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Keith Edwards - State Farm Insurance Agent
7826 Eastern Ave NW Ste 405, Washington, DC 20012, United States
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Keith Edwards - State Farm Insurance Agent

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Sv
Review №1

Great service, friendly staff, all around a great experience. I can highly recommend Keith Edwards and his team!

Te
Review №2

I have been a client for 13 years. Mr Edwards office has always helped me and my family. I am very happy with the service and all of the staff. Thank you for many good years.

Mi
Review №3

Great Service been with them 18 years. Mike has been helping me and my whole family. For over 20. Great customer service also. Would recommend this office to anybody.

Ki
Review №4

I don’t normally right reviews but when the service is that good you have to say it. Michael is the guy to see!!! He is very professional and he listen and give you the best advice needed. Thank you so much State Farm.

Me
Review №5

Spoke with Sheila today to set up a new renters policy and will be moving my auto with her as well! She was terrific and helped me figure out what coverages work best and answered my many questions throughout the process without missing a beat!!! So helpful, professional and fun to work with in setting up my new policies! Definitely a welcome change from the primarily online automated systems I had been dealing with, to have someone local and available is a real value!!

Sh
Review №6

Keith Edwards State Farm has provided excellent, quality service to our family for 24 years. Weve had several home, life and auto policies spanning this time and whenever we call or email they attentively address our needs and respond to our inquiries. We highly recommend Keith Service and Staff, especially Sheila Jenkins, who goes above and beyond the commitment of customer service! She remembers everything and personalizes each contact with clients. She even once surprised my daughter with a delicious homemade cake on her 18th birthday. If you need insurance, call them!

Do
Review №7

I have been with this agency ever since I got my license & have never left. My rep Leslie helped me obtain coverage for my autos, renters & most importantly life insurance. I have dealt with all of the reps in the office & each of them has treated me like family. They are always ready to answer any question I have or call me in a timely manner to respond back.

Th
Review №8

State Farm (Keith Edwards) is everything you need . The Staff is awesome...especially Michael. He will go above and beyond to help you.Great customer service always.

fr
Review №9

I have been with State Farm Keith Edwards team for almost 15 years and they are such a group of great professionals- especially my agent Mike who has always been extremely courteous, professional and responsive to my every needs- I definitely recommend everyone to be a part of their team-

Da
Review №10

I have been with State Farm ever since I started driving... which has been a long time I would say. From Mike to Leslie and Sheila has been the upmost gratifying to work with in such a professional manner. That team truly cares for their clients and all them are so knowledgeable. It’s not always about Quantity but Quality for me. !! Sheila you ROCK!!

Ro
Review №11

I spoke with a Mr. Michael Scotton, he has been extremely helpful with getting me car insurance at the right price. I really appreciate everything he has helped me with!

Ma
Review №12

Been a client for 5 years...My family is also with this office...The service is excellent and i love coming to the office....

Bo
Review №13

Thank you state farm your awesome service for over 10 years..thank you to Mr. Mike Scotton for your assitance today with my insurance needs.

Em
Review №14

Keith’s son help me today not get scammed by an awful loan company! I really appreciate all the investigating and time he put into solidifying this company’s existence. By the way Village Capital & Investment is a bogus company. Very unprofessional, lost my personal information that allowed scammers to start calling StateFarm! I’m happy StateFarm was on top of it!

Na
Review №15

This team provides excellent snd personable customer service. They give timely responses to inquiries about insurance products. They are very knowledgeable and offer great solutions for their customers individually. I highly recommend them for all of uour insurance needs.

Ve
Review №16

Sheila Jenkins is always open to giving the best customer service when I call State Farm. Sheila is professional and pleasant as she assist with my insurance needs. Thank you Sheila!

H
Review №17

Has been with Keith Edwards for more than 30 years.Always great service, staff is wonderful!H Nguyen

Fa
Review №18

Shout out to Keith and Sheila! This is an awesome and incredibly knowledgeable team that always take time to explain the products, benefit and services! They go beyond traditional standards to provide personal customer support!

Mo
Review №19

A place of friendly and wonderful service. They go the extra mile

Pa
Review №20

I have been with Keith and Mike for 6 years...i always enjoy coming to visit the office. His staff are the best..so kind and very helpful..

No
Review №21

Ive been with Keith Edwards State Farm for more than 20 years. Ive never considered another insurance company - regardless of price -because this office has always provided me with integrity, great service, helpful information and patience. As my insurance needs have changed over the years with new homes, cars, boat etc...Ive never felt uneasy because I knew the Keith Edwards State Farm, particularly my representative Michael Scotton, has always been on top of things.Thank you.

Sh
Review №22

I just got my first car and my rep Micheal Scotton was so helpful taking the steps I needed to go through with getting car insurance and Life insurance. I would recommend State Farm to all my friends and family.

In
Review №23

I spoke with Ms. Sheila Jenkins and she was awesome. She answered all my insurance questions, she was very patient and assisted me with dignity. At one point our call was disconnected and Ms. Jenkins even called me back to ensure my call was completed and I was satisfied with her service. It was definitely a delight to speak with a live associate with a kind voice and knowledge of her job. If you’re in need of insurance call Statefarm and ask for Sheila Jenkins she’s got your back.

Ag
Review №24

My wife and myself went to this office this morning. Micheal gave us a world-class customer service as usual.Thank you Michael for making us feel like home

To
Review №25

I’ve been with the agency for several years. Sheila Jenkins provided me with the best options for my family needs. The customer service has always been very good. I highly recommend this agency.

Se
Review №26

KEITH EDWARDS STATE FARM BRANCH IS A VERY PRODUCTIVE PROFESSIONAL AND PROFICIENT PLACE OF BUSINESS ALWAYS WILLING TO HELP AND MAKE THE INSURANCE PROCESS A PLEASANT ONE.. No matter what i need insurance wise i can always count on my personal agent Micheal Scotton and the rest of the team to provide me with the best insurance experience EVERY-TIME.. I am truly blessed to have this team working with me for all my insurance needs..

Ro
Review №27

I have been a client of Keith since 1999...Very professional office..special shout out Leslie Cruz for helping me out with my insurance needs on my rental property..thank u Leslie

Ca
Review №28

Ive worked with Keith Edwards agency for over 5 years. The agents are always responsive, thorough, and extremely helpful. Ive personally worked with Leslie, Michael and Sheila. All are great! Highly recommended!

Ja
Review №29

My family has been a client with Keith’s office for over 20 years. We stayed with this office even when we lived in Seattle, Baton Rouge, and upon our return to the DC Area. We have great respect for the people in this office because we receive great quality service that is professional, responsive, respectful, and efficient. We are especially appreciative to Michael Scotton for the attention and excellent service that he provides our accounts. Keith thank you and your team for delivering outstanding service.

Ka
Review №30

My family and I have been working with Mike for about 10 years. Always personable, transparent and great to explaining details/fine print etc so that it doesnt go over our heads 😁

Me
Review №31

I have know Michael for lover 10 Years...He has always helped me and my family...Michael is like my brother!!!..thank you Ms Diaz for helping me insure my car last month...Thank you Matthew for personally greeting us and making us feel welcome and at home..

De
Review №32

Thank you for all of your help throughout the many years I have been a client ..Im very grateful to call this office my home..Michael is like family to me and has always been there when I needed him..day or night..thank u Keith and state farm.

Be
Review №33

I always receive quality service from Sheila Jenkins. She makes the effort and takes the time to insure that each experience is outstanding.

Yo
Review №34

My family referred me to this office. I am very happy with the service and the staff was so helpful with what I needed. . Thank you Mr Mike and Matthew

Sy
Review №35

This office is filled dedicated and responsible workers...Mr.Michael Scotton is one of them..He treats me with great respect and is very responsive...Much love and respect to the Keith Edwards agency...

Do
Review №36

I have know Michael for years now (almost 2 decades), and I have been pleased by the service him, his agency (Keith Edwards) and StateFarm have provided to me.

Va
Review №37

I called Mike this morning asking for help with a problem I needed taking care of. Mike immediately jumped on situation (while I was on the phone) and resolved it in 15 minutes. With service like this, I wont be going anywhere else.

Ka
Review №38

Mrs. Sheila Jenkins was able to explain to me the details in my policy. She provided really good customer service!

Al
Review №39

Hello, my entire family have been with State Farm for almost twenty years, and we are satisfied. Great staff, especially Michael, Ive never met him, in person but when we talk on the phone I feel as if I know him, he is very pleasant, professional, and whatever problem that I might be have it, he tries his best to resolve it or he pu me on to someone else who can. All of the other representatives are A1. Thank you State Farm. Keith Edwards office.

Ja
Review №40

I appreciate Shelia Jenkins . She was able to get me set up with car insurance, house insurance and whole life. Without me being in her presence. Thanks so much.

Sa
Review №41

First let me say, ”Amina and Leslie are very professional, caring and kind.” Everytime I call they are very patient and understanding with me. They also suggest all of the best options for me as needed. Im very appreciative for them and it tells so much about how great the agency is as a whole. I highly recommend the agency to anyone seeking insurance.Thank you Sasha

Te
Review №42

Quality and professionalism.Michael is always there when I need help.

Sa
Review №43

I’ve had insurance for my car (about 10 years) and apartment (about 8 years) and it’s been a pleasure. The only reason I had to change is I moved to another state and donated my car So no longer needed the insurance! Thank you!

Ve
Review №44

I am very happy with agent Keith Edwards and his office. Michael has been working with me and my family for years...Very helpful and always nice to me...I am very blessed to have this office as my agent...

Fa
Review №45

Mike is always so efficient. He is a hard worker. Very personable and gives you a family vibe. I have been dealing with State Farm for many years and will continue.

Ca
Review №46

It has particularly difficult for our family since 2019 as we adjusted to decreases in our family income. We kept our local State Farm agency Keith Edwards informed and they shared options and arrangements. Later COVID-19 came along and our Toyota stayed parked most of the past three months. Imagine my surprise when we received a significant discount. I am thankful for our Agent and his team and for State Farm’s for consideration and support. From my family to yours. Best Wishes and Health! Carmen Robles Inman

Jo
Review №47

I always feel like I’m the only customer Keith Edwards State Farm has...amazing service and I will continue to recommended his team to all my friends and colleagues. Thank you for all you do!

Bu
Review №48

I have been with this insurance provider for years and they have been nothing but great. Any the time an issue comes up, Or I have a question their staff (Leslie) is on point and very helpful. I highly recommend Kieth Edwards office.

Ke
Review №49

I have been a customer for over 25 years. They have always taken great care of me and my family.

Br
Review №50

I have worked with Michael Scotton quite often over the years. He and the agency have always been very responsive to the needs of my company. I recommend Mr. Scotton very highly with zero hesitation.

Ma
Review №51

I have been with State Farm since the 90s and I wouldnt trade them for the world. Keith and his staff are always pleasant, friendly, very responsive. Mike is also responsive and I appreciate everything he does. I pretty much consider them family. I highly recommend them.

Be
Review №52

I highly recommend this office!! I have been insured at Keith Edwards office for a couple of years now and him with his entire staff members are awesome! They are very patient, professionals, and treat you like family. I love the fact that they will take the time to really answer all questions or concerns you may have and overall provide great customer service.

ja
Review №53

For my first time getting insurance Mr.Scotton helped me soo much i am so grateful. He was very kind, polite and always had a smile on his face.

Ke
Review №54

Thank you Mike and Mr. Edwards for welcoming me to the State Farm family. Your customer service is impeccable. I was able to get my truck insured and obtain a life insurance policy for cheaper then what I was paying for insurance alone with another company. Thanks Again!!

an
Review №55

To have Hermeen as my agent is truly a blessing more companies need more representatives like her excellent customer service

Lu
Review №56

The agents here are the friendliest and most helpful I have ever met!! Keith and Michael were so nice and made sure we were taken care of. They took time to really understand our situation and give us the best rates. I recommend them to everyone!

Va
Review №57

Sheila Jenkins is so professional and knowledgeable. It was a joy working with her.

Ke
Review №58

Mr. Matthew Edwards was very professional and helped me with everything I needed..thank you state farm

Al
Review №59

Very good agent, great communication skills will get You insured fast and easy 💯 highly recommend.

Ko
Review №60

Everything went well today. Sheila took care me today and she was awesome. She spoke to me about life insurance for my kids and I’m so glad she did. I added those 2 policies Very friendly staff also

Ki
Review №61

Love my State Farm Family they have been there for me and my family.

Di
Review №62

Been with this particular branch for over 3 years and I really love how responsive and professional the staff is!

Na
Review №63

Weve been with Keith Edwards for almost 27 years! Excellent company, professional and friendly staff members too.

In
Review №64

Keeps me updated with all my policies.Very caring and friendly

Ch
Review №65

Ive been with Mr. Edwards for almost 20 years, and have never thought of changing my insurance company. Mike and Mr. Edwards are always helpful, whenever I call. I have 2 car policies, 3 life and my home owners insurance with State Farm and pay less then others who have just one policy with another insurance company. Highly recommend!!!!

So
Review №66

Referred my best friend from Ethiopia...just moved here from Texas...Mr Mike took excellent care of him and he purchased 2 policies...thank you for taking care of him

Ad
Review №67

Michael Scotton always is extremely professional, accessible and solution-oriented. I’m always just a quick phone call away from a resolution.

Os
Review №68

Have been with Keiths Agency for 9 years. Have car, home, life insurance and my car loan with them. Wonderful service & staff. Definitely recommend this office.

De
Review №69

Hello, we have been State Farm customers for a while now, and I have to say that our agent (Mike Scotton) have been there for us every since. He has made sure we were comfortable with our decision and he would meet us if we could not get to him. He made us feel like family. Thank you for allowing Mr. Scotton to be a part of a our transitioning to State Farm Insurance. I would not be comfortable with another agent.Mr. and Mrs. Givens

De
Review №70

Every time I come here they’re super helpful . Leslie is my go to ! She always answers all 1 thousand and 1 questions I have ! Super patient . your hard work is appreciated !

Li
Review №71

Nice, friendly staff! Mike Scotton is very knowledgeable. Thank you for your many many years of service.

Wa
Review №72

They always treat me like family they have comparable prices and theyre available twenty-four hours a day

Kh
Review №73

Our experience with Mr. Edwards and his team was excellent. Mr. Scotton as well as the other team members were very helpful and kind!

Ro
Review №74

Been insured with Keith Edwards office for 15 years and I have received and continue to receive great customer service from Keith and his entire staff highly recommend this office

Le
Review №75

I have had State Farm for many years. Now my go to person is Jamin. Would highly recommend

de
Review №76

Awesome team..Highly recommend this office for all of your insurance needs

Re
Review №77

Everything went awesome....great service and awesome staff

Fr
Review №78

Mr Mike Scotton is always ready to help.

Ge
Review №79

Good every things today

Ma
Review №80

Great customer service!

Ro
Review №81

Great service

Da
Review №82

Very professional!!!

Fi
Review №83

Good service speak Spanish

Information
6 Photos
83 Comments
5 Rating
  • Address:7826 Eastern Ave NW Ste 405, Washington, DC 20012, United States
  • Site:http://edwards007.com/?cmpid=bc87_blm_0001
  • Phone:+1 202-726-7771
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:9am–5:30pm
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