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Andrew Grant Diamond Center
55 Southwick Rd, Westfield, MA 01085, United States
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Andrew Grant Diamond Center

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Je
Review β„–1

I needed to have my ring repaired and the owner was so professional and honest about what needed to be done. The price was so reasonable! I wish I had brought it in sooner. A very satisfied customer 😊

Li
Review β„–2

You feel like your family when you walk in. They know your style they are happy to recommend certain stones that will hold up. I am very rough on my jewelry. I can’t say enough great things about everyone!

Ji
Review β„–3

I recently brought in a ring that needed a repair and another piece for engraving. The staff were extremely friendly and helpful and my items were ready in just a few days (and done beautifully). And when I came in for my items I had bent a prong on my engagement ring and they fixed it in a jiffy. A great family run business who has made a lifetime customer, we are lucky to have them in town! (And the cute pups on site don’t hurt either).

Jo
Review β„–4

I have purchased several items through the years from Andrew Grant Diamond Center. I have been happy with every purchase. The quality of the items purchased with the advice received has always been second to none.I have been a happy customer for more years than I want to reveal. Jewelry isnt something you purchase every day but weather it is a gift or something for myself they are always my first stop. It is easy to develop a professional and comfortable relationship with such kind people.

kt
Review β„–5

Had a very special ring that didn’t fit my daughter. Mr. Grant did a beautiful job sizing it for her. She was so very happy. Service was wonderful, the repair was done in a timely manner,, and we left with a smile! Thank you.

Je
Review β„–6

Bob and Lynne were fantastic! I had lost a stone on my engagement ring πŸ’ and they were so helpful and knowledgeable. Quick and inexpensive compared to other places! Would highly recommend Andrew Grants!!!

Hu
Review β„–7

Great experience! The staff was very kind and informative. It took a little while to get my rings finished because they were on vacation, but Im very happy with the outcome. Plus, they have a super cute dog!

Pa
Review β„–8

I needed a plaque engraved for a small memorial I was making in memory of my uncle. I looked up jewelers and engravers in my area and found Grant Diamond Center. I called on Friday and talked with Bob Grant, the owner about the project and got some great suggestions. Later that day I talked with Lynne who would do the engraving, and she gave me some more ideas. I gave her the go ahead, and was able to pick up the engraved plaque the next afternoon. The results were way beyond my expectations. I was very pleased with the results. Just the best! Thank you Bob and Lynne for your kind suggestions and fine workmanship. Ill be back for the next project.

Ki
Review β„–9

The team at Andrew Grant’s is top notch, a family run and family fun fine jewelry store. When shopping for our engagement ring, we shopped at many places, but kept hearing from local friends about the highly recommended Andrew Grant’s store. We were lead in the right direction and our expectations surpassed. Each employee was polite, professional and very knowledgeable. We worked with Bob to design our dream ring, learn about diamonds and even pick our very own special diamond. This was an experience that added so much sentiment to our piece and could not be matched by any other place we shopped. It’s a personal and customized experience each time we have been to the store, the communication is easy and concise. My fiancΓ© and I highly recommend Andrew Grant’s for all jewelry needs and wants!

Jo
Review β„–10

Bob has been fantastic! Very trustworthy and reliable. Has always been responsive to my needs and given his professional opinion when needed. Lynne and Stephanie has been very helpful as well. I am in North Carolina and all have made it very easy to do business from a distance. I will continue to go here instead of local for all my jewelry needs!

Lo
Review β„–11

Beautiful jewelry, great service!! I bought a beautiful colored diamond pendent and a pair of black and white omega back earrings. High quality stones and what fantastic prices!! My earring needed adjusting and they were more than happy to help me. They adjusted them for me while I waited for free!! Just a great store with no pressure sales!! I will return again when I need some more sparkle in my life!!!

Co
Review β„–12

Very pleasant and very helpful folks to do business with. They gave me A+ customer service, and they have quality attractive merchandise available. Highly recommend.

Da
Review β„–13

I brought a ring in for repair in hat belonged to my late mother. They did an amazing job and took care to be sure it was done right. I will definitely use them again.

Ja
Review β„–14

Amazing owners staff and people. Will be the only place I go to in the future for any jewelry needs. Thank you again for the amazing service.

Be
Review β„–15

Repaired my wedding band, put a new diamond, polished it looks like it was just purchased. Everyone there was very professional, curious. Amazing work definitely, worth every penny. If your looking for a family owned, local businesses highly recommend.

Je
Review β„–16

Andrew Grants has always been the jewelry store our family goes to. It will be greatly missed.

Mi
Review β„–17

Once again an EXCELLENT experience with Andrew Grant Diamond Center! All my questions were answered and they did outstanding work on our new ring! Thank-you!!!

na
Review β„–18

The workmanship on my ring is beautiful. My ring need a Lot of repair and I couldnt have asked for a better result. Thank you so much! I highly recommend everyone visit Andrew Grant Diamond Center.

Da
Review β„–19

Had wedding set resized. Quick turnaround, as promised. Fit perfectly now! All polished up and looking like a million bucks’. Thank you!

ja
Review β„–20

Great staff, amazing work resizing vintage ring!!! Wife supper happy!!!!

C
Review β„–21

Andrew was wonderful. I brought in a beloved and sentimental piece of jewelry. He examined it and gave me three options to fix it. Each step was thoroughly explained and quoted so I knew exactly what to expect. He took such care with the item which was very important to me and restored it beautifully. I now have the assurance of the repair and hope to have the piece for years to come. Thank you so much!

Ki
Review β„–22

I recently visited for the first time and was greeted upon arrival by Lynne. My primary goal was to get two watches engraved. She helped me ensure the engraving was what I had envisioned as well as shared her expertise. The watches came out beautiful. I will be returning to Andrew Grant Diamond Center in the near future for any jewelry needs!

wi
Review β„–23

My wife and I had a great experience here. This family owned business is a wonderful jewelry store and their service is top notch. We bought new wedding bands there and were thinking about trading our old ones in for cash, however, Bob and his wife (owners) had a better idea. They showed us a pendant that Bob made for another couple that combined their two wedding rings together, with one ring cut into a heart shape and put inside the other. It was beautiful. We decided to have Bob make one with our rings and am pleased to say that the pendant is just stunning!! Bob is a master at his craft! It is a beautiful memento of our original wedding rings. My wife wears it all the time. Give them a visit, you will not be disappointed.Bill & Gloria

Su
Review β„–24

I am extremely pleased with how my new ring came out. It’s absolutely beautiful. I was referred to them by a friend Dan Herman from Tekoa Gemz. He assured me I would be pleased. When I went there with just my gem to get it set in a ring, I felt like family there. So very nice and fun to deal with. He picked out a few settings based on what I wanted. He hit the nail on the head. I picked ring up yesterday and it is beautiful. Thank you so much for being so helpful.

Ru
Review β„–25

In a time when small, family owned stores are being replaced by big box stores it is refreshing every time I visit Andrew Grant jewelers and experience the warm, personal attention of the family owners. Bob is a master jeweler who pays close attention to every detail and always listens to understand exactly what I’m looking for. I have purchased several pieces of beautiful jewelry here and have also trusted Bob to repair some very meaningful pieces, including my engagement ring. I find the pricing very reasonable. I’m a fan of this store and will absolutely return for more purchases. I would recommend this lovely family to anyone looking for quality jewelry at a fair price.

Br
Review β„–26

24 hour turnaround for a chain repair and engraving. Simple, in and out. Will be back in the future

Gi
Review β„–27

I wanted my Tiffany charm engraved! After going to 2 jewelers that were closed for vacation, 1 that said it would take a week( for an engraving)and 3 others that didnt engrave . I found Andrew Grant Diamond Center! The amazing Lynn did it, on the spot for me. I was in and out in 10 minutes and extremely satisfied! I wanted this done before my vacation on Friday and today was my only day off! Excellent service! Highly recommended!!!!! Thank you AGDC!

Cy
Review β„–28

I had my pearls restrung and knotted. There is a double strand necklace with a matching bracelet. Stephan did a beautiful job at a very reasonable price. She also finished much quicker than I expected. I will definitely bring all my jewelry repairs to Andrew Grant Diamond Center in the future.

An
Review β„–29

I just had another, consistently good experience at Andrew Grant: my wedding rings (of 40+ yrs) were cleaned and look brand new, Im very happy with an appraisal, and I love my new purchase! The four-legged greeters are very sweet. Thank you!

Sh
Review β„–30

I had an awesome experience at Andrew Grant Diamond Center. They are super friendly and have great customer service. After shopping around several local jewelers, I decided to try Andrew Grant. Definitely worth the 30 minute drive from my home. They will be my go to for all jewelry repair needs.

Ke
Review β„–31

I have purchased two beautiful pieces of jewelry from this store within the past year and I couldn’t be happier! The customer service is great, especially the warm welcome of puppy greeters at the door. The staff were very accommodating and patient while I looked around and tried on different pieces before making my decision. I didn’t feel pressured to buy like at some other stores I have visited. I would definitely recommend any of my family or friends to shop here, and it always feels nice to support a local business.

Sa
Review β„–32

These guys were so amazing an friendly they had my repairs done within a couple days. They have great prices too! THANKS!

Je
Review β„–33

Fixed my ring to perfection! Made it look and feel brand new!

Je
Review β„–34

A real family operation, they are always friendly and helpful. You will feel comfortable and welcome. It is refreshing to go and see the family dogs and younger generation together. The merchandise and workmanship are top notch. What more could you ask for?

Ba
Review β„–35

I am very impressed with their store and their friendliness. I brought my gold bracelets in for repair and was very impressed with the workmanship. I will use them again and recommend them to all my friends and family. Great job!

Ru
Review β„–36

Excellent service...never disappointed. Wonderful family. My only place to purchase jewelery for myself, my daughters and now my granddaughters. Thank you .

Ja
Review β„–37

Everyone I encountered whether on the phone or in person was extremely nice. The service was professional and I was greeted the moment I walked in the door. The earrings I bought are beautiful and well worth the price!

Tr
Review β„–38

I’ve been going to Andrew Grant Diamond Center since they were on Elm Street in Westfield. I wouldn’t think of going to anyone else. Great family. Bob always goes above and beyond my expectations! Now my adult children wouldn’t think of going anywhere else either! Thank you for all you do!!

Sa
Review β„–39

Robert at Andrew Grant did an amazing job rebuilding the prongs on my engagement ring. After wearing it 24/7 for 17 years, it was showing some major wear and tear with cracked, lifted and broken prongs. The 3 raised stones are once again secure in their setting, and the gold has been polished to a gleaming shine. Its just as beautiful as the day my husband proposed!

Em
Review β„–40

Andrew Grant is the best! They took such good care of my husband and I when picking out our wedding bands! Everyone there is so nice and helpful. Amazing!

jo
Review β„–41

I would recommend everybody to come here family-owned place and they help you out with your every need and questions

Da
Review β„–42

Always pleasant! Love how the pups greet you at the door. Quick service..they tell you a week and call you a few days later πŸ’•πŸ’•

St
Review β„–43

First time dealing with this establishment. They are professional and personable.

su
Review β„–44

Andrew Grant Diamond Center is a friendly, professional, trustworthy jewelry store! My husband has given me beautiful pieces of jewelry from Andrew Grant for many many years! It is always a pleasure going into their store...even if it is just for a cleaning or new watch battery!!!

Ry
Review β„–45

Fabulous service. Our rings look amazing. Truly an enjoyable experience. Would recommend them to everyone. Love the dogs too!!

Su
Review β„–46

My husband and I recently went to Andrew Grant Diamond Center to have some new wedding rings made in celebration of our 20th anniversary. I cant say enough about the excellent service that we received from Bob and his staff while designing and making our rings. Bob patiently worked with us until he had the design of our rings just right and the end result was exactly what we wanted. Our new rings are absolutely stunning! If you are looking for a friendly, creative and trustworthy jeweler, I highly recommend Andrew Grant Diamond Center.

ma
Review β„–47

Bob Grant (Owner) is truly a jewel professional. His years in the field really shine through when speaking with him. When shopping for an engagement ring, Bob made the experience very educational and EASY. I was able to look at different rings, different settings and multiple diamonds. The web was a great place to start with my research but to speak with someone as knowledgeable in a 1:1 setting was priceless. His prices were very reasonable and the quality was exceptional. Dont go to a mall chain, go see Bob and his staff at Andrew Grant for a custom experience. I plan on returning for all of my future jewelry needs.

br
Review β„–48

Great experience working with the family that owns this business. I highly recommend them! Thanks again for everything!

H
Review β„–49

Fantastic people. Best jewelry store. Who wouldnt want to go to a jewelry store and be greeted by wonderful dogs.

Kr
Review β„–50

I would recommend this jeweler to have whatever you need fixed quickly, fast accurate service as in this case he was awesome he only needed a few hours on a chain that I thought was going to be days ! I needed it fixed prior to funeral services as he could tell situation was sentimental and had it done prior to services that’s all I asked . Fast, efficient, great customer service and the dog 🐢is to cute !

Ri
Review β„–51

Reasonable prices for services otherwise unavailable in the area, very satisfied with the quality and more than satisfied with completion time on engraving

Li
Review β„–52

Family friendly business who truly goes above & beyond.

S
Review β„–53

Plethora of options and ample support in decision-making, with creative ideas in custom designing the perfect fit and choice to last a lifetime.

Ma
Review β„–54

Awesome place.!! Great service, nice people, and lots of beautiful jewelry. Cant complain about anything :-)

Mi
Review β„–55

Lynn was most helpful. There are slews of gifts there! Had I not answered her question can I help you and I asked you happen to have any thing for chefs or guitarist or teachers. Not just jewelry here folks! They do fix jewelry as you can see on Google. Ok. When it came to gifts. It takes about 7-10 days to deliver UNLESSU what you want is right there like jewelry. And the secretary Stephanie is most cordial. Not the air of condescending people here. Cordial but kinda home-like. If you want an awesome globe of Earth?? Wow ! They are amazing. About $500 I think its highest price. This is probably the most expensive gift outside of jewelry. They have not so expensive jewelry so anyone not wanting to cry if you lost an earring they have good prices. They even have a friendly greeter named Jack that works greater then a door bell. Black collie I think. Obeys and is well behaved. Listens to commands of owners.

An
Review β„–56

Amazing costumer service, Small family owned shop, friendly staff. They went above and beyond for me, highly recommended !

Sa
Review β„–57

Very friendly and helpful, I got a beautiful unique cross necklace at a great price. Always great service when I shop there.

vr
Review β„–58

The most friendly, helpful and knowledgeable people own and operate Grant Diamond Center. They make your experience relaxing and enjoyable.

Li
Review β„–59

Excellent customer service. Friendly and professional.

Th
Review β„–60

Great customer service and very reasonable prices. They treat all customers the same whether theyre buying an engagement ring or having a watch battery replaced.

Da
Review β„–61

They have always been very helpful and are great about answering questions about all things jewelry related. I have been going there for years and I am sure I will continue to go there for years to come.

ry
Review β„–62

Very friendly! My ring cam back from being sized quickly!

Mi
Review β„–63

Very friendly, knowledgeable and great service in a timely manner.

Ka
Review β„–64

Friendly and honest place to bring jewelry for repairs and cleaning, or buy new jewelry!I will always recommend Andrew Grant!

El
Review β„–65

Great service and my ring looks beautiful!

se
Review β„–66

Nice stuff.specializes in custom made stuff stands by their products.

Da
Review β„–67

Great service and will clean your jewelry while you look around.

Be
Review β„–68

Very personable and friendly staff. Very professional!

Gi
Review β„–69

Fantastic store and very friendly, knowledgeable people!!!

Ch
Review β„–70

Best jewelry store in Massachusetts

Ka
Review β„–71

Excellent service and work, always pleased!

Ro
Review β„–72

Very helpful. Great service !!!

Je
Review β„–73

Excellent and friendly service!

ca
Review β„–74

The best jewelry store in town

Information
13 Photos
74 Comments
5 Rating
  • Address:55 Southwick Rd, Westfield, MA 01085, United States
  • Site:http://grantjewelers.com/
  • Phone:+1 413-562-2432
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jeweler
Working hours
  • Monday:9:30am–5:30pm
  • Tuesday:9:30am–5:30pm
  • Wednesday:9:30am–5:30pm
  • Thursday:9:30am–5:30pm
  • Friday:9:30am–3pm
  • Saturday:Closed
  • Sunday:Closed
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