy to work with.Our whole family uses Bob for our vehicle and home owner policies and we are very happy. He knows his clients and takes great care of them.
Very knowledgeable staff and Kim, the young lady in the office went way above and beyond to help me get my insurance needs taken care of. It is very obvious that she loves her job and loves helping people and for her, its not about taking home a paycheck. its about helping the customers and all of their needs. Bob is just as nice a very helpful and wants to make sure that all the customer needs are taken care of. I would recommend DES office of State Farm for anyone considering changing their insurance
After over 15yrs with State Farm we found out our former agent in Dundalk had been charging us for numerous policies from our deceased father, she knew had passed. When we caught her she said there was nothing she could do. We were out thousands of dollars. It wasnt until we meet Bob our faith in State Farm was restored. Bob worked without the hope of our business but because it was the right thing to do. We have been appreciative clients ever since. That is one of many ways this office goes above and beyond. You see, its not just Bob its the entire office. The other day a wonderful women that works there took extra time to help me and get to the bottom of an error my mortgage company made during a refi. That time she took saved my mortgage from going up. Honestly, this review is more about Bob amd his employees then SF. I like SF, they pay their claims but I understand other places do to. What really sets them apart is this office. I dont know about you but I love when I call somewhere and say this is Mrs.Wood and they know who I am. This office has a big name to back it but it also possess all the qualities that you find in a small town, southern mom and pop style business . I cant say enough wonderful things about this place. I only wish I could remember the name of the woman who helped me because she deserves an extra thank you. I will update this when I do. Bottom line is this office is exactly the reason we moved to New Windsor. We like professionals that also provide personalized service and make you feel like your part of a small town community.
Outstanding team to work with! Professional, courteous, and quick to help. Highly recommend them.
Hello All, Bob is personable and someone with a wide range of knowledge. Great to work with....
Bob is known for a professional and genuine approach to insurance needs. Discusses all options after listening to your needs.
Bob and his team are easily the best in insurance to deal with. Ive never had an issue and theyve always been incredibly helpful. If you want quality service and great insurance, come here.
Ive been working with Bob for many years and he is fantastic. I highly recommend him!
Bob Krabbe if you are reading this. I have a fan group for you at West Middle school. Pls follow my Instagran fan page for you called the Bob Krabbe fan Page. I hope you can mail ne some personal business cards. Your biggest Fan.
Statefarm is a joke !! Look elsewhere for your insurance needs !!!!