A little strange to pull into the City Center parking garage and the cleaning service was just this sweet of a few spaces right next to the ticket both, but not did they earn it!They hurt a kennel of clean in less than two hours that absolutely would have taken me 6+! Our car seats were covered in over a couple weeks of dog hair after it had taken me hours to vacuum it all out prior with a shop vac a couple months ago. I didnt see any when I picked the car up! It smelled great. Everything shined. It was everything we hoped.Thanks guys!

Very poor and disappointing service. I chose super detailing service, which took over 2 hours. When I came to pick up my car, I found a lot of spots of dirt. I showed some of them, but the cleaning lady still didn’t clean them properly. The interior had very strong smell of the chemicals. The seats were greasy from some cleaning agent. I asked to wipe it out. The service cost $175, but it was way not worth it.

Series of Unfortunate EventsI just picked up my Jeep from Eco Car Wash and Ill talk about my experience and then quality of service at the end.When I dropped my vehicle off a nice, soft, and short spoken guy did my check in at 8:30A and told me he would text me when they were finished. I barely glimpsed at my reservation info in the system, but he did not prompt for further validation, and it looked correct from my glimpse.Around 11:30A I called, since I had not received a text, and I was told a text was sent an hour ago, the text was never received on my end and I received texts from everyone else during this time period. I ended up paying $44.99 for the wash and an additional $14.00 for parking, so $58.99 for a full detail job for a standard SUV, which isnt obscene, but I would not have gone there if I knew this was the final cost. After asking the car wash staff, he told me about the parking charge discount, which Im not sure why I had to ask since it should have been quite obvious I was going to be driving my vehicle out.The parking attendant was really nice and tried to assist when I at first thought I lost my ticket. The parking attendant supervisor came down to assist and ended up being a surly dbag, could have done without his presence.All in all I think the wash was good, right now. I will mention I went from garage to garage at home so I may have a different perspective when I see my Jeep outside of garage lighting. I did notice my all weather cargo mat was put back in upside down, but clean and upside down lol, just the little details I notice when getting my Jeep detailed. Backseat had a scuff mark I wiped off myself, but neither of those things would give me reason not to visit again or give a lower rating.I reluctantly gave 5 stars, because of the garage experience and texting situation.If and when I return I will prompt them to verify my info and call them 45 mins after drop off.Looking at reviews it seems like there is an issue with the parking garage fees and charge communication, but I didnt have the heart to deduct a star from my rating, but I think it needs to be addressed. I can see this becoming a class action lawsuit issue in conflict with DC laws on price advertising and final cost, it gives the impression of double dipping and hidden costs.

I chose the interior and exterior wash full detail package for my medium-sized SUV, and booked it online. The appointment slot was one hour, and the car was ready just a few minutes past the hour with a well- and carefully-completed cleaning of all surfaces. Because of the cleaning system used, the car emerges completely dry, and the area is not wet. The staff is courteous, and they were able to direct me to the bathrooms which are in an elevator lobby several dozen yards away and without signs. The service is in the parking garage of the City Center mall. A significant downside is that you must pay an additional $9 to cover the time in the parking garage, and that is the validated discount rate after paying for the wash. There is no place to wait, so you either have to go upstairs to the outdoor mall (there is a cafe and a couple of restaurants open, but many places are closed due to COVID) or you must stand in the parking area. There is also no way to request specific services. For instance, I would like to have just a basic wax job, and to have a glossy tire dressing. Unfortunately, no underbody wash service is available, either, something that concerns me with the amount of salt on the roads. Ill return, because the wash is well-done and it is the most convenient place at a reasonable price. But I hope to find a more traditional full-service car wash soon that does not have a parking fee, is faster, and has more a la carte services.

Great job but needs to do better with wheels/rims brake dust

Today was my first time checking out this car wash after living in DC for over a year. I did think it was strange that it was located in a parking garage, but in case you’re not familiar with City Center, it’s a very nice, clean, and affluent area so you will be fine. I was greeted by a nice employee who said it’ll be ready within a hour, so I left and got a coffee upstairs and they texted me once it was ready (only took 40/45 min.). They did a great job - both the inside and outside of the car. There was some confusion about the amount you have to pay for the garage when leaving... when I initially pulled up she said it was $10 but then when I was leaving and scanned my ticket the garage charged me $14. When I asked the employee she said that from 7-9am they don’t discount the parking (although she told me differently when I arrived at 7:55am for my 8:00am appt.). She handled it like a pro, and after realizing the mistake, she scanned a code which brought the price down to $9. All in all, $40 for a full detail (inside & out) plus the $9 was a very fair price for the job. I’ll definitely be returning - maybe just after 9am to avoid any confusion about the garage fee.

I have taken three cars to Eco Car Wash many times over the last few years, and they always do a superb job. My cars look brand new after Eco Car Wash. The service is excellent, and the cost is very reasonable. In short, it’s a terrific value. I highly recommend Eco Car Wash.

Fidel is a great worker dedicated to his job. Please, give this man a pay raise he deserves it. The place is great and does great work!

I have a new vw gti that picked up some bugs on the drive up from Florida- bugs are still on the hood, i took some off with my finger nail and asked about why theyre still there, guy says didnt want to scratch the paint... then you pay for parking too, the 33% discount they give you doesnt seem to work on weekends

Mediocre wash at best. Still has spots on the car that were easily removed by my fingernail or microfiber rag.Parking validation also not included.... so I paid $65 for a wash and had to touch it up after myself.2018 Jeep with less than 5,000 miles.

Good price for detail

Always a great job! Conveniently located on P2 of city center parking garage. You can get a detail car and go grab some lunch, get some shopping done and come back to a clean car.

They dont let you enter without paying extra for parking. No sign at the street level.