I must say that everyone is very knowledgeable and accommodating. They are extremely professional and truly care about their clients. I personally was in need of a deep cleaning and they were able to schedule an appointment for me right away within the same week. This shows a willingness to go above and beyond and Im truly grateful π
The providers at this office take their time to properly diagnose and treat patients. The hygienists here are very thorough and patient. I come from the dental industry and have seen a lot of bad dentistry. This is an office that I trust with my teeth and feel confident recommending to friends and family. The front office staff is also very organized. Iβve been very happy with my experiences at both of their West Hartford locations from the past decade.Also, the people complaining theyβre pressured into βextra services they donβt needβ and just want a βregular cleaningβ probably have gum disease. Go to another dentist who will ignore the problem and give you your free cleaning and youβll probably find yourself in dentures a few years down the lie. Many dental offices do not educate or care enough to address gum health.
This office was great when Dr. Gish ran it. The new owners and their practices are terrible. They always try to sell you things you do not need. I went in for a cleaning they told me they couldnt without doing a particular gum procedure first. I refused and asked for the cleaning; they said they could not do it. I went to another dentists office and said nothing; they examined my mouth and said all I needed was a cleaning. My wife had who had never had a cavity, also had the same experience. Needless to say, we are not going back. If you want to pay for procedures, you do not need, then by all means, go to Premier Dental of Connecticut. But if you prefer quality service with integrity go anywhere else.
Avoid this dental practice! First, their office is really shoddy and does not feel clean. On top of that, there have been a lot of hidden charges that I dont find out about until the bill is due, over $1000 in the 6 months Ive been going to them. And I had to go back three times to have a filling adjusted because it wasnt properly leveled in the first place. Im moving on and hope I can help others avoid the same experience.
The doctors, Jelena the hygienist, receptionists are great. Celine the hygienist will leave her personal opinion of you in her patient notes.Be aware that this location was impacted by a data security breach on 10/11/2020. There is a small notice about this on their website at the bottom of their page. This appears to be the source of all those spam emails and texts Ive been getting since about that time.
They treated me very well. Im happy with choosing Premier. The staff is so caring. Beautiful office.
Michelle is a top-notch hygienist who customizes the cleaning to her patientβs needs. I always ask for her.
Great experience. Staff very friendly and professional. clean, great atmosphere, and understanding of your fears or concerns. Will gladly take extra time to make sure you are comfortable.
Always an excellent experience! My hygienist Celine is the absolute best!
Every time I visit Premier Dental office, I notice a new improvement, which shows how much the patients mean to the firm. Most people dread going to the dentist office, but I look forward visiting m, y friends out there who treat me with respect, and professionalism, giving me superior service.
Easy to schedule and appointment and got me in and out. Staff was friendly!
Love coming to Premier they make me feel comfortable and right at home there very professional and care about your concerns. Thank you for all you do!
Stop making people have services they dont want. You refused to keep my wifes cleaning appointment because she didnt want to do the gum measurement thing because she already sees a specialist. Also, keep me with the same dentist. I have been in 4 times and seen 4 different dentists.
Hi i went to ur dental office and was told i need extra services that no other dentist i been to mention i should get done i explain to them i just want a cleaning and check up since the dentist screw up my filling months before and could not get appt til may to fix his mistake when i went to that appt was told i had to pay 1500 dollars on extra services or i would not be able to see the dentist i called and spoke with a manager who said no u dont need these service done so i made another appt and was told once again that i had to spend 1500 on what they called a deep cleaning. they also said if i cant afford i should save up and make another appt when i can this place is a fraud dont go here
Started going here about six months ago. Just received a letter informing me that there was a breech and that patient information was stolen. This includes names, addresses, billing information and healthcare information. Letter say the hacks happened in September, they knew about it in October and waited until December seventh to inform its customers. Would not recommend as the company seems to care little about your private information.
I have been getting my dental treatments and dental services here for many years and my experiences have been great. Many of the staff have been here for a very long time.
They give people fake diagnosis to put them on this eternal plan to continue to make money. They like to sell people their products and over charge for their services. I would not recommend going to this place. They pinched my gums until they bled and told me my gums were infected and put me on a plan to charge me over $6,000. I went to my wifeβs dentist they said my gums were fine.
Always have had a good experience here.
This dental office has unfair billing practices and charges you even when insurance is supposed to pay. Be thorough in examing what is covered by insurance and how Primier Dental will handle your costs. I will not be returming to this practice.
Amazing staff and service!
Very kind staff and quick service!
I have been going to this dental office for a few years and have had a wonderful experience each time Iβve gone. The staff is very friendly and welcoming from the minute you walk in. Jackie has always been very pleasant and professional. The check in and check out process is smooth and costs are always given prior to any work being done. The office was recently updated and looks amazing! I usually have Michelle as my Hygienist and she is always so pleasant and gentle when cleaning my teeth. Both Dr. Guidice and Dr. Olson have been very professional. I highly recommend this dental office.
I recently started with Premier Dental 1/12/20. Starting with the Staff, they are all very friendly and I did feel right at home, which was important for me as I DO NOT like going to the dentist. Everyone was very easy going; to name a few names Dr. Matthew Olson does great work, talks you through the process, in my case fillings; the process was quick and easy, 5 Stars for Dr. Olson; the hygienist Karolyna, is wonderful; just like Dr. Olson, walked me through the process, friendly + polite, working in my favor of not liking to go to the dentist, top marks. Then Jackie at the desk, simply wonderful person, very personable, explained fees/cost up front, no surprises. Wonderful staff, I missed some names in this review, but everyone is great. Thanks! to everyone at Premier.
I have nothing but positive things to say. They are polite, quick to see you, thorough, caring, and up front about costs.I have had the hygienist suggest something and quickly follow up with how much it will cost so theres no surprises.The doctor is fairly reachable and answers questions.This is my 3rd doctors office and I plan to stick with them.
Excellent service! Dr. Glazman and her assistant Nadia make you feel comfortable and recent crown work was great. Front end staff is friendly and helpful. Their Covid protocols make you feel safe. I highly recommend Dr Glazman and Premier Dental of CT in West Hartford
10/10 this is a great place. No other places are as good.
Dr. Matthew Olson, new to Premier Dental, took a look at my teeth after a routine cleaning and diagnosed that I needed a wisdom tooth filling replaced and that the tooth next to it was cracked, probably needing a cap or perhaps a root canal. He said it might just need to be filled, but this was unlikely. He shared why it would be important to address these issues, with an eye forward to preserving my teeth. Before I left the office, the staff gave me a written estimate for about $800 out of pocket to do the work.I returned the next week, and Dr. Olson was surprised that he had been wrong (he said he gets the diagnosis right 90% of the time!), and the cracked tooth wasnt bad enough to require anything but a filling. My cost out of pocket was $100, rather than $800!!! I was thrilled!I want to take this opportunity to commend Dr. Matthew (he told me to call him that!) for his honesty. He could have done the prescribed work (costing me $800), and I would have not known any better. Dr. Matthew is obviously a man of integrity. He takes the time to explain clearly what he is recommending and why, and what he is doing as he takes care of your teeth. He is sensitive to your concerns. Before I left the office this time, I asked that they put him down as my dentist of choice. I consider him very trustworthy, and would recommend him for anyone in the market for a new dentist.We have been going to this office as a family for 15 years, and have always found the staff to do outstanding work in a friendly, warm, personable way. Shout out to Lena, from Ann, your Lithuanian friend! :)
Went to this office for over a year. The service was good at first but their practices became more dishonest as time went on. Would not trust their business ever again and would advise you avoid.
Great service and very safe environment during this pandemic π·
I appreciate this office being available to me on short notice. It is as a fast and truly painless experience. It is relaxing and kind and easy to get appointments that are convenient for all members of my family. I am glad they take my insurance.
Hi, my name is Phyllis Battisti. I have been a patient at Premier Dental for about 15 years when it was Dr. Gish and Associates. I have always been seen by Dr. Glazman and her assistant Nadia. I love having Dr. Glazman as my dentist as she always explains everything to me and is very caring when it comes to me. Why? Because I dont require Novocain when I have fillings ever since I was a little and she respects my decision. She is very compliant of my needs. In fact, I will say to all of you who read this, she is the BEST dentist I have ever had and along with her assistant Nadia who is just as compassionate and caring. Nadia always makes sure I am covered when it comes to suction unlike the old days and she is very gentle. Here is my open and honest review of Premier Dental. Ps. I want to personally thank Kareliz and Danielle who had patience with me and helped me get through the review process. Respectfully and truthfully submitted -Phyllis Marie Battisti
The Staff at West Hartford have always been exceptional. One of the administrators, Jackie, was nice enough to explain my bill prior to my appointment, while giving me different options for payment that I wasnt aware of. She is absolutely amazing!! :-)
After being treated poorly before an appointment a few weeks ago, the office manager called me and he was very kind, understanding and accommodating. I am thankful for his prompt response to my concerns and look forward to meeting him at my rescheduled appointment.
Great team! Nice and friendly!
I have had some fear about dentists but Michelle is awesome and does a great job with my cleanings and the dentists in this practice are very considerate and kind when doing my check ups. The practice has good equipment and is current with new technology which is appreciated! My wife loves the practice also!
Dr. Matt Olson does excellent work and achieves as close to a painless procedure as is possible. His assistant Magda is pleasant and focuses on her work. Kareliz at reception is welcoming and efficient.
Great experience as always. They are very professional, always on time and the hygienist and dentists are very knowledgeable. The girls at the front desk are also very sweet. They really do a great job. My whole family goes there, and the kids are told how to manage their oral health. I find this goes a long way with my kids, they are happy to floss because the dentist told them its important!
Very helpful and professional
The office is bright and clean and the staff was very friendly. I had to find a new dentist within a few hours and this office got me in right away. I will definitely be making this my regular dentist from now on.
Highly recommend Dr. Glazman. I hate getting dental work but she made it very easy. She told me step by step what she is doing and made me feel comfortable. Her and Nadia make a great team, they are both very sweet. I also had Michelle as my hygienist for my initial check up and she was great. Great place with great staff!
My issues were resolved immediately. Truly appreciate their costumer service if you have issues with anything. Iβve never had a dental office call me up after an appointment to ask about my experience until today.
Everyone at the front desk is very nice and personable. However; Michelle is an absolute super-star. She is the most detailed and thorough dental hygienist that I have had in over 10 years. She has a great demeanor and her energy is calming and reassuring. I am extremely pleased with her cleaning and recommendations. She definitely loves her job and is committed to doing a fabulous job A+++.
One of the most money hungry dental office I ever been to. They are always trying to do dental work that was not needed just to charge more. They are also coming after me because of an appointment that we canceled ahead of time. So I took my business elsewhere. And Iβm also letting everyone I know how greedy this office is.
Everything was great. Absolutely thrilled with my Hygienist. Far superior to where I went before.
Family and I have been seeing this group for over 7 years.Nothing but good experiences. I would consider most of the staff is knowledgeable, friendly and professional.The most I have waited for an appointment is 10 minutes and that was once out of over a dozen visits.Questions are always answered and concerns are always addressed.Hygienists and front desk staff do all the work and doctors check the hygienists work briefly.Never had an issue.Make your appointment, otherwise youll get a bill for a no call, no show - you can cancel appointments with advance notice, but all situations are handled by the staff appropriately.I recommend this office and although I now live even further away from them, I will still go here.
My hygienist, Michelle, is FANTASTIC! This dental office is absolutely wonderful, and I highly recommend them! The front desk staff is warm, welcoming, and knowledgeable. They put everyone at ease, no matter what age. It may sound weird, but I LOVE going to the dentist!
Celine is the best. Very thorough, proactive, and informative. The atmosphere is very friendly and they make you feel very comfortable. From the time you check in, till the time you make your next appointment.I highly recommend them as a team to take care of all your dental needs......
Ever since my family moved to West Hartford,CT. I have been going to this dental office ( for 10+ years.) They have the same staff as when I started so obviously they have become family. The front office personnel are outstanding professional employees with a caring attitude And easy to have a simple conversation with. Celine knows what she is doing professionally. She has cleaned my teeth, taken x rays, and much more encouraging me to keep my teeth in their best shape that they ever been . I love my smile and I enjoy going to their office and seeing their smiles.
I have been using this office for over 10 years now, my entire family as well. The staff is always pleasant and professional and the facilities are superbly maintained. The Dental hygienist and Doctors are top notch and seem to give every patient custom care. And absolutely excellent family dental care company.
Exceptional staff feels like family everytime i visit. Been a patient there for 5 years and everytime the procedures have been seem less. Thank you to the staff and the dentist for a professional job.
I absolutely LOVE this office! Michelle is my dental hygentist and she is incredible! Michelle helped me to feel comfortable, and explained everything to me in thorough detail. I would highly recommend visiting Dr. Gish and Associates!
The staff are helpful and kind. They are willing to answer all questions if able. They offer insightful information about your visit and how to stay up on your dental hygiene. I always feel welcomed by the staff!-Alisha C.
Ive been going here for about 5 years. Always have excellent service. Went in today for my biannual cleaning and had a great session with Michele. Would be happy to recommend this place to anyone.
Dr Ronnie and his office staff goes above and beyond!!!! The best Dental Practice Iβve ever experience. Looking for the best, here it is!!!!
Love my dental hygienist Josie. She does an excellent job taking care of my teeth. Dr Glasgow and her team are so great. Make me so comfortable and relax. They do and excellent job.
Quite pleased with the clinical care but have a billing issue almost every visit. Been with the practice a number of years. Despite verifying both primary and secondary insurance for a basic cleaning, I still get a bill due to failure of the practice to properly submit the claim. Thought this was cleared up in April when I did a conference call with the practice and insurer. Told by practice that the claim would be resubmitted. It wasnβt. Got another invoice for the same thing today! Will be calling the practice again tomorrow to try to straighten this out.
Beware. This place is a scam! I was a customer for about 5 years until recently when they kept billing me for a missed visit for a cleaning. I refused service when they called to verify my appointment because of scheduling conflict (these appointments are made 6 months in advance). I told the person that I would call them when I got back in town the following week to reschedule. Ever since is I keep getting a $45 bill for a missed appointment. I have spoken to multiple people that say they will take care of it. Never happened still getting billed.I had remained a customer of their still even though they could not get this billing issue resolved. Well, when i went in for my last cleaning while the hygienist is putting the X-rays in my mouth she advises me that they have to do an additional cleaning before they can clean my teeth. That would have been fine, but the women didnβt even look in my mouth at that point. WHAT? If your gonna try and rip me off with a service I donβt even need and charge me more money then at least look inside my mouth before you do so.So please in my opinion this place is horrible and operate strictly with the intentions of taking your money for services you do not need.I think the news needs to know about this.Please seek alternate care!
Excellent dentists (I see Dr. Glazman) and staff. Always friendly and helpful. On time and organized. I started using this practice when I was working in Hartford. I havent worked there for 10 years but still use the practice, driving an hour from home, because Im so confident in the quality of the care.
Awesome staff, wonderful doctors and a high level of professionalism is the reason Im still a client for over 20yrs. Thank you Dr Guidice for your patience and kindness. From the moment you enter the office, the welcoming staff just brightens your day. Kudos guys; GREAT WORK!!!Michelle MEast Hartford CT
My experience at this office is always flawless, I have been to several dentist and none can compare to this one. Jackie and the front desk are always professional and on point. My hygienist Lena does a great job and finally Dr. Guidice is great, best dentist Ive ever had. I would recommend this dentist/office to any and everyone I thank you guys for a seamless experience!!
All the staff there are very friendly. I went in for a routine teeth cleaning & was done in a timely manner,Megan answered my questions & Jackie the receptionist took care of my appointment setup. Overall it was a pleasant experience & most importantly very clean office, would recommend anyone to this dental office.
Dr. Guidice has been exceptionally helpful and kind to my 96 year old Mother. She has been quite embarrassed to be without her teeth since they were lost during a recent hospital stay, but Dr. Guidice is so easy going and cheerful that he has her laughing and looking forward to each visit. Perhaps he took pity on her during her first visit when she said: βI just have this craving to eat barbecued ribs!β He has transformed a potentially upsetting situation into a positive one!
Front staff are very friendly and helpful. I normally go for the standard cleaning and each one has been quick and i was able to get back to work without being gone forever. Never waited longer than 5 minutes to be seen.
Very professional, friendly staff, modern equipment and cleaning methods. Also the office was recently updated in soothing neutrals.
Iβve been going to this office since I was a kid and the staff has always been great to me and my family. Dr Guidice has been my dentist since I started going there 8 years ago and I completely trust him and his staff to take care of any problems I may have. Iβve never really enjoyed going to the dentist but Dr. Guidice makes it a pleasant experience. Highly recommend.
Dr. Glazman and assistant Nadia are wonderful. They are great at explaining their work and are very gentle and thorough. Their attention to detail and friendliness is great appreciated!
I absolutely love going to this Dental office, the Hygienist are fantastic and genre when needed. I definitely do not want to leave out the Dentist they are great as well! My entire family goes to this officem
My 8:00 cleaning appointment started at 8:45 (full disclaimer: I walked in at 8:05) The dentist was called at the end for a check and she spent less time that it took me to write this review. Meaghan, whom I love!, has been my hygienist for a long time but I was surprised to know that she wasnt going to be seeing me this morning. Have I known this ahead of time, I would have rescheduled my appointment.
Great place to visit, staff are friendly and personable. This office is relaxing and has great service. Highly recommend!!
Always a great experience. Excellent care and awesome staff. Highly recommended!
This has been my dentist for several years and they have always treated both me and my teeth fairly well. Recently I developed a latex allergy and when I let them know they got out a box of non latex gloves and put a sticker on my chart so other doctors would know. They also always give me a great report on my teeth.
First time visit to this office was great. The staff are really friendly specifically Jackie (looking forward to those almonds).
I have been coming to the office for a few years now and I love the friendly environment. It really makes me feel at ease during my visit. I have been seen by a couple of the hygienist and they were all nice. When I needed dental work, Dr. Guidice has always been super gentle with me and made me feel relaxed.
I am always extremely comfortable and satisfied after my cleanings and appointments with Dr. Guidice! The staff is so sweet and helpful. Making or changing appointments is never an issue. I cant wait to be back for my next cleaning! :)
Fantastic as always. Warm and welcoming office. So thorough. Love the entire staff. Highly recommend this office.
Jelena is a very professional and friendly dental hygienist. She is caring to patients and she makes me feel very comfortable and at ease during cleaning. I love having her as my hygienist & always request her.
I would recommend this place and I have been going this place from past 8 years and I like it.
Jelena is very good! I come to her every time... She cleans my teeth great and I always walk out of the office happy! Great place to come to!
The Ladies at the office are pleasant helpful and very knowledgeable. My cleaning was done in timely manner. I would recommend them.
Everyone is so warm and inviting! They treat you like family, I love my dental office choice.
Fast and efficient. I get my cleanings during my lunch break. A+ Service.
All of the staff are very nice. Great office. Very professional and thorough. My hygienist Meagan is the best.
Quick stop during my lunch for appointment. Always leave feeling like I have some bright white teeth to show off!
Love this place! They are always on time and make me feel welcome. I never feel rushed like other places. Would recommend this practice to anyone!
Going for dental services is not always fun or enjoyable, but when you are a patient at Gish and Associates it is a pleasure to interact with the highly professional and friendly staff and practitioners.
Dr. Glazman is fantastic! Iβve been seeing her for several years for a variety of dental needs. She has beautifully (and painlessly) repaired 5 weakened teeth in my mouth with crowns (some needing root canals). She has filled a couple cavities as well. She is professional and kind. She is also very comforting during the procedures, as is her assistant. I trust Dr. Glazman explicitly and despite having several βpainfulβ procedures done, I always look forward to seeing her and the ladies in the office.
Michelle is a very talented and wonderful Hygeniest. She does great work and is personable which makes my dentist visit more comfortable and enjoyable.
Jackie and Josette are great!!! They always have a smile and are accommodating. They make each visit feel like youre not at the dentists office.
I am pleased with the results of my dental care that I received from Dr. Jack L. Gish & Associates, I also told to a co- worker about this office and I recommended him to go for an evaluation for his dental implant that he needs.
All my previous dentist can not compete with Dr.Glazman knowledge and professional skills also Dr.Glazman and Nadia created warm family environment when you can relax and enjoy great team work.I will highly recommend Dr. Glazman to anyone.Thank you for superb job and great experience.Tigran Sarkisyan
I waited half an hour for my appointment and then afterwards they double charged me for it. The will bill you multiple times for one cleaning/ appointment. Donβt go here.
I have a huge phobia of dentists and Dr Guidice was so kind and caring I felt so calm in the dental chair. He explained everything to me and it was a pain free experience I recommend him to everyone!!!
Celine is the absolute best hygienist - keeps my teeth in great shape and always with a smile! Knowledgeable, prompt and always a pleasure to see.
Dr. Guidice its the best. Made me feel relaxed, we developed good rapport right away. Hes a confident and knowledgeable clinician. He did not advise any unecessary work. Ill be going back for my dental care.
Itβs a very clean place with friendly people very good staff .......now I could smile again
Have been coming here for a couple of years now. Wonderful people ..excellent staff!
I actually enjoy going to the dentist here. They are always super nice!
This place is awesome! I have been to different dentists and this one tops them all.
Very professionals. They treat you with respect. I lost my fobia to dentists. Great c u stoner service, staff is awesome.
Ive been visiting gish and associates for a while now and I always see Tiffany because I like her service, shes very interactive and explain . The hygienist Tiffany is the best