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Imperial Auto Repair
2323 S Azusa Ave, West Covina, CA 91792, United States
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Imperial Auto Repair

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Ha
Review β„–1

Great service from Scott & Hugo, Top notch repair facility, just one of those few places where U drop off your vehicle and dont really have to worry about it, kinda like the good hands people.I dont mind paying these guys, cause the work is quality.Straight up quotes and straight up service.Thank U guysπŸ‘πŸ‘πŸ˜Š

Ni
Review β„–2

Scott is very knowledgeable and helpful. Reliable services. Strongly recommend.

Ro
Review β„–3

Great place to take your car or truck. I have been go here for over 14 years, wont go anywhere else.

La
Review β„–4

Coming to Imperial Auto for years. If they cant fix, they will refer you. Great customer service and professional work. Competitive prices. Super nice people.

St
Review β„–5

These guys didn’t even try to work on my car. It’s a simple timing issue that I couldn’t detect and thought I could bring it to certified technicians to work on it. But because their β€œmachine” wasn’t working suddenly, they couldn’t look into it. All they really had to do was to check the spark/timing issue where you don’t need a machine to look into. I took my car elsewhere and they throughly checked it out and actually tried to really help me instead of being lazy about it. This place was happy to take your car in knowing they might get business, but as soon as they can’t work on it, they’re unfriendly...

Ch
Review β„–6

Today I had an excellent experience at imperial auto repair.They helped me understand what was wrong with my vehicle have me options and a reasonable estimate. Ill be returning to this ship in the future.

Ye
Review β„–7

Always Good service. Ive been bringing my two vehicles here for many years. No RIP-offs here.

Sa
Review β„–8

Scott and his team did an amazing job working with my insurance company and repairing my porsche. I called many other repair shops and none of them were able to fix my car.

Ri
Review β„–9

Always a great experience.

Jo
Review β„–10

I highly recommend this Location. The Ppl Are Awsome And Friendly and Funny. They really Do A Good Job And quick πŸ‘ πŸ™Œ πŸ‘ . Im A Satisfied customer πŸ˜€. Thank you Imperial Auto. ILL BE GOING HERE again forsure For The Next Time I need A Problem fix. !!!

St
Review β„–11

I used to work on my own cars. As I got older I had to find a person that I did good work, for a fair price AND that I can trust with our family of five cars. Scott & Hugo are the people I found and have been using since 2005.

Pe
Review β„–12

I went to return the Penske truck, service was great and the guy who waited on us was very nice.

J
Review β„–13

Brought my Honda here after a sudden onset of strange issues, primarily overnight battery drain from a newer battery. It did take a few visits to narrow down the issue but Scott, Hugo, and team was patient and worked around my schedule, accommodating me while I traveled out of town. Was very fair and inexpensive in pricing and didnt charge me any extra to leave the car in their hands for several days to work through the issue. Will return in the future.

ad
Review β„–14

Highly recommended. Turned out to be a good experience. Great and honest service.

Cr
Review β„–15

Best Mechanic Ever

Ju
Review β„–16

Great Service . I have been a customer for a long time and never had a problem with any of the repairs that they have done to all my vehicles. They have always been honest and up front with there estimate. I always recommend Imperial Auto to all my friends

Mo
Review β„–17

My family and I have always been treated well and fairly here at Imerial Auto. They know their stuff!!!!Ladies, this is the place to go. They never take advantage. They are always upfront and will always go that extra mile to explain the mechanics to you. I felt very well taken care of at this shop.

er
Review β„–18

I have been going to this shop for years with all of my cars. I love that even though I have moved out of state and can no longer take my cars in to them I can call them and they help me out over the phone and solve my car problems. Scott, Hugo and Turi are the best mechanics I know.

j.
Review β„–19

Amazing service, great prices.

De
Review β„–20

Good people know what their doing

vi
Review β„–21

They are about there reputation and not trying to sqeeze money out of you

s
Review β„–22

I called this establishment, inquiring about upgrading the transmission on my car. They told me We dont want to get involved, it may require a lot of modification. I asked if I could bring my vehicle by so they could know for sure, they told me no. I know I dont feel comfortable taking my car to a place that is not confident in their abilities as a transmission shop. Buyer beware!

LA
Review β„–23

Knowledgeable mechanics and fair pricing. You wont get ripped off.

Ed
Review β„–24

Longtime customer. Cost well below dealer prices. Great place, trust worthy service.

Da
Review β„–25

DO NOT GO HERE. TOTAL CON. First they did not give us a choice between OEM and aftermarket parts, in our case the aftermarket is actually better quality made of aluminum and cheaper, vs oem is plastic. Second they charged us $550 for an OEM throttle body for our Mini when the OEM part actually costs $170. So they lied. When we called them on it they insisted it was because they only buy OEM and its just better but that is another lie. OEM COSTS HALF WHAT THEY CHARGED US. So basically expect to be lied to and conned.***This is only what we can prove for a fact. Were we overcharged elsewhere too??? No way to know.***

JE
Review β„–26

Top notch service...long time customer...no longer in the area but am willing to drive 35 miles for peace of mind....no pressure upsells here...do whats necessary and get you rolling again.

El
Review β„–27

Honest, knowledgeable, long time customers keep coming back, do the work RIGHT!

Ma
Review β„–28

Quick service, but a little pricy for my needs.

Jo
Review β„–29

Honest and reasonable prices

Ro
Review β„–30

Very good service

Ph
Review β„–31

It is a very conscientious repair shop. After more than 10 years of service, Hung-sang has received a friendly and satisfying repair and answers questions about the car in detail. I think its good to try other people

Wa
Review β„–32

Excellent place

Information
12 Photos
32 Comments
4.7 Rating
  • Address:2323 S Azusa Ave, West Covina, CA 91792, United States
  • Site:http://impautoandtransmission.com/
  • Phone:+1 626-912-1434
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Smog inspection station
  • Transmission shop
  • Truck accessories store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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