Rio is the best for you computer repair needs!
Ramon is amazing!If you need anything with computers he can get the job done. He made my laptop run quicker than Ive ever seen. Thank you, Señor!
I went in for a part today and was helped immediately and quickly. I brought in my PC to make sure it fit my motherboard and we were able to open it up right there and do it. Afterwards, he showed me pictures and videos of his amazing pc build and his custom made graphics card back plate! Once I get my 3080, Ill 100% be going back there for a custom designed back plate. If youre looking for a great and trustworthy place to get parts from or fix your computer, this is the place to go! Overall GREAT experience!
Took my laptop to get repaired and Ramon was very knowledgeable and helpful. Fixed my laptop for a reasonable price and saved me a lot of money compared to other places. Would recommend this place to anyone who needs their electronics repaired. You will not be disappointed. Keep up the good work.
I want it known that they have worked on my computer at no charge to me after the initial charge to fix it. Their CUSTOMER SERVICE is very good. They are very prompt at getting it back to me as well. I am just so frustrated that it won’t stay running. I have been told by another company that the issue might be the age of my computer. I have had to take my computer in almost every time I try to get on it. I don’t get on it very often but when I do it will not open anything. They say it has to do with Microsoft updates. They have worked on it every time and not charged me. The problem is just so frustrating. They say it’s all because of Microsoft. While I appreciate them fixing it every time there has to be something that can be done to finally fix it or tell me it’s beyond help.UPDATE...This company went above and beyond trying to solve my computer issues. The owner has called me more than once since I posted this review to make sure my computer is still working. Every time he has assured me he is willing to work on it to make sure it is working at no cost to me on this issue. It will be my go to place when I have other issues with my relic of a computer.
I love this place! The owner did what was best for me and my computer and didn’t try to rip me off by selling me a new one. He also is kind and explains things about computers in a way I can explain. I won’t go anywhere else!
He is always really helpful and was really cool about getting my wish order even though wish said he would deliver and he doesnt because he doesnt have enough employees to deliver
Beyond impressed with its services. They were able to diagnose my PC pretty quickly which my IT friends and internet could not. My PC worked well and running. I was hesitant about computer repair stores in general as my IT major friend warned about hidden fees or tampering by replacing with parts without approval. Ramon made sure that I approved all repairs before he performed the repairs. We communicate by text which made really convenient.If you are unsure about which services to fix your compter, this computer repair service has to be best in Utah. You can feel comfortable to give your PC and it will get fixed in no time.
My computer was lagging after 8 years even though I had a great computer built. Rafael & Ramon were efficient at fixing the problem. Rafael explained everything to me in great detail and was very patient with my questions. Their suggestions also added value to my system and now it works great! Very affordable as well. Thank You! Will always do business with them!
I seriously can not praise them enough. I am working from home due to Covid-19 and need to utilize both my laptop and desktop. My desktop failed during a Microsoft update that conflicted with the temp files folder and within one day they had it fixed.I will be going back there for all future repairs and I am in the market for a rugged tablet so if they get one in I will buy from them. Trust me they are very professional, understanding, and above all else deliver like no other repair service I have ever used.
I recently flew to Utah from Illinois to visit my friends and build them a new computer. While building the new computer, I realized I was missing the fan screws for AIO liquid cooler and was unable to complete the build. I quickly searched for local computer shops and found Rios Computer Design.They were extremely friendly and very helpful! Ramon went out of his way to help me complete my build. Even though they didnt sell the specific screws I needed for my build, Ramon took the screws off his own AIO liquid cooler from his personal computer so I could complete my build! I was able to complete the build before flying back to Illinois and my friends have a new freshly built PC thanks to Ramon. They saved the day!I highly recommend RCD. Its a great shop run by great people!
100% recommend Rios Computer Designs. I was referred by my sister. She told me if I want to buy the new computer I should visit this store.They are professional and friendtly. The price is much better than the other computer stores.
I have used Rios Computer Designs as a delivery location for Wish.com and they are very nice and efficient at getting my packages to me. I have been so impressed by certain of the employees there that I will be sure to go to Rios when computer issues arise for me.
I recommend this place. Very knowledgeable workers, honest and attentive to the details. I had very good experience fixing my laptop for a fair price. A+
He is amazing! Bought a laptop from a pawn shop and took it in to Rio. He opened it up and checked to make sure it worked okay free of charge. He found something that needed replacing and did it for a super low price. Great at answering any questions you may have. Doesnt try to upsell or make up things that need to be replaced. 10/10 would reccomend.
Ramon did a terrific job at everything, making sure I was happy with the repair as well as my experience in doing business with him. He goes the extra mile to make sure he’s doing the job right which I wish some shops would do. Highly recommend going here if you need just about any computer repair service.
Ramon is awesome! He is never pushy and is always there to help with anything you need. You being satisfied with the service is his number one priority and you can definitely tell. He is very polite and professional and just overall a great guy who makes quality repairs and machines. If you have any doubts at all, dont. You will be in the best of hands and will be very happy you went. I plan on taking anything and everything I need work on, to this place. Thanks Ramon!
Excellent service and costumer service!! Ramon is one of the best technicians on the town he did an amazing job on my computer!
I had been all over the valley trying to get my laptop working with two monitors for 2 weeks. No one had the cords I needed. I called and even though they were closing soon, he said he would wait for me to get there. They were able to give me exactly what I needed! Super accommodating and very friendly.
I love this shop, they have helped me twice now repairing my computer system and network for my business. Great guys to work with!
Great service! Ramon sold me an original Asus charger unit that I couldnt find on line anywhere else... solved my problem after hours of searhing!
Ramon offers the IT service for my office for the past two years.He is always respond quickly and solve the problems efficiently. We appreciate his professional services.
I accidentally walked into the store one day looking for a laptop started talking to him a little bit and found out this place is a great place with a great owner. My home computer started having problems I knew exactly where to take it so I took it to Rios Computers He suggested that I put a solid-state drive in my old computer I took his suggestion boy am I ever glad I did man my computer is the fastest it’s ever been even when it was first brand new. I started having speaker issues with the same computer I took it into him he looked at it diagnosed it told me what I needed to do free of charge I took a suggestion and it’s awesome if you’re looking for a great place for computer work or to even buy a computer look no further than Rios computer . They are honest reliable and always there you can even call him and he will spend time on the phone with you to help you with your computer problems they are awesome .
Ramón was extremely helpful. He gave me an accurate quote over the phone of both price, and the amount of time it would take. I would gladly recommend his store to anyone.
One of the best service experiences I have ever had. The guy was very helpful with my system diagnosis I couldnt have done on my own. He tried everything to make sure he truly narrowed down the issue and then quickly notified me. Gave me what he could do and advised me a bit at what the best options. Through the process he was very knowledgeable and enjoyable to talk to about computers. Thanks for the help I will be going here for my diagnostic help.
They are nice but really slow and dont seem to know exactly what they are doing
Ramon was very helpful and answered all of my questions. I feel my computer is much safer now and I understand the available features much better because of his help and service. I highly recommend Rios Computer Designs for any computer concerns.
Ramon was great, they not only do repairs on electronics, but sell anything from PCs to TVs and Game Systems!!!
Extremely friendly and attentive to my computer. Ramon understood that I wanted someone to come to my house to see what I was seeing. This isn’t a normal practice but he understood. He came to the house and fixed ALL the issues along with giving me details of what caused the problems. Highly recommend Rios for your computer issues. Very honest and fair!!
Purchased this used computer with some misgivings but the price was a good deal. Im really surprised with this deal, not a single problem with this computer with windows 10 installed. It has met and surpassed my initial expectations.I have recommended Rios Computer to other people because I will purchase from them again.
Ramon Rios was the best person I could have talked to at this point in my life. I was Falling behind on school work and I was in desperate need of a laptop, because the public library wasn’t cutting it anymore. I had to do something I couldn’t afford to do. But Mr. Rios made it affordable and convenient! Thank you Good Sir!!
Excellent service! They did a great job installing a new SSD in my current machine and getting everything setup for me. Very knowledgeable staff.
Great service in a fair price. Rios is the honest business owner. He help me solve the problem instead asking me to buy a new computer. I upgrade my laptop to SSD, it runs as new.
Very nice and helpful! Helped my kids out with a discount in these hard times. So grateful for you! Thank you so so much.
Been meaning to write this review for a long time (just hate trying to find my Google account login); an email from them reminded me I should get writing a review of my experience:I noticed Rios Computer shop in a shopping area I frequent, and made note of them on my phone (as my previously preferred computer shop went out of business some time back).I was glad I had put their contact in my phone when one Saturday evening when my wife needed a new power supply for her Dell laptop, that she really wanted to be using right that evening.I called Rios up; and they had what I needed, and even agreed to stay a little past closing time to give me time to get there and pick it up.Thank you Rios for keeping me out of the dog house!
My laptop was operating extremely slow and appeared to have a virus. Ramon installed a new solid state hard drive, updated everything all at a reasonable price and didnt just try to sell me a new laptop! Fantastic customer service, knowledgable and very fast service. Highly recommend.
Im a customer of Rios Computer Designs since their first location in Sandy in 2013. This is the only computer store I trust. Ramon is the most honest and prefessional IT guy I ever meet. They carry more and more parts in stock which is great.
Ramon has always been really helpful with our computer system needs, he always tries to go the extra mile to help and we always trust his opinion for our business. I would highly recommend him to anyone!
Ramon solved my computer issues quickly. He is a very peressional and skilled IT guy. Great computer store stocking a lot of parts.
Ramon was very helpful. I dropped my cup of coffee upon the keyboard of a laptop and my screen turns totally black out. He helped me to put my screen back to normal. I am very satisfied with his work.
Very experienced, can do anything youd want. Very professional and takes care of you. Definitely wold recommend.
EXCELLENT EXPERIENCE, GOOD SERVICE, THEY HELP ME AND WE CLOSE A BIG DEAL WITH MY BUSINESSCONGRATULATION RIOS COMPUTER DESIGNS, WE FOUND PROFESSIONAL PEOPLE IN THIS COMPANY . THANKS FOR EVERYTHING
Helped me resolve an issue with a laptop and the network adapter, and when it couldn’t be resolved had an alternative that worked as a purchase. Awesome customer service! We’ll be back, thank you guys!
Our computer just died one morning. It was awful. I had our whole lives on there, and stupidly, I hadnt been making a habit of backing things up. We took our Mac to the nearest computer repair place and learned pretty quickly what a mistake it is to choose convenience over quality. After three weeks they told us they couldnt recover anything. The hard drive was just too damaged. I cried. And then, I thought, Id take a stab in the dark and try this little store an hour away that had fantastic reviews. I dropped off the damaged hard drive on a Friday evening, and Ramon had it recovered ALL my photos, videos, and documents by Saturday afternoon. I seriously almost kissed him. And I would have paid 5x what he charged. Excellent service for a great price. Im sending everyone I know there.
Rios really good to fix computer and really nice to customers. I bring my laptop to him and he’s check on my laptop and he’s knew what’s wrong with my laptop and he’s make it work. Thank you Rios.
Had a computer issue & these guys took care of it & didnt charge me what I expected. Im definitely a return customer!
This is the place where you should go when you need any computer parts or services. They know their products and what they are doing. Ramon is the best IT guy!
Great service and honest business owner. Recommend to everyone.
My desktop had crashed and all content seemed to be lost. RCD was able to retrieve all files, and competently address several hardware issues and upgrades afterwards. The computer has never been faster, and I believe the price charged was fair and reasonable.
I definitely recommend it. They have a wide variety of computer parts and laptops. Computer repairs at affordable prices.
Ramon was able to bring my PC back from the blue screen of death and to salvage all of my data. He cleaned out my computer so it looks new both inside and out. He also installed a solid state hard drive which makes windows fly! I would highly recommend his services.
Its been so nice having someone we can call and get a response from almost immediately when we have computer issues. Ramone is GREAT!
Outstanding service. Ramon is always there and ready to assist.I appreciate his immediate and helpful response. Saves me much angst. Thank you Ramon!
Ramon handled my issue quickly for a fair fee. I appreciate the service I get from RCD.
Just got out needed an VGAto Hdmi connection. Ive been in here before and knew they would have it cause its an older part but they have all the odd parts you might need. So ran in came out with it. He even discounted it for me. Awesome awesome place. Its also cheap and doesnt brake the bank
Very friendly. The owner went out of his way to help me. The prices are competitive.
Always a wonderful place to visit! I love to buy all of my miscellaneous bits and bobs for computers at the store.Im a big fan of Japanese music and Im happy to say they are as well I love the in-store music at the store!
Amazing customer service went above and beyond to help me learn how to better take care of my computer!
I didnt have any money for anything at my last visit, but the owner was very helpful with information on what I was asking about. I recommend this place for honesty and good prices. Im going to back and buy as much as I can afford, on my next visit!
Very competent and professional in providing a quick repair. Definitely recommend.
Diagnosed my issue quickly and correctly. Gave advice based on customer service, not sales. Will come here for my computer needs from now on.
I have used these guys for years. They know what they are doing and their pricing is fair. I would recommend them to any and everybody.
RAMON was very honest when I took my old computer in for a tune up. I ended up buying a refurbished one. He is very knowledgeable about computers and has great customer service qualities.
Awsome place got a great deal on my laptop supplies very knowledgeable on what they do and great customer service
I was very pleased to find this place. Due to Amazon and other online retailers gone are the glory days of local computer parts stores. Sometimes you just need that random SATA cable, like I did, and you need it now. When you find yourself in need of that random pc hardware look no further than Rios Computer Designs! I am thrilled that this shop is trying to maintain a lost, and coveted, parts shop.
Fast and reliable service. 100% satisfied.I highly recommend them. I bought my computer two years ago, and recently it started having weird pop-up messages and system crashes. My friend recommended Rios Computer Designs, and said she used their services a couple of years ago and was very satisfied with the service. I brought the computer to Ramon, he checked it and promised he could finish the same day, and he did it! Now my computer runs just like a brand new one, fast and clean. Definitely, I will recommend RCD to all my friends.
Excellent customer service! Ramon took time at the end of his busy day to help me with my USB flash drive. He spent an hour with me and answered all of my questions. He’s a super nice guy and very friendly. I will recommend him to all my friends. I will return for all my computer needs.
Honest business to deal with.This is the second custom-built computer I got from RIOS COMPUTER DESIGNS. They only recommend the exact system for my specific needs and budget, not the expensive or unnecessary one. I’m so glad your new store opens in West Jordan, which is closer to my home. You will see me around.
Great service, reasonable price!Solve the problem quicklly.
I recently went here for computer repair based on Ramons 5 star review. Believe everything you read on here because the service was awesome. Im posting this from my ancient desktop that he revived. Highly recommended.
They go above and beyond with customer service. They have computer parts at a reasonable price as well!
Very professional, friendly, & intelligent. Would highly recommend.
Excellent customer service! Ramon was not only upfront and honest with me, but he also took the time to answer every question I had. Unlike most places you can take your computer to, Rios Computer Designs actually has the intent to help you, rather than harm. Ramon got back to me promptly, and continued to chat with me on the website to address my concerns before I even brought my laptop in to him. The store was very clean and organized, and when meeting in person, Ramon was friendly and helpful. Now believe me, I am not a tech savvy person in the least; but he took the time to really explain everything to me in a way that I could understand. I definitely know where Im going with any and all computer problems in the future. In short, Rios Computer designs is superb.
100% recommend Rios Computer Designs. Ramon is professional and knowledgable. Last time my laptop get virus, it runs very very slow. I went to couple different computer stores, they all suggest me to buy a new one. Only Ramon spend time to diagnos my laptop and fix my laptop as new. So this is I choose RCD again for my new Cusom Built computer. I dont mind to spend $1-2K in this store, becasue I know Ramon will build the computer whoth every penny.
Helpful and nice. Definitely recommend this computer parts/computer store.
You will not be disappointed going to Rios Computer Designs for service. I had a monitor fall on the floor and it spilt in half. I called and talked to Ramon, and he offered a free diagnostic. I took in the monitor, and within ten minutes he had everything working and back in place. He also gave me advice on how to troubleshoot a flickering Surface Pro Screen I had at home. In my experience getting IT support, Rios Computer Designs blows all my other experiences out of the water. They believe in helping their customers, and ensuring their satisfaction. Its unheard of these days to walk in somewhere, and not be charged any fees. Thanks again Ramon!!
They not only didnt have what I eneeded but there boy that spoke to me on the phone was uneducated about products he should have known about and they did not have anyone sho did know anything available to help.
Absolutely incredible experience with my custom PC build. Ramon is very knowledgable and personable. I very highly recommend bringing your computer here.
Great local store. They have the technology equipment and knowledge to help.
Ramon fixed my Macbook Air for less than half the price I was quoted by anyone else and did a fantastic job! He was very good at explaining to me the problem and showed me the different parts that were damaged inside so I could understand what needed to be repaired. In the meanwhile he was kind enough to answer lots of computer questions I had both related and unrelated to the immediate problem. He also squeezed the repair into his schedule so I could have my computer back the same day. I would recommend Rios Computer Designs for any electronics you need fixed. Thanks!
These guys know their s***, awesome service, great prices. I recommend to all. Screw geek squad.
Awesome place! I never thought Id be able to find so many new and old school computer parts locally!
Ramon is the business owner who you can trust. Great service and honest price.
I love Rios computer design there always been honest and up front they finish work in a timely matter I’ve been going to Rios for many years and I love their company and their service would never go anywhere else
Oh my GOSH!!!! SAME DAY SERVICE WITH A SMILE!!! I called the computer repair store that was in Sandy. The phone was answered by the company that bought them out. The Sandy company had some bad reviews so I was sceptical until I heard the friendly voice on the other end of the phone. WOW. This was a Saturday at about 2pm and he told me to go ahead and bring in my PC. He completed the job that day and was the best price I had ever seen, He also has refurbished units there if you need anything else. If you don;t take your computer here you are doing yourself a disservice. HE is awesome and knows what he is doing.
Came in, had some trouble turning on my computer that I assembled myself. He took it apart, cleaned it, replaced the thermal paste. Answered all my questions and fixed all the little problems with it that I had. It cost more then I was hoping but about what I expected. Overall I am really happy with the service and plan to go here every time I have a problem
Everything computers including the hard to find parts. Friendly and helpful service.
Fast, inexpensive and so friendly! Did a great job helping us with my sons laptop, very knowledgeable and friendly, didnt make us feel like we were dumb...
Thought id gamble on a new place with good reviews, and it totally paid off. I was sick of having to deal with companies trying to sell me things i didnt need, or turn me around to other places. But this shop exceeded my expectations. He looked at the laptop, listened to my problems, and told me what he wanted to do and what i should expect. He was super polite and professional. He even apologized that i had to wait a few more days for an extra part to come in. Didnt bother me at all. :) Thank you so much!!
Great service, they took care of my computer very fast. Thanks
I decided to give Rios Computer Designs a shot after some recent computer troubles. Unfortunately I took my computer to Best Buy first and paid over $100 just for a diagnostic, which ended up being wrong. Ramon was extremely knowledgable and took the time to check my pc out on the spot and told me exactly what was wrong. Mr. Rios took the time to explain the issue to me and gave me a few options on how to resolve it. He was up front and honest with me during all of our interactions. He was extremely quick to return my calls and explain what was going on. My pc is now running great and they have a customer for life. I will not pretend to be someone who spends thousands of dollars a year on my computer, but I have recommended this business to friends, co-workers and family and i hope they will continue to thrive and serve our community. Thank you Mr. Rios.
Great prices, great customer service, quick service, very knowledgeable.
They told me they were selling me the best custom built pc they had, however; everything that could go wrong with it, has. Customer service is pretty good though.
You will not be disappointed for coming here! After going to another 5-star-rated computer repair shop and receiving mediocre service, I was hesitant...but Ramons service and professionalism blew me away. I came kind of close to closing, but he stayed a half hour late just to diagnose my computer and call me to let me know what was wrong! Then he gave an estimate on price and time of arrival for the part and said he would call me. He called me a day earlier than planned to let me know the computer was already fixed! My Wifi card had to be replaced, but some of the wires had also been damaged. Ramon explained to me what was damaged, showed me how it weakened my network connection, and even opened up the computer to literally show me what he was talking about. He told me about the cost and risks of fixing the wires and suggested a possible alternative option he could provide that would be cheaper and much less of a risk. My network problems are now fixed, and I will coming back if I ever have a problem again!
Amazing Service! Quite refreshing when you compare shopping anywhere else.Ordered a new VGA, Power Supply and Case. Delivered it within the day,safely packaged without a scratch.
Ramon knew his stuff. He was able to figure out what was wrong with my computer and get it fixed. He also didnt try to upsell me on any parts and charged a fair price. Would recommend
Knowledgeable and fast. Very nice to work with.
They will try and rip u off it is not worth going here they will charge you more than what the computer is worth to fix it.
I love this place they are the only place I will go