This is the worst company that I have ever had the displeasure of having contact with. When I received my first bill it was almost double what I was quoted due to various fees that they neglect to mention when you sign up. I immediately cancelled my service. However it got worse from there. They cancelled my online login so that I couldnt pay my bill. When I called to try to pay, the phone system no longer recognized my account number. After spending an hour on the phone, I was finally connected with someone, however they told me that despite calling to cancel my service they were still charging me. They tried to charge me for the modem that I had already sent back, and even tried to charge $7 for paying my bill over the phone.Avoid this company at all costs. They are predatory and need to be reported to the Better Business Bureau.