user
Town Discount Muffler
203 Meriden Rd, Waterbury, CT 06705, United States
Appearance
Town Discount Muffler

Comments
L
Review №1

Dishonest! Went here for muffler service, guy took my car in and gave me a price. Not long after telling him I was ok with the price he came back outside; increased the $$ to charge more than what he quoted. I was worried he was taking advantage of me so I left and had someone go back with me. He was very rude and short; acted like I was not paying him or he was doing me a favor. Ended up charging me twice the amount to complete the repairs. Flash forward hardly a year later, I’m driving, one of the muffler that they welded fell off on the freeway and the other one barley hanging on by a thread. I hardly drove anywhere (due to pandemic) to put wear on car. I brought the car back to have them look at it and when they show me underneath, I realized there was no connections, where they had fixed. They offered to fix it again for over $300...using the same cheap quality muffler as before. I didn’t want them-using the same low quality muffler to possibly fall off AGAIN. The owner is so rude and condescending. He lacks customer service,and doesn’t care whether he offends people.

Sh
Review №2

I really like this place. As of right now its my chosen mechanic. They are professional and very friendly people. They def make you feel welcome. Their prices are hands down best in town for professional service. I recommend this place a lot to friends and family.

Wi
Review №3

The service was great. My kids and myself have come here and we are very happy. Great people, great customer service, best price around. Always willing to help and they go the extra mile. Some guy (Harrison) gave them 1 star, are you stupid? Look at the reviews and youll see how full of s#!+ you are. Great place, will recommend and come back😁👍

Mi
Review №4

Rex and his team is professional, courteous and beat the competitors price every time. I would highly recommend. All my cars go to these guys for exhaust work!

j
Review №5

Went here to have a muffler and tailpipe replaced. The father and son are both very friendly and professional. they definitely make you feel welcome. They put the new muffler and tailpipe on the car in less than an hour. You can’t beat the price and the craftsmanship. This level of service is very hard to come by these days. I would highly recommend to anyone.

Di
Review №6

These guys know what their doing, I went for a rattling plate for over my catalytic converter, and they welded it . No more rattling. They charged me nothing, they just said you make sure you come back when you have nother problem. I been there before with my other cars they just didnt recognize me in my new suberu !!

Ar
Review №7

This place is excellent. Their exhaust work and prices and everything are on point. They took me right in with no appointment

Fr
Review №8

Very good

St
Review №9

Took a few of my cars there for muffler repair. Guys there are great and prices are awesome. Check them out

Ja
Review №10

Its rare when you find a business that shows Integrity but when you do, you hold on to them... I am definitely holding onto Town Discount Muffler, not only are they honest but they make feel welcome and they put your satisfaction first; lastly but most importantly, they are very affordable.

Ba
Review №11

Good customer service, helpful tire fix, i appreciate it thank you

Do
Review №12

Great pricing and fast service.

Jo
Review №13

Excellent crew good service will most definitely bring my car back to them all day

An
Review №14

Went to them right before they closed to fix my car reasonable pricing and made me feel very comfortable they are really honest and straightforward

Jo
Review №15

Does great work, very friendly and informativeI will be returning here in the future

Ju
Review №16

Good prices

G.
Review №17

Friendly people great work & good prices

Ra
Review №18

They do awesome welding here

Ke
Review №19

I went to these guys to get a new muffler I couldnt believe how honest they were and their prices are unbeatable for the high quality work they provides. I have been going there every since my first visit. Great location as well. 5 stars isnt enough. Thanks!!!

Pa
Review №20

The worse shop I ever been to, I went to them so they could change my valve cover gasket and spark plugs and now my car is worse then before,they just cause new problems so you could keep coming to them. I even went back to the shop the same day I got my car from the shop to tell them my car sound worse then before they told me I have to pay more money that they wasn’t going to fix the problem they cause for free. They just know how to talk a good game just to get your money, I wouldn’t recommend them to anyone it’ll just be money waisted witch I should of known because it’s a kid running the shop.

Ri
Review №21

Please read this entirely. If I could give them 10 stars I would! Honest and competent repair shop. Was quoted $665 for a repair and when I got there I was told that they made a mistake and the bill was less. They are extremely honest and care about their customers. I will recommend them to everyone I know and will continue to use them for service and repairs. Thank you so much!!! Go see Pete!

le
Review №22

Good price faster works 👍👌😊

Kh
Review №23

Good shop

Ti
Review №24

Im new to the area. My truck was making noises so I went searching for the best mechanics in waterbury and stumbled upon this place. They are very polite and professional. I felt very secure in my purchase. I had my muffler replaced for a great price. I will always be a loyal customer here. Great place. Great people.

Da
Review №25

Great place too go. Ouick and easy with friendly staff and with good prices

Ja
Review №26

Very good

Ro
Review №27

Knowledgeable and respectful, broke down passing thru the city of waterbury on my way to work and the guys took care of all my needs...

Br
Review №28

They did a great job replacing two leaking pipes and my oxygen sensor. They also kept their quoted price even after running into some problems with my exhaust.

Mi
Review №29

Very knowledgeable, experiends and great customer service. Walked right in, spoke directly to Pete and explained my issue with my car, he was very committed to solving the problem, rather than just racking up a bill! I will continue to use them in the future and tell anyone that asks to do the same. You cannot go wrong~~

程旅
Review №30

Very courteous got the job done right got the job done fast

Ti
Review №31

Went to them today to get work on my muffler... they did an AWESOME job and for a GREAT price.... definetly going to them for any work my car needs.... Thanks Phan!!!

Sh
Review №32

The guys did an excellent job on my muffler..l also got used tires from them. Im still rolling.Thanks guys!

Da
Review №33

Hello. Three weeks ago they replaced my pipe and muffler. They did a good job and the price was right.

30
Review №34

Top notch work without the crazy high prices..will recommend to anyone that wants their vehicle hooked up..very friendly people

cy
Review №35

They are so nice! I came into today with abad power steering pump,Fair price great service my car was ready in a couple of hours.I am only coming here for future repairs.Thanks again Helen & Pete

Cy
Review №36

Good work for an Affordable Price.

Vi
Review №37

Pete is the man! Fair, honest and friendly!!First time bringing my car there for a 4 wheel alignment and to rotate/balance tires. I was experiencing a slight pull to the left and a vibration in the steering wheel at 70-80mph on the highway. Pete took the time to explain what all these symptoms could be caused from and what he recommended as the first step. First we went for a ride so he could gauge the severity. Then he took great care in aligning the car and his mechanics balanced and rotated the tires for me. When I drove it home I jumped on the highway and the car drove straight as an arrow without vibration at any speed! The best part was his cost for the job was less than the crappy brand named tire centers that supposedly are experts.Pete has been at the same shop for 40 year; if that doesnt speak to the quality of his work, then I am not sure what will.2008 Outback XT w/ 92k -- drives better now than it ever had before.Thanks Pete! (and Tigger for the love)-Vic

Me
Review №38

Pete you,are the best!...honest & fair priced! Keep doing what you are doing! You are the best! Thank you!

ja
Review №39

Ive been getting front end alignments and services since i was 16 (im 21 now) with all of my vehicles. over the years i have had 3 different vehicles go through his shop and he has done an amazing job on all of them (1994 jeep cherokee, 1994 toyota pick-up, 2010 camaro ss). on my cherokee and pickup i have had front end alignments and basic services but on my camaro they installed performance chassis brace, strut tower bar, lowering springs, stabilizer bars, tie rods and end links. they are OLD SCHOOL and know a lot about everything from tires to suspension to... basically anything. if you have a question then they have an answer and if they cant do the job they know qualified shops that can. they are also very patriotic and respectful of people in the military which is a HUGE plus because it is so hard to find people like that nowadays. their prices are competitive for quality work and will ALWAYS go to them. i hope this review helps

Ma
Review №40

They get me in quickly. A trusted mechanic.

Ru
Review №41

Great garage

TR
Review №42

Bad Shop please dont come to this place!

Ma
Review №43

Great fair place

To
Review №44

Great service

Ju
Review №45

Best Shop In Town

Ma
Review №46

Very nice

Eg
Review №47

Don’t spend your time and your money to themThey don’t have idea how to weld a pipe 👎🏻

Gl
Review №48

Very good

RL
Review №49

Best place to go to

Ja
Review №50

They are not very good and then they get mad about nothing, very expensive

Jo
Review №51

Well

Je
Review №52

Good service and excellent price thank you

Information
18 Photos
52 Comments
4.7 Rating
  • Address:203 Meriden Rd, Waterbury, CT 06705, United States
  • Phone:+1 203-755-3406
Categories
  • Auto repair shop
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Similar organizations