Granted, there’s a lot of Covid fatigue in this review. Let’s start with what it’s good, it always is; the staff. I’ve never been to Marriott property that I can recall where the staff was not professional and friendly. This is no exception. However this was one of, if not the only, time that I just didn’t feel special in a Marriott. The place desperately needs a refresh. They can manage to keep the fitness center and pool open but not the restaurant or bar. You cannot even get a wine glass to take to your room Monday through Wednesday. Somehow when I was told if I want to drink something in my room I have to use a paper coffee cup it just went through me the wrong way. This is my second stay in three weeks, the next one will be at a different Marriott property in the area. It may cost me 5 to 10 minutes of walking but I hope it will be worth it.

Dont forget to use Hᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ when booking a hotel. This website will compare thousands of hotel sites and normally will have rates much cheaper compared to others! Thank me later! This hotel is one of the highest rated in this area. Ive been coming here for a long time. If you choose this place you wont be let down.Very nice rooms. Staff was very friendly. Probably a 10 or 15 minute walk to Washington Memorial.

Hotel is really great, has spacious clean rooms with nice bathrooms, and a great venue to boot. My only complaint, which sadly dragged down the whole experience, has to do with the awful service we got from valet staff.From check-in to check-out, it was all problems. The crew made it very awkward for me and my wife to get around town. We didnt take a lot of trips (about only one outing per our two-night stay) but they still did their darndest to make it clear to us they thought of us as a nuisance. When they werent doing everything they could to make each request to retrieve my car seem like a major inconvenience to them, they were openly rude and mocking to our faces. Miserable people who expect first-timers to just know every part of their valet procedure, and if you dont, you can expect to get chastised. Valet crew either needs a big raise, or, if money isnt the issue, an even bigger attitude adjustment. Everyone else was very accommodating, thankfully.

Great stay. Hotel is centrally located and the national mall is a short walk. Staff was super friendly rooms were clean and price was reasonable. Will definitely come back!

We visited this hotel on August 14. This hotel was so close to the action in Washington. Whether you travel by car or pub. Transportation, it’s good to not worry about parking.The Marriott staff were helpful and our room was incredible. A very good experience at a reasonable price.

Decent rooms great prices very nice lobby restaurant Starbucks and surrounding area. Very close to metro center(100 steps from entrence) and China Town(3 block close 5 minute walk) great staff

Good location and friendly staff. Even the housekeeping lady was so sweet and accommodating. We weren’t expecting our housekeeping during our stay given the current state of things with this pandemic (short staffed hospitality teams), but every single day, our room was cleaned, we got fresh towels, we even got our bathroom floor mopped. I do wish the room had a microwave, though, but not a deal-breaker at all.

Positive: This hotel met and exceed my expectations. Location was perfect. Close to metro, restaurants and museums. staff was extremely friendly and helpful. They met you with a friendly smile. Staff at front desk check us in. Very, very kind and helpful.

We had a couple issues during our stay and the front desk staff was more than accommodating, very pleased with them! Location is fantastic and if you are planning on taking the metro, its probably the best option in DC. Beds were very comfortable, water pressure and temperature were excellent, room was quiet and we slept really well. A few downsides were the pool area felt dirty and underwhelming and our shower wasnt spotless, but I didnt care enough to complain. Restaurant is not open, so there was no room service and it would be nice if their website was updated in regards to things like that. Masks are optional if you are vaccinated which is a huge plus for us! I would stay here again.

Wonderful place to stay, cant wait to go back and stay.

We couldnt have been more well located! This Marriott is at the heart of DC and there are lots of attractions we can just walk to. Many of the Smithsonian Museums are in the area, as well as the National Archives and many of the tour pick-up points. The kids got to enjoy the saltwater pool every evening and had a blast! The room in which we stayed in was very family-friendly as they had doors that could connect our room to the family we were traveling with, so at the end of the day, kids could watch a movie in one room and grown-ups hang out and made plans for the next day in another room.The only thing that I wasnt aware of was the size of the beds, I understood that a room with double beds would have 2 queen size beds, which was not the case. The beds are not queen size, they are full size and that was a bit uncomfortable for me and my husband. Other than that, the staff is super friendly and goes above and beyond to help if we need anything. A great experience.

First the positives:Welcoming staff at the front when we arrived. We already had our mobile key and were directed to the elevators. The hallway had a distinct food odor when we arrived on our floor. Unfortunately we discovered the smell was coming from our room. The lobby was nice, and the restaurant looked fab.Now onto the areas for improvement:Keep in mind Im not the fussy sort. Nor am I the type to notify staff to fix things or do better. It wasnt a bad odor, but it was apparent that nothing had been done to address this from the previous guest. Minor, nitpicky issue but it was all downhill from here. The air conditioner had a nasty rattle, which was fine as it wasnt hot enough to need it on all night long.The condition of the room was beneath any sort of Marriott standards. If the management and staff cant bother to find mildew, leaks, and other shortcomings its not my job to point these things out. The whole let us make it right mentality simply allows them to ignore people who dont raise a fuss for poor service or quality. Ill simply leave this review, and take my money elsewhere from now on.The bed was moderately hard, and the fixtures were pretty worn. The bathroom had a bit of mildew here and there (which is common and I dont expect anything different at this point). What was not acceptable at all was the obvious leak and bad patch job on the ceiling. Thats where I draw the line. This isnt Motel 6 and its just plain unacceptable. And again, Im not going to request that they make it right- theyre either ignorant of the issue (bad service) or they know and just assume the complainers will request new rooms (also bad service). In either case, no thanks.

Clean rooms friendly staff good restaurant. Has the option of valet parking which comes out to be cheaper oppose to paying to use the parking garage after the prices all add up. You have the metro and all kinds of rideshare services.

Clean hotel. excellent service. allowed early check in with baby and late checkout. hotel is in a great location too. there is a parking garage across the street which costs $20 for 24h and allows in and out privileges. you just have to purchase online.

I hope the first of many visits. Very comfortable. We slept sound. Location is perfect. The Metro is steps away. We were able to get a bottle of wine and popcorn in the lobby and Starbucks.Our visit was the worst and the Best. Due to the pandemic many places were closed(most Smithsonians). The city was empty. We enjoyed EVERYTHING that was open with Ease. As a family trip, its a 10. Im not sure the city will be the same when we come back.

Great location, very nice room, beautiful hotel!Wonderful guest services!!! Danielle Palacios made our experience even better!!!

The hotel was in a great location, well maintained, and quite comfortable. The staff although reduced due to the pandemic were very accommodating. If your getting in late and taking the metro this is a great hotel as it’s right off the Metro Center exit. Overall, great place to stay and I will be back.

They are very accommodating, room was clean and enjoyed my stay! Drinks and Food is good also!

Enjoyed our stay...everyone was so accommodating and cheerful..great location across the street from Macys 👍👍

The hotel was obviously not cleaned very well and the sheets had hair and stains on them. The room has a funny smell. Found trash in the room, and the shower was terrible!!! The lobby and the service was nice but the room was overall terrible!!! I guess the room is good for a big city hotel but I would highly suggest finding a better one or just staying in a hotel close to DC.

Nice location and staff. Although, we had no water pressure in shower and the water temperature maxed out at about 75°. Only got 1 squirt of soap out of body wash dispenser also. Pretty big bummer for what we paid. Last gripe, trim work in the room looks like I did the work and they need to get rid of the popcorn ceiling if they want 4 stars. Oh and dont try calling this hotel.

Really nice and a good distance from the Mall. Great to be right next to a Metro center that has multiple lines running.

Positive: Location, price, & quick valet parking service. Negative: Room had a receipt from previous guest on floor, no hand soap in bathroom, & shampoo bottle was cracked & leaking on counter upon arrival. Overnight parking NOT advertised as additional $65.

Staff is great! Brought a LOT of kids in for a competition and they were so amazing and easy to work with!!!! Clean rooms.

Nice pool. Room was standard to subpar AC was great but not enough bathroom products and missing microwave. Cheesy wall art too

Its an OK hotel. The on-site restaurant/bar are only open Th-F-S. They said this is due to covid and staffing issues (July 2021). There is no housekeeping, unless requested. Thats understandable. The staff was excellent and responded to our room in 5 minutes when we requested extra coffee and towels. There is no breakfast, lunch or room service, so be prepared to walk several blocks to find food if you are there Sunday-Wednesday. The water in the shower was either lukewarm, or hotter than the surface of the sun. The showers have wall mounted body wash, shampoo and conditioner, which was nice. I would stay there again, but only if I had to (like for a conference). Im sure it will get better once covid is over with.

Very nice rooms. Staff was very friendly. Probably a 10 or 15 minute walk to Washington Memorial.

Love the hotel location, its in close proximity to all of the museums. Fantastic staff!!

Positive: The staff was very accommodating and super nice. The room was clean and as described. Overall it was great!

One of my favorites in DC. Good location and friendly staff.

Positive: Great location, staff went above and beyond, rooms are very quiet and beds are comfortable. Negative: Restaurant is closed so no room service, room could have been slightly cleaner.

Card machine not working, bathtub was stopped up, poor communication between front desk and valet, Netflix not working properly and room was hot.

Positive: The staff was incredibly friendly. The rooms and facility were clean. Negative: Parking was expensive, and it took a long time to get my car parked.

I love the location for shopping, nice restaurants and sightseeing. The rooms are clean and the hotel is quiet.

EVERYONE, from the front desk staff, security, housekeeping, and the valet Keith, were extremely friendly . Always eager to help and always a smile. The beds were very comfortable, shower great, plenty of counter space in the bathroom. I would definitely stay again.

Positive: Very helpful staff. Location was great

Close to everything great stay

Great hotel in the perfect location for visiting the downtown area. Many wonderful restaurants nearby.

Great place to stay and friendly people!

Excellent location. Very friendly staff.

Attended a convention at the DC Convention Center and thought this location was excellent. Walking distance to the convention center, many restaurants close by and also convenient to good retail shopping. Also located right next to Metro which made travel to sightseeing and airport very easy. Hotel is modern and very clean. Rooms are roomy and comfortable. Dont hesitate to choose this hotel.

Positive: Friendly staff, very accommodating

Great hotel in a great location. Very accommodating.

Stayed two nights for a meeting. Well located hotel, fast check in, good rooms. All employees were courteous, and the hotel was very clean. Ate in the restaurant and was pleased with the food and pricing. Finally a restaurant that doesn?t gouge in price, they have Happy Hour dinner specials. Also had a lovely lunch there- presentation of the food was excellent.

Positive: Location Negative: No - all was wonderful given COVID restricitions they did a great job.

Stayed two nights for a meeting. Well located hotel, fast check in, good rooms. All employees were courteous, and the hotel was very clean. Ate in the restaurant and was pleased with the food and pricing. Finally a restaurant that doesn’t gouge in price, they have Happy Hour dinner specials. Also had a lovely lunch there- presentation of the food was excellent.

We met Michael at the front desk today and he treated us VERY WELL!!! I’ll certainly return as soon as we find ourselves in DC. Thanks, Michael.

Great location to the Metro Station. Several shops such as Macys, TJ Maxx, Marshalls and restaurants nearby, meaning within walking distance of less than .25 of a mile. Also close to the new district that has the Louis Vuitton, Gucci, etc Stores, also within walking distance. The rooms are good, still have refrigerators and full bath tubs which is hard to come by these days. Starbucks inside the hotel along with a great happy hour at the hotel restaurant. The staff was very courteous. Easy drop off and pick p for taxi or uber or lyft service.

Over priced. Restaurants are all closed and had no housekeeping but still charging out ragesous prices. Only redeeming quality is the employees are very friendly and helpful.

1st of all Im a Titanium Elite member for life. I have been a Marriott member for close to 20 years so I know a little bit about good service and poor service. I booked 2 rooms for my family on Sept 25th and 26th I was kicked to the curb (without proper notice) the day of my arrival. I did get an email that I had 1 room with 6 people in my party. Not possible???I called the hotel 5 or 6 times to get this resolved no answer. I finally had to call reservations book another Marriott further away just to get my travel arrangements completed. Marriott customer care also called this hotel more than 10 time no answer. A security guard finally answered the phone on the 12 or 15 time and stated no one was at the front desk. I filed a grievance and got a complaint # I asked the hotel to follow up with me (the manager specifically) no call or email to date. Ive followed up with my Marriott customer care over a week ago. They also sent a request to the hotel to follow up with me.... you guessed it still nothing.This is the most ridiculous form of customer service Ive ever been associated with and for this hotel which is a premier Marriott brand not to offer me compensation for canceling my room is beyond frustrating. I am reviewing other hotel brands to look at transferring my business to a more hospitable company.I believe Ive given sufficient time and opportunity for this issue to be resolved.This is the worst example of customer service and it appears typical of this hotel.....

Stayed at the Marriott Metro Center on business for 12 nights. It was convenient to the metro and many sightseeing locations. Having the restaurant and Starbucks in the lobby was very convenient for when I didnt feel like leaving the hotel in the evening and when I was in a rush in the morning. The fitness center was a good size with many options. Water, towels and apples were provided which was appreciated. I did have an issue with my AC working during my stay and the staff went above and beyond to rectify the situation and make sure I was happy afterwards. The moved and upgraded my room, offered me extra Marriot Bonvoy points and gave me a credit to the restaurant for dinner, which I happily used. Thank you Danielle and Nick especially for going above and beyond to make my long stay comfortable.

I really didn’t enjoy my stay at this hotelmainly because the security and locked door checkpoint then key to access elevator which prevents easy access to hotel. In addition the house keeper was very mean to me because I used my Titanium status for a late check out. She knocked on my door several times acting very aggravated that I had a late check out. The last day of my stay my air conditioner gave out which forced me to leave early. The front desk clerks are never at the desk and u stand around for about 10min after ringing bell. Definitely won’t go back especially because homeless people druggies and alcoholics hang out near by at 7 11...

We were very happy with the Washington Marriott at Metro Center for our recent vacation. The location was good for purposes of sightseeing. Theres a Metro stop right outside the hotel, and it was walking distance from many tourist areas. The hotel staff was excellent. The rooms were very nice - extremely comfortable king bed; good counter space in the bathroom. We picked this hotel because it had a pool, and was in a good location. Overall, great choice, and we would stay here again.

Great hotel overall. Great location. Fire and Ive was okay with subpar service and okay food. Check in/out was a breeze.The Starbucks folks were always great in the am.Would be nice if a few more items were provided to guests, coffee (could just be regular so as not to compete with Starbucks) muffins fruit.

Beautiful hotel, friendly staff. Large rooms. Clean hotel.

This property is wonderful. Its conveniently located near my office but thats not the only reason I stay here. The staff. The staff totally make the difference for me. Super helpful, friendly and attentive, from check-in desk to restaurant and all through the hotel. Between them and the location, this is my first choice whenever Im in town for work.

Property is well maintained but a little dated. The concierge lounge is basic but staff is friendly and helpful. Room size is good. Bathroom basic but up to date and despite the trend in many hotels well lighted. Bed is typical Marriott quality. Very comfortable. Large screen TV with usual channels. Desk is compact but workable with a comfortable task chair.

The staff at this hotel made my students feel as valued as any high powered business person. They were friendly and engaging and in all dealing were encouraging to my students. This is not always the case when people deal with teens but the staff at Metro Center were Amazing! I will definitely stay here again.

THE BEST THING IVE EVER BEEN TO!!!!!!!

My children and I met up in Washington for a holiday celebration that included a Capitals hockey game and some sight seeing. This is our second time using this hotel as our base. We love this hotel! Great location with very nice rooms. We appreciated being able to leave our luggage for the last day when we went to brunch. Pleasant staff. We will return!! Thank you for keeping this lovely hotel affordable!

The location is unbeatable ... same block as a metro stop ... super easy to get from and to the airport. Walk to the White House and ford theater and China town.... easy metro ride to the capitol and museums....the rooms are nice and quiet. I enjoyed my stay and u can get a good rate if u book far enough ahead.

Awesome stay! Staff was friendly and the room was clean and spacious. Best hotel experience Ive ever had. Location is ideal. Near, Starbucks, Macy’s, forever 21, and capitol grill. All in walking distance.

The person at the front desk was so nice who worked on the weekend we had a great stay and felt so safe .. thank you!

This is a great hotel. The beds are really comfortable. They are soft and fluffy. I get into bed and I’m out. The staff is very professional and friendly. I always feel welcome, like I’ve come home. The housekeeping staff are friendly and always say hello in the hallway. The hotel is conveniently located to the city. Metro is close by. The bar is warm and inviting and the staff are very friendly and helpful.

We arrived for the 2019 Police Officer Memorial week and as soon as we arrived we were greeted by a doorman who was very friendly and polite. He was happy and grabbed our bags and brought them inside for us. We walked to the counter to check in and were met by Ms. Lisa who quickly checked us in. Lisa was friendly and happy and again you could tell she was happy at her job. Every time we walked around the lobby which has a Starbucks inside the staff were extremely efficient and if we had any question they were quick to respond. The location was perfect for what we were there for. It only took a few short Uber rides to get to all the events. We will definitely be back next year!!

We thoroughly enjoyed our stay at Marriott at Metro Center. It was a nice, clean hotel with very friendly staff at the front desk, concierge and over the phone when needed. Our room was clean, and the bed was very comfortable. Possibly the best thing about this hotel was the location; right next to metro station where you have access to 4 lines which came in very handy as we were all over the city, right by metro station is a place to rent bikes and we also were able to pick up some electric scooters in that location. Starbucks in the hotel and multiple good food options within a block. Would definitely stay here again!

Great location. Metro right outside, walkable to almost everything. Rooms are quiet and staff is friendly. I took one star off due to small club lounge. Once it gets upgraded to the new M club it will be perfect!

Awesome place even during this unprecedented times.

I had to stay overnight at the Marriott Metro Center and complete some work for two live events. It was a joy to relax in a king-size bedroom with a full-size bathtub and soak and relax each night. I worked 14 hours a day, but I also had room service to bring me delicious food and ended my stay on Sunday morning in the restaurant. Every member of the staff was as wonderful as always. I highly recommend the Marriott. No matter what Marriott location I choose, they are all wonderful!

This is a great hotel that is perfect for my travel business needs. It is located right off the metro so you can go directly to the hotel from Reagan National Airport. Due to its location you really do not need a rental can because you can take the metro all over the city and take bikes and scooters to the National Mall area. It you dont want to do that, the walk is relatively short. The staff is friendly the hotel is clean and the beds are actually comfortable.

Very clean and the staff are always very helpful and friendly. Shame the pandemic has closed their Starbucks and restaurant.

Very convenient location. Wheelchair accessible hotel and rooms, and friendly and helpful staff. The only issue we had was the forced air heating system throughout the hotel was set at full blast. It was hot and drying out our eyes over the duration of our stay

This location is perfect if you are interested in seeing the monuments, many are in walking distance. There is a Macys across the street and Nordstom Rack up the street for last minute shopping. Theres a Walgreens up the street for last minute toiletries. There is also nightlife nearby and restaurants at various price points nearby. A Metro station is on the corner, I dont think the location could be more perfect.The staff was wonderful. Each person has authority to do something about what you need. We didnt have to wait to hear from managers to get approval for small things like leaving our luggage up front or splitting the room bill.The lobby restaurant has a nice happy hour, we also tried breakfast and everything was tasty. The staff was friendly.The room we had was standard but very clean and comfortable. We had everything we needed to get a good nights sleep and it was quiet late a night.You cant go wrong here.

This location is perfect if you are interested in seeing the monuments, many are in walking distance. There is a Macys across the street and Nordstom Rack up the street for last minute shopping. Theres a Walgreens up the street for last minute toiletries. There is also nightlife nearby and restaurants at various price points nearby. A Metro station is on the corner, I dont think the location could be more perfect.The staff was wonderful. Each person has authority to do something about what you need. We didnt have to wait to hear from managers to get approval for small things like leaving our luggage up front or splitting the room bill.The lobby restaurant has a nice happy hour, we also tried breakfast and everything was tasty. The staff was friendly.The room we had was standard but very clean and comfortable. We had everything we needed to get a good nights sleep and it was quiet late a night.You cant go wrong here.

We enjoyed our stay here. It is conveniently located to attractions like Smithsonian Museums, White House, etc. Even more, tho, it is not even a block to the Metro, so it makes moving around the city, getting to the train station, etc., very easy. Rooms were clean. Front desk staff fine. Pool was standard hotel pool, but exercise room a bit better than many hotels Ive stayed at.

We loved this hotel. Large, clean room with a big seating area. large TV, good mattress, and nice bathroom. The staff was very friendly. And the Fire and Sage restaurant was excellent, probably the best Hotel food ever, all at a reasonable price. We found ourselves eating there often after a long day of doing the tourist thing and not wanting to go out again. The location is very good for seeing the sights. My only disappointment was that Gold Elite status did not provide access to the lounge. Other than that, highly recommended.

Loved this hotel as its centrally located to my office. Very chic property and the staff was GREAT, from the receptionist during my checking, the bell hop at the front door, NICK the BEST Bartender, Julia the Manager and the custodial staff!! Thanks for making me feel right at home! Ill definitely be back!

Great food, including vegetarian selections, staff friendly not pushy. pool is shallow but well maintained, food at conference breaks was excellent, quality of av in conference rooms great. Easy to get to metro and airport. There are great and affordable restaurants nearby

Ive stayed at this Marriott several times for an annual convention. A few times I had to stay elsewhere in the neighborhood due to no vacancies at Marriott. I prefer to stay in the hotel where my meetings are taking place for convenience and time-saving. Lobby staff is terrific, very helpful. Rooms are very clean. Beds super comfy. In-house restaurant Fire & Sage could use a face-lift and a good clean, and they need to return the strawberry basil margarita to their standard drink menu (its never been the same since they dropped it)! This hotel is VERY convenient to neighborhood attractions, including the National Portrait Gallery ( a must-see, 5 block walk), Chinatown, great shopping and dozens of great restaurants. An easy ride to Regan airport. Safe, easy-to-walk neighborhood.

Clean trains. Empty due to pandemic

Very nice hotel in a great location for anyone doing business in Washington DC at the cabin. The staff were very helpful and friendly. The room was clean and well appointed. I recommend this hotel if you’re coming to Washington DC to do business

We had a great stay this past long weekend! The rooms were clean, staff was very helpful and friendly, there is a indoor pool, and a Starbucks in the lobby. We ate at the Fire & Sage as well, the cauliflower and Cobb salad was great, my daughter had the burger and was very happy with it. Also, the restaurant staff was great! Even when dealing with so many teenage volleyball players all weekend! My only complaint is the cost of parking, but that typical for DC.

Im aware that hotel prices in Washington are all high but seriously for that kind of money one would expect more. The bed was average, the room was small, the view was one of pipes and roof tops, the internet was average. Concierge services really didnt exist. The doorman was really a nice man who remembered our names immediately and greeted us in a friendly manner each time we went in and out. He was the best part of the stay.

This hotel is located in a great location for walking to all the attractions. Ample places to sightsee, dine and have libations. The staff is great, and if you banter with the doormen they’ll give you some great tips on the area, theyre the crust of DC.

Lovely hotel with a workout room, pool, and concierge lounge. Nice hotel restaurant that is reasonably priced and with good food. The restaurant staff are very nice and accommodating. Overall, great hotel close to the National Mall, monuments, and metro. Within waking distance to Chinatown and Ford Theater.

Extremely friendly and professional staff. Didnt matter if I was checking-in, checking-out, or asking directions, every staff member I talked to went out of their way to make sure I was taken care of. The hotel is in good condition and my room was very clean. The location is extremely convenient to the Metro, making all of my travels within DC very easy.

Enjoyed our stay. Liked the package that we had that included sparkling cider, chocolate covered strawberries and breakfast. Room was clean and comfortable. Staff was very helpful and professional. Liked the convenience of the location to nearby museums and restaurants.

We spent just one night in Washington for a guys night. I chose this Marriott over others because they have a concierge lounge and pool. As a Platinum Elite member, I enjoy the lounge for beverages, snacks, etc. Unfortunately, the lounge closed the day/evening I was there. I was told its only open Sunday evening to Friday morning, and of course, I was there Friday evening into Saturday. I didnt see this anywhere on the hotels page and was very disappointed as it was the main factor in selecting this Marriott over others. I do believe that Marriott as a whole needs to do a better job on outlining the lounge and other Platinum/Gold benefits for each hotel on the website so as to have full transparency for those traveling and looking at which hotel to choose. Also, the pool didnt look nearly as good in person as it did on the website. While not a huge deal, added together with my disappointment re: the lounge, I wasnt too happy. And, while never guaranteed, there were four of us in a room and there was no suite upgrade available, only a larger king room whose sofa would have pulled out directly touching the bed, so I kept the regular two doubles room. Again, its not guaranteed but added to the other items listed above it wasnt my best Marriott stay for sure.The hotel itself is ok - a bit outdated looking. The check-in was fine and she was very polite. Overall, I give it an average rating.

Walking distance to many of the Washington DC attractions.

I chose to stay at the Marriott Metro Center because it was located near where the conference I was attending. The Marriott was $80 cheaper per night and an easy walk. The staff was friendly, room and bathroom was clean and spacious.

We were offered an upgrade for king plus pull out bed upon check in, this was great as we had two kids age 8&4 who loved the pull out. Great central location walking distance from all the sites. Pool was a great addition for the kids after a hot day walking around in museums. Room service came and did a great job every day, and the restaurant at the lobby has super friendly staff with great options for kids and affordable happy hours. It was a great experience

This was my third stay at The Marriott Metro Center. It sits literally on top of the convergence of four DC Metro Transit lines (red, yellow, blue and silver; No worries, you won’t see, hear, or feel the Metro rumbling underneath.) An elevator access entry to the Metro is about 20 feet from the front door of the hotel. This is VERY convenient if you are mobility impaired, pushing a stroller, or towing a suitcase from Reagan airport. I am a woman over age sixty five and traveled alone on this trip. I took the Metro with my suitcase in 20 degree weather to and from Reagan. Unless you already know where it is, the elevator is difficult to find when you are IN the Metro station, so if you find yourself taking the escalator to the street on the inbound trip, you are a short two block walk from the Metro station to the hotel. Outbound, you will have no difficulty finding the elevator at the edge of a small urban plaza/park just outside the hotel. The major museum and monument attractions are easily accessible by a short walk (about 5 blocks to the Mall); you can get closer to specific buildings by Metro. If you don’t want to walk or use the Metro, taxis are lined up outside and Lyft and Uber are usually no more than 2 minutes away. The hotel itself is reliably mid-range Marriott; no surprises, a good trait in a hotel. Especially during week between Christmas and New Year it is an excellent value; prices drop in DC in the winter, especially during a week when Congress has gone home and no lobbying is done. All of the museums are open every day except Christmas Day and some have extended hours.

The staff was very friendly and helpful. Have not been to a hotel that had any better employees. They were all very helpful and competent. The restaurant was very good, too, but the Maryland Style Crab Soup was delicious.

I stayed here for a week in May for a conference I was attending. From my years traveling to DC for conferences,I know that the desirability of a hotel, especially during a conference is the hotel bars ability to accommodate large groups. I was a little concerned about the layout of Fire & Sage, but the staff, particularly Yodit behind the bar, made it an incredibly enjoyable experience. They entire staff handled the large crowds efficiently and with smiles on their faces. the conference facilities also accommodated our conference of +/- 125 people very well. I would not hesitate to recommend this hotel for a conference.

If you only have a few days to see all the attractions in downtown Washington thenthe Marriott Washington metro is the best place to be. It was walking distance to all the major attractions and finest restaurants. Staff were excellent. As a gold member I got an upgraded room and the front desk was very helpful in helping to determine restaurants as well. Although the lounge was closed on the weekend we were provided with a coupon for breakfast in the dinning room. The lounge opened Sunday night and although small it was well stocked with refreshments and the food was great. We will definitely stay here again.

The hotel is reasonably priced for its great location. Dont expect a room with any good views of this beautiful city. Staff was pleasant.

Clean rooms and great service. This location was the best of all. It is a short 8 min walk to the White House and a quick uber or scooter ride to the national mall. We had a great time here!

A really good value for money. Friendly and helpful team. Good location for easy walking to attractions with a subway station right next-door if needed. Thanks

It was a relaxing and familiar environment. Walking to shop and sight seeing are convenient. Great time! I hope I could afford to come back during the Cherry Blossom days.

This was a family pleasure trip with my two girls (12 and 9) and my husband. We had a wonderful time. First, the staff was great: friendly, helpful, responsive. Second, location really cannot be beat. We walked to the spy museum, the National gallery, the Capitol One Arena (saw the Wizards play in the playoffs), to church, to the Lincoln memorial at night (favorite thing) and more. Also, the Metro is right outside of the hotel (easy ride to airport (Regan) and Arlington National Cemetary), there is a Walgreens and a liquor store one block away. Third, restaurant at hotel was very convenient and good food. During the week, pizza, appetizers and drinks are discounted until a certain time, that helped keep the price down! Breakfast was included with our rate and it was delicious and there were lots of healthy options (not that I took advantage of those). Finally, kids loved the pool and I loved reading by the pool while they were occupied. Watch the rates, after I booked initially they went down and I called to adjust (more than once). That became a slight obsession but I ended up saving about $200. Great Stay!