This company is so good. I love the way they are so professional and their public relationship with customer is amazing. I especially loved dealing with Hunter and Filipo. They are so young and have a great work ethic as well as are very professional.
I was referred to Floodmaster by a contractor.I had a leak in the roof that damaged inside walls. Someone came out the very next day after I called.He (Filipo) asssessed the damage, surrounded the area with a plastic barrier,took out wallboard and diagnosed the leak. Set up fans and machines to dry the area. He also helped me find a roofing company. He was very helpful and really knew his job.After the roof was repaired and walls dried out, Hunter came out and did the repair work. He was extremely good! Very precise and did an excellent job replacing and painting. His attention to detail and talent in replacing the woodwork was supurb! Both guys always called ahead to let us know they were on their way, were always on time and went out of their way to help us out. They are polite and knowledgeable. They are awesome!! The office people are also very friendly and helpful. These folks all helped make a bad situation much more tolerable. This company is great!
We woke up on a Saturday morning to a flood in our basement. We called Flood Master and they were at our home very quickly. Their techs were clean and respectful. I was so impressed with their attention to detail. They made sure our home would be safe for our daughter with severe asthma and allergies. We were very impressed that a disaster company would care so much about her health. Brady, Wendy and all the guys were so caring. They made a stressful situation bearable. We will always recommend Flood Master. Thank you!!!
Great company. Fast response, will use again.
#1 flood mitigation and restoration company in the state! They’re crazy fast and responsive. Awesome customer service and they make working with insurance a really smooth experience.
We had two floods in our finished basement. They were prompt, and did a good job. Friendly and competent. After it was all put back together, it was as good as new.
Flood Master is a company that truly has your best interest in mind, they have the tools and the knowledge to get your house back to a safe living condition!!!
Flood Master is the best!!! Having a flood is a disaster but Flood Masters makes the the process smooth and they get the work done as fast as they possibly can. The workers are professional and knowledgeable and they all work hard. I would definitely recommend them to anyone. They do a fantastic job!!!!
So grateful our insurance recommended Flood Master. They were very professional and great to work with. We were glad to work with a local company with great knowledge in their profession. Thank you so much for all the work that was done!
The Flood Master guys are good at what they do. Plus my wife and I liked that they are a locally owned business and not some national franchise who doesnt know our community. Highly recommend.
I would highly recommend Flood Masters. They were quick to respond and did an amazing professional job! Our house was such a mess from the flood and they got our house back to great condition so fast! The technicians and owner was very personal and trustworthy to have in our home. I will definitely call them again if I have another water leak!
*** Update: the owner contacted my family member & I talked to him as well. The owner has implemented changes to fix their process so that promises match deliverables. Owner admits that they were very busy during the time this work was committed, and apologized for how they handled the timeline of this project.In the end, the work done is quality work. Idk how they matched the paint color so well, but it looks really great.If only it were possible to give Zero stars.Their employees are such liars. Every week for 7 weeks theyve told my family member that theyd come to fix a water damaged room--1 bedroom and closet. It still isnt fixed.How do you even stay in business?
We are so glad we called Flood Master to take care of our home. They were extremely professional and handled our home with great care. With a disastrous situation, they made us feel at ease with the entire process. Thank you Flood Master. We will definitely recommend you guys to anyone!
FloodMaster was super helpful when my house flooded. They responded in a timely manner and helped walk me through the whole process. I was very impressed with their customer service and would highly recommend them.
I highly recommend Flood Master for anyone who is in need of any water damage clean up. They had amazing customer service and responded immediately to my call! So impressed with the entire crew! Thank you!!
Had a clients house flood in Tocqueville. Flood master was there within the hour of notice. Did a amazing job returning my clients house to normal. Honest and thorough. Highly recommend using them in any water damage situation. Thanks guys!!
Flood Master is owned and operated by someone that cares so much that youre taken care of. Ive been around him enough to see that he/they will do whatever is necessary to fix the problem. -They work like a mediator too; When you have house damage and an insurance claim, theyll communicate with the insurance company and take care of it. -I trust their ethics and would recommend them in a heart beat.
Flood masters is the best restoration company in St George! They know how to take care of any disaster, especially floods. Their staff and owners really know their stuff and know what great customer service is. You wont be disappointed with Floodmaster!
Floodmaster is the best restoration company I worked with. Fast, quick and simple, they hand all of the insurance and will fight for you to have your home covered. They really take care of their clients. So if you ever have a flood or a fire or a mold problem Floodmaster is the one to call!!!
As a property manager I have used Flood Master several times and would recommend them to anyone. They take the time needed to find the problem and work with you to get it fixed properly. We recently had a small leak at one of my properties and they took great care of us. I even had them go back a few times just to make sure everything was good. They are by far the best disaster clean up company in St. George. Thanks Flood Master for taking such good care of me.
John at Flood Masters is a great guy and works hard to take good care of his clients. He is real go-getter and has a passion to restore peoples property to its original state, if not better.
Flood Masters are the people to call when you have a flood. Lots of other companies in the area are good but nobody beats the person-ability of Flood Masters. They are covered by insurance and they can and will get your insurance to cover the costs. Dont be fooled or distracted by other companies saying that only they can do your clean up, or that they were sent by your insurance company and unless you use them your insurance will not cover you. Stick with Flood Masters and your home will be as dry and protected as the desert.Thanks Flood Masters!
I highly recommend floodmaster. Their whole team is great Liz and James are always on top of thing. I hope we don’t have a crazy flood but if we do we wouldn’t consider any one else.
This company cares about doing a good job and has consulted with me numerous times and wanted whats best for the client.
HIGHLY RECOMMEND!! professional, polite, nice, very quick response time and very trustworthy to leave unattended in home!
Helped out my parents home. They didn’t know what to do and flood master came in and took care of everything and made the entire process so easy for my mom and dad. 10/10 stars
This company is absolutely horrible. I would give it a minus 5 stars if possible. We had a pipe break and flooding in our basement. They spent an entire day walking around in the pouring water and did not have enough employees to stop the flood or even begin fixing it. The owner of the company was totally unhelpful and so we finally told the one technician they sent to pack up their equipment and leave at 6 PM that night and hired someone else. Within one hour another company came with a team and had the problem identified and proceeded to begin mitigation and clean up. Flood master was totally incompetent and unknowledgeable about big jobs and floods.
Great customer service and they are very quick responders to the job! Highly recommended!
These guys did a great job when we needed their expertise, speak with Wendy shell manage your disaster from start to finish. You can rely on Bradys Flood Master team.
Flood masters are so great to work with, especially John Larsen. So friendly and helpful. I would recommend them to anyone.
These guys are the best. Best service in St George. Thank you guys.
The initial response was quick and informative. All flood master employees were nice and easy to work with. The problem was they started the job, Oct 10th and finished the majority of the work on December 5th. They just completed some trim and drain cover on February 12th. We had to rent a condo for two months to live in while they attempted to do the work on our house. The work on our house should have taken 1 month max. They had multiple issues with sub contractor scheduling. On top of the scheduling problems the sub contractor that did our tile work did a terrible job (Dixie Custom Tile). They took a long time, they damaged our existing tile there attempt to repair the damaged tile looked worse than the chipped tile. But the grout on the new tile is what looked the worst. They completely missed some areas, and the grout lines had no consistency, some grout lines were very deep and some filled to above the tile height. They came back to try and fix it and it didnt look any better than when they started. I got so frustrated and had no confidence in there ability to fix the problem I just gave up and plan on living with the sub par workmanship.
Great customer service and their response time is by far the best! Certified technicians and very thorough at inspections.
John really takes care of those he works with. He knows his stuff and will help you if you ever have a flood or other disaster.
This company is horrible. It has been over 10 months since the leak in our kitchen and flood masters has still not completed the work or the claim. The are dishonest, ineffective, rude and unethical. They dont pay the subcontractors and lie to them. It is impossible to escalate any issues as they insulate their owner in order to protect their mistakes and broken commitments. If you have a water leak, DO NOT CALL FLOOD MASTERS of St. George
Flood Master helped my friend deal with a black mold situation in their home that was wrecking havoc with their health. They found a problem missed by other service providers. Call and talk to Wendy. She knows her stuff!
John seriously knows his business! If you want it done right call these guys!
Flood Masters are the masters in Disaster relief. Thank you John Larsen and your Team!
Excellent company to work with!
Never finished the job!