Use Extreme Caution!!! We purchased a $13K forklift after a trade in of our electric forklift with battery and charger. After 2 weeks it wouldnt start. They came and picked it up while giving us a loaner and some attitude. They kept it for a month and supposedly fixed it. It worked for another 2 weeks. As stated in other poor reviews, the company went strictly to their contract. I figured buying a $15K forklift it would have worked for more than a month. There was supposed to be a 90 day warranty but it was never provided.They said they cant provide free parts and labor after they already fixed it. If it was fixed, I wouldnt be on here leaving a bad review. Your response wasnt a surprise but I feel people should know how you handled my situation.
These guys at Welch, really do a good job and keep our forklifts running. Great customer service too
We checked out several companies for our forklift needs. Nick at Welch Equipment was very helpful. He not only educated us but showed us various pre-owned forklifts. We found just the right machine in our price range. Our mechanic said we got a great deal!Thanks Welsh EquipmentMark
We just purchased a refurbished used Toyota forklift from the guys at Welch Equipment in SLC, UT. Our sales rep Nick was very helpful and made us feel very comfortable with the purchase. He mentioned multiple times that if we were not happy with anything he would fix it or let us exchange the lift for another one. So far everything has been amazing! It is so nice to have forklift that functions so smoothly!!!!
Nick and Jon are a great pair of salesmen. They helped us obtain a Toyota forklift for a very comparable price. The service is top notch at welch equipment. They have even helped us and kept in contact after purchase. This company is highly recommended from us. Thank you.
We recently purchased a Toyota forklift from Nick. The machine is great and Nick was responsive and easy to work with. About 2 weeks after the lift was delivered it stopped working. I contacted Nick and he had a tech at our shop quickly. They were able to find the problem and even worked late to get us back up and running. You can quickly tell a great company from an ok or pour company by how they deal with problems. I have been very impressed with Welch and their team.
Nick was super prompt in addressing our needs for our fabrication shop. When everyone else we called fell short of coming through Nick surpassed all of our expectations and got us a loaner forklift while our new one was being painted.. Awesome people to deal with!!!!!!!!
I was very impressed with the service that was provided to me. I was in need of a quick forklift rental for a few hours. The rental was very cheap but they treated me like it was priority. Thank you and I will be back very soon!
They have gone over the top to make us happy. Very pleased with them. I would recommend them to anyone looking for equipment.
Jason Perry and crew and parts team of Salt Lake City Utah are second to none ! Professional is always in their first line of thinking too any problems concerning material handling and parts.Chris Schuster, Thirty years in repair of material handling Equipment.
Weve bought over 20 pallet jacks and Nick has been professional and great to deal with. We appreciate their service of dropping off the pallet jacks to our facility as well.
Reckless unprofessional drivers. A shirtless, rough looking driver almost hit my car. On a Saturday in a neighborhood the driver failed to stop at a four way intersection, and almost clipped my front end. I honked my horn and the driver just laughed at me and made no attempt to stop. Great representation of your business.
Great at System Designs for Warehouses. Very knowledgeable & helpful
Extremely helpful and patient as i had no idea what i was looking for until i got helped here
This was the worst Experience I have ever had with A company The Toyota Forklift that was sold to are company leaks Multiple types of fluidsThe ad states BEST DEAL OUT THERE inspectedand Reconditioned before purchase my foot I’m not sure that they even check out the units the oil filter on are unit states 2017 last oil changeNOT HAPPY WITH THIS COMPANY AT ALL
Good environment and love the teamwork
10/10 forklifts and staff