Adam and the company from the time they have removed my husbands body from our home, have been very consoling and compassionate. Adam explained the process of when and how long the cremation will take place and when we can bring him back home. When all is ready for pick up, Adam was very flexible with the day and time. When I arrived at the office, he was ready for me. He took the urn and placed my husbands cremains and handed it to me with grace and respect. This is what I call a beautiful gesture for a very emotional day for me. Thank you I know that you have treated my husbands body with dignity as you prepared him for us. Thank you. And when its my turn, I know that you and your company will do the same service for my family.Maria Clarissa Wiechmann
Elizabeth and Susanna have provided the utmost of care at the most critical times for my family, with the loss of my mother, and 5 years later, my step-father. Both times, they were right where they needed to be, managing every important step, taking care of the critical details, when we did not have the emotional capacity to do so. They kept us informed, and continued to check in with us over the months to see how we were doing. Very compassionate care.
Susana Vasquez was very nice & delight to work with.
Losing our Matriarch unexpectedly was the hardest situation we have ever encountered. We want to express our gratitude to Ed and Trident Society for helping us through this difficult time. From my first call, Ed was always so gracious. His kindness and professionalism will never be forgotten.Thank you Trident, you made this horrible experience a little more bearable.
Very happy we have now purchased our prepaid cremation packages through Trident Society here in Northern CA. They were excellent when I needed them a year ago when my mother passed away suddenly and she had her own prearranged package (It made things a lot easier that night only having to call one number and have Trident come out and handle everything else for me, I felt so grateful!)...Thus the reason we are now doing the same thing!
Great and satisfying experience! Couldnt have been nicer to us and very compassionate and understanding.
Ed and Elizabeth were very kind and caring. They helped us through the process with efficiency combined with compassion. We had used them 5 years earlier when my mother passed and had a positive experience then too. The overall experience was comforting in what were emotional times for our family. I highly recommend their services.
My experience with the Trident Society specifically with a Guy and Jody Heckenlively was nothing short of astounding.Preparing for end-of-life arrangements can be emotional and awkward, and Guy and Jody guided me through the whole process with a great deal of compassion and understanding.They are both excellent listeners and therefore were able to understand and meet all of my needs.They also answered all of my questions easily and I was able to make my decisions because I had all the information that I neededI was so impressed by their professionalism and the way they handled my situation that I recommended to three of my friends that they also get Trident Society arrangements made, which they all did, with Guy and Jody.If you’re looking for a way to make sure that you don’t leave emotional or financial burdens behind when you pass away I highly recommend the Trident Society and specifically my friends Guy and Jody Heckenlively
My father used Trident and made pre-arrangements a few years in advance. This made the process so easy for our family. My mother then used the same services which again made her passing easier to handle. Trident was compassionate and caring and understood our needs. They provided professional transport and handled all the things that make this scenario so difficult for others. I highly recommend preplanning and think Trident is an amazing company to work with. Thank you for everything you did making the hardest part of losing someone so easy to handle. I will never forget the ease I felt. Additionally the cost of the service was so much less than I expected. Thank you a thousand times over.
My representative, Mr. Ed Wyrabkiewicz, was most helpful in providing assistance when my brother passed away. Being 2,000 miles away, he was able to thoughtfully and compassionately help me complete the cremation process from initial contact to my receipt of my brothers remains in Illinois.Janet Bong, Wheaton IL
Veronica made an uncomfortable experience turn into peace of mind.
Clear, efficient, affordable, uncluttered and personable interactions throughout the decision-making process.
The process was quick and efficient. Edward told us everything that we needed to know and answered all questions that we had
I cannot express enough my thanks to Ed at the Walnut Creek Trident Society office. He was compassionate, helpful, and relieved me of the additional burden of how to proceed with my husbands passing. Everything was done beautifully. Thank you Ed and staff.
This was the second time Edward Wrabkiewicz at the Walnut Creek Trident Society office helped with preparation for a very personal time. We are very thankful for his very calm demeanor which allowed us to remain calm.The Felluca and Williford Families
My wife and I bought end-of-life plans from Trident 12 years ago and finally had to use their service when my wife passed. I was not sure what to expect after all that time and was relieved that they responded quickly and activated all their services immediately. All their people involved were completely professional while being very sensitive to our needs.My primary contact was Ed W. He was exceptionally kind and helpful getting me thru the necessary paperwork.Trident did everything that they said they would do with everything covered by the original cost of the plan. I strongly recommend them.
Everything was easy to understand which made the process fast, easy and comfortable.
The Trident Society of Walnut Creek went above and beyond to assist our family when we needed them. Suzi Vasquez was compassionate and efficient, guiding us all the way.
Very professional and empathetic
In my time of lost Trident Society was right there to handle the immediate need for my Mom in Im eternally grateful. There team is the best in caring for your needs. I highly recommend them.
Well, not being dead yet, I can only talk about how things have gone so far. What happens on the other side will have to be written about by someone else.After the transaction was complete I received paperwork in the mail breaking down the costs item by item. I found that I paid an extraordinary amount of money, around 1200 bucks, for a few fancy boxes and things. I wish I would have asked for a breakdown of the costs in advance. Do yourself a favor and ask all of this ahead of time. Its my fault for not educating myself better. Dont allow yourself to be sold a package. Ask questions about everything. Not really very happy or comforted about the future.
I called Trident only to have my call transferred twice-- making me explain through tears each time what I needed-- before they sounded off a list of random fees and laughed sarcastically when I asked them to repeat one of the fees. As I sat there listening to my family member die in the next room, Trident sardonically asked the age of the family member passing away --as if there is an age limit for someone to receive care and compassion? Do you think I would trust you with my family members body after this phone call? I was just disgusted with them. Also, Trident-- please do not assume the situation just because your business is located near a retirement community. This may be just business as usual for you, but you could at least pretend to care and not make your commodification of death so obvious.
Ed was phenomenal in every step of the process. His experience and candor where exceptional during a time when the process can be very overwhelming. We the Verticelli family would like to thank Ed and Trident Society for a seamless process.
My wife passed on January 25, 2019. Upon her passing I contacted the Trident Society Cremation Center in Walnut Creek California, where my wife and I had made arrangements for our cremations. I spoke to a very nice gentleman whose name is Ed Wyrabkiewicz. He instructed me on what procedures to follow. When I met with Ed in his office he was so very kind and caring. He treated me with respect. He offered his sincere condolences and sympathies on the loss of my wife. He proceeded to handle everything. He assured me that everything was going to be fine. He processed all of the paper work and then told me he would get a hold of me when my wife was ready to come home. And he did just that. I would highly recommend Ed and Trident Society to everyone. Thank you Ed for all of your help and caring.Best Regards,Joe Cordero
My agent was very knowledgeable and accommodating to all my questions.He also made me feel I am making the right choice for my plan.I recommend him highly for his professionalism.
Im going to receive the service I signed up for, and being able to make installments payments enables me to begin paying this off before Im deceased.But, it took THREE times for them to get the paperwork correct. That was irritating, to say the least. The first set was done when dealing with a very annoying representative in our house. The second had to be done after I got in from work, correcting the first persons errors. The third was getting the installment payment amount correct (because they took the wrong amount from checking account for the first payment).
The Trident Society in Walnut Creek are the absolute best. The staff made such a sad and emotional time for us go very smoothly and stress free. Their customer service was exceptional and we are forever grateful.
The representative that came to our home, was very professional.He indicated that the service my father & mother received was very typical of what we can expect in the future. Thank You for caring about how we deal with our future on passing from this life...Catharine S.
I want to thank you, Ed, for taking such good care of our sister, Judith Gloyd, and my family. You made this whole sad experience so much better with your attention and care.I will highly recommend Trident Society Cremation Services.All the best,Becky and Terri Gloyd
I was very pleased with the ease of the whole process. The Trident representative listened and answered my questions clearly.
Handled my family extremely well.
Tommy was very knowledgeable and personable.Thank you