Ive been going to this gym for a bit more than half a year and appreciate that this location is less busy than other locations like the U St Vida.This gym is smaller than other locations but it also has a smaller regular customer base so it doesn’t feel too crowded, excluding the rare day where everyone in the neighborhood is fighting for a squat rack. There’s a diversity of equipment that is all in good condition - they appear to be adding in brand new machines right now also (August 2021).The gym’s air conditioning has had issues for about 2 months and is the reason I gave this a 4 star rating instead of 5. As someone with asthma, air conditioning at the gym helps me workout more effectively and avoid getting dizzy (especially with masks on). Doesn’t seem like there’s an end in sight for the lack of AC. I appreciate that VIDA management has reached out to members over email to keep us on the loop since it broke.My personal trainer is great and the reason I’d probably keep coming back to this location if I move further away. He’s friendly, kind, and knowledgable on the human anatomy. I feel like I get my money’s worth with sessions and, in addition to workout routines, teaches me the reason for doing workouts a certain way (I.e. the muscle attaches here and here so you want to rotate slightly). I would recommend personal training sessions to other people like me who struggle staying motivated.Equipment: 5/5Staff: 5/5Facilities: 3/5
- Modern equipment- Great relaxing, elegant locker room- Friendliness & responsiveness of management- Friendliness of most staff- Nice space with lots of natural light, and now a smoothie bar :-)
I love the variety of classes and the friendly staff. VIDA is awesome.
What really turned me off is that it really feels like a cash grab and not like an organization thats interested in fitness and its members. Its not like other gyms are cheaper, but if youre paying $150 a month then you should have higher expectations. Pay attention to the other reviews. management of the gym seems to be really poor and staff have no idea whats going on. Even simple questions are met with blank stares and having to go check with someone else. Cookie cutter decor and very little authenticity.
In normal times I would put it at 4 stars, but during COVID, VIDA deserves 5 stars for how they have managed the challenges. I feel very safe at the gym and other patrons are very respectful of the rules and other peoples personal space.
I had a complementary personal training session with one of the Master Trainers, Vincent. He was very professional and attentive. I really appreciate that Vincent was focused on my goals and explained the rationale behind muscle movements and techniques. As for the facility, the location is great, the equipment is modern, and the staff have been very accommodating.
I like that the layout is all on one easily accessible floor. I’ve been going for a month at various times in the day and haven’t had to wait on cardio or strength equipment.The new men’s locker rooms have spacious showers and large, clean sauna and steam rooms. They’re currently updating the women’s.
I cancelled my membership but they still charged me on the month I requested to cancel. They said you have to give a 30 days cancellation notice where they wrote it somewhere on the last page of the gym membership contract. Scammers.
I checked this gym out as I was visiting DC last week. My boyfriend and I were really impressed with the amount and quality of the equipment, how easy going all the patrons were even amongst the busy time of day, and how professional all the personal trainers seemed to be with their clients and with sharing space. They had plenty of free weights, Olympic lifting platforms, and lots of cardio machines in front. We didnt use the group ex rooms but they looked smooth and private, no chance of spectators! I was really impressed with the locker rooms--really clean, plenty of space, and I had the steamroom and sauna all to myself at 8am. As a gym rat myself, I would recommend this gym highly.
Its fine, but certainly not a luxury gym. Layout is crummy, equipment is standard, and locker room is incredibly outdated. Currently they are undergoing construction and it makes working out here miserable... even if end result will be nicer locker rooms. Number 1 area for improvement is communication with members.
“In an effort to continuously improve our member’s fitness experience, we update and improve our amenities and equipment year round. To cover these upgrades, we charge an annual Club Enhancement fee. Your first annual fee will be charged to your account 90 days after your join date. We also charge a monthly eco fee of $3.00.” The fine print of their year long contract is ridiculous. I should pay “Club Enhancement fees?” Isn’t that my membership? And the eco fee isn’t part of the price. The whole contract here is sketchy. I’ve heard the same from others who try to cancel. Avoid at all costs
VIDA suffers from monopoly syndrome. They know theres no comparable game in town, so quality is neglected. Consequently, the facilities are worn down, the membership is oversold (crowded gyms), and the staff is complacent (the housekeeping staff notwithstanding; they’re exceptional!). VIDA retains little loyalty to its members. For those seeking a new gym in the area, hold out a bit longer for the imminent opening of the Mount Vernon Equinox.
Terrible cancellation policies. I thought I had signed on to a one-year membership but it apparently also ran month-to-month after that, so I had to go in and cancel it since I was moving. When I went to cancel it, they assured me that I would be charged only for the immediate month after. Instead I was charged for two months after even though my initial inquiry was well in advance of the 30-day deadline and the desk attendant assured me it would be fine. They also charge a $25 cancellation fee which is absurd. If you have to make customers jump through so many hoops just to cancel, maybe reconsider whether the product you are selling is a good investment.
They charge their customers regular membership dues even when their gym is closed indefinitely. If you try to get your membership frozen it costs you money. If you ask to cancel it costs you money. So basically they charge you for a product that they are unable to provide because they are closed. Unbelievable!
Good location. Kinda small but definitely a lot of space and equipment. Friendly staff.
Love it here .. I hope they put the seated calk raise machine in their.. I was looking for that today.. Overall no complaints!
Went for a day pass while here for work. Great gym and wonderful staff. Missing a lying ham curl and seated Calf machine though. Just FYI. Otherwise enough equipment for all.
If you get spoiled easy I would stay away from this gym and go settle for a less awesome experience while spending more money. I have been a member of many gyms in many different cities around the country. I have never experienced such a great bang for the buck as I have at VIDA City Vista. Just go visit the place and you will see. The equipment is all in great shape, the place is clean and most importantly it smells great. Even the locker rooms smell great, now think about that for a minute. The locker rooms smell great, the rooms that are filled with sweaty nasty guys smells normal! This is such an easy thing to take for granted until you end up paying more for a gym membership and find you have to plug your nose every time you enter the locker room.If it is classes you are into they have you covered, but be warned you will leave the classes sore and feeling like you actually accomplished something so if you are into going to classes just to be seen this may not be the fit for you. Im a cyclist and used the gym to keep up on my off season training, If you really want to put your legs to the test take Tim and Cayleys classes during the week and take Wills spin/sculpt on the weekend. These three will put a hurting on you that will take your fitness to the next level.The rest of the staff, well they are on a whole different level especially for DC. They are nice and helpful, they will take time out of their day just to have a friendly conversation and will do everything they can to make sure you are always taken care of. Go in and talk to Travis, he will get you taken care of.Just for the record, no I do not work for the gym. I am just a member who realized how great I had it after i moved and had to pay more for far less in a different city.
Dont bother with this gym. The $300+ to sign up and then 30-day period to cancel a membership is incredibly unreasonable and not at all worth it for the facilities they provide.
READ THIS BEFORE YOU SIGN UP OR READ YOUR CONTRACT VERY CAREFULLY! If you want out, you have to sacrifice a virgin or worse. Hide your kids, hide your wife... hide your friends.Before I tear this place apart, I will say the gym cost me $100/month, which is a reasonable (albeit expensive) DC price to charge for a pretty nice gym. Good equipment, good facility, qualified trainers, steam room, sauna, etc. in a decently convenient location. However, they trap you in the membership using contractual fine print and the greediest policies Ive seen of any gym.I have NEVER encountered a gym or subscription service in my life that, by contract, charges you after you have cancelled the service and doesnt even ALLOW you to cancel whenever you want to. Pretty sure even sketchy stuff like porn sites let you cancel when you want, they just make it hard.1. I tried to cancel this membership when I no longer wanted to go as I received great gym benefits from my employer. I was told that I wasnt ALLOWED TO CANCEL, believe it or not. They said that the only acceptable situations in which I can cancel are if I move or if I get a job elsewhere. I had a 1 year obligation under the contract I signed, one they do not advise you on and expect you to read their extensive terms and agreements. Do NOT sign up for this gym unless you are sure you will absolutely go regularly for a whole year. If you are of the 1% of mankind who shuffles through terms and agreements over anything but your housing or car lease, good for you. If you are not, youre effed.2. Before the year was over, I did, in fact, move. So I tried to cancel again. They charge you a $25 cancellation fee AND said that because I hadnt cancelled close enough to the next billing period, I will get charged for the NEXT MONTH, so another $100. I cancelled my membership 8 whole days before the next billing period. Which raises 2 questions:1) WHAT THE HELL IS THAT $25 FOR?? Im paying you $25 to NOT cancel my membership?2) How is 8 days not a reasonable amount of time for you to process my cancellation and make it final? YOU CAN WALK FROM WASHINGTON DC TO NEW YORK CITY AND BACK IN 8 DAYS and you cant cancel my gym membership?3) So if I move in the middle of May, I still have to pay $100 for the month of June? Even though I physically cannot go?3. When I complained, the staff were not friendly, They defended their policy as fervently as a German officer from the 1940s would defend the concept of Aryan dominance or Tom Cruise would defend Scientology. Its set in stone, and they encouraged me to file a dispute, but threatened to send their collections agency after me. Go ahead. I have the money, but I wont indulge them with the satisfaction of victory and enabling them to perpetuate this shady business practice. Take my credit score instead.Never ever ever. There are other nice gyms out there if thats what you need. Do not come here. They dont even have a pool or a hot tub. Or a monthly free massage. Thats the least they could give you for being a black hole for your wallet.******The staffs response to my request for an immediate cancellation:1) Compares the policy to that of a LEASE. Apartments ask you whether you will be resigning the lease. They ask for their keys back. They want to know if they have to look for a new tenant. That is why they want to know in advance. The gym should not be comparing itself to housing. It should compare its policy to that of other gyms.2) Details the steps to effectively cancel, which are comparable to the process of trying to acquit yourself of a felony.3) He claims the business policy as not greedy because they want to keep their doors open and maintain a budget? Guess who else wants to do that? EVERY BUSINESS. Im a customer, not an investor. I dont give a rats a** about your budget and your doors. Chinatown liquors wants to keep their doors open but they dont lock you in their store until you buy a bottle of Cuervo. Survival is not an excuse for greed.
Great gym!
Group fitness classes are fun and the sauna/steam room are wonderful.
There’s no chase 24/7 walk up ATM at this location 445 if your looking for it.
I visited the U Street, The Yards, and Verizon Center locations with a friend before joining Vida.City Vista is in a relatively convenient location with free two hour street parking for about 30 cars across the street, there is also paid parking on the entire block. Its about $2-$3.00 to park on weekdays for 2 hours there.I worked with June who took me early for our appointment at 1 PM on a Tuesday and showed me around. The front desk staff is all smiles and extrememy competent. They never forgot my name after the first day of meeting me! Immediately on the walk around you become aware, if youve been to other locations, that this may be the forgotten stepchild of locations.The yoga studio is painfully close to the group exercise room and its not sound proof :/ It makes for an interesting soundtrack to a more quiet yoga class. To add insult to injury there are the chest weights (bench press etc) directly outside the yoga studio, in the mirror where you hear the dropping of weights, clanking of weights, and conversation going on outside. It is however entertaining to watch the guys facial expressions they make at themselves through this two sided mirror.There is no pool, hot tub, salon, or spa. There is a sauna. In the locker-rooms you also can tell that Vida inherited this space from another gym. The locker-room was just BLAH. Not a vida layout, by any standards. Theres face and body towels, and the showers. Theres plastic paper towels in cheap holders placed around the sinks. Theres no air hand dryers. The water bottle/water fountain has some pretty nasty tasting water in it, and its definitely not your standard Vida add in. Its older and manual.Theres no outlets, theyre few and far between, forget about them being in the lockers. I cant imagine trying to get ready at this location in the mornings like you can easily at U street, Verizon Center, or The Yards, theres no room or privacy in this locations locker-room. With all that said, there was never an empty mouth wash, qu tips, or lotion/soap containers. As far as what is actually under management control it seemed a-okay.The gym space itself was kept clean and tidy as far as I could see. Theres a boxing bag in the middle of the kettle bell/ropes section which is awesome in my opinion. There are no lifting platforms and the Pilates studio is painfully small.When I visited June pointed out that the iRide class is Vidas answer to SoulCycle- yay! I tried Joels class and i was HOOKED. I joined basically to keep training with Joel. I also paid the larger up front free ($150 ish) to apply later to TRX or Pilates sessions, I did not take advantage of this yet.After joining I did end up spending most of my time at The Yards location because it offers a lot more in terms of space and workout area options, the neighborhood that The Yards is in is also a little more predictable for planning events for after the gym!In regards to classes:iRide/Assets/HIIT: Get there 20 minutes early for Joels classes, claim your spot and stay there!Barre: Awesome low intensity ballet/pointe style booty and leg workoutYoga: Could not really settle in with the noise coming from group studio and weight room.Cancelling: Unlike some other reviews, Ive had no issue. When I moved into a new home with a brand new home gym outside of D.C. all I had to do was email the staff and within the same day they provided the form to fill out and requested the postal service confirmation of changed address!
Love this place. So clean and on point.
Was exploring gym options but this gym was dirty and the staff, the front desk and membership, werent welcoming and it seemed very rushed. Will look at other options instead.
This City Vista location is terrible! They been under construction for 6+ months with no showers, any real locker room, etc. Yet they still expect members to pay full price. Hope they get their act together soon...
Had my tour cancelled and when I called no one picked up
Still under construction a.t.m.
Small gym and front desk isnt welcoming.
This place sucks.