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Independent Mercedes
1849 Mt Diablo Blvd, Walnut Creek, CA 94596, United States
Appearance
Independent Mercedes

Comments
Vi
Review №1

Had my SLK 230 convertible roof fixed. They did a good job and were very friendly. I would return again. I felt like family. Good prices as well.

Mi
Review №2

Awesome service by guys who really know their MBs. They do a far better job than your MB dealer ever will. They got our Sprinter campervan going again just in time for a trip we had booked. Well be taking the Sprinter back for full service when we return.

Ka
Review №3

Dropped my e63s there spoke Todd very knowledgeable when comes to Mercedes Benz. I havent got my car back yet so so good will update as I get the car back.

Br
Review №4

The Greatest Place To Get Your Mercedes Fix Better Then Benz Dealer

Ma
Review №5

Cant say enough great think about Independent Mercedes. Lost my air suspension. Not only did they get me back up and running with in hour but they were also knowledgeable about my issue and installed a better product. Before Independents recommendation I had changed my front suspension 3 times in less then a year. It has been also two years since Independent Mercedes installed the suspension they recommended and it is still going strong..Thank youIndependent Mercedes.

Ju
Review №6

The best. Dad and both sons all the best. I would not be able to enjoy my little 1992 190E 2.6 if not for this shop. Superior knowledge, very fair pricing, and always a timely turnaround. I will buy another MB when the time comes knowing Bill, Todd and Bill Jr.will be here to service it.

ju
Review №7

I had a pretty rare problem with my E320 4matic wagon... Had to have it towed in as it just would not stay started. they had it diagnosed and fixed with in the next day! That guy is brilliant! He also is trustworthy, fair and fun to talk with. He sounds like he has been trained with some of the best Mercedes mechanics around and old school with up to date knowledge. Would keep him to work on my car always!Joy Williams

Dr
Review №8

Tood is the best I mean this guys are super professionals in what they do i took my Mercerde there and within an hour my car was good as new. I just Wana say a big thank you to you guys and I will always come back. You guys are trust worthy.

Fr
Review №9

Trustworthy Shop,Skilled Mechanics, diagnosed the issue on my sl500 on the spot.Scheduled an appointment and picked up my vehicle the following day.Personalized service, repaired what we discussed at a fair price.No song and dance. No additional hidden costs.Thank You

Su
Review №10

Great family run business and the boys are so respectful of their father and treating the business like their own theyre great group and do excellent work very serious professional and nice people👍👍

Va
Review №11

I have been bringing my Mercedes (2) to Independent Mercedes for 10 years for service and maintenance and Bill and his sons have ALWAYS done great work at reasonable rates. Theyre honest and accommodating. I wouldnt take my car anywhere else!~

Aa
Review №12

Great family business, definitely recommended!I came into town for business on a Friday afternoon and my alternator died. They were able to get me back on the road in just an hour or so.

sh
Review №13

8 years strong. Keeping my baby running. I often think I keep my ol benzi because I wouldnt want to get serviced anywhere else.

Ma
Review №14

These guys are great. Very reliable family run business.

Te
Review №15

Everyone at the stores very helpful great parking very close to freeway

Ja
Review №16

These guys are amazing! They are professional, honest and make a woman who knows nothing about cars feel secure about taking my car there for service and problems. I was going to sell my 2006 280SLK, even though it only has 45,000 miles on it because I was so nervous about how expensive it was whenever I needed anything done to it and the possibility of something major going wrong. Now, I can keep my little car knowing that I have someplace to take it, get excellent service and know with confidence that I wont be ripped off . . . a huge relief! Thanks, guys!

ED
Review №17

Always a good time when I bring my car in. Prices and affordable and customer service is outstanding.

Ha
Review №18

This is just the best place to bring your Mercedes for service. Bill and his sons are highly skilled mechanics, they are well trained, ethical in business, polite, true to their word and their work is reasonably priced.

Ra
Review №19

Nice to deal with, reasonable prices (for a Mercedes shop in the Bay), got the job done quickly. Recommended!

Ch
Review №20

I dont know how good these guys are at fixing cars, but being personable on the phone is not their strong point.Ive called them twice and both times they seem grumpy and not that interested in my business.

Mi
Review №21

These guys fixed things on my 300td better and cheaper than BMW mechanic in Albany

Te
Review №22

Your car is in good hands here.

Jo
Review №23

I have brought all my vehicles here over the course of the last 7 years, I cant recommend this team enough for their integrity, honesty and ability to get the job done.Theyve worked on everything from C230s, C55s, Gl450, GL550s and SL65s for me. If you need your mercedes fixed and hate the dealership experience (I do) this is hands down your spot.

Be
Review №24

Family-run, dad and two brother-siblings know their Mercedes stuff...

Ja
Review №25

If you have any MB vehicle, call them first for any service questions, needs. Guys are the best - reasonable, helpful, and affordable.

vi
Review №26

If you don’t know find out why

Ca
Review №27

Friendly customer service told me they did not want to de with my car

Information
4 Photos
27 Comments
4.8 Rating
  • Address:1849 Mt Diablo Blvd, Walnut Creek, CA 94596, United States
  • Phone:+1 925-932-4001
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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