Honestly, I am always on the move. Having the ability to book a conference room from wherever I am and been able to receive the quality of service they provide with everything I need for whichever type of conference or meeting I’m having it’s such peace of mind. Comparing others, I’ve never seen such dedication to help and allocate the customers as theirs.So thankful for your work guys, always helping me being more efficient.Keep up the great work & God bless.
I recently signed up with Regus in Washington DC. I met with a Regus manager and I informed him that I was looking for an office with a phone answering service, copy machine and fax line included in my rental fee which is the same setup I had with my previous landlord. I was told that “I am at the right place.”I was quoted a price of approximately $1275 for an “all inclusive” office that includes a “phone answering service with unlimited calls in the United States.” I was specifically told that when I receive a call the receptionist would answer the phone, ask who was on the phone and announce the call to me. I was also given a “deal” if I signed up for two years that I would be able to make copies at 5 cents per copy and I was shown the kitchen and told I will be able to use kitchen services for coffee and water, all included in my rental fee of $1275. With the above terms in mind, I signed up for a two year lease to start on October 16, 2017.Approximately three weeks prior to the commencement of my lease term, I visited the office space to meet the new area manager and that is when I learned that most of the representations made to me were false. In other words, I was defrauded. During my conversation with the new area manager, I discovered that my rent did NOT include a phone answering service, did NOT include use of the kitchen and did NOT include use of the copy machine at 5 cents per copy. I was now told that I do get a phone but I would have to pay extra to have my phone answered. I was also told that I would have to pay a monthly fee to use the kitchen and I would have to pay 15 cents per copy to use the copy machine.
Ive done a few training sessions at this Regus location. The staff is not friendly or helpful. Not once have I felt welcome or comfortable in this space. I have also had complaints about the space from my workshop attendees.In the middle of one session, a lady came in to give us a tour. She was rushed, rude and very condescending. I have had similar experiences at other Regus locations.
Love the DC Metro.. Come teach LA how its done
Perfect facility for conducting business