Incredible knowledge and experience. Great guy and great shop. Anything TDI related, this is the place.
Great work done on my GTI, highly recommend
Great guys honest quality work
Chris is one of the best mechanics Ive ever worked with. He knows his stuff and is like a walking encyclopedia for everything vw/audi. Ive been very happy with the quality of work hes performed.
This review has been a long time coming. I really hate to give such poor reviews to a small business owner but this has been the worst experience.Over a year ago, we gave our volkswagen golf to Kraftwerke to repair. It was a major repair so we expected that it would potentially take a couple months. This was covered by insurance. After three months, we started inquiring. Chris gave us the runaround and even said he had farmed out the transmission to another person and cant get in touch with them. After driving there to speak with him numerous times, checking on our car, he continued to delay us with excuses. SIX MONTHS later, we got the car.Two WEEKS after we got the car, the entire clutch went. It turns out that he did not properly diagnose and/or fix the angle drive. We towed it down there again and it was supposedly repaired.Soon after we got the car back (for the 2nd time - after 7 months), the EPC light kept going off and Chris diagnosed it as being a problem with the turbo and said he would get back to us. SHOCKER: we never heard from him again!Today, less than 1 year after the repairs, our clutch went again. The same exact issue. We called Chris today, his employee answered; they said they would call back and did not. We have been in touch with the adjuster and he said in 7 years, he has not seen a claim take as long as ours have and be so poorly done. Our insurance company is investigating recourse and meanwhile we are stuck again without a working car.If Chris were the last human on earth to fix cars and my car broke down, I would stop driving cars and start riding bicycles. Walking from place to place would be quicker and more reliable than relying on Chriss services. Im happy to answer ANY questions if any other reviewers have had similar issues - feel free to PM me.
Awesome shop, great work! I brought my car into Chriss shop after hearing a rattle/clunk from the front end. Chris took his time in working with me to find the issue occurring with my car. He went on multiple test drives just to better hear the problem and make sure it was indeed fixed. I dropped the car off on a Monday night and by Tuesday morning the problem had been located. Just to double check that this was the problem noise I was hearing he had me come back and go for yet another test drive to make sure that the noise was gone and I was happy with the results. New parts were ordered after I liked the results and by Wednesday the car had been put back together and fixed. Chris was prompt with his work and extremely diligent. Labor was extremely fair and If you have a issue with your Volkswagen I could not recommend Kraftwerke enough!
I have been a customer for over 10 years and this is the hands down best shop I have have found for my VWs. Chris and his staff have always gone the extra mile to make sure that things are done right. If you want the best value for your money this is the shop.
Great pricing and overall great staff Id go there again for work I drive a 2004 volkswagen R32.
Chris, The owner and ostensibly the only mechanic of Kraftweke Is the reason why i started fixing cars myself and why i developed a general mistrust for Mechanic shops.Shorty Story: 15 months later i am still waiting for my car. unjustifiablySupposed to have been only 2 -4 months max to do a reseal of the engine (timing chain covers etc.) sure, he found more work to be done. Fine. 6 months i can handle . But nobody who wants to make his customers happy lets the car sit for 6 months without even touching it. He never communicates or calls me. I have to call to get updates and even when i do its all vague and misleading and words dont mean anything.Full Story: My current car has been at his shop for 15 months, now you may think That this would be a reasonable amount of time to hold onto someones car if they were a full restoration and custom exhaust etc. all while having it on the back burner as he took in regular customers.No, He was only to, among other work discovered, take out the Vr6 engine and reseal the timing chain covers, oil pan and replace the fasteners with the correct ones. This is a MK1 Vr6 swap so there is some electrical work etc which is custom but nothing that is foreign to Chris who boasted that he has owned and worked on this common VW enthusiast setup through his career.So I drop it off at his place on March 5 2017. At that time an employee/ receptionist who does not work for them anymore recorded me saying that I would like the car by Dust Off or in two months.I Could have done all the work myself. I am the one who swapped the engine in and it was working i did drive the car to him after all and although it had its problems, namely that it was leaking from the rear main seal, timing chain covers, it ran and passed Massachusetts inspection. However, I was in Junior year of college and did not have the time to go back to my shop and pull the transmission and engine out. I could have done it one the weekends etc. but that would have taken me 6 months or so... Which a the time seemed too long. I thought Chris as a professional with more experience and knowledge than me and with Hydraulic lifts and welding equipment could do the work in half that time at longest. .....Anyway, right now as of June 10 2018. They have not touched it for the past 6 months its sitting outside baking in the sun next to a dumpster with the engine torn out, somewhere. bumper hanging off effectively. On May 21st they said it would be done in 7-10 Business days. on May 24th I called again and they forgot to tow it to their location. Good thing i reminded them. So they then stated again 7 - ten business days. June 7th I call and, nothing has been done to it and the receptionist tells me they will call me 3 days prior it being done. Which to me as a customer says : We could have had your car done in 3 days, 6 months ago but Chris either hates you and/or hates your car so he is going to wait until he has absolutely NO business and then he will finish your car.But this is not even the whole story. A year prior to this incident - in 2016 - I brought him the same car with the Original 1.8L Engine. The car would sputter out after it got to operating temperature and just loose power and die over the period of 30 seconds making it dangerous to drive because It would die in the middle of traffic. He had that car for about 2 months and replaced the rear beam and charged $1200 fair deal. ONLY that when i am driving home it does the same sputtering out ordeal leaving me stranded until it cooled down and after 10 start up attempts it was drive-able again. I tried calling Kraftewerke but they never returned my calls. This is when i decide to do the Vr6 Swap and after a year while a sophomore in college I finish it.Moral: Fooled me once Shame on you, Fooled me twice, shame on meLesson: ALWAYS get a written contract with a time frame from him and put a deposit down so the job is legally binding unless of course, you are one of his regulars like all the other 5 star ratings below this review.
The entire staff is extremely knowledgeable and committed to getting things right the first time. I have never seen a shop pay so much attention to the little details.
Please allow me to start off by saying that Chris seems like a decent guy. Unfortunately his business is run like a back yard mechanic.I spoke to Chris a number of times regarding the issue with my Jetta TDI and he seemed like he had the knowledge and the ability to repair my cars issue. Before I took my car the hour and forty five drive to his shop I made it perfectly clear that I needed my car repaired and ready for pickup the same day. I mentioned this multiple times. He asured me that he could get this done as I requested but I would need to get it there early (8:00 am). I showed up at 7:45 and he was already there. I waited 45 minutes before he came out to speak to me. I contacted the shop multiple times during the course of the day for updated and received the same answer each time nothing is done yet. Now I get the excuse that he was busy and the parts never arrived. Now day 2!.... Once again made multiple calls with a ditto response as the previous day. Nothing is done yet, need to go get the parts. Fed up with the runaround I decided to pick up my car. I decided to locate a new more responsible and professional facility.As I mentioned, on a personal level. They seem like good people. As far as being qualified I cant attest to the depth of the knowledge and ability. In two full days he made zero progress. If you dont care how long a repair takes and you dont mind excuses then this place may be good for you.
Does quality work. Knows a lot about VWs. However he is not the fastest mechanic I have done business with.
This review has been a long time coming. I really hate to give such poor reviews to a small business owner but this has been the worst experience.Over a year ago, we gave our volkswagen golf to Kraftwerke to repair. It was a major repair so we expected that it would potentially take a couple months. This was covered by insurance. After three months, we started inquiring. Chris gave us the runaround and even said he had farmed out the transmission to another person and cant get in touch with them. After driving there to speak with him numerous times, checking on our car, he continued to delay us with excuses. SIX MONTHS later, we got the car.Two WEEKS after we got the car, the entire clutch went. It turns out that he did not properly diagnose and/or fix the angle drive. We towed it down there again and it was supposedly repaired.Soon after we got the car back (for the 2nd time - after 7 months), the EPC light kept going off and Chris diagnosed it as being a problem with the turbo and said he would get back to us. SHOCKER: we never heard from him again!Today, less than 1 year after the repairs, our clutch went again. The same exact issue. We called Chris today, his employee answered; they said they would call back and did not. We have been in touch with the adjuster and he said in 7 years, he has not seen a claim take as long as ours have and be so poorly done. Our insurance company is investigating recourse and meanwhile we are stuck again without a working car.If Chris were the last human on earth to fix cars and my car broke down, I would stop driving cars and start riding bicycles. Walking from place to place would be quicker and more reliable than relying on Chriss services. Im happy to answer ANY questions if any other reviewers have had similar issues - feel free to PM me.