user
Montambaults Auto Supply & Service Center
1676 Thomaston Ave, Waterbury, CT 06704, United States
Appearance
Montambaults Auto Supply & Service Center

Comments
Jo
Review №1

I went for emissions test and it went quickly. There is a comfortable waiting room where I enjoyed talking with other customers. Its an old fashioned atmosphere which I liked.

핻알
Review №2

I cant explain why the part store is like a museum but the waiting room chairs are unreservedly comfortable. You wont want to leave. Its an age old staple local business where you can get your emissions test right by the DMV or without going into the fray of Waterbury if youre coming from the north.

Ry
Review №3

Needed an emergency repair, got me towed before 30 min (was .5 mi. away) got me in right away, notified me of other potential hazardous items, they also gave me a couple options for the part that was to be repaired, which they offered an American quality part, and a cost effective import option. I was there maybe 2 hours. If Im not mistaken they do just about everything there also, emissions, custom trailer hitches, etc. etc. Super knowledgeable, great work, truck rides like a dream now. Karas towing. Chevy 2500hd. Wheel bearing. Thanks Montambaults.

Bi
Review №4

Amazing, polite, knowledgeable. Just a few of the words that describe how the people who work there are. Ive been a customer for over 40 years. Great place.

Ji
Review №5

People there were down to earth, very helpful. Job was done with my satisfaction. Will highly recommend to others.

Ro
Review №6

Great service and fair prices

ho
Review №7

Very fast and painless emission test would highly recommend them

De
Review №8

Needed my emissions testing done. Once it was my turn, everything went quick and smooth. Front counter staff was also friendly and professional.

Jo
Review №9

Came here multiple times for various things, and every time I come here it just seems very unwelcoming, everything is covered in dust, as in hasn’t been touched or been refreshed in years, the lady behind the counter seems miserable and just doesn’t want to deal with customers. Last time I was here was for my emissions and probably will never return again

Ed
Review №10

I like it, a lot of respect for the customer, very good service.

Gu
Review №11

I got Connecticut Emissions done on a Saturday morning! In and out, in no time at all! They even have a waiting area that is comfortable!

Ef
Review №12

Good service and good attendance

Je
Review №13

Good customer service,fast emission test, $20.

Br
Review №14

Fast service, close to the highway and plenty of parking. Good option for emissions testing.

Ro
Review №15

In and out quickly with Emission Testing. Always reliable auto service.

Bl
Review №16

I go there every two years for my emissions and other car work when needed. He quick, prices are fair, very hard workers keeping things moving right along

Ga
Review №17

Easy in easy out for emissions...great service for repairs even work on campers and rent u hauls...experienced staff

Go
Review №18

Still the very best..so honest and reliable service

Ty
Review №19

Came in today for an emission test, the tester Shaun was very friendly and professional, as were the people behind the counter.Anyone who complains that they got their emissions tested here and they failed. Don’t blame them. It’s got nothing to do with them. I used to do emission testing and I used to get blamed for cars failing and it gets old quick.I will return for future business. Thanks again.

R
Review №20

Reliable and efficient, Ive been using them for many years.

Ma
Review №21

Very friendly atmosphere starting with the receptionist to the mechanics. In and out in a short time!

Pa
Review №22

I went there for emissions, no appointment necessary. They were very efficient, I was in and out quickly.

Ma
Review №23

Very trustworthy and a very good mechanic! 5 Stars all the way!

Os
Review №24

Fast service,top of the line

Co
Review №25

Fast and professional emissions service.

Ri
Review №26

Great service and fast

Le
Review №27

Great service Ed is a great mechanic

Ni
Review №28

Always quick and easy emissions testing.

Ch
Review №29

Had a hitch on for my employer in 30 minutes

W
Review №30

This place reminds me of the auto parts stores I used to go to 30 years ago. Its just got that kind of feel a little bit old but got some character. They are one of the few in the area that can do emissions and the only one I know that can do trailer hitches. It is the type of place you would hope improves and grows.

Me
Review №31

Also a pleasant experience, they have been doing my emission test for a long time...15 years maybe!

Ju
Review №32

Good people, the lady there is very nice.

St
Review №33

Family friendly, and always honest people. (Who ever it my be) My father has been trusting this shop since I was a little one. 25 plus years and I still to this day put my trust in them.

Ju
Review №34

Definately a 5 star

Ju
Review №35

First time I went there, I mentioned at the front desk not to mess with the drivers door handle and also the turning signal cuz they were both loose. When the guy was about to check my car, first two things he did, pulled the door handle and used the turning signal... I complained with the lady at the front desk, and she couldnt care less about it... she didnt even apologized.

Jo
Review №36

Always in & out with reasonable prices

Te
Review №37

Ed and the crew have done right by me many times, from emissions testing to major repairs that I was not equipped to do myself and they have never given me a problem about it. This is one of those rare shops that understand there are people who like to work on their own cars because they enjoy it, not because they save money. This is also one of the rare shops that understand that people value their time and will try to work with you to get your car in and out at a time that is best for you and the shop, not just at a time that is best for the shop.

El
Review №38

The police told me do my emissions....I brought it here ...My emissions are legit....They are super helpful though..The waiting area is well kept ..Over all great so far..

Ca
Review №39

THE NICEST PEOPLE!!! Quick helpful and responsible service provided for emmissions- If you arent getting your emissions done at Montambaults you are missing out. Dont spend your unfortunate mandatory DMV money elsewhere. Go here for this and other services.

Cr
Review №40

Great service center.

Ha
Review №41

Convenient location and good service, pleasant staff.

ni
Review №42

Eddie and the crew here are top notch and honest. Highly recommend

Jo
Review №43

I was in and out really quick for my cars emissions test. My only complaint is the shop is extremely dirty and the products on the shelves are covered in dirt and dust. It almost looks post-apocalyptic inside. But the service was fine so I would return for small mechanic jobs.

sp
Review №44

Waste of money. Twice I have taken my car there for repair. He could not fix it yet changed 100+ bucks each time for telling me he can’t fix it. Imagine if you took your car to 20 mechanics and they all charge you that much to tell you they can’t fix it. Unbelievable. Will never take my car there ever again.

Li
Review №45

This place is horrible I brought it down for testing for the dmv and when getting my car back it smelled like weed and I had a few items stolen from my car do not bring your car to this place they will rob your car for items I am reporting this to the bbb !!HORRIBLE WATERBURY WEED HEADS NO GOOD DONT BRING YOUR CAR HERE

pe
Review №46

All good

Pr
Review №47

I had my car towed here and they told me i needed a New engine. I wanted a 2nd opinion so i took it to Durable up the street & they corrected the issue and i was back on the road less than 24hrs. Montambaults mechanics are either LIARS or LAZY and didnt check. Shame on them!! PLEASE Dont go here!!!!!!!!

la
Review №48

Never again! How do u add on to someones work order with out telling them theres an added cost then speak very condescending to the customer as if you where doing them a favor. Thanks but it would have been nice to know my bill jumped before I showed up with the price u quoted me. Between the lack of communication, empathy and not speaking with respect Never again will u get my business! Beware folks not such an honest shop you cried you are

Ji
Review №49

Its a great, locally owned, garage and accessory shop. I dont need their services often, but they always have what I need when I need it.

To
Review №50

Weve been doing business with these guys for years. Great people. knowledgeable and fair. Highly recommend them!

Ab
Review №51

Very old school people but I think they actually know what there doing. Reasonably priced and they always call after diagnosing, before doing additional work.

Sh
Review №52

What an absolute joke of a garage this is. They are completely unprofessional, the property is dirty and the staff is condescending and unhelpful.

Ro
Review №53

Walked out with same problem that I had gone in with.

St
Review №54

Ive been working with Ed over 20 years. Hes reliable. Fast and fair.

Ef
Review №55

Knowledgeable personnel excellent service no B.S.

St
Review №56

Great place! Great people! A garage with a long history. What other garage has been around this long? There is a reason. You can trust this place. Its a family place with a lot of experience. I would have to doubt anyone who said they had a bad experience. Heck your cars on camera the entire time with a TV in the waiting room to watch it. They work directly with DMV for emissions testing and repairs. This location is also a uhaul dealer. I could go on and on. I have nothing but good things to say. I used to work there. I still go there. I send everyone I know there. Get repairs you can feel confident about

Do
Review №57

Ed was very helpfulNice service staffI recommend them

Ge
Review №58

When there for emissions test for my car, service was fast and professional

Al
Review №59

Great place to do your emission testing. They have a waiting room you can wait in and a monitor so you can see whats going on with your vehicle.

Di
Review №60

They are the best in the business. Im glad I took my neighbors advice & went to Montambaults. The service is excellent!

Ab
Review №61

Very old school but they definitely know what there doing.

ma
Review №62

I had prompt courteous service. The mechanic was very knowledgeable and did the job with great efficiency the emphasis was on the customer and a good job I highly recommend them

Jo
Review №63

Quickest and easiest emissions inspection I have ever been through

Ge
Review №64

Friendly Neighborhood Auto Repair and a great place to get your emissions done

De
Review №65

Ben here multiple times for multiple cars to get emissions done they do good work but the people behind the registers seem like u are bothering them when asking for help wether its emissions or car work one guy in particular is very short tempered

Fr
Review №66

Great place for emmsion tests

Ad
Review №67

Great place to go staff is top notch and you never have to worry about the work being done right

Ni
Review №68

Emissions testing, fast and friendly.

Ro
Review №69

Great

Cu
Review №70

Would not recommend this Service Center. Brought my car there to get emissions done. When I came out, my front bumper was cracked and had a tire rub mark on it. I had had this car stored in a warehouse which is less the 2/10ths of a mile down the road and only drove it right to his place, so there is no doubt in my mind the damage was there. Mr. Montambault refused to even look into the issue, and instead just blamed me for the damages. I spoke with other people after the issue, and have been informed that this is not the first time an incident like this has occurred, and heard Mr. Montambault referred to as a greedy person who often charges much higher prices for his products and is not willing to accept responsibility.

Ja
Review №71

Seems like an honest fellow to me.

Ed
Review №72

AVOID THEM!!! THE WORST SERVICE EVER..THE MECHANIC COULDNT FIND THE PROBLEM TO MY TRUCK OVER HEATING AND STILL CHARGED ME FOR THE TIME JUST TO TELL HE DOESNT KNOW WHAT THE PROBLEM IS...IT WAS JUST A BAD RADIATOR.

Lu
Review №73

Friendly and corteous people. Fast and reliable service.

Sa
Review №74

Not the best costumer service. This place is so outdated and not welcoming.

La
Review №75

Dont like this place dont get lm test here you will fail

Ty
Review №76

Quick and easy for emissions service.

Al
Review №77

I miss Jimbo!

Me
Review №78

Fast, friendly service.

Ch
Review №79

Emissions is a snap here

Je
Review №80

Horrible customer service

Ad
Review №81

Quick service

Li
Review №82

Service with a smile 😊

de
Review №83

Quick and good service

Je
Review №84

Best around

Me
Review №85

Help full

me
Review №86

Fast service

Jo
Review №87

Friendly staff in and out

Em
Review №88

Bad customer service!

Wi
Review №89

Prices are high

Ra
Review №90

It was just a question about the vicita car.

Jo
Review №91

This place is very good

Information
11 Photos
91 Comments
4.1 Rating
  • Address:1676 Thomaston Ave, Waterbury, CT 06704, United States
  • Site:http://montambaults.com/
  • Phone:+1 203-756-7026
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations