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J Js Complete Auto Repair
421 1/2 N Mission St, Wenatchee, WA 98801, United States
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J Js Complete Auto Repair

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Je
Review №1

Rip offs. Wanted to charge me $700. for a fuel pump I got for $80. Said needed new motor etc.to fix my power window. Guy I know fixed it with $7.in parts from Amazon. Wouldnt suggest the place

JR
Review №2

They do really good work I have purchased a truck from there lot. And not one problem till now. Good people.

We
Review №3

We had a great experience with this shop!Our 2005 Ford Ranger truck needed a new engine. We had got a few estimates around town and they beat all of them. The first engine he ordered had bad compression. He pulled it out and ordered a new one. No extra charges for his extensive work. It runs perfectly and we’ve not had any issues.We’ve been so impressed we’re taking another vehicle in to fix the air conditioner tomorrow.Thank you JJs!

Ch
Review №4

Went in for the first time last week to ask about a service, which ended up being a dealer-only sort of thing. Person I spoke to was very friendly, however, and was genuinely interested in helping me find what I needed. I cant speak for their actual mechanical service yet, but if you need somewhere that can take care of your BMW or Audi, give them a shot.

al
Review №5

Javier was professional and kind!They took great care of my Honda Element.I highly reccomend JJS if you need any auto work done on your vehicle.

Ge
Review №6

Ive been taking my cars to JJs for years. Always helpful, honest, and fair. Ive appreciated his service!

Jo
Review №7

This was recommended by another person. They did a great job and for a good price. I would use their services again.

Cp
Review №8

Professional and quick service. Answered all my questions. Would highly recommend!

El
Review №9

I highly recommend for any car repair. They are 110% honest with you and will not clean out your bank account on labor costs. My business will always go to them!!!

Ja
Review №10

Good service at good prices! Had a rotational vibration/sound and they diagnosed it as Lower ball joint and wheel bearing. Replaced both for a fair price and quickly. Its been fine for the last 600 miles so far (knock on wood). Will use them again in the future!

He
Review №11

Amazingly honest and decent. The final price for repairs was hundreds less than the original estimate, even though the original estimate was $100 less than another shop quoted. They also took the time to thoroughly explain what was needed, as well as what was not. I highly recommend this auto repair shop!

An
Review №12

These guys finished ahead of schedule and after the diagnosis, I was leaving town before they could get the necessary part in but they gave me the diagnostics test for free anyway!

Ja
Review №13

I had an issue with my Jeep that needed to be fixed ASAP before a cross-country move. I called Jose at JJs, and not only did he fix my issue within the day- he did it within a few hours! Prices are very reasonable, and their customer service cant be beat! Very highly recommended.

Ch
Review №14

Excellent service. They were very friendly and quick. Their quote was significantly less than everyone elses and they charged exactly what they quoted. I will definitely be going back there and recommending them to others.

Be
Review №15

Hands-down the best experience I’ve ever had with a mechanic. Luis is smart and very good at what he does, and he cares. Six stars.

Na
Review №16

Javier (the owner of JJs) was the most helpful mechanic I have ever encountered. I got estimates from 3 different places and his was the best price and he only told me what I truly needed. He even educated me and showed me where and how the parts worked so that I understood what he was doing and felt more confident in the work being done. He is a very kind, honest and knowledgeable man who got everything done in a timely manner. In fact I needed the work done in a very short notice and he stayed open late just so he could squeeze me into his busy schedule! My car runs very smoothly now! I highly recommend him to anyone needing repairs, a tune up or even just an oil change. I will definitely be going back to him for anything I ever need in the future.

Rh
Review №17

Took my Ford Explorer in after trying a different place and them turning me away for a different date. These guys offered to look at it on the phone, and once I got there my poor truck called it caput. Pushed it into the shop and they fixed it up perfectly for fairly cheap. Amazing service, friendly people, and great mechanics. Definitely a recommend.

Ju
Review №18

I took my vehicle to JJs last year for the first time. I was very pleased with his friendly and professional attitude. He is very knowledgeable and honest. I dont have to worry about ifs or have to listen to any excuses for not getting the job done in a timely matter. Very dependable.Thank You Javier.

Jo
Review №19

Excellent service, not to mention really reasonable priced. I personally would never take my vehicles any where else for repair work. My favorite part is they dont try and sell to you unnecessary services.

My
Review №20

Ive been going to JJs for the last 6 months or more. Hes got about the best price for an oil change anywhere; plus hell do all the normal servicing and top offs. Super nice guy, laid back. He does a good business, naturally hes usually busy in the evenings so best to make an appointment with him a day or two ahead.

Ch
Review №21

I received excellent customer service here and fair, reasonable prices. I was stranded and 5 hours from home. Javier went above and beyond all expectations to fix my vehicle and get me back on the road.

pa
Review №22

The mechanics at JJs keep my 2004 Mazda Van up and running. They fix what is needed, and at a reasonable price. They take care of our families trucks and cars. We have a 69 El Camino which JJs always tunes just right. These guys are always helpful and easy to talk to.

Sk
Review №23

He stayed late to repair my car on a late Saturday afternoon, when all the other shops I called said they were closing early. I was visiting from out of town and really needed the repair same day. He diagnosed and repaired the problem and Im mobile again. Great service, thanks!

E
Review №24

I had the unfortunate circumstance of some low-life human being pour honey/syrup into my gas tank. When I took it into the shop I had no idea that was the cause of it not being able to start. Jose immediately called to let me know what the issue was and since I worked nearby I walked to the shop so he could show me the damage. He assured me it would be fixable and that it could be ready by the end of the day. I was able to pick up my car right after work fully fixed. I appreciated the service and work they did, especially knowing they had to drain all the gas and clean inside the gas tank which I imagine was a painful task to do. I highly recommend going to these guys. Great service and reliability.

dr
Review №25

Excellent!! Called them and was able to get in the next morning. They fixed what was wrong for a very reasonable price, didnt try to up-sell or tell me something needed to be fixed that didnt. Highly recommended!!!!

Je
Review №26

Great friendly service. Very thorough clean job on replacing my pinion shaft oil seal. These are good people to do business with.Jeff from Wenatchee

Ka
Review №27

They are always so helpful and are great at explaining things to someone who doesnt know much about cars. Always leave happy and I never feel ripped off like I do with other shops.

Be
Review №28

Im really happy that I found this place! I had some big car troubles and JJs helped fix my car troubles for an affordable price. Very satisfied and will be my future mechanics

Lo
Review №29

Thank you for getting the mouse out of the heater

B
Review №30

Terribly incompetent & dishonest . A real waste of time. I gave them an excellent review 5 years ago, not now. Go anywhere else !!!

Ju
Review №31

JJs is the only place I take my vehicles period! He is knowledgeable and gets the job done right the first time and every time. His prices cant be beat and your complete satisfaction is his #1 priority. I always recommend his repair shop to all my friends and family. Need a repair or an oil change? JJs is the Complete deal!

Ra
Review №32

Nice, great job done to my car.

Br
Review №33

Liar and thief. I pulled into town with a problem CR-V. JJs very nicely got me in on a Friday morning and supposedly took care of the problem over the weekend. However, when I picked up the car and headed to Seattle on Sunday, the same warning light came on just 40 minutes into the trip. I limped back to Seattle and got the car into a shop there.The Seattle shop told me that the part that JJs used was an aftermarket(not Honda) part and that this particular aftermarket part had a very high failure rate. The Seattle (yes high priced Seattle!) shop switched out the fake part with a new Honda part and changed the oil for less than JJs charged!I called and asked JJs just for reimbursement for just parts. I didnt even ask for reimbursement for their labor. JJs agreed to pay me back for the parts. I even paid to have the fake part sent back to JJs so that JJs would be able to send the faulty part back for a refund. I was not rewarded for my efforts.A few weeks later, no word from JJs. I called and JJs claimed that it was a clerical mistake. Supposedly, the woman who writes the checks was out of the office. Sounded sketchy, but I believed him. But they still promised to send the check.Since then, radio silence…….JJs has not returned my calls. I guess they figured they could rip off an out of towner and get away with it. Its a shame, because they seemed very nice in the shop.I find their behavior highly dishonest. Its a shame. I always believe that if you treat someone fair, they will reciprocate. I was lied to and I am out $410 plus parts shipping.Please be aware that JJs uses aftermarket parts and dont tell you!

Mi
Review №34

A discerning readers first question may be: why 5 stars? The answer is quite simply because...they dont have six. To say Im impressed is to severely understate what I perceive to be not only a fine operation, but a fine and decent man. To say that JJs is complete auto repair is to also understate. As someone out of town on business far from home last Saturday with car troubles, I could have been an easy target to be sure for an unscrupulous operation. Fortunately, growing up with a father who is a mechanic and turning a few wrenches myself, I felt aware, and what I felt was honesty. I could write about mechanical details that no one cares about, but the point is this: I am blessed to have called JJs and to have received the service that I did. He fit me into an already incredibly tight schedule and had me back on the road quickly. He was clear-spoken, kind and considerate and was more than fair in his pricing. If you go to JJs, I hope you will say thank you very much, sir, gladly pay the repair cost, and offer him a gratuity to boot. Top notch.

Be
Review №35

On road trip and passing through Wenatchee, I had major electrical issues with fuel tanks, switching and pump on my camper van . . After being passed around from many local repair shops, I called JJsCOMPLETE AUTO REPAIR late in the afternoon . Christina answered the phone, was very courteous and well spoken . After explaining my situation they worked me in and Steve found the problems and gave me OPTIONS FOR REPAIR AND REASONABLE PRICING . Also, some forthcoming issues to watch for on this vehicle . I was on the road again early the next afternoon .I, being in a bad situation had a good repair experience. I thank Javier,Christina and their whole staff and highly recommend them for complete service or repair.

St
Review №36

Best experience and amazing service. My family and I came up for a weekend trip to Wenatchee. Our truck broke down, and we were stranded. We called all sorts of shops. But they were rude, or asked WAY too much to fix our truck. We called JJs and spoke with Jose. He told us to come in, right away. We got to the shop. They got our truck in immediately. Fixed it up, and got us on the road! I am so thankful, and will recommend JJs to any and everyone. By far the best service!! Its a family owed shop, who treated us as if we were their own!Thank you all SO SO SO much! My family and I would have been stranded, if it wasnt for yall !!!

Et
Review №37

Good customer service, timely work. Couldn’t have asked for more.

Vi
Review №38

Unbelievable prices, unbeatable customer service. Just go here, it is not too good to be true.

K
Review №39

JJs is no longer reliable, honest or trustworthy. My Tow truck driver informed me to never bring my vehicle there.

Du
Review №40

This was my first time taking my car to JJs and it was ready before I even got to work that night. Car runs great now and he didnt charge a lot like most shops do, he even told me if he couldnt find the problem he wouldnt charge me.

Mi
Review №41

Great service very pleased.

As
Review №42

J Js auto repair is a great family business! I appreciate that they are always honest and kind when I need advice. A different, very reputable company wanted to do over $1,200.00 worth of repairs on my car. Thankfully I took it to J Js, he put it on the rack, helped me to prioritize what my car needed and I spent 1/3 of the other companies quote. About a week ago I purchased a vehicle, took it to J Js and he put it up on the rack. He called me down and spent about 20 minutes explaining to me what was going on, what I needed, didnt need and how to do things on my own to save money (ie new battery). I just sent my dad there and Javier helped in get the best deal on quality breaks in town!!! It helped save my dad a few hundred dollars. I am grateful to this company and I recommended them to ALL of my family and friends! Go See J J !

Ry
Review №43

These guys are awesome brought my car in Friday told them I needed a car by Monday to get to work they are not usually open on Saturdays but they decided to stay open the next day just to fix my car I got a phone call telling me it was done thank you guys I will definitely be back for those 29$ synthetic oil changes best quotes and prices in all wenatchee A++++++

Ba
Review №44

Amazing service, these guys are the real deal. Honest work and knowledgable! We were in from out of town & had some unexpectee troubles and JJs saved our trip from further disaster! Thank you!

Ap
Review №45

We were visiting Wenatchee when the battery light lit up on the instrument panel in our Jetta. I checked Google for repair shops and found J Js Complete Auto Repair, it had five stars so I decided to call and have them check out the car. Javier James checked out the car and found the problem, a broken belt. He fixed it and sent us on our way. The service was very deserving of the 5 stars on the internet. I recommended that my son who lives in Wenatchee take his truck to JJs

Na
Review №46

JJs Complete Auto Repair has worked on both of my cars and has come through for me every time. Javier is very knowledgeable, professional, and finishes in a timley manor. His facility is extreamly clean and is operated with integrity and fairness. I recommend anyone I know who is in need of anyh kind of auto repair or maintenance to him.

Al
Review №47

Affordable price and gets the job done correctly!

Sa
Review №48

Waste of my time. Will never go back!

Ja
Review №49

Quality work at a fair price

ne
Review №50

Very dishonest

Information
9 Photos
50 Comments
4.6 Rating
  • Address:421 1/2 N Mission St, Wenatchee, WA 98801, United States
  • Phone:+1 509-888-0508
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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