We have been with them for years and have always had great service.
My experience with Gregory Owens and his excellent and good-humored staff has been very fine. I am completely satisfied. They are pros. They make me feel safe, or safer, or at least safe as can be...
HORRIBLE CAR INSURANCE!!! I got into an accident and instead of helping Allstate made sure I didn’t have a car or money to purchase a new one poor customer service, communication is horrible & the people don’t know what there doing !
I could not recommend staying away from this insurance office more. Gregory Owens Allstate representatives are by far the most unresponsive insurance brokers I have ever worked with. I signed up for a renters insurance policy with them in 2012 and thought the representatives were fine at first. The first year my policy came up for renewal, I got a notice in the mail of the renewal and had questions regarding a rate increase for the region and how I could get a better rate. It took an entire month of trying to call and emails to get a response out of the office. I finally was able to reach someone the day before the policy was up. After awhile I felt as though Owens was intentionally brushing me off. It has to take some effort to leave a customers request to improve their rate unanswered for that long. Choose any other insurance office and any other insurance company. You will not be happy if you start working with this office.
Horrible customer service, horrible employees.I don’t ever want to deal with this agent, had to change my agent this morning.This agents messed up my homeowners insurance renewal payments and never bothered to fix it!!