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Get Hooked Towing
1385 E S Hillcrest Dr Unit #1, Washington, UT 84780, United States
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Get Hooked Towing

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Mi
Review №1

What can I say? Top notch customer service and professionals all the way around. We got a flat with no way to repair it in a rental on a rainy day in Zion NP, Jeremy and another fellow (I dont remember his name) came to fix it promptly from Hurricane. They called with an ETA, then an update when they were close. After putting on the donut, they were able to point me towards a place to have the tire replaced on short notice. Not only that but he called back later to follow up and make sure all was well, which it was. All in all if youre going to have a bad day, these guys can help turn it around.

Ha
Review №2

Jeremy was able to get our van out of a deep sand pit and up a steep, rocky slope in under 10 minutes. We scheduled with him the night before thanksgiving at 10:30 and he showed up at 8 am thanksgiving morning. Thankful for him being on time and very professional and friendly! Jeremy suggested we check with our insurance to see if it was covered. He was very easy to work with to submit the appropriate documentation. Thanks again!!

Ja
Review №3

Car broke down in St. George and needed to be towed to a dealership in Las Vegas. Jeremy @ Get Hooked Towing came out and saved the day! He was prompt, personable, and very professional and I would definitely recommend! Thanks again Jeremy!!

Em
Review №4

Jeremy made a not so great experience into an overall good end to a long day. My friend and I lost our keys in Zion and with limited service and phone battery, Jeremy was quick to help us out. He picked the car up in a timely manner and quickly alleviated any worry our doubt we had about getting a new rental car. We feel so lucky to have had Jeremy as our tow truck operator and would highly recommend!

Si
Review №5

Hit a deer during the road trip and Get Hooked was the only towing place in the area willing to pick us up. Not only did Jeremy come with a Large cab truck to take myself, mom, and sister but also his dog Toby who basically became our comfort animal for the ride. Once Jeremy dropped us off, he took our car to his yard until we sorted things out, free of charge! He was very responsive, stand up guy, and took great care of his clients. 10/10 would recommend to a friend. Thanks Jeremy & Get Hooked!

Do
Review №6

Get Hooked Towing came to the rescue! This towing company makes sure you are safe and you are well taken care of. Jeremy picked us up because we lost our keys and he was willing to pick us up at 11am and get us to where we needed to get, getting us home was their priority. Thank you Jeremy and Get Hooked Towing!

Ha
Review №7

As far as getting a flat tire on a road trip goes - this was by far the best flat experience, all thanks to Jeremy and Get Hooked. Not only did he show up fast, he had a sense of humor and called Big O Tires so I could get in with them first thing in the morning. Thank you Get Hooked and Jeremy - deeply grateful for the help.

Al
Review №8

Our car died while on the highway and needed to be towed to Vegas. For a 3 hour ride with someone we didn’t know, get hooked is truly the best option you could ask for. They were able to get the car loaded quickly and we had some nice conversations during the ride. This was the best towing experience one could ask for.

Be
Review №9

I cannot give enough praise and thanks to Jeremy and Get Hooked Towing. We were stranded in Bryce Canyon and he got us a car on Easter Sunday. He is so good at his job: knows how to work with Roadside Assistance and Car Rental companies. His response and communication with us throughout the entire ordeal was so professional and courteous. THANKS!!!

Ja
Review №10

Jeremy is truly a blessing. This man goes above and beyond! For us common folk who are stranded on the side of the road hoping for some relief, he delivers 100%Here is our story: My wife and I rented a 2021 Nissan Sentra and it only had 2000 miles on it. We are on a road trip across states and on a freeway while passing a car the vehicle malfunctioned.We worked with the rental place and they reached Jeremy with Get Hooked Towing. Jeremy was very easy going and great to talk to. It turns out that we needed his help to take us to the nearest city so we could get a place to stay because its 10pm and no one was open and no uber would be around to reach us.When we got to our hotel, Jeremy helped us with our stuff and was professional all the way. He did not have to go above and beyond for us but the short version is that he teamed up with us while we all made calls to figure out what to do and because of his help we were able to get back to our road trip.My wife and I are truly thankful that he was the person who came to help us and we are forever thankful.Sincerely,Jason and Naomi

da
Review №11

Got my car stuck in some deep red sand, called them up and they got me out. No stress, no worries! They are amazing and Jeremy is awesome at what he does. Call them if you need help and they will!

So
Review №12

Best customer service!!! We appreciate this company so much. Went above and beyond for my husband and I

Dy
Review №13

Me and my lady were out on vacation in St. george and were going through some of trails in her mustang. Very bad idea came to conclusion where we ended up getting stuck multiple times and were forced to call someone. These people are amazing, I ended up slicing my hand open so they brought us water and some bandages. We were pretty stuck and they managed to help get us out. 10/10 would recommend!

Ge
Review №14

Price was much higher than quoted. Driver was nice. But late

Gr
Review №15

They really helped me out of a jam stranded a couple hours away from St George. Very professional, good communication and very personable. Excellent service!!

Ca
Review №16

Jeremy was exceptionally helpful. He knew it was important to me to be able to get home the next day and went the extra mile to ensure that our car would be safe for travel. Thank you!

Ki
Review №17

Both Jeremy and Jordan are true professionals that made a long day better by towing my car all the way to Vegas. I sincerely appreciated their communication, professionalism and fair price. They showed up on time and even updated me when traffic added 5 minutes to the schedule. Additionally, they seem to have a solution for every little problem and were solution oriented. The sense of humor was just a plus.

Au
Review №18

Jeremy was awesome! He was very friendly and prompt. Communicating with him was very easy. I had my 5 month old baby with me and I really appreciated how fast he was.

Je
Review №19

I had a great experience. Its hard to find people who are light hearted and enjoy what they do for a living. He had my truck unlocked and ready to go before I got back from the ATM. Thank you

Am
Review №20

Quick response and great service. He is friendly and efficient.

Au
Review №21

My teenager messed up her front end in the middle of the night. Even at 1 a.m. they provided fast and friendly service. My insurance was a hot mess but their team was amazing and professional. I wont call anyone else, they have set a new standard for service in Southern Utah. Big thank you for going above and beyond!

AR
Review №22

My car wouldn’t start due to a computer glitch which caused the car to lock itself. YIKES! Any kind of car trouble stresses me out. But from the moment Jeremy, from GET HITCHED TOWING, called to inform me of his arrival time and the moment he drove away with my car I felt like I had an old friend helping me. He was polite, informed me of everything he was doin professional and friendly. We even laughed a few times. I would recommend GET HITCHED TOWING to anyone - even my mom. Jeremy thank you so much for making a stressful situation a pleasant experience. Now I just need to get the car fixed🤦‍♀️

Pa
Review №23

These guys are awesome. I had had a long tuff day completely exhausted and I stopped for gas and couldnt get her to start. And of course it was rush hour spring break town was busy as can be. After calling three other companies with quotes extremely high I was told up to 3 hour waiting time I gave them a call they told me they could be to me in 30 they actually showed up in 10 and were half the price of their competitors these guys rock I wont use anyone else thanks Jeremy.

Ke
Review №24

My yota’s battery became loose when driving on an extremely treacherous road (I know I should be better prepared when doing this but I wasn’t). Answered a 730 am call and drove an hour and a half up a dirt road that is high clearance vehicles only to get me a charge on the battery and tighten it. Can tell they really care about folks and their business.

Al
Review №25

Had a family member need a tow after a flood in Springdale washed her car away and roadside assistance accidentally connected her with this company instead of the company she had already talked to (similar names) she called this company to cancel her tow and the man she talked to was abrasive and rude and hung up on her without confirming that the tow was cancelled. She had to call back later to get verbal confirmation to which he was rude to her AGAIN and hung up on her a second time after giving the verbal confirmation.

ba
Review №26

The owner of the business came and towed our car to our house at 12 am and stuck around and helped us fix our car. We had been having trouble with the bar for weeks and he took time out of his day away from his family at 12 am to help us. He is a great man and this is an awesome business if you need any of their service I highly recommend to come to “GET HOOKED”

Da
Review №27

This guy is hands down the best!! Very friendly and a great personality!!! I was an emotional mess when I called him and he delt with me very professional! I recommend him 100 percent!! On time as well!!

Hi
Review №28

My husband was provided an unsafe car rental that needed to be towed back to a rental agency and replaced. After 8 hours of hellish phone calls, these gentleman went above and beyond and advocated for us in getting a rental replacement and delivering it to us. They are great people that I would recommend to anyone needing their services.

Zo
Review №29

Absolutely amazing, definitely helped in so many ways, super friendly and helpful. Really great towing service will be using him for any tow needs!

Le
Review №30

Very communicative and friendly. We appreciated his promptness as well! Thanks again!

Ry
Review №31

Great guy took good care of us. Thanks again

Di
Review №32

We had used the mechanic next door to his and had a miscommunication and couldn’t figure out where the heck to put our vehicles to transfer all of our stuff (we had broken down on our way to vacation and came back in a rental fully loaded and needed to transfer everything back to our vehicle), Jeremy came out and Let us use the parking spots in front of his business to unload and load everything and was incredibly friendly about everything even though we were completely in his way. When we were all done he came out and wished us well and made sure we had everything we needed to continue on and was all around a stand up guy. Wish more people were like him!

ca
Review №33

Jeremy Came out quickly and got our truck running QUICKLY!!!

Da
Review №34

Jeremy was incredibly Knowledgeable and friendly, he came out and pulled us out of a ditch at 3 in the morning. I will definently give him a call again should we ever need it

Da
Review №35

Absolutely amazing! We got a flat tire and he came in a timely manner and towed our car to Wal-Mart. He was very polite and professional. I would defiantly recommend him and use his service again.

Mi
Review №36

We had a wrecked motercycle and couldnt figure how to get it out. Jeremy showed up at the end of a long day, was extremely nice and all around an amazing guy. I will continue to use his service and I urge people to do the same. Faith in Humanity restored!

Ch
Review №37

Jeremy was very professional and went above the call to action. Best tow I’ve ever had and I’m thankful for how great of a job he did.

La
Review №38

Jeremy (owner) and Jordan showed up when they said they would. They also charged exactly what they quoted (two tows). They were also very careful with my baby (Jeep). I had to have them do a long haul to Salt Lake City, UT on short notice, and they made it happen. Id use them again (but I hope I dont need to).

Pa
Review №39

My vehicle had flat tire and I needed help taking off my tire & putting on the spare tire. Jeremy was very helpful & got the job done instantly very thankful for his help

Am
Review №40

When it flooded the other night, my sons car was broken down and Jeremy moved the car to a better spot so it wouldnt be swept away. He left his card so we knew how it got moved. When I called him to have him tow it to Toyota dealership he showed up in a in less than 30 MIN, and rates were very reasonable. - great guy! Thank you!

ky
Review №41

I had a flat tire and he showed up super fast. He got my car safely to where it needed to go and he was very friendly and funny. I will recommend them and use them in the future.

Ra
Review №42

Jeremy was prompt and friendly when he arrived to help me on my lockout. Which is greatly appreciated when you’re out in the heat we have here in So. Utah😉 I highly recommend “Get Hooked towing” courteous and professional service from experts

Ky
Review №43

Get hooked helped us out with a local tow late at night and even offered to take a look at our battery to see what he could do to help us out after he got our car back home. He took time out of his night to go the extra mile and get us back on the road. Thanks.

Ch
Review №44

Fast, friendly & super helpful! I highly recommend them!

Ea
Review №45

Great service, Great response time, handled everything very professional.

Je
Review №46

Amazing!!!!

Information
8 Photos
46 Comments
5 Rating
  • Address:1385 E S Hillcrest Dr Unit #1, Washington, UT 84780, United States
  • Site:https://gethookedtowingstg.com/
  • Phone:+1 435-680-7235
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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