Everything was exceptional from start to finish! We were in need of a new water softener and Doug McNeil was very thorough and honest with his evaluation of our situation and recommendations for a new system. We had a Culligan softener for 28 years, so felt pretty confident in selecting Culligan again. In addition we purchased a water purification system due to high levels of nitrites and other impurities in our well.Jeff did a great job on our installation. He was professional, courteous and timely. He was also very knowledgeable, answered all of our questions and did a great job in reviewing how to use the system.
We have an old well water system that started to fail. Culligan came out quickly, tested the water, repaired the softening salt tank and replaced the iron curtain filter. They also installed a new reverse osmosis filter system that’s great!
We appreciate having our hard, mineral-laden water made soft by Culligan. We are no longer physically able to lug heavy salt bags to our basement safely, so we sure do appreciate having it all done for us for a reasonable price.
I have had Culligan for a number of years no - setting up service was easy when they came out to evaluate my water. Great to be on a schedule where I dont have to remember to go buy salt. The Delivery drivers are quick and polite and best of all I dont have to carry salt down the stairs. They are very professional. I believe I am getting great value for the money - charges are very reasonable.
Customer service across all channels was excellent (phone/email/service visit/sales visit). We felt all of our questions were addressed before moving forward with installing multiple products. The equipment install was efficient and we had clean, safe drinking water in no time! I would recommend Culligan of West Bend to anyone needing new services or wanting to update their current equipment.
Great people, great products. They take the stress out of worrying that my family has safe, clean water. Thank you!
Our family has used Culligans excellent services at multiple residences, through multiple generations, without ever a complaint. The men delivering salt are on time, neat, helpful, friendly and answer any questions thoroughly. Thank you Culligan!
Great customer service, we have worked with Jan a few times now! Wonderful delivery team, they are so polite and clean. We never have trouble keeping enough water in the house. The reminders are great!
Very responsive to service needs. Easy to contact and schedule. Technicians are knowledgeable, solution oriented and friendly.
We were very pleased with the service we received on our Culligan system. After, the service technician cleaned up well. Thank you for the great service in a world where good service is sometimes forgotten.
Always,great service and reasonable prices.
Always helpful and explain what needs to be done
We love our delivery guy! He always carries the heavy bags of salt downstairs for us. Great service! As a bonus, our golden retriever loves him!
Fantastic service from the initial call all the way to the professional installation of my water system! Give them a call if you are having ANY water issues and they will take care of you.
Their service has always been top notch. They take of my needs when asked without a problem and their service is done in a timely manner. Customer service is polite and prompt.
Great customer service the reps are very friendly!
Great Service for Seniors or disabled
I have nothing but Wonderful things to Say about Culligan of West Bend !!The People are always happy to answer any Questions.I highly recommend this Business and the Wonderful products they provide.RO drinking system and a new Water softener.. Keeping the Water Wonderful in my World !!
Ive always had great experience with culligan of west bend. Weve had water and salt delivery for probably over 20 plus years. So nice not to have to pick up 5 gallons of water or heavy bags of salt. We use 5 gallon jugs on our water cooler in the kitchen and we take water jugs up north to our cabin. We are on a schedule delivery and I receive a call a few days before delivery and can cancel anytime. Just a nice service to have at a home residence.
Great tasting water delivered on a regular schedule. No more little water bottles filling up the trash. A nice, considerate delivery man brought my order and hooked it up for us. Thanks so much.
Professional rep at Culligan-West Bend who explained the issues present and the work being done. Greatly appreciated the respectful manner he dealt with me and the situation.
Any concerns or questions regarding my service has always been handled with respect, compassion and urgency. It all starts with the sweet women that answers the calls. It is certainly a team effort that makes this company successful.
The staff is very friendly, consistent, and hard working. Always pleasant to speak to someone and the service, as well as the product, is consistently great.
Nothing works better in my K cup then this water, delivery people have been wonderful also. Very happy to support local.
My husband and I both have cardiac issues. It was greatly appreciated that the Culligan delivery men were more than willing to carry our salt into the basement even in this COVID crisis. Thanks Culligan for going above and beyond.
I have been impressed with the service I have received from the time of my first call when a problem occurred with our old equipment to the most recent time when the service person reviewed the settings of the iron filter and water softener. So far, the equipment has been working very well, especially our iron filter!!! Everyone I have been in contact with has been very helpful and professional.
We have always had a great experience. They are available for any questions. Salt delivery is so convenient and they are always very professional!
Water is good, service is nice. Kudos to Jan in the office!!! She was very helpful.
Culligan of West Bend provides excellent service and are polite, courteous and responsive. Our service representative even brings dog treats for our two dogs. Lets just say, they seem to like him!
The team at Culligan is exceptionally good at reminding of an upcoming appointment and arriving on time. The delivery is always very easy to accommodate and the services offered are all-inclusive . . . including softener and water filtering. I am very pleased with their services.
I’ve used Culligan for more than 35 years and never been dissatisfied!
Great customer service, good communication.
Knowledgeable and efficient personnel with a perfect solution to my hard water.
Very efficient service. Comes at schedule time. Very clean. Wore mask.
Very nice people, sometimes the wait is a bit long.
We are really happy to have Culligan service our water softener! Its great to have the bags of salt crystals taken down to the basement, and to be on a delivery schedule is so convenient!
Nice place, located behind Piggly Wiggly
Good people, knowledgeable and very competent. Prompt for appointments. Pleasant to work with.
Customer Service is outstanding. Their response time is immediate, including a phone technician that walked me through the steps to temporarily solve our issue on a weekend, with a technician following up first thing Monday morning. We have them check and fill our tank periodically, which they keep track of, so we don’t even notice we have a water softener!We’ve been with Culligan for almost 20 years and have never considered working with anyone else.
Everyone that I have been in contact with are friendly and personable. Cant say I have any complaints
Great customer service. Great product. They deliver spring water to my door like clockwork at a reasonable price.
Online bill pay is inconsistent and had to provide billing information multiple times after setting up service. Scheduling is inconsistent. Didnt provide a calendar with schedule until I called three times to find out why we hadnt received a delivery. Their holiday bump changes your delivery day but they dont give extra bottles on the delivery before a holiday to make up for the days youll go without water.
The people we have dealt with at Culligan have been very professional and friendly. We have needed a variety of different service calls due to the age of our equipment, and all of them have gone very well. I also appreciate that their billing process is very simple and easy to set up . We are very happy with the services Culligan provides!
Always very friendly and helpful! We love our water!
Had a great experience with Culligan, would highly recommend them for all things water related! We have a monthly maintenance plan set up with our RO system and they are very prompt in responding if we need anything. Our new water softener is working great :)
They do a supper job.
I love Culligan’s service.. good people helpful and polite. The equipment does excellent work.
We use the rental service for our water softener and iron filter. Any time we have had an issue (only twice in 3 years), a service technician has been quick to fix it, and they are always professional and courteous over the phone and in person. Would highly recommend!
Tech service was very good and professional. Installation of new iron filter was quick and efficient.Kelly, our tech sales person, was very professional and knew what she was talking about as well as being nice to talk to.
Culligan of West Bend was prompt, offered various options including financing and they worked with on the installation time and date. I highly recommend them. Kelly was wonderful to work with.
We have chosen to have Culligan as our water softener service provider. They have been very accommodating, service man checked our unit and offered us the salt delivery service. Their delivery service has been excellent. We would recommend it to anyone. Keep up the good service.
Always great service 100 percent of the time. HAY CULLIGAN MAN! Two Thums up!
My faucet stopped working. I called and got a real person on the phone, and she is sending a tech to my house today because i’m having people over for Christmas. Amazing customer service!!
Chris was able to tackle a nasty rust stain from a fractured discharge pipe that left a large unsightly residue on our basement floor. He found a way to completely remove the problem, at his expense, and had a crew complete the cleanup in one day. Outstanding support Chris & Culligan!
The technical support is personal and friendly and they are very helpful showing what needs to be done and what they are doing.
Professional and informed staff. No problems with scheduling or installation. Ongoing delivery and maintenance an added plus. The price is right!
Im very happy with their service since 2011. Very professional staff and excellent service! Most importantly, water tastes great!
Technician called to let me know he was on the way, arrived on time, changed reverse osmosis filters and sanitized the system...smooth process...would highly recommend.
Service has been excellent and very responsive. My recent experience with Katie LeCloux was great! She was knowledgeable, friendly, informative, and very helpful! My only issue is wanting more flexibility with salt delivery days.
Since we can no longer lift the salt it has been wonderful to have Culligan deliver the salt and put in the water softener. They are always on time and very pleasant.
Always friendly and good service.
I am highly satisfied with service and the friendly service people while still maintaining to be professional.
Delivery person was courteous and efficient.
We love our water filtration system. Now I drink.more water. Our ice cubes are clear. The water softener has made my skin nice and soft. We use less laundry soap.
Very quick and efficient very satisfied!
Delivery guys are fast and friendly. Its great to never have hard water!
We have used Culligan since we moved to Mequon in 1995. They even came to us with a solution so we didn’t have to use bottled water anymore. We now use their filtration system along with the softening system. We don’t take great water for granted. Culligan takes it seriously. Thank you!
Excellent service. The tech was extremely knowledgeable. Explained everything he was doing.
Culligans has been awesome with delivery and changes when needed. Im happy I signed up with them.
I love Culligan. Their spring water is the best and I even take it to work because other bottled water tastes bad to me now!Several years ago I added delivery of their drinking water to my order for my dog. She was having urinary tract problems and I thought maybe it was my tap water which after testing found it to have a high TDS (Total Dissolved Solids or mineral content) level of 284ppm (parts per million). I found that Culligans drinking water was only 38ppm. Since shes been drinking it her problems disappeared. Now all my pets drink it!Ive been a customer for over 20 years and cant imagine ever leaving!
I have been in business with Culligan for a long time Im happy with the service
Employees are always very nice. Great water!
Scheduled an appointment, the repairman came on time and did the required work in a timely manner. Very happy with the service, thank you.
Culligan is great at testing my equipment and delivering my salt. It is much easier than doing it myself. It is one less thing to have to worry about.
Very professional and helpful with all questions about my water conditioner
Great Service, On time and informative
Culligan of WB replaced our existing water softener quickly and seamlessly. Sorry, I waited so long to call them!
The reassurance and peace of mind that my family has safe drinking water.
Great products and very polite staff.
Love that you take care of the scheduling of salt delivery,Reminder of delivery and theActual installation in our softenerThanks for another set of eyes on this taskThanks
Great service, polite, knowledgable technicians, reasonable pricing.
Great service I have a cook & cold cooler and its fabulous!!!!
The tech was very helpful and clearly outlined my options with my system issues.
Our water is wonderful! Love the RO system.
I find working with Culligan, that they are very accomodating and easy to talk to.
Delivery is easy and we all love the delicious water!
Friendliness of staff, knowledge of service tech
Culligan was very responsive and their personnel were very service oriented. Most importantly, they addressed and solved our water problem.Tom S.
Great service & now I have great tasting water!
The convenience of having bottled water delivered right to our home at an affordable price is what makes this product amazing.
The Culligan staff are great people to work with! Highly recommend!
I like having my salt delivered on a regular basis and being able to pay online.
Great service, great value. I recommend Culligan
Very friendly and professional service.
Very knowledgable and friendly technician. Great price for the work done.
Great people to deal with. Always courteous and helpful.
The salt was delivered in a timely fashion. The man who delivered it was courteous and friendly.
Professional, knowledgeable, and pleasant service people. Excellent products; solid reputation.
Salt delivery men are willing to leave extra bags if necessary.
Fast quality service at a good price.