Selective Carpet has come to our home 3 times! We love their services. Whenever I call to make an appointment, it is really easy. They travel from Westland to Royal Oak, which we really appreciate! We also have a dog, so carpet cleaning is very important! Thank you Selective Carpet for making our carpet spotless!
Great job, in and out in less than 30 minutes. The gentlemen were polite and efficient. I will definitely be using the company again and will reccomend them my furniture looks great.
Ive had Select Carpet Cleaning Company clean my carpets since 1990 and they have always done a thorough and extremely affordable job!!!! Perfectionists and they care about your carpet !! I have dogs and everyone that have come into our home cant believe how beautiful our carpet look! Our carpets smell so nice and the best 👌 part is that S.C.C. does not ever leave my carpets soaked! As for them using a special steam operation which cleans it beautifully and leaves it looking like new!!!! Ive always depended on them which I have to admit makes their service absolutely amazing!!!! 👏 Thank you Selective service for such professionalism!!!!! 🤗💯💛💜💗
We hired them to re-stretch and replace some padding for our basement carpet. The job was done quickly but after closer review, we discovered the carpet was lumpy and loose. Some tack strips are loose causing carpet to be loose. When we pulled back the carpet, we found old carpet underneath where there should be padding! WHO DOES THAT?!?! We tried calling twice to see if we could have our concerns addressed and corrected. We got the run around and never got the installer to schedule. They took our money, did a terrible job and never looked back. BEWARE!!!!!
Take this from someone that would never take the time to write a review. I’m so mad right now I wish I could record my review. This people came to my house the first time they came they did an ok job. Everything smelled and felt good and clean. After that we’ve used them 3 more times every time but having them come back to re-do something that they missed. The last time they came here it felt like they just ran through the house took my money and left. Literally a day after we bought a brand new cordless Dyson V11 Outsize and literally filled half of the bin in no time. HOW IS THIS POSSIBLE?????!!!!! So they said they would come back today between 12-2. Here it is 3:41pm, I rearranged my whole house so the can do their job and they’re nowhere to be seen. DIDN’T even had the decency to call and say they will be late which in my book is RUDE, INCONSIDERATE AND DISRESPECTFUL. As a US NAVY VETERAN I take accountability and discipline very seriously. I had to called 10 times before they answered and this lady start giving me a story about not being at the office. I understand if she was the one coming to clean my carpets but it’s not her, it’s a crew of employees. In my experience dealing and having people working for me there’s no excuse for wasting a customer’s time. If you can’t run a business in a responsible manner of if you need to micromanage your employees so they are on time or at least call customers when they’re running late then you don’t belong at that position. Have someone else that no matter what can keep your business running on time with 100% accountability. There’s no excuse for wasting my time AND MONEY. THERE’S 1000 more companies out there, pick a better one than this. Even if they offer me a whole lifetime of free cleaning I wouldn’t want them in my house or any of my Veteran brothers. I don’t care for any response from this business or for anyone to give their opinion. All I know is that disrespecting my time is never acceptable.
We have used Selective Carpet cleaners several times over the years at different properties. They always leave my carpet looking fabulous and leave everything smelling great. They truly go above and beyond and provide the best service. They are also super friendly. I am very pregnant and could not be more pleased with how good my furniture smells after they finished cleaning it. Would highly recommend them!!
Once again Selective Carpet has gone above and beyond with their service. My dog had peed multiple times on my carpet, nothing worked to get the smell or stain out. They came out & were able to get the smell and stains out with no problem! Very good pricing, will accommodate you in any way they can and the cleaners are very friendly. Highly recommended !
I just had my carpet cleaned and I am very satisfied with the results. I will definitely us them again and recommend them to my friends and family. Yvonne
Once again Selective Carpet Cleaning came out and did a great job cleaning my carpet. I’ve used this company for years and highly recommend them.
If I could give them a negative star, I would. They left stains and wrinkles in places they cleaned. Kim explained the stains are from a chemical reaction, the carpet can be stretched and she would send them back to fix it. I took a day off and waited. The guy that showed only knew how to make the stains go away but not restretch! Waste of a day and when I called to complain, she got so defensive and very difficult. And suggested the wrinkles may already have been there!! And to top it off, when they did come back the third time, they couldnt get rid of all the wrinkles and blamed my carpet :-( never calling them, ever again.
I found this service on Angie’s list and decided to try them and I’m so happy I did they were very kind and helpful and they did a great carpet job I would HIGHLY recommend them
Absolutely the best carpet cleaning I have ever had the best! Very professional!Thank youBeth
The BEST carpet cleaning company we have ever used, by far !!! found these guys on line then found them again on angies list and they rated very high with great reviews .very good company very nice crews .
Well the reasons the quote so low is because of the horrible service they Do . Had my carpets cleaned on Friday, today is Monday and my house stinks to high heavens . Kim the owner tells me it takes a few days for the smell to go away ???? Really ??? Then she tells me I can buy this spray till they make it down, I can buy what ?!?!?!? I just spent 88 dollars to get carpets cleaned ??? She proceeded to tell me how i was rude and can’t believe I run a business . All this while telling me she will send a crew down to re do my carpets, I said after five please I work and already took a day off for this once, should of been completed the first time right . She said I said between 3 and five and then said “know what I am done trying to help you !!!! “Maybe she shouldn’t give lessons on customer service to me ——- if 88 dollars and bad publicity means that much to her I will gladly pay someone else to do the job right . Don’t be fooled by the cheap amount, sometimes you get what you pay for !!!