Had questions about claim, my 19 year old daughter called and spoke with Brian, he was rude and yelled at her asking her what was he was supposed to do about it. Not professional at all. She’s 19 with no experience dealing with insurance, accidents, or claims, you should have been there to answer her questions, not yelling at her.
Very nice, had to make my nephew do some adulting 😉 very fast w/ claim & check on the spot. Thank you
I have been with this insurance sense I was 17 and havent had any issues.
Brian is the best first insurance guy
Always professional and they solve any issues promptly. Brian is awesome! Thanks for everything
Rodger Hickman State Farm has done an awesome job for me. I use them on my business policies as well as other insurance and mutual funds. My mutual funds have done very well and after comparing prices for my business, they were the best. They are also awesome with their life insurance policies. They have a very friendly and helpful staff in their office as well. I would highly recommend them.
I was very pleased with my recent experience, in calling to take care of a cracked windshield and make some minor updates to my policy. All of my questions were answered thoroughly and efficiently, which was very appreciated!
I would recommend this company to everyone. I recieved a fast response after filling out my online quote. They explained everything very well and easy to understand. They also took the time to make sure the insurance I purchased was the best for me.
What’s not to like? Everyone in the office is super friendly. They have always been available when we either had questions or needed advice, even in stressful times like immediately after the November 17, 2013 tornado. They keep us up-to-date as far as any changes to policy coverages. Roger and staff are there for us!
I cant say enough good things about the excellent service I received from Brian at this office. I had a car accident in September and my car was totalled. I was pretty shaken up, and Brian was so kind and compassionate. He took care of all the details of my claim very efficiently. He was very responsive to my phone calls and emails, which I appreciated so very much! I actually had a check for my claim settlement in my hand only 8 days after my accident! I would recommend this State Farm agency to anyone who is looking for an agent. I was extremely happy with every aspect of my experience!
Ive been with them ever since I turned 16 and theyve never let me down.
They welcomed me with a great attitudes Im from Arkansas and my accent is kinda thick he was so nice to me I really appreciate the transition was great coverage is great and they are in my town I can actually get to see a person not a machine....yall stop in and see Brian hes a friendly guy.
Great customer service. Always ready to take care of you.
All the people in office are supper nice never complain on any question and are very knowledgeable great people
Switching was super easy, Brian is a great agent. I remarkably saved money switching insurance companies
Great to work with!Go above and beyond to help you make decisions!!
Theyre the best
Take exact payment, no change givin, lol. They are so friendly.DO NOT DROP OFF PAYMENT IF CLOSED! It will end up disappearing! ALWAYS GET A RECIEPT!!!
They will deny your claim and say there is a no evidence.
Been with for 11 years and just changed because rates keep going up