user
Cooling Advisors
7593 Enterprise Dr, West Palm Beach, FL 33404, United States
Appearance
Cooling Advisors

Comments
Be
Review №1

I am blown away with the service we received from Cooling Advisors! Our AC went out a couple of nights ago and I went onto their website and was able to make an appointment for the following morning. I received a phone call that morning from a cheerful (yes, you read that right) young lady who asked what issues we were having and said someone would be out as soon as possible. A couple of hours later, Rob arrived and quickly assessed our situation. Rob was friendly, helpful, patient, and explained everything thoroughly. He fixed our AC quickly and we were back in action! Rob told us that they wont leave until were cool. Well...I think everyone at Cooling Advisors is COOL!!! Best AC service weve ever received! We signed up for the maintenance service and cant wait to see them again! Call them!

Ka
Review №2

Sean and Gabe were wonderful! They explained everything in detail and were very professional.We are new to the area and are glad to have found a family owned business that we can trust.

Ma
Review №3

I have owned quite a few houses in my life and have experienced all kinds of contractors from great to absolutely horrible. To say Cooling Advisors was amazing in every way from prompt, professional, considerate and extremely knowledgeable would still not be enough. Thank you Cooling Advisors for exceedingly My expectations. Well done.

Jo
Review №4

Had a different company “fix” my AC and it broke 5 weeks later. Thankfully, Sean from Cooling Advisors was able to get everything up and running again! He also went above and beyond to clean up some of the shoddy work of the previous company. Will definitely be using Cooling Advisors going forward!

El
Review №5

I had met with Sean yesterday and made my decision to purchase a new unit .. today. He knew I had been without AC for over a week.. so he came to my work on his day off so we could complete the paperwork. Oddly enough, the AC was not working at my work . He offered to look at it to see if he could get it cooling while waiting for the “contracted” service provider got there … within a few minutes he had the air cooling … in both sides of the office …volunteering to help a bunch of “hot” women on his day off !!! Sean went out of his way to meet me at work and help us out !!! #1 in Customer Service !!! Excited for my new AC tomorrow and having the reassurance it will be a quality job !!!

Pe
Review №6

Danny was very helpful in scheduling an emergency service appointment. Follow up text messages informed me who the technician would be and when they would arrive. Technician was thorough In diagnosing and fixing my AC problem in a timely manner. The whole experience was very easy and stress free.

Ap
Review №7

The folks at Cooling Advisors were super professional and helpful. I purchased a home I was renovating and they helped me improve the cooling by adding new intakes and vents in my office and bedroom so that the house was a more even temperature. They also installed a UV light that improved the air quality tremendously - especially as the house was off gassing VOCs from the renovations. Great company.

Bl
Review №8

This is a family owned business and they truly care about your needs. I felt confident with their advice and comfortable with them in my home. Robert and Sean are a father and son duo. They explained everything I needed and weren’t “salesmen” about it. Kenny came to install a new unit on our roof and he was polite and professional and arrived on time. My experience with Cooling Advisors has been A+!!!

Ma
Review №9

I really like this company. They were priced right but more importantly they showed up and we’re very professional. They gave me several different options to choose from. They also just called me to schedule my free one year tune up. The service guys was great also

Tr
Review №10

Always on time and if you have any questions they are knowledgeable and willing to help you!

Va
Review №11

Our family is very happy with their service, always prompt and. Sean is friendly and very helpful at explaining everything. I will definitely be referring my friends to them. Valerie townsend

Kr
Review №12

Im not a super handy guy when it comes to AC assessment and repair. After asking around, a friend recommended Cooling Advisors based on their prior experience.My technician, Sean T was incredibly profession and kind, and quickly diagnosed and fixed a capacitor in my unit, getting my familys air back up and running.The costs for piece of mind were reasonable, I will continue to use their services.

J
Review №13

On time Gabe was professional and very knowledgeable. Knew exactly how to resolve the issue. Took him longer than expected but made sure AC leakage was corrected before leaving. Very satisfied!

C
Review №14

Sean was awesome, knowledgeable, and enthusiastic about his job.. He did an awesome job explaining each part and the different option I had. I would definitely recommend Sean for future work.

Da
Review №15

Cooling advisors was the best. I called at 10:30pm and an actually person answered. She was delightful. They sent a technician out by 9am the next morning(Robert Tilley) and he was friendly and knowledgeable.Highly recommend them. I wasted time and money w/3 other companies. Their packages I also signed up for, very affordable.

Gu
Review №16

The technician was very nice and go to the problem fast and give a fair price but the most important they offer us a VIP plan to save money and get a better service.

je
Review №17

Outstanding service, from top to bottom. Spoke with Dani at the office she was very polite and schedule my service. The technician was straight to the point and fixed my hvac issue! I will use them from here on!!

Jo
Review №18

Excellent service. The technician Sean T. Was a total gentleman and very knowledgeable super friendly guy. He was so cool I was about to ask him if he wanted a beer. Signed up for the excellent maintenance program. I would definitely recommend.

Ro
Review №19

Can I give 10 Stars?!!! Cooling Advisors vastly exceeded all expectations across the board. I was a first time customer calling out of the blue for emergency AC repair (June in Florida.....). The initial phone contact was pleasant and friendly and they got me on the schedule same day. The technician, Sean, was on time (early) and efficiently discovered the issue. He patiently explained the problem and provided a variety of solutions. I opted for the installation of a new system. I was so worried it would take days/weeks to get the new system, but Cooling Advisors had the install set up next day to accommodate my schedule. Once again the crew arrived on time and had the new system installed and running like a dream. Technicians were very professional. If you need AC work or would like to work with a team of true professionals, call Cooling Advisors.

Vi
Review №20

This a/c team was awesome! From the moment they arrived at my home, they were professional, knowledgeable and friendly. They did an amazing job, and also gave me an a/c education. I have a curious 5 year old with lots of a/c questions ... they were patient and kind with him as well. I would highly recommend this family owned business. They really do care about customer service and making sure the customer is happy. Great experience!!!

Bi
Review №21

Called and they came out quick as usual. Sean was knowledgeable, found the issue & had me back in business in no time.

sh
Review №22

Excellent service, came within 2 hours of me calling! Affordable prices and honest. Best AC company around I’ve dealt with!

Di
Review №23

Very thorough and professional. Explained and showed areas of concern.I will definitely use them again

El
Review №24

Very personable and willing to explain everything. I appreciate the honesty of advising on what needs to be done without overselling things I dont need. Will be using them ongoing for maintenance plan.

St
Review №25

Sean T, was the tech that showed up to my home. He was great! He was personable, and ensured that I understood the process and what the issue was with my AC. Great customer service and experience.

Na
Review №26

Sean was professional and did a great job cooling our home today. I highly recommend this company!

Sh
Review №27

Michael was fantastic! Very nice, quick and even removed a huge dead snake from my outdoor unit 😳So glad I signed up for their cooling club for routine maintenance.

Ri
Review №28

Robert was amazing. This was my first time with them and will continue to do business. Prices were fair and service was top notch.

De
Review №29

Called up Cooling Advisors for a tune-up and they were able to get me scheduled quickly. The service was exceptional and Sean was extremely helpful. It was such a pleasant experience that I knew I would be doing business with them again, so I signed up for thier VIP program (what a deal!). Highly recommend this company, you wont be disappointed.

Ed
Review №30

Sean was very thorough in explaining all details of our new A/C quote.

Ka
Review №31

Robert Tinley did an excellent job. He was on time, friendly, knowledgeable, and professional. Completely and happy satisfied with the services of today, thank you.

Jo
Review №32

Called up Cooling advisors and same day they came out to check out my AC unit. I got a text message right before they were set to arrive at my house. Sean was great. Very knowledgeable and professional. Highly recommend using Cooling advisors for any AC related needs. 5 stars!

Wi
Review №33

Very polite, professional, and up front with service. Service Tech was excellent and performed a very thorough check of the entire A/C system.

je
Review №34

Great service and so efficient..would for sure use them again.. thanks so much.

Do
Review №35

Sean, came by and fixed my ac unit. He was informative, professional, and explained everything. I will definitely use them again!

La
Review №36

Kenny and Mike were great! Called after hours with an emergency and they were out within the hour to fix the issue. House is cool and comfortable again 😁👍

An
Review №37

So the company i called initially left me hanging for two days and over the 4th of July holiday. I didn’t do much research thinking that it wouldn’t matter who i call. But what a difference! The girl on the phone was very professional and nice. They sent a tech to me the same day, few hours after i placed the call. The Tech Sean T is a pro and was able fix the unit the same day. He had the part on his truck, while the company that never got back to me said that it would take days to get it. Great job cooling advisors. Thank you!

Kr
Review №38

This company is efficient and quick. A/C broke, they called back ASAP, came the same day and a whole new AC was installed within 24 hours. Kenny and Sean were professional and polite. They also worked with me on financing the AC. The process was easy and we are happy and cool! Thank you for rescuing us.

An
Review №39

From the initial call to the office to schedule a same day repair service call we received the utmost professionalism and care. Sean the repair technician want the extra mile to ensure our AC system was working properly and cleaned. I definitely would recommend cooling advisors for your HVAC needs.

Jo
Review №40

Roy of Cooling Advisors did a great job on our AC Service. He was on time and very professional. He replaced our air purifier and thoroughly checked the rest of the unit. We are very pleased with this company!

Mo
Review №41

Cooling Advisors (Sean) helped me with diagnosing my AC issue last night, when I realized my unit was dripping into the emergency drip-pan. Following a thorough review of unit, we determined the best course of action would be to replace the 21 year old unit with a new unit. Within 20 hours of Sean visiting, Mike and Kenny had installed the new unit, and is currently cooling my house.I used Cooling Advisors for the third straight time because of the following: 1) they are honest and courteous, 2) their pricing is fair, 3) they are responsive and work fast, and 4) they are reliable. Not only will I continue to work with the Cooling Advisors team, but I will recommend to my family, friends and neighbors.

Ni
Review №42

Our unit stopped working, so we called the guys at Cooling Advisors to fix the problem. Rob T. saved the day! He repaired our unit in a timely matter. Thanks to him we wont die in the heat.Thanks again!

Co
Review №43

I am always so pleased with the service provided by Cooling Advisors. The kind and caring demeanor of their service techs is outstanding. Bruce was very thorough and reviewed all of the areas we could improve our AC unit. He was professional and very knowledgeable about our units. I love that this is a family owned business with community standards.

Ja
Review №44

I called when my AC stopped working. I called them at 6:45pm, and Sean was at my house within an hour. He did an excellent job fixing the issue and I will continue to use Cooling Advisors. No question!

ry
Review №45

What a wonderful company. I had 4 companies come to my home and none of them had the knowledge and professionalism as Shawn. They gave me a very good deal and they put their guarantees in writing . The install went flawlessly and they even followed up with my mother to make sure she was happy. Very good decision

An
Review №46

Fast/easy appointment scheduling and availability, on-time arrival, and professional workers.

Ly
Review №47

Outstanding install by Kenny and Michael! Professional and Precise!Danny at the office is courtesy and client responsive. It’s a pleasure to do business that delivers quality service 🇺🇸!!

gr
Review №48

Professional service. Very trustworthy. I felt comfortable leaving the crew at my home when i went to work. When i arrived home the job wasCompleted and they left my home immaculate. I highly recommend this company. I would never call anyone else. Family owned and operated so you are getting personalized service.

St
Review №49

I just got a Rheem system installed (today 8/26/21) by cooling advisors.I am a licensed professional engineer and construction professional, and I attest that my experience with Cooling Advisors was great. I would certainly recommend Cooling Advisors (particularly Sean, Kenny, and Mike) to anyone needing HVAC work.Sean was very professional and honest when we first met with him. Sean provided details of the history and reliability of the company. Additionally, Sean explained the details of the options that they carried so that I could make an informed decision on what was the best system for my property. After settling on a system, I was allowed to lock in my price with a fair down payment. This was great because the prices of HVAC are continuously shifting right now.Around 3 weeks later the installers, Kenny and Mike showed up on time and on the date we arranged. I received email and text notification that they were on their way and details on when to expect them. Kenny and Mike worked quickly to switch out the old system (inside and outside units) with work complete in just over 3 hours. Kenny and Mike were both very respectful and took care to protect the flooring, walls, etc. during demo and install. They answered all my questions and were professional during their work and knowledgeable about their trade.

Li
Review №50

Mike was super kind andprofessional! Highly recommend these guys for when your air conditioner isnt working!!

Do
Review №51

The team at Cooling Advisors is always prompt and professional. They maintain 3 homes for us and keep us cool! Highly recommend them.

Ka
Review №52

Cooling Advisors is hands down the BEST AC company I have encountered in South Florida. Not only did Roy the technician walk me through everything he did but he showed me pictures and made recommendations based on my needs. He was an amazing professional and didn’t just put another bandaid on my ac like some other companies. I will continue using them and recommend them to all. Please send Roy my way again whenever I need ac maintenance or repair he was remarkable !!!

Ch
Review №53

Sean T was very professiinal, courteous, helpful and patient. service was great! honest and transparent. will definitely use them again.

Ro
Review №54

Major thanks to Rob, Kenny, and Michael! All were very professional and made me feel comfortable with purchasing my new ac unit from them. I will definitely recommend this company and plan on joining their membership club! My house is nice and cool again I can sleep well tonight :) thank you all!

Za
Review №55

Sean from cooling advisors was very knowledgeable and provided excellent service.

Ja
Review №56

Sean T. Is a Professional, did the job perfectly. Made sure my ac was working. Very informative in the deals he told me about. Good employee.

Pa
Review №57

Cooling Advisors have always been quick to respond to my personal and clients’ needs. Can’t recommend them enough!

je
Review №58

The office staff is kind, courteous and most helpful. Response time is literally instantaneous. The technician was similarly pleasant and very professional. He was even wearing a company uniform. Listened to what the problems were. Then ran a number of technical diagnostics on the A/C unit and quickly diagnosed the multiple issues. Repair work was undertaken only after discussing the costs with me The numbers were taken off a pre-printed price list. No shenanigans. Once the repair work was completed, a completion diagnostic was run, assuring that the problems had been corrected. This company should serve as a model for the service industry. Honest, trustworthy pleasant and professional. And no billing surprises. An easy 5 star rating!

Ro
Review №59

What an amazing experience. Robert was early, very professional and informative on the services they provide. Having had trouble finding reliable, affordable service for my AC, I am thrilled to have found them!!!

Er
Review №60

Every six months Cooling Advisors comes out to service my AC and every tech theyve sent has been very professional and easy to work with. Today Bruce came out and gave great service as always. Thanks Cooling Advisors, and thanks Bruce for keeping my AC in great condition.

He
Review №61

Sean was very professional and diagnosed the problem within a short time. Thumbs up for the great service!

Br
Review №62

I have an ongoing problem with the drain in our home. Of course it fouls up on a weekend. Called Saturday morning and had a tech by 10:30am. Bruce did a great job clearing the line and making sure the system was squared away. Back to fully operational by noon.

Pa
Review №63

I will be going to cooling advisors for all my hvac needs, they do a great job.

JO
Review №64

Tech Gabe was on time, gentlemen, super proffessional, explained everything was doing step by step, excellent service overall.

ja
Review №65

Arrived on time...very personable and professional...didnt try to sell me anything extra I did not need...very well pleased by the experience

Va
Review №66

Sean and his team was great. The were very responsive and fixed the issue pronto.

Jo
Review №67

Nothing but great things to say about these guys. I have used Cooling Advisors a few times now and every experience has been a positive one. I always refer my family and friends and their work never disappoints. Honest, fair and make you feel valued.

De
Review №68

We could not have asked for a better experience than what we just had with Cooling Advisors. At every touch point, they were outstanding.We called early Thursday afternoon to ask for a repair visit— we needed to change service providers. The lady who answers their phones (Danni?) was most professional, helpful and efficient. She described their process and charges, then checked availability of their service units. She checked twice and found almost immediate availability. Their service professional (Sean) was at our doorstep in a little over an hour.Sean looked over the installation and found that the Freon level was at 0 — bone dry. He said there must be a leak and since the unit was 11 years old, advised we consider a new unit.He waited until my girlfriend returned from work and repeated his findings for her benefit and laid out the case for buy new versus repair. We decided to bite the bullet and replace the old AC unit.Sean then takes us through a very well designed presentation on his company, Cooling Advisors— their capabilities, history, reliability and commitment to customers. I had found them on Home Advisors, where they were the only recommended provider without a single negative review. All of the ones I read were glowing.Sean then took us through the options of size, efficiency and cost for an array of units they carried, which happened to be from the same manufacture as our current unit. Then, once we agreed on a unit choice, he said he might be able to have it installed the very next morning!Sure enough, at 9am the next morning, we had a team of people in our driveway— a delivery truck from the unit manufacturer, the install team from Cooling Advisors and Sean— who came to give customized instructions to the installers and returned at the end of the process to perform a “Quality Check”.We are very pleased with the service, the promptness and professional demeanor of all involved, and we feel comfortable entrusting our business to Cooling Advisors— not to mention their extended warranties, “12month same as cash “ financing.Thank you Sean and Cooling Advisors!!

Vi
Review №69

Very quick response and get out there fast. Both Robert and Rob with the company were understanding with my situation and worked to find a cost effective solution.

ne
Review №70

Great Service at Fair Prices.

Br
Review №71

Great experience. We had tech Sean. He was friendly professional and helpful. He went out of his way to help and give us good work at a good price. Best experience with an AC company. I would highly recommended them.

Ji
Review №72

Today we had in our home 5 gentlemen who installed our new air conditioning system including new ducts and vents. They arrived on time and finished in one day! The were so quiet that I fell asleep on the couch during the installation! Very clean and polite and quick.took the trash with them . Cant say enough about this fine company.. Thank you for a great job.

Ju
Review №73

RobT was the best. Got our unit working in 15 mins!!

Ju
Review №74

I have been using Cooling Advisors since 2016. It is such a wonderful company. I am always comforted by knowing that this company is always just a phone call away. The technicians are always helpful and knowledgeable. Bruce and Roy were courteous, prompt and very knowledgeable. I had an additional problem with my a/c unit and Bruce came back that very same day to assuage my concerns.Thank you Cooling Advisors! The whole team is just so awesome!Judith Glick-Soffler

Je
Review №75

Sean T. Was excellent. Diagnosed the problem quickly and verified it thoroughly. Very friendly and informative. Will absolutely use this service going forward.

Ci
Review №76

Kenny A was technician and was so quick and efficient couldn’t be any better I highly recommend him and this company.

Co
Review №77

Looking to replace AC, Sean walked us thru the options and was very helpful. Excellent communicator

Le
Review №78

Company is very responsive, keeps one updated with assignment of personnel and arrival time. Personnel are professional and work to solve issue.

Le
Review №79

Great and professional service and Michael was a great technician.

Be
Review №80

We have monthly maintenance plan. This isa very professional caring company andthe technicians are all very honest andknowledgeable.

Ch
Review №81

Great service. Rob T. was the best.

Be
Review №82

Been using cooling advisors for a couple years, always had a great experience!! Sean is the man!

Ma
Review №83

Sean T is awesome and very professional. Highly request you ask for him!

Mi
Review №84

I had 3 other companies come to my home to find the problem and I chose them .....The entire team is great ! They responded quickly took there time to find the issue, arrived on time and were helpful, professional, explained the issues in detail . and fixed it the next day and replaced my duct system !Ken and Danny were so helpful and patient to explain everything to me !

Ju
Review №85

First off office staff extremely friendly! I Had Bruce here. He was very friendly and knowledgeable. In fact the only tech that diagnosed what was wrong with my ac. He was very thorough. He took the time to answer my questions. Thanks Bruce

Mi
Review №86

I had a issue with my drain line at 6:30 pm and they were at my home by 7:30 the same day . They quickly diagnosed the problem and had us up and running in a hour.

IG
Review №87

Sean did an amazing job of handling my AC issue professionally, thoroughly and quickly. Highly recommend!!! I am cool again in Sunny, hot Florida thanks to Sean!!!

Ti
Review №88

We had a great experience. We will be using Advisors for all of our AC needs in the future. Rob was honest and professional.

Ko
Review №89

My landlords hired The Cooling Advisors to put in a new AC system in my rental home. The two young men who came out arrived on time (Which is a rarity with any contractor around here!) They were absolutely delightful. They were polite, friendly, professional, hard working, and cleaned up everything before they left. The communication between this company and both me and my landlords, was outstanding. I highly recommend this company for you AC needs! (PS, both of my dogs loved them too and dogs are a great judge of character!)

Al
Review №90

My experience with Cooling Advisors was amazing. What made it amazing was their associate, Kevin Williams. He was very professional and pleasant to have around. His knowledge on A/C was that of a person thats been with the company for 20+ years. He took his time checking my system & explained things so that I could understand. He was very thorough with his work along with the recommendation he provided. Overall, Kevin preformed an outstanding job and I am please to write this reviews as I normally don’t. Keep up the great work Kevin!!!

jo
Review №91

Great company. Awesome customer service and punctuality. Got a quote and will be calling back to have our ac ducts cleaned. Kevin is really knowledgeable and polite. Another honest, good company in south Florida which is not easy to find nowadays. Thank you!

Sh
Review №92

Second time using Cooling Advisors. Equally as strong, if not better than the first visit. Customer service through the roof. Everything explained. Very tidy and cleaned up after. Really can’t ask for more. Sean T was amazing.Thank you, Cooling Advisors!Shane

C
Review №93

Very professional, took the time to answer all my questions, nice people.

Pa
Review №94

Very professional and quick diagnosis, Sean was great thank you!

Va
Review №95

Very friendly, responsive, professional, trustworthy and honest. Great service and company!

Su
Review №96

Our AC stopped working of course during the hottest time of the year, we called and within 2 hours Robert, like a knight in shining armor arrived, the AC came back on so he really couldnt diagnose the issue. Said to call back should it happen again. Mind you we are on their maintenance plan and we of course neglected to follow up on our 6 months maintenance. Well guess what the next night AC did it again. We called at 9:30pm and yes it was a live answering service not a machine. Robert called back within minutes and we advised him we can get through the evening. He was here at 7:45 am. Problem fixed. This company is prompt, professional and very important to this house. By the way, my maintenance appointment is next week. If we would have followed our 6 month schedule we would have not had an issue. Thank you, thank you, thank you Cooling Advisors for having a dependable top notch company for my family. Ron and Susan Giarrusso.

Ro
Review №97

The best company around hands down!

Cr
Review №98

Sean was excellent and very helpful.

Ro
Review №99

Cooling Advisors is a 1st class HVAC company !!Basically, I called them this morning and they came out early this afternoon (thank you Robert !! / the gentleman (technician) who serviced our units and fixed us right up. It was fast, painless, ungodly inexpensive (compared to all other HVAC companies in PBC and Ive tried most of them being a long time resident for over 10+ years) and bottom line, youre costing yourself money by not having Cooling Advisors come by, access your current system and have them service your HVAC needs.I do wish they offered 2nd and 3rd tiered services such as attorneys, accounting, LTC services.. 🤪(Prior review)Today I had to call Cooling Advisors as our A/C flipped me off for over cooling my household.Cooling Advisors come over to service our unit every six months. Their technicians are always friendly, punctual, and thorough. The office staff is great, too.. They follow up with any questions I have in a timely manner. I cant recommend them enough. 1st class technicians & a phenomenal tech team. Inexpensive to use and better with a contract. Yes, they understand the concept of trust and are there to answer any and all questions.. an easy 5 star rating.

Ni
Review №100

Cooling Advisors has been our new A/C company since we moved into a new home and have been very pleased with the service they provide, from always coming out same day if needed, to extreme professionalism with their appointment setting and even gives a heads up text when a technician is on the way. Sean is extremely honest and knowledgable and will only guide you down the path that is needed. Thank you Cooling Advisors!!!

Information
41 Photos
100 Comments
4.9 Rating
  • Address:7593 Enterprise Dr, West Palm Beach, FL 33404, United States
  • Site:https://coolingadvisors.com/
  • Phone:+1 561-571-9971
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations