1-800 WATER DAMAGE was assigned to my home via my insurance. Three phrases signify this team:On Time, On Quality, On Professional Delivery of Service!Jordan, James and Tim were simply amazing! Great bunch! Great attitude!Jordan kept me posted in detail of all the series of services they did and the roll of events during a restoration program for my house.He was very detailed and rigorous in his communication, reporting and scheduling. He got prior approvals and confirmations before doing any demo or services to rest assure the client.He also sub-contracted and arranged the moving/packing service, tile removal service and trash removal services, and ensured for them adhere to their SLAs (His vendor selection was also spot on for these services as they also provided on time on quality services for their portion of program).James and Tim were very friendly. They tried to give me some more details, when Jordan was busy on other calls, just to ensure continuity of communication. Tim even gave some additional detail about how certain structured would be demoed and restored.In short, this team should be the face of this company representing great core values and assurance to the customer.Thanks yall!!

We used 1-800 Water Damage of Southwestern Indiana to clean up water damage and mold in our basement. They were very professional and did an amazing job. After they were finished, it added more living space and value to our home. I would highly recommend them for your next job!

We had water enter the business after a severe storm went through the Bloomington area. We got in touch with Bryan at 1800 WATER DAMAGE of Southwestern Indiana. Although they were extremely pressed with other jobs from the storm, within 30 minutes Jordan and a crew were at the office to mitigate the situation. Over the next 3 days Jordan and the crew were back daily for the next phases of the process until they had completed the job. This was our first experience using 1-800 WATER DAMAGE of Southwestern Indiana. Everyone was very professional, prompt and did the job to our expectation and satisfaction. We would highly recommend using them.

Technicians were polite and prompt. I had no clue what we were getting into getting in the crawl space of the house after a burst water line. Thanks to 1-800 Water Damage the mess is all cleaned up and I am glad to know it was all taken care of properly.