Neha provided an exceptional service. She went through all the COVID protocols in Europe, Middle East and in India as well.Several itineraries were provided that suited my requirements.Ensured that there was enough time between transfers at various transits.Thorough instructions were provided to complete the entire transaction.She was very patient, courteous and knowledgeable.
*** MARK*** and *** SATISH** responsive really trying to find all best option which are available for my trip. They try to go above and beyond to find the best route and price which is possible for my trip. I am really happy with their service. Thanks a lot for all your help and support.
My family always book tickets through Alanita and we have always had good experience. This time we had a emergency travel and Mr. Mark from Alanita helped us book tickets. We are so pleased with his service. He is so compassionate and listened to our needs to get us the earliest and most convenient plan at a reasonable cost. We appreciate his professionalism and politeness. He gave us the list of things that we need to have before travel during this pandemic time. Great experience.
Neha was very patient and understood my complex itinerary. We had different starting dates with different citizenship and all coming back together on the same date. With all the travel restrictions in place we had to really search hard to be on a common schedule. NEHA spent about 7 hours searching various combinations to get us an itinerary that works for us.
Very patient in answering all questions, informative and was able to help with all the travel requirements & conditions. Thank you Sofia !
My point of contact person with my booking was Neha and she was so polite and able to answer all my questions and it was so easy to finalize my booking
I worked with Neha from Alanita travels. She understood my requirements and offered options to choose the itinerary that best suited me. I had to change the dates after blocking and she patiently went thro the changes that I requested, confirmed all my bookings and answered all my questions. I would recommend Alanita travels and Neha for your travel bookings.
I had the fortune of interacting with Neha from Alanita Travels. She is an exceptional customer service representative. She spent more than an hour going through me with all the air ticket options and providing me with the most economical option available. She was polite, courteous and extremely responsive As a customer I could not have asked for more. Thanks a lot Neha and thanks to Alanita Travels for having such a wonderful employee.
It was a very easy and pleasant experience working with Sahreen @Alanita Travels. She was very courteous and helpful to find the most efficient and cost effective means to travel to India and back and offered me various options to choose from, very quickly. thanks again!
I must tell you how impressed I am by your customer service. I have contacted them twice now and each time I received a prompt reply. I have never received this kind of response from any other discount travel site. The work your staff Santosh did for me has made me a true believer in Alanita Travel and I am telling everyone about your site. Thanks again for your assistance. I look forward to continued use of Alanita Travel for my travel needs in the future!
I want to thank Mr. Santosh for being so helpful while booking tickets from India to USA. He was very professional and very patient with adjusting schedule multiple times. Easy and great experience. Will use again in future. My sincere thanks
I recently booked my airline ticket to India through Alanita. They are professional very responsive and helped me with all options available to suit my needs and provided me with all information I need to plan my trip. I worked with Santosh and he is an excellent resource and strongly recommend him to anyone planning to make future reservations. I also booked my ticket last year due to an emergency and end up cancelling the non-refundable ticket. They worked with the airlines to make it an open ticket for two years.
Aarav helped me book my flight from USA to India with the best options available. He was extremely patient and listened to our requirements. His response was very prompt and gave us all the important information necessary along with travel guidelines.Thank you for the effort and I am extremely Satisfied with the service .
Excellent customer service. Santosh helped me with my travel booking to India recently. He was very patient and professional in his dealings. Answered all my queries and was very helpful. The call backs were very prompt and the follow-up was excellent.
Sofia was very prompt and very quick is finding the right price and the right itinerary
Sofia helped us to find excellant travel arrangements and helped us all the way to confirm our flights and prompt response - she is always willing to help and very co-operative
Recently I have booked ticket for Qatar during last week of April 2021. Ms Sultana has helped during this process and she is responsive and provided timely and informed options. I am satisfied with the responsiveness and quality of the service during ticket buying process. Later I need to cancel the ticket for which I ended up paying the cancellation fee through Zelle and awaiting for refund (4-12 weeks). If your itinerary dates are firm, we can get a competitive price.
Neha was very very helpful. She navigated the entire process for us. Highly recommended for any travel. I appreciate your help and look forward to connecting for future trips.Thank you!!
I had the pleasure of working with Vanessa when I wanted to book travel for my family recently. Vanessa was extremely professional, and responsive. She was able to provide us with excellent pricing in spite of the complicated routes. She was quite patient and checked multiple alternatives in order to get us affordable pricing on our tickets. Great service! Highly recommended.
Gayathri has been very patient helping us walk through rules/details. She worked with us on multiple itineraries and has never pushed us into making a decision. Gayathri was prompt in responding to our questions via Email or phone call and got us the best deal for our internation travel. We highly recommend her and Alanita travel!
It was great working with Santosh from Alanita Travel. He was patient and thorough with our booking and answered all our questions. And super responsive. Thanks very much.
Uday was my contact at Alanita and helped me with the various flight options with patience and professionalism. The call backs were very prompt and the follow-up was excellent. I recommend this company for flights to India. Talking to a customer care representative beats online purchasing any day.
I worked with Santosh and he was high professional in his dealings. He was very prompt and provides all the details. He also answered all my queries very patiently. I have been a customer of Alanita for the past 15 years and you guys are doing a great service.
Alanita Travels is best in providing competitive flight fares and also best in customer service. I spoke with Santosh regarding my reservation and he is very polite, patient and professional. Understood the requirements and helped in completing the reservation. I recommend Alanita Travels to make the flight reservations.
I am using Alanita for almost 8 years now... They are the best in price... Agents are very friendly and very informative...
VISHANTH its very nice talking to you. You are very clam and trying to suggest best flights for me. I appreciate your help in booking tickets for my family. You are doing great job.
We had great experience with them. Kabir, the customer support representative is excellent and was very helpful, patient and giving multiple options. Followed up until the tickets are issued.
Vanessa from Alanita was a blessing the day my family needed to travel for the final rites of a family member. She stayed on the phone for hours till we got a ticket confirmed with a suitable time. She was very thorough and gave us all the details we need to know before flying such as the online forms to fill and what to have in hand.She also followed up to make sure everything went well and passengers travelled.For her we were able to feel very confident that the travel was taken care of, so we could focus on the more important things that mattered in an emergency like this.Thanks Alanita and thanks Vanessa!
Alanitha travels offered lower rates than the online travel booking sites. Agent Vishanth helped me with the bookings and had answered all my questions patiently. I would recommend Alanitha travels.
I have always relied on Alanita for booking on India travels. Sarheen helped me to get good pricing, with less travel hours and also guided me through the payment platform. Also informed about Covid guidelines. Thanks, B
My travel request was handled by Sarheen and she was very professional in her approach and was able to provide me the quotes in real time. I appreciate her honesty and integrity. Great service from Alanita
I have had a good experience overall, though it could have been better. I was sericed by SARHEEN and she was professional, attentive and responsive. She split my itinerary such that it wouldnt include the domestic flight because she said the cost is a lot more as a single itinerary. I appreciate the customer focus for saving money for us, however, some attention to detail followed by some misinformation makes me want to trim some stars. Initially, she suggested a flight that leaves 3 1/2hrs of gap between the international and domestic which she assured is plenty for Chicago airport. However, by the time we made up our mind, the price increased significantly for international flight, so we decided to book for the next day. In my mind, I assumed that it would be an identical itinerary for the next day and didnt pay attention to the fact that the domestic flight changed and that reduced the gap to 3hrs. When I called her for changes, she misinformed that there will be a penalty charge for changes and assured me and assured that the time is still sufficient. Thanks to Afghan debacle, the internation flight duration seems to have increased by 35min and now the gap reduced even more. So I contacted them again and this time I spoke to another agent, who misinformed me that this flight schedule change is temporary and that it will go back to normal in a couple of days. I have been monitoring this flight daily and I see that even after 5 days, the flight schedule hasnt gone back to the original time. There is now only about 2 to 2 1/2 hrs left (as the flight is often delayed by a few minutes). This make me nervous, but one good thing that the second agent did was to called me back and inform me that the flight can easily be changed directly on the airline website with no penalty. I wish I had gone with my own purchase for the domestic connection and avoided some frustration and waste of time. I thought it would be beneficial to let the agency do it, but it wasnt the case.
Sofia helped me booking my flight from USA to India with the best option available. She was extremely patient and listened to our requirements. Her response was very prompt and gave us all the important information necessary along with travel guidelines.Thank you for the effort and I am extremelySatisfied with the service .Thanks,Tanuja
My travel request was handled by Rohini today and she was very professional in her approach and was able to provide me the quotes in real time. I appreciate her honesty and integrity. I am glad that I booked my tickets with her. I always prefer to book the tickets online as I was quite skeptical about booking the tickets through travel agents. But glad my first experience was good. Hope to keep receiving the service like this.
Purchased tickets to India, Vanessa was very helpful. Would definitely recommendHad to cancel my tickets after my initial purchase because of the situation in India and Vanessa was very helpful in guiding me through the whole process. She was patient and very responsible and took charge of my request and helped me through all the steps... Would definitely use Vanessas services again in the future...
Santosh helped me to book my travel reservation, he is professional and knowledgeable. Alanita provided prompt services. Thank you.
I’m a long time customer of Alanita travel and always very pleased with their service.Recently Santhosh helped me to book a one way ticket for my wife from India to US and he was very helpful and understanding in finding us the best possible option with a great price.!
Thanks to John at Dallas office for getting me the best price which I could not find anywhere else and appreciate Santosh for helping me in correcting the mistake in booking. I recommend Alanita for international booking as their price is always lesser than online price.
I have always been booking my tickets from/to USA to India through Alanita Travels for the past 7 years. And they have always exceeded my expectations. I just booked another urgent ticket to travel from India to USA with the help of Sarheen, without her it would not have been possible. Thank you Alanita Travels for all your assistance for our family ticketing needs!
I dont recommend to go with them. It is better to purchase ticket directly from Airlines. There is not much difference in price. I had to cancel my tickets due to COVID. Even though airline do not and did not change cancellation fee, Alanita claims that the airline is charing cancellation fee. But that is not true. I requested for a refund on airline website soon after I cancelled my ticket by paying $380 to Alanita. I got my full money back from the airline in a week. However, at the time of cancellation Alanita told me that it will take 4-6 weeks. Also they promised me that if the airline return full amount then they will return my cancellation fee (baring service charges) back. Now they are saying that it is their charges.
Booked first time with Alanita travels. They provided the cheapest itinerary which none other travel agents could provide. UDAY provided all the information which was required for the travel. He was very responsive and knowledgeable. Will definitely recommend to book tickets through them.
I have been booking tickets from Alanita Travels for the past many years and have never been disappointed. VISHANTH helped me find the best fares. He was very polite, professional and answered all my queries and also offered information that I was not aware off. I would highly recommend Alanita travels.
I would really like to thank Kevin for his passion to help the customers, he went out of the way to get what I was looking for.... He made my flight ticket purchase simple & smooth ! THANK YOU KEVIN.
Balaji was a very professional and patiently responded to all the queries.Thank you for excellent customer service
Sofia helped me in booking our tickets with the best cheaper availabile. she was extremely polite during the conversation.Thank you Sofia- Alanita Travels
During this Pandemic situation, Vanessa helped me booking my flight from USA to India with the best option available. She was extremely patient and listened to our requirements. Her response was very prompt and gave us all the important information necessary along with travel guidelines.Thank you for the effort and we are extremelySatisfied with the service .
Sofia helped us to book the ticket . Very kind and helpful.
Dakshita was very patient and provided good service. She ensured to find the travel tickets to my needs. Thank you
Santhosh is to go person for any issues. He handle customer with good hospitality and provide the needful assistance. When I got a real time issue on 07/31, luckily got santosh on the assistance queue and that was a blessing. He rescheduled it and moved to suitable dates . Thanks Santhosh for your time and service.
Balaji an awesome asset for the company...truly professional, truly customer oriented individual....Kudos to you and wishing you all the luck.
My travel agent was Megha and she had helped me get my tickets from India to USA and had a very nice experience. She was kind, pleasant, friendly and knowledgeable and it was easy to work with her. Travel guidelines which was needed was explained very clearly. I would highly recommend her for the best price and quality of service.
K.Suheil is my travel consultant and Fully happy with his service. Suheil went above and beyond my expectations and ensured I am fully satisfied. Alanita is always my go to travel company for all my travel needs.
Amazing detail-oriented service....worked with Sofia....am recommending Alanita Travels to my friends.
My family trip reservation was taken care by Megha, She was extremely patient and listened to our requirements. She was very knowledgeable. Her response was prompt and gave us all the important information necessary during this pandemic time of travel including visa requirements and restrictions etc.Thank you for the effort and being professional. I would highly recommend her to anyone traveling and using this agency.
I have used Alanita Travel second time, Excellent Customer Service. Vanessa took care of me both times and ensured the tickets were booked per my requirements. Due to current COVID situation, I had to postpone my trip. Vanessa, you were really fantastic through out the cancellation process and went above and beyond to meet the expectation. Thanks for your service!
I have been booking tickets from Alanita Travels for the past many years and have never been disappointed.Ashik helped me find the best fares. He was very polite, professional and answered all my queries. He also helped me with the insurance policy.I would highly recommend Alanita travels.
Pranav was great in helping us get the right tickets!
I want to thank Ms. Sarheen for being so helpful. She was very calm, professional and helped me at every step of the process. I will recommend everyone to go with them. I have flown with different flyers, but Ms. Sarheen was awesome especially in such unprecedented circumstances of COVID.
One of the worst travel service you can get. Please stay away from their service. Their agents are not professional at all. Due to Covid my flight was canceled, I tried to reschedule with them when airline started again. I called them every other day and they kept saying no response from airline. They took 2 months to give me available dates for reschedule, and asked they you have to confirm in two hours otherwise we will not be able to reschedule your booking. When I called next day they said they cannot reschedule the booking now. I called several times and each time agents were very rude. They have no control over my booking anymore, so contact airline directly. And airline is saying I have to contact agents since they have booked this ticket.Absolutely pathetic service. It is advisable to spend some but always book with Airlines directly. Never ever use Alanita.
Neha helped us in getting the best deal. We are using Alanita travels from almost 7 years and customer service is great.
I worked with Sahreen, very patient in listening to our requests and very informative to provide suggestions as per the needs and good knowledge with excellent processing times. I definitely recommend.I also worked with Shruti for return ticket and was feeling amazingly the same quality of service, knowledge in the field they work and provide good suggestions mostly on top of all handling the customers reqeusts with patience. Appreciate the team and good work and wish you good luck Team :-)
Charles helped me book tickets for my parents and the whole experience was very smooth and professional. I have worked with Charles twice now and both times, he has been fantastic. Highly recommend Alanita !!
Ayan is the customer representative that helped me in the process of booking the tickets for my parents and I would highly recommend him to anyone. Highly appreciate his efforts and patience to listen through our needs and respond accordingly. I have booked tickets in the past through Alanita travels and would certainly consider them going forward.
Excellent service and competitive fares. Gayathri helped us to book a ticket and she is really helpful.
Our Alanita agent was Santosh and he was very helpful in giving us multiple options to select. He also suggested us the best itinerary for our trip. We had an excellent experience. Thanks Alanita for giving the best ticket rates
We always book tkts with Alanita, this time, Muskan, Charles & Sarheen helped me with it, thank you so much for your patience.All the best.
Had to travel to India on short notice and was helped by Santosh at Alanita. Overall, a really positive experience. I have always booked our familys international travel with Alanita and will continue to do so in the future.
My trip reservation was taken care by AARAV, he was extremely patient and listened to our requirements. He was very knowledgeable. His response was prompt and gave us all the important information necessary during this pandemic time of travel including visa requirements and restrictions etc and also price variation depends on travel date and Time.Thank you for the effort and being professional. I would highly recommend him to anyone traveling and using this agency.
Had a great customer service experience with Vishanth@Alanita Travels. He is very patient and took my information before considering all options. Explained me in detail what has changed post lockdown and what needs to present before onborading.
My travel agent is Santosh who helped me to get a best itinerary and he fulfilled all my requirements. He gave me the best option and he is very responsive to answer all my questions. I have been booking tickets with Alanita Travels from past 11 years and its a great experience and I am very happy about the service.
During this Pandemic situation, Manish helped me booking my flight from USA to India with the best option available. He was extremely patient and listened to our requirements. His response was very prompt and gave us all the important information necessary along with travel guidelines.Thank you for the effort and we are extremely Satisfied with the service .
These guys are awesome. Better prices than outside. Very good customer care. Travel guidelines as needed. Any travel assistance E.g. with wheelchair booking. When they are busy they may not call back immediately, but they wont miss to call you. Paul was dealing with my booking, very nice and helpful
My agent Santosh was very helpful throughout the process. He explained all new rules around Covid very well.
My trip reservation was taken care by Santosh, he was extremely patient and listened to our requirements. He was very knowledgeable. His response was prompt and gave us all the important information necessary during this pandemic time of travel including visa requirements and restrictions etc.Thank you for the effort and being professional. I would highly recommend him to anyone traveling and using this agency.
Vanessa helped me out to arrange tickets from India to USA. She was very helpful and kind throughout the process. I made several calls for inquiry. She was very polite.
Santosh is really helpful while booking my reservation. He has checked various options with patience for best choice.
Santosh was very patient in answering all the questions and very helpful in modifying the existing itinerary. Also helped me to book tickets very quickly with timely responses. Thank you!
Charles was super helpful. he was very patient and went over all the different travel options. He is very knowledgeable. I am very happy with his experience. Thank you
I am very glad to work with Neha from Alanita travel for my recent travel . The whole team was professional and Neha was very diligent in giving me options and helping all the way through .
Ms Sarheen has provided great services for booking the air tickets
I have been using Alanita Travels services since several years. I really recommend them👍This year, Sarheen has done a fabulous job in helping me book my travel. She was very patient, prompt and answered every question and has made the experience even better. Very professional customer service, I am very happy :)
Balaji, You are AWESOME, really appreciate the way you handled us from beginning to flight confirmation and Iternary Issue. I will be in touch with you for future any ticket bookings. Alania Travel provided good service as always.... I have been with them from last 5-6 years.-Santosh
I’ve been booking tickets with Alanita for the last few years and their agents are very polite and responsive. The fares are best anywhere! I was dealing with agent Shruthi this time and she was very helpful and responsive. Keep it up Alanita👍🏼
Michelle helped with planning a trip for my parents. She was very responsive and helpful to provide the travel/ itinerary that suits my request. Her services and prompt responses helped me book the appropriate plan for my parents to visit the states.
It was a pleasure working with Alanita to book my parents tickets. Santosh was quick in finding the fares and giving us the needed details. Would recommend to anyone needing help to get good deals on airplane tickets.
Good service and Vishanth help me alot thank you so much.
Twice customer now. Customer service given by Santosh and Sai was exceptional. I recommended Alanita to my family members as well and they also liked the service
Thea has been very helpful and patient. She responded to all my queries and explained all the details.
I have been doing business with Alanita for more than 5 years. They are always good. Agent AARAV helped me booking my parents tickets, he was very responsive and was very helpful throughout the process. Would highly recommend for booking tickets to India.
Charles is very good in providing the trip information. He is not aggressive. He do not pressurize customer on immediate booking. He gives enough time and does follow up. Would highly recommend to reach him for the best price and quality of service.
I am very pleased with my experience with Al-Anita Travels. My agent Aarav was very professional, Courteous and helpful. He guided me through the entire ticket buying process and got me the best deal he could.
My Agent Vanessa helped me in finding best deals especially during this Pandemic time, she helped me in cancelling a ticket with less penalty price and preponing a ticket with less fare difference. She is very responsive and used to give me a call as soon as I email her with any questions. She is one of the best Travel Agents.
Thanks Santosh for your excellent and professional service. You were very clear and informative and helped me to book my tickets at breeze. I would certainly recommend Alanita Travel to everyone for their friendly customer service and excellent prices
Pranav did great job in issuing the ticket
I was working with Santosh to get a ticket from the US to India. Santosh was extremely helpful in finding me a great deal for the dates I was looking. He worked with me through the date options and looked through various airlines. I have worked with Alanita before and always had a great experience. I will keep Santosh in my contacts for future travel.
I dont recommend these guys. There is a lot of process to book a simple ticket in this digital era. After submitting payment, I had to send too many emails so many times. After the payment submission and hell of emails, I have received a call saying that the price went up while they are processing the ticket and I had to send another email saying that ok to charge new price. He said that it will take another 30-40 minutes to process and issue the ticket. What kind of process takes 40 mins to process a simple ticket? I booked tickets for my family and friends since 1996 and never experienced this much stupid process.Just check itinary and give credit card number and done. Common guys!!!We are sending people to space in 40 mins.
Santosh help us in book ticket for me and he is good in both professional and friendly.
Charles assisted with booking my tickets. He was very professional, nice and calm in answering all the questions. He helped to get better fare. Great to work with you to book the tickets.
Response time is good and easy to book the ticket with out a lot of surfing.