Mary was very professional from start to finish Thank You guys
Th Insurance Agent was very nice and courteous when I received my Insurance about 20 minutes after I called, and will recommend them to my friends and family.
The ladies managing this office are very nice. The phones are always answered, you will not be forgotten when it comes time to renew the policy. If you like your hand held, this may not be the best office for you .
Great insurance highly qualified very helpful with my total loss claim 🙏
No matter what it is, the staff are knowledgeable and have good attitudes when dealing with clients. They know life happens to all of us.I appreciate them greatly.
Try to answer phones in a timely manner so we can actually pay our bill on time and if its a holiday and closed please put in on your answring machine or online
Becky was very helpful and efficient. I was able to get everything done speedily without having to leave my house.
I love receiving good customer service, this is why I had no problem renewing through Estrella. The young ladies Jessica and Giselle were very helpful. Thanks alot! Great customer service goes a long way.
Great people when u go there but they never answer the phone if your trying to make a payment
Love the service and the girls at my branch on Okeechobee Blvd. I recently called about transferring my insurance to a new car and she made it so easy for me. And they really do have the best rates. Thanks Estrella Insurance. You guys are my favorites.
Very friendlySpeaks clearly and helps you understand
The most friendly staff. They are so helpful, and made my experience so convenient. I will definitely recommend to my friends, and family. 😀
Becky was very professional and very helpful. Thank you
Customer service is aweful. The person I spoke with rude, unfriendly and controversial.
Very nice and very helpful BECKY was very sweet!
FOR THE PRICE THATS PAID WHAT THEY OFFER IS SAD, I HAVE BETTER COVERAGE & ROADSIDE COVERAGE I DONT HAVE TO PAY OUT OF POCKET
Worst customer service - never can get a call back
Very helpful
Very good attention I recommend it
Excellent attention
Very grateful to theService