I recommend them reasonable pricing and dont rob you for your money.
My Pontiac Grand Prix started overheating so I dropped the car off at Service Auto Expert. German diagnosed the problem and called me back the next day. I had a bad head gasket plus the radiator was leaking in spots. Repaired it all at a very fair price. I would recommend Service Auto Expert for any repair work you may need.
They did an A/C evacuation and recharge for 1/3 the price another place quoted and significantly less than several other shops. The owner is very nice and straightforward.
Excellent affordable informed service
Got it done fast and right for my granddaughters first day at the U
Very nice guy. Worked on my truck and didnt try to up sale me. Did good work. Honest.
Fair and honest! Was so impressed. I was in a bind being from out of town. Luckily my friend that lives in the area gave me a recommendation. Found the part and replaced my wheel rotor in a couple hours.
I had diagnosed a problem in my sons vehicle and got a bid from them for much less than the other shops I called. I took it in and they found that the problem could be fixed for about one tenth the cost of the original bid. Its tough to find good, honest mechanics but Service Auto Expert is both.
If you looking for a fair price for service this is the shop to go to
I went to get my Jeep lifted for the first time. I had no idea what I was doing, I was missing parts, plus I forgot to pick up some bolts from the 4x4 store once I got the missing parts. Luckily, German was helpful and patient with me and we got it done. 10/10 would recommend.
One of the few honest mechanics, My mother took her car there about a year ago, he beat a previous quote she had got by half price. Since then we have taken multiple vehicles to him. Always does a great job. From my family to yours highly recommended!!
We brought a car we were looking at buying to him because it was a branded title. He was busy but moved the car he was working on so we wouldn’t have to wait for him to look. He explained everything very clearly and and gave us straight forward answers and advice. He was so kind and very professional.
Quick, excellent and very affordable service. Im their new fan. If my vehicle needs ANYTHING, anything at all, Ill go back to Service Auto Experts!
I have multiple cars and they have done a wonderful job on all three! Highly recommend!!
Herman is the man. Honest with great prices! Wouldnt hesitate to bring my cars here for any repair.
Absolutely incredible service--Im so thrilled I happened upon this shop. I am super impressed with the peerless service and happy atmosphere at Service Auto Expert. I cannot imagine working such a physically demanding job while being so positive, but these guys somehow do it every day. The price was more than fair--I walked out feeling like I was treated exceptionally well and I paid hardly more than an oil change. And this was a Saturday, mere hours before they closed before the weekend.Now forgive me, but aside from refueling and a tire change, I know nothing about cars. I had my car serviced for an oil change today (Saturday afternoon). They brought me out to show me that my engine is flopping all over due to one missing and one loose bolt on one side of my engine mount. No wonder my car has been shifting hard... In a panic, I did a google search to find any shop that might happen to be open on Saturdays, and I came across these guys and their incredible reviews. There was no answer when I called, but about 20 seconds after hanging up, German called me back and told me theyd be happy to get me in.I brought my car straight over, and was concerned to see how incredibly busy they were--cars were coming in and out of the parking lot and all their bays were full. German set the expectation that they would try to get to it before they closed, which was totally fair considering I rolled up a few hours before closing on a Saturday. They explained Id need an entirely new engine mount soon, but they could replace the bolts so I could drive it in the meantime. They gave me a quote on the work, and an estimate for the future repair as well. I came back a few hours later, my car was done and German handed my keys to me with a smile.German and the other employees clearly valued my time, and made sure I knew what to expect moving forward. I will definitely be back for the engine mount replacement and any other work I may need done, and Ill be recommending this shop to my friends and family as well.
I used this service when I got in a fender bender and my car was leaking radiator fluid. Very friendly people and great service!
German and Lance are great. Every time I go here I know that they will take care of me. I can ask them questions about my vehicle and they are always up front and honest. I cant go anywhere else to have anything done on my car. I would definitely recommend this place to everyone. Thanks for the great work and service!
Mike no longer owns this business and hasnt for a few years now! I have been going to TU Car care and working with Mike (the original owner) for years with anything any of my vehicles needed. They were always very honest and fair with prices. The staff was very helpful. I recommended them to everyone I knew. The owner who Mike sold this shop to a couple of years ago couldnt quite give the quality TU Car Care had before, in early 2016 for the first time ever I had to take my truck back because someone had cross threaded 3 of my lug nuts (rookie mistake) while putting my wheel back on. They ended up doing the right thing and fixed it but I was treated as if they didnt believe me and that I must have done it my self (I laughed and told them that I didnt have anything strong enough to cross thread my lugs, all I have is a tire iron) (I wish I had an impact gun). When I explained that I knew Mike and was a long time customer and that he could verify that I had never done anything dishonest I was informed that Jordan had purchased the company from him and that Mike had retired. I have not gone back since. Im guessing Jordan lost the business or gave up because in late 2017 I noticed that there is now a new owner who has repainted and fixed the place up pretty good. I hope they work out because I need some more work done soon. I will update
I have never had better service, work and made felt more confident with any other shop they are absolutely the best. I do not trust any other company except this shop. They have always delivered
Hands down amazing! Jordan is personal, honest and nice. We have been getting our cars fixed here for 15+ years. I moved out of state and when I come into town I get my cars work done here. The prices are the best you will find for the best work around. You will not find a better place or better people to work on your car.
Super friendly staff, knowledgeable and very fair. I trust them more than anybody else
Car would only start with a jump. Battery acid leaking everywhere and a couple of cables looked like they were going bad. Dropped my car off at 8am and the whole thing was done by 10 and it was pretty inexpensive. They also changed my head light while they were at it. They came highly recommended and I will definitely be going back.
These guys are the best. I have brought several cars to them over the years and they are always reasonably priced and fair. They stand by their service and I always feel like I can trust them. They inspect everything and only do the work that actually needs to be done, not just everything the dealerships say you have to do. I even recently bought a used car and had them look it over before I bought it. They called me right away and gave me an honest summary and advised me to buy it. I would send someone there any day!
Had my 1996 Chevy truck worked on. Showed up really late after hours to open the fence and have the tow truck drop it off. Since it was in the shop to get the fuel pump replaced, I added a plethora of other stuff to go ahead and get done while it was in there. Really fast turn around time. I was very happy with their service. Great people to work with. There are my official go-to for all my automotive needs.
Ive been using Ferrel and Jordan as my mechanic for ten years. They are amazing! They work very fast, and are the most honest and inexpensive mechanic Ive ever seen. They never try to talk you into services or repairs you do not need, but will let you know of any potential problems you may not have known about. They frequently complete work for less than quoted. Ive brought many real life friends here and they are always blown away, I cannot recommend this place enough for any car care needs you have, they are simply the best.
Ive brought cars to these guys for quite a few years now, and theyve always taken good care of me. My dad was a mechanic, as well as my father-in-law, and TU Auto is a lot like his shop. Not some fancy brand name, but good, fair, and above all, HONEST service. It would be easy to be selfish and not write a good review so they wont get TOO busy, but a fact is a fact. I would recommend them to anyone.
We take many cars to Herman and he always does an excellent job. Always truthful regarding what the car needs and fair in pricing.
Weve struggled finding what we consider an honest mechanic who doesnt try to sell services or unneeded repairs. T U Car Care has dealt with us honestly and now all of our extended family is going to T U and they all report great service, quality work, and no pressure. So when T U does make a recommended repair, we take it serious. Its been refreshing.
They are very good at what they do. Very customer oriented. My 1st visit but certainly not my last
If your tired of other auto repair compaines treating you like a number then this is your spot. Its family owned and operated with some of the best mechanics in the state that simple cant be matched.Support your local community and make these guys your #1 repair shop I insure you that you wont be disappointed and you wont over pay!.
Very Honest!!!I have taken badly running work vehicles into this place two times now and both times German was able to find the problem quickly. the first was a bad alternator that was put in only a few months earlier (not by this place) he offered to replace the part and not charge anything for labor. the second time he found a disconnected hose and reattached it and then refused to let me pay him. I would recommend this place to anyone!
Always a pleasure to work with these guys! Their prices are fair, their towing fees are fair and they can get you in and out depending on what you need done! Will definitely be back!
After another popular mechanic place tried to charge me for things my car didnt even need I took it to Jordan and his crew for a second opinion. They treated me right and honest, reported the other place to the county. Ive been taking my car here ever since. They are honest and and will get the job done right.
Honest, ethical and fairly priced. German (pronounced “Herman”) was terrific. Highly recommend!
I just brought my car in spur of the moment to get the emissions done and Mike at TU took it and had the emissions done in 10 minutes. I had a great experience. He is very honest and a great place. Ive also had my oil changed here before. Both times Ive had a great experience.
Super fast, friendly, very affordable, will be bringing my car here from now on.
Will definitely come back to this shop for all of my car needs! Went there with the expectation that I would have to get a new starter, battery cables, and terminal connectors. (Even with all of that combined with the battery installation service from Amazon they were still the most affordable out of all the places I called.) Very fast and HONEST service even though there were 4-5 cars in front of me and missing one tech they called after about 3 hours saying it was done and that they changed the battery I purchased through Amazon and only had to clean the terminals and add new connectors, they even went the extra mile and put electrical tape over the battery cables that had some copper wiring exposed. Had to pay extra for the battery cleaning service and new terminal connecters which I was totally fine with since my car wasnt starting in the first place! FANTASTIC! 10/10 Phenomenal! Best car shop I have ever been to in Utah, anyone has car issues this is the place to go. Seriously.
Had a lift put in my Jeep there. They did a great job! Price was better than anyone else and the service was done same day. I will be going back for sure.
I highly recommend TU Car Care! I took my car to have it inspected and asked them to change the breaks, I was sure they needed to be replaced. When I picked up the car they told me my breaks were in good condition and there was no reason to replace them. It is nice to know you have an honest mechanic working on your car. They work on all my cars and are excellent people to deal with.
Nice people. They are super smart and friendly. I only take my car here.
Ive known the owner Lance and his mechanic German for 12 years. Theyve always taken great care of me and my car! I recommend them to everyone I talk to. Thanks guys!Christy N
I was referred to these guys by Auto Zone to have a screw extracted from my antenna that had broken off. I walked in and they took a look at it right away and said they could fix it. In no time they had the broken screw out and my new antenna, that I had bought, put on. Im not very good with trusting places to work on my vehicles but I will now always go to these guys to have my car worked on.
These guys are amazing!!! Had my truck worked on (control arms, ball joints, trans flush) and way more things than listed for way less than what a stealership would have charged! Will definitely be going back to have work done on my other cars!
I have had Mike and his teamwork on 3 different vehicles. They have always been fair and honest with me. I frequently recommend them to friends and family.
I was referred to TU car care a few years ago. Ive taken several vehicles to them and have always been happy with what they done and they never overcharge. There have been times they have even given me genuine help without charging me when I brought in vehicles to be fixed. It is really nice to have an honest auto mechanic that I can trust and I highly recommend them to anybody.
I cant say enough about the integrity and honesty of this business! I had a run flat tire that went flat. When these tires go flat it is typically recommended that they be replaced. Instead of automatically recommending an expensive replacement tire they investigated to find the source of the problem. A bent pin was causing the tire to go flat. Instead of paying over $200 for a new tire it was an inexpensive part that repaired the problem. Great service and in a timely manner ! Highly recommend this place !
My car battery died. Camilo came to jump the battery. Something was not properly functioning with the cables. He quickly secured what we needed to jump the battery and got me on the road again. Well done. Buen trabajo Camilo!
These guys are Awesome! I would highly recommend them to anyone. Thanks for your honesty, integrity and hard work! You are the best!
Honest, cheap, and they dont have a minimum fee just to pop the hood open like a lot of places do (at a dealer I had to pay $90 for them to tell me that the burning smell I noticed was just a plastic bag melted to the bottom of the engine and that it would just burn off). I had them rotate my tires and on the way home I noticed one wheel was squeaking . Took it back in the next day and they took care of it no problem, free of charge.
I called them to get a head gasket done on my truck. After 2 weeks I called they said another couple of days but it was almost done and there was something with the exhaust manifold they wanted to look at. After 2 more days and my truck sitting out in there parking lot we called again. This time they told me the mechanic that was working on it had quit do to personal problems. He never started working on the truck and no other mechanic wanted to work on it. We had a family trip that we needed the truck for it. I cant believe they dont have a qualified mechanic to do a head gasket on a Ford truck. They apparently also have an honesty problem as well and lack basic communication skills.
Wow wow wow, cant say enough great things about them! Hate taking your car in, and already preparing rebuttals to things you dont need? Dont bother, go to T U Car Care. The mechanics are skilled and the office staff is great. Anything big I need with my car, to small stuff like oil changes and emissions & saftey Im never going anywhere else.
I was in Slc today, about 60 miles from my house, when I got a flat tire. I tired to fix it by my lug nuts needed a special key. So I pulled into service auto experts. They immediately dropped what they were doing and changed my tire within 5 minutes. I asked how much I owed them... they said nothing. Seriously almost brought me to tears that they would help me out and turn my day from bad to good. I would highly recommend doing business with this company!
Place is a dump, lance is straight up rude.. he lost it! Ended up screaming at me telling me; a little kid is smarter than you, take your 40$ car and leave, we bent over for you i will admit I was having a hard time taking in what he was trying to explain to me, he was trying to teach me the basics of an alignment and what each component does. Im sorry Im not a mechanic and cant understand their mechanic lingo.. it was completely uncalled for... his mechanic came up to me as I was getting into my car ready to leave I really am sorry, lance had a bad week last week got into my car, was still out of line after I just paid 70$ for an alignment... so disappointed with lances service, he told me he would need a 500$ part to fix the alignment.
These guys are great! Honest, friendly and affordable. I highly recommend this shop after 11 years in West Jordan.
I love this place my car and my sons car has been taken care of inexpensive and good they have the best customer service and are knowledgeable they definitely know what their doing
They ruined my car. They made several sad attempts at changing my timing belt. Ill spare you the details of what a miserable process that was. In the end the check engine light came on again before I was even a mile away from the shop. After taking it to a capable couple of mechanics I was informed that they broke several components because they did not have the right tools to do the job. Ive had to buy another vehicle and would advise anyone to stay far away from this place.
Knowledgeable and fair priced. I trust my new truck with these guys. Oil change took half an hour on a Saturday! These guys are supermen.
They took extra time to figure out the problem .
Help! They moved and I need their new phone number?! My family has used them for our cars for several years and they are the best!
I had a great experience here getting my emissions done this year. Knowledgeable and fast! Thanks. Ill be back next year!
Really good experience. Changed by rotor and cap for a great price.
Such friendly and family oriented company. Super great people to work on your car.
Mike and his team have worked on 3 different vehicles for me and they will be my first choice when I have another car that needs work done. They are very helpful and I trust their recommendations.
Best Place in town, love these guys have been using them for like 30 years.They will not rip you off!!!!
Do not go to TU Car Care. I gave them my car and three weeks later, I called every day with the assurance that they were very close to a diagnosis, the problem is either _____ or _____. 23 days after I dropped my car off, they called and let me know my engine was fried and that the car needed to be junked. Either my car was fried before, they hadnt even popped the hood yet and they lied about working on it for 23 days, or they fried it themselves.I agreed to junk it. They offered to buy my title off me and then wash my hands of the vehicle. I show up with the title after weeks of miscommunication, and TU Car Care wanted me to hand over the title, the key, the car and did not agree to a contract as insurance that I would get any money out of it. I said no and left, assuring them I would pick it up at the end of the week.I came home from work the next day with my car in my driveway and a note from a worker there apologizing for his behavior and saying he forgave the diagnosis fee. At the end of the letter, he told me he had REMOVED THE CATALYTIC CONVERTOR WITHOUT MY PERMISSION, and they had SOLD IT FOR PARTS.Do not EVER go to TU car Care. EVER.
Great Service and nice guys. Theyll take care of you, are fair, and dont quote you something you dont need. Great Guys
These guys were great! I needed some work done same day. They had me in and out in a couple hours, and exceeded all my expectations. Thanks!
Great place, took my Tacoma there and they did an amazing job, I highly recommend it
Seriously? I got my car at a dealership. The tire kept reading flat and I took it to Service Auto Expert. They found the old rusty nail and relearned my tire computer only AFTER finding that the dealership had misdiagnosed the flat and put almost 100 lb of pressure in it. Thank God for Service Auto Expert who fixed me up. Ill always only go to this shop! Friendly, and on time!
Im never going back here again! I took my car in there to be fixed. It was $600 I drove my car 50 miles actually more and it still wont pass emissions!!!! Theres more codes being thrown Im highly upset and to top it off they went through my center console and pulled CDs out a bag of quarters I had paperwork and female products. You were supposed to fix my car not go through my stuff!!!!!!!! Now I have to take it in again to another mechanic
Great place, they found my electrical problem, German is a honest guy !
TU car care goes above and beyond. My car died a few blocks away. Mike came and gave me a jump, and followed me back to his shop. I was pressed for time, needed a new alternator, and worried I wouldnt be able to get my car done in time. Mike had the new alternator installed in less than 45 minutes, with a great price to boot!
BAD CUSTOMER SERVICE! If I could give NO STARS, I would in a heartbeat. - I was referred here by a coworker because she said she’s been with them forever and they have taken very good care of her car. So because of that I decided to take my car there. It could’ve just been a battery issue, but I also wanted them to see what else was wrong with it since my Service engine light was on. I had my vehicle towed On Friday morning and spoke to Carolyn who took down my info (I was at work so I couldn’t be there) she advised me that they were playing “catch up” and that the mechanics will try to check it out that day. I asked her if she can update me with a status that day. By the time I got off at 4:30pm I still did not receive a call. Mind you, they close at 5pm. I called them again and Carolyn said she will speak to the mechanic then get back to me.5:01pm came rolling around and she still didn’t call me back. I called them and guess what!? NO ONE ANSWERED BECAUSE THEY ARE NOW CLOSED! Smh! They are closed on the wkend so I couldn’t call them till Monday. Monday came and I called them ALL DAY LONG AND NO RESPONSE. Come to find out they were closed for the Eclipse. -_- Whatever.... anyways Tuesday at 8am I called them AGAIN and Carolyn answered and placed me on hold to speak to the mechanic who was working on it. She then said that the mechanic who was looking into it on Friday said it looks like it’s a battery issue but will look more into it to see what else then they will call me back that day. No one called me by the time I got off at 4pm so I called and of course no answers and so I decided to pay them a visit. I get there and Carolyn tells me that they haven’t been answering their phones because they’re in the middle of switching over to Cox ad blah blah blah. I was then told that they had to charge the battery all day in order to get an accurate diagnose and she ASSURED ME that they will call me first thing WEDNESDAY morning.Well guess what... it’s 5:35pm WEDNESDAY. All day I have been calling them and i have left voicemails numerous times(I’m at work during their business hours so it’s very hard for me to get there in time by the time I get off) not a single call, no update, nothing. What a inconvenience especially if I need my car to get to work and everywhere else. I left another message before their closing time to let them know that I’m picking up my car first thing tomorrow morning (of course no one answers). I am very upset because they have had my car for almost a week! And nothing has been done. Talk about bad customer service. I was really hoping for a better outcome being that my referral had said nothing but great things about them but this is unacceptable. I will be taking my service and money elsewhere. You guys need to work on your customer service.
Great people there and nice work done, Eric and his father are great people, i took my car for alignment and got it done...
Horrible service.... Very unfriendly. Damaged parts that were never fixed. Unable to perform the work that was supposed to be done. One day ruined and wasted. If you cant do the job dont say you can, then damage parts in the process.
Had my car towed by these guys, and work done on my car. All of it was finished in the same day. Not only that, they did it for a very fair price. Will most definitely keep coming back.
Sucks. Lousy service with terrible work habits. Never do what they say and over charge. Run ! Dont walk from here.
Affordable repairs you can trust
Great work nice service
They get it done.
Auto car center very complete service
Honest and affordable!
Quality in work ✅
Excellent service.
Quality service, and honesty.