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Watertown Towing
115 N Beacon St, Watertown, MA 02472, United States
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Watertown Towing

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Da
Review №1

I chose Watertown Towing because they had the highest Google rating in the area and my plan worked. Mike was extremely professional and knowledgeable. Very reasonable price and I got the feeling this was a company run by very honest people. I hope you dont need their services, but if you do, Watertown Towing has you covered.

Ma
Review №2

Watertown towing was fantastic! We had to move two vehicles in a rush, as we had a plan to bring the vehicles to a family home, and that plan fell through. We needed to bring the vehicles to a storage facility in a rush. Watertown towing was prompt and the drivers were kind. The drivers treated our older cars with respect even though the cars are a bit beat up. The owner, George, adjusted our bill, to an incredibly reasonable rate after the tow, because both cars came from and went to the same location (and he realized the same truck could have been used for both cars). Georges honesty and kindness, along with the great service of the drivers, made a very stressful moment a painless experience. We are so grateful for their help and would recommend Watertown to everyone we know!

st
Review №3

Horrible has employees high and drunk on the job and are okay with that when they are fixing cars or even changing a tire how is that safe in any type of way SMH horrible company!!!

Di
Review №4

They are very helpful and honest.

J
Review №5

Walter and Watertown Towing saving the day for a 74 VW Bus.

Sa
Review №6

I made one call here and received a swift service. The tow truck was dispatched within minutes and fulfilled at a reasonable price. This business is customer centric and pays attention to the quality and satisfaction in service. Mike, the driver is lively and very accommodating.Would recommend this to anyone in the area!

Da
Review №7

Fast friendly professional

Ri
Review №8

Watertown towing rescued me and my 90 year old parents in the middle of a snow storm after five other tow companies said no a flat tire with your circumstances will be impossible. They are above and beyond. We would probably be there until spring if it werent for them. Big thanks. Awesome help.

Jo
Review №9

Amazing customer service, incredibly quick diagnostic/repair of issue. Armando really took care of meI woke up to a mouse caught in the serpentine belt of my vehicle, causing it to come off its track. I called AAA for a tow, and they suggested Watertown Towing Auto Repair since it was the same company. After calling the dealership and being told itd never be finished before the weekend, I went with Watertown Towing to fix the issue. They had the car repaired and road ready in roughly an hour. One of the best experiences Ive had with auto repair. Armando is amazing.

Ed
Review №10

Watertown Towing goes above and beyond for their customers! Last weekend, I got a flat tire in Porter Square. AAA connected me with Watertown Towing. The tow truck driver was helpful and understanding. Even though they had closed for the night, the shops mechanic stayed late to patch my tire, so I could get home. A+ business!

ri
Review №11

I wanted to give a big shout out to what can only be considered an exemplary employee in James Banks! Many thanks James! It was an honor to meet you.

An
Review №12

This company was called through AAA and the gentleman that came to jump my car was informative and kind. His name was Adalberto and he saved me not once but twice. He told me about my battery power, was not condescending and said after the first time to call him anytime before his shift ended (which I ended up needing to!) He was efficient, courteous and a delight—thank you Adalberto!

Jo
Review №13

Have called on them for towing, multiple occasions recently. Efficient and professional service every time.

Ab
Review №14

Reuben was extremely helpful and kind. Service was prompt and supportive (given that my car battery was dead) it was nice to have a positive experience ! Thank you.

Ma
Review №15

Ran out of the battery juice - could not start the car. Calling and claiming the problem with AAA took as much time as for the Mark Thibadeau from Watertown Towing to show up. Another five minutes and I was on my way. Nice. Good company - companies actually - both AAA and Watertown Towing showed their best, yet nothing good could have happened without last mile man Mark wit his expertise, expedience and and cheerful kindness.

St
Review №16

Ok could not give me a qoute on my tow using AAA from mass to NH great owner poor employees and I wrk there years ago

He
Review №17

I work there and I love my job. The drivers are very knowledgeable and the prices are fair!

Wa
Review №18

Nicest people I know driver walter was extremely nice my tow was 2 miles over my 3 free and insisted that he was going to pay for it cause i was going threw some hard times at the time to nice of a person they must be glad to have him you dont find many people like him

Se
Review №19

Last night James came and tried to get a spark thru my dead starter. Tried hard but it was dead. AAA was texting me that they were still trying to get someone to accept my long tow, 150 miles to Saratoga NY area. James said he would do it.I was agitated and annoyed with my situation but James was polite and professional and I felt better each hour until we arrived. The car arrived intact (excepting the starter) and I was in my home.I felt lucky that Watertown Towing had accepted my AAA call.

Je
Review №20

Have needed services twice and both times experienced prompt and professional assistance.

Su
Review №21

Can’t thank a member of your team J.C for going above and beyond with helping us with start our vehicle also putting it on to the trailer and making sure we were safe and secure before we had a long drive ahead. J.C saved the lives of three people. Thank you so much we are very blessed. Suzanna Deigan

Er
Review №22

They mounted a donut (not full size spare) on the front of my front wheel drive car. Refused to swap it with the rear even after offering cash

Al
Review №23

I needed to tow my car. Call AAA, nice gentelmen showed up pretty quickly from watertown towing, and did an awesome job. Thank you James.

Lu
Review №24

Great experience with them.

Ma
Review №25

Rude driver cuts me off and doesn’t care. Drive like a professional or get off the road!

B
Review №26

Workers blast music from their tow trucks at 1 am waking small children and ruining nights. Shameful company

Sh
Review №27

Great service

Lu
Review №28

Obviously have enough business to hang up in a costumers face without letting him finish a sentence.

Information
4 Photos
28 Comments
4.2 Rating
  • Address:115 N Beacon St, Watertown, MA 02472, United States
  • Phone:+1 617-923-1410
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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