Key Methods staff are friendly and know what they are doing! My employer uses them and we are glad for it. Trent recently helped me and I appreciated his timely and attentive performance. He was able to solve my issue quickly! Anyone would benefit from their IT services. Thank you!
I needed help getting my computer running more efficiently and installing new security software. The technician who helped me was knowledgeable and quickly assisted me.
Top notch customer service. Had my issue resolved in minutes.
Fantastic response! Assisted me right away, resolved my issue so quickly. Great IT service.
Ben helped me remotely with my monitor problem, which must have been tricky since he couldnt actually see my blurry and unaligned screen. That just proves they know what they are doing. He was also very friendly and fast. I highly recommend them!
Chris has been great while we have been upgrading our Pano machine. He has worked with the company that put the machine and made sure his part of the install ran smooth. He was available to us if we had questions. GOOD JOB Chris!!
Key methods is professional and responsive. They have consistently fixed my problems quickly and professionally.
Jim Bradley of Key Methods was very diligent in seeing my ticket through to completion. I appreciate that he did not give up despite the first couple attempted solutions not working. I never felt like I had been abandoned, as I have sometimes felt with past IT support companies. I knew Jim was working to find the root cause of the problem and that he would stay on the job until he solved it - and he did!
I had an old laptop that needed all data transferred to a new laptop, the process was smooth and they were quick to respond. I am a returning customer and their knowledge is beneficial to someone who isn’t so “techy”.
Key Methods is always very helpful - and I get a response very quickly most of the time, which is greatly appreciated!
I had to move things around in my office, and I thought I was able to match cords with monitors, well...I was not successful BUT I called Key Methods and they set me up. It was quick! They are knowledgeable and friendly. Would definitely recommend them to everyone!!
This company has the most professional and friendly support staff. They always fix my problems fast and efficiently!
I only engage with Key Methods employees when my computer acts up, and I typically receive quick and friendly service. My recent encounter was no exception. I spoke with Kimberly on the phone and took my laptop to her after online troubleshooting did not identify the problem causing several keys to not work. Kimberly called me before her estimate of 90 minutes to trouble shoot. Kimberly and Caleb outlined my options, and I decided to get a new laptop -- an easy decision. They provided me with a temporary keyboard, and I was back in business! Again, I received quick and courteous service. Both Kimberly and Caleb made me feel that my issue was very important to resolve.
I always receive excellent & friendly service through Key Methods. They are so helpful when I am having computer & or scanner issues. Thank you for all you do!
Jake was amazing! He had my issue fixed in about 2 minutes, and the call back time was really good as well. Every time I call you, you do an excellent job. Thank you!
We recently switched to Key Methods for our IT support and they are very responsive. They are friendly and helpful and take care of issues quickly so I can get back to work.
Key Methods (Jim) was friendly, quick to fix my issue and great to work with. KUDOS!!
You all just really know where to go to fix the issue. No fumbling around just straight to work and super fast. I am so happy with your service, Thank you. You all are awesome.
All Key Method reps are quick, thorough, knowledgeable and very friendly.
Key Methods is consistently on top of every support request. They are always super pleasant and helpful, quickly resolving issues. The best IT company I have worked with and the best thing is that they are local.
On 03/25/2020 I had repeatedly locked myself out of my computer, Keymethods did an outstanding job at not only unlocking my computer but had me logged on before we hung up the phone, no further calls needed. Great Job Jake, keep up the great work.
Great service and very responsive professional staff. Thank you Key Methods!
Jake was a great help. He fixed my computer issues promptly. Thanks!
Since Key Methods began providing technology services to the business I work at I have had really great service from them. I usually talk with Steve and hes pretty quick and efficient plus he really knows how to trouble shoot and how to fix problems. We also had a computer change over for all of our offices and that went pretty smoothly.I would recommend Key Methods to any business whos thinking about getting third party computer support. They can really take the load off the business owner and provide that technological support that youre looking for with first class service.
I called in for assistance and spoke to an employee who was just working on the call overflow, but he went above and beyond and we got the situation completed in record time. Great company and Excellent customer service!! Thank you
Key Methods has a top notch staff of experienced and dedicated IT professionals. I call them often and they are always ready and able to fix my computer issues. Every member of the team goes the extra mile and I could not perform my job without them - Highly recommend!
We are always blown away at the customer service we receive! Some of us are less knowledgeable with computers and the inner workings and when we call Key Methods we are always treated nicely and promptly. Even when we are asking simple questions, they are always happy to help and NEVER make us feel bad for asking. We appreciate Key Methods and all of the staff there!
Key Methods was able to solve my problem within 5 minutes. Very helpful and professional. I now have remote access email and it works great! Thank you Key Methods staff!
We just switched over to KeyMethods and my first experience with them was wonderful. Responsive, knowledgable and professional. Hoping for many more to come!
Great service! Very reliable
I love that they are able to remote in and fix my issue even when Im having a hard time describing exactly what the issue is. I also appreciate they are able to fix most things with very little input from my end, I am hugely challenged when it comes to technology. Everyone is so quick and friendly.
Every time I call they understand exactly what my issue is and they remedy it quickly.... they also let me know how they do it so if I need to do it again in the future I can or I can just reach out to them again. They always do a great job for me and the company I work for.
We utilize Key Methods for our legal firm and they are always very courteous and helpful.
Chris, Thank you for taking great care of Elements computer issues right away, with a smile & laugh during these uncertain times.
I just started a new job and needed to set up my work printer at home. The printer needed to be linked remotely with my laptop and home WiFi. It would have taken me years to figure this out.... Thanks to Eduardo, Steve and Tom I was able to work through it all and get the system connected rather painlessly. Easy people to work with and very professional and knowledgeable. Im sure Ill be working with them again in the future.
We have used Key Methods for several years now, both with our network and our VoIP phone system . I work remotely, in Western Washington. They have always been so easy to work with, even this far away! They are very professional, courteous and I always enjoy interacting with them. I highly recommend them!
I have worked with KeyMethods for over two years, including a hardware update. The staff is friendly and knowledgeable, and issues are resolved quickly. I would recommend this service to any small business owner.
Steve and Eduardo were wonderful with helping me out on my work computer. Steve helped with my first issue and after a few hours I ran into a separate issue and Eduardo took a couple hours to help dominate that issues. Both Men were so nice, calm and patient .
I had an unfortunate email hack, which slowed my morning down a bit. Thankfully, Jim was there to help me out.
Key Methods is a company that stays ahead of the curve. Theyve already put the latest technology to use by the time you hear about it and ask them for more information. They give great advice on what will work best for your situation, including what might sound great but doesnt provide the results youre looking for. Their marketing and sales team are honest, knowledgeable and excited about what they do. The next time youre looking for any IT solution, give them a call. You wont regret it!
I always enjoy working with Key Methods. You are consistently professional, kind and patient in figuring out the problem and fixing it. Thank you for your continuing super service!
We completely rely on Key Methods to handle all of our computers/network support and guide us with our long-term technology decisions.They do an excellent job responding to our needs in a very timely, professional manner.Icant imagine being able to keep up with the ever changing technology world without their expertise and support.
This team is great!! Steve and Caleb are wonderful to work with!
They are the IT team for the company I work for, Baker Insurance Group. They are quick, responsive, and always follow-up with any issues that arise!
I had an issue late one night and didnt expect it to be resolved until the morning. However, it was resolved within the hour!
Great service, every time I need help!
Key Methods has managed Alpine Aires IT needs for the past three years. They are proactive in keeping our system operating at peak performance as well as quickly resolving any immediate technology problems. Their online ticket tracking system allows our company to be constantly aprised of progress toward problem resolution. Alpine Aire highly recommends Key Methods for technology management and all other services they provide. Great company to partner with!
We worked with the team at Key Methods recently and had an incredible experience! Not only was the company and team professional, they were pleasant and an enjoyment to work with!