Colby helped me pick out the right car for me. He made sure to tell me about which cars needed more upkeep. He made sure to show me cars in my price range and what would best fit my family. Getting approved was easy and the process was swift. I would recommend Westgate Kia to anyone looking for a car. I went from the my car smoking on the side of the rode (just yesterday) to pulling off the lot in a new car!

The Kia team was great! Heather was the best salesperson. She really listened to what we needed and helped us find a great car. Tom and Garland were really helpful too with financing and warranty needs. We got a great value that fits our family and our budget. 👍👍

My experience was great from my online inquiry of the vehicle I wanted to the delivery. Shortly after submitting my info I got an acknowledgement email. I was at the dealership at 9am at 9:05 I got a call from their online rep while I was with our salesman. Our salesman was awesome as was the sales manager and F & I manager. At no time was I pressured or talked into buying something I did not want. I had a unusual circumstance but the folks at Westgate Kia were able to make it happen. Thank you !

Took my Sedona in today for a recall. I was very happy with quick and friendly service. Josh was the most polite young man, he explained everything that was going to be done to the car. Cant say enough good things about Westgate kia of Wake Forest!

The service at Westgate Kia is awesome. I showed up, without an appointment, and they fit me in right away. Even though it was a small repair, at least I thought it was small, they didnt have to do it. They could have told me to make an appointment. I appreciate their professionalism & making me feel important. Thank you Westgate Kia!

Really great and friendly staff that will actually work with you and be honest with you. I believe our salesman’s name was t.k. and he was extremely helpful and knowledgeable. Although we did not buy a car today it was a great experience and I will most likely be going back.

I was interested in a new car. But they want 3000 dollars OVER the MSRP for a new Sorento.

Always gets my car in and out quickly. Describes any issues in a manner I understand! Super polite and accommodating! I will always use them as my mechanic of choice

Great service. Speedy and convenient. Chris and Carl made everything fall into place. I looking forward to using them in the future.

Greating was very nice experience, team member was very pleasant to deal with, certainly an assest to westgate

Best place to get a car. Second time buying here and they have always been more than fair with pricing. They have an incredible staff that work hard to get you into a vehicle that you want and is right for your needs. I will be buying my next car from here also.

I am absolutely pleased with how my service was with my vehicle. The gentleman I spoke to that made my appointment is beyond respectful such a great help.The service department got my car in and out and it was very nice especially having a child . Highly would recommend!

Always have amazing service whenever I need mycar serviced. Everyone is extremely nice and very informative. My car is service faster than the estimated time they give me. I have not a single complaint.

FYI to military veterans. I am an Army Veteran and Military Spouse. When I inquired about the military discount incentive, I was told by the salesperson that it ONLY applies to retired veterans who served 20 years in the military. Would you please update your website to reflect this information? I have purchased many cars with nine years of military service and have never encountered this requirement.

Had a great experience bringing my Kia in for a recall. They arranged Lyft transportation in a snap, so I had a very brief wait. 😊 The staff was friendly and helpful. Its always great to encounter excellent customer service. Thank you!!

No problems, Anthony was gracious and knowledgeable with a good sense of humor!

Went in to have my 2016 Kia Forte serviced. They changed my oil and filter, done an inspection and rotated my tires in a very timely manner. Overall the Techs and the service were done in a professional manner. Would recommend this dealership and their services to the highest. Very satisfied.

First time I have used them for my car although it is a 2013 but I decided to give them a chance, I dropped in to get a price quote for rotors and brakes and was met by Josh who introduced himself and explained the pricing structure and timeframe . He checked to make sure they were available to take me today . They were AMAZING I had a bit of a wait but I was advised at different times how it was going . Upon being done he explained the charges and I paid my bill . He offered for us to give them a chance with further service and explained . I was extremely happy with quality and service THANKS

My last experience was a great experience. josh was my service tech and he went above and beyond to fix my car. I initially dropped it off to have it checked for a clicking noise i was experiencing and when i called josh told me he think what i was describing g was covered under warranty but went to say however if it’s not there would be a diagnostic fee and we could goFrom There. I dropped it off and i got a call around noon stating it was fixed … I’m like wow that was quick had i known i would have added that my car needed an aliment and josh stated oh i can get that done before you pick up and he did just that . Great customer We service so thanks josh for being that service tech that goes above and beyond

The easiest car buying experience Ive ever had. Ask for Diaz! 12 years experience...he will be an asset getting you into a new car!

Thank you, Thank You Heather at Westgate KIA. Heather was the perfect person to help me find my next vehicle. She was patient, knowledgeable and honest. Friendly Kind Caring dealership, because of the people will to help at every turn. It was actually fun to shop and trade up... I’m now part of the KIA family at Westgate.Easy transition from lease to lease! Everyone was helpful and knowledgeable. Heather, Ramon, TK, George and G our financial/ paperwork person were the best team to work with. Also anyone who answered or directed our calls, top notch! Thank you Westgate KIA

Listen up folks! Westgate Kia is my go-to for quality car service and new car purchasing. I moved to Raleigh from Wilmington (via Texas)back in 2015, and have been with Westgate ever since. They have cared for my 2013 Kia Soul, and now my 2020 Soul X-Line (which I purchased from them). Gonzalo Tomas and the rest of the service department are top-notch, and *consistently* so. My favorite thing about them is that they are always right up front and honest about their practices, what I need to do to keep my vehicles driving, and willing to admit when their prices get beat elsewhere (which is rare). Keep up the amazing work, Westgate!

Very professional and helpful during my visit .The service technician was extremely helpful and patient when trying to find a noise that my vehicle was making. The dealership is well run and people are extremely helpful.They explain what is going on and what cost will be.

While I waited for my car to be done I want it to be known how great a job Josh did! He went above and beyond, to deliver the car as well! Thanks so much! Love the service at west gate Kia!

I had a really great experience with Dijon !!!! He was awesome. He had patience, he never got frustrated, he listened and he truly wanted to help me find my baby a car. I didn’t know the difference of cars, he took time to explain that. I’m telling you, please go to Westgate Kia and ask for Dijon!!!!!!! Dijon! I’m glad you were the one who walked out that door to help me, anyone else probably would not had been able to assist me or be to my liking. You did a fantastic job!!! I will be sending people your way!! I wish you nothing but happiness and nothing but success!!!!! So, again, make sure you go see Dijon Pulley!!!! He is the man that will get you what you want!!!

Everyone was super friendly, helpful, and personable. TK originally was helping my mom and when he had another customer come in, instead of trying to divide his time between us, had Dijon come over and help us. So we appreciated the honesty!Everyone there was understanding and not pushy at all and they really went above and beyond. They made what is usually an anxiety-inducing and stressful process a breeze and whatever questions we had, they never once acted annoyed or like we were a bother.We weren’t sure at first if we were going with Kia and went across the street to the Hyundai dealer. We left pretty soon after due to the poor customer service! Highly recommend Westgate Kia!

Gonzolo Tomas was great to work with. He got me in at my appointed time and kept me up to date on my service call. The work was completed on time.

Best experience!! SO much better than the Wendell location… that I bought my Kia! I will never go back there and will forever make Westgate my new home for my vehicle car! I have already scheduled my next oil change for after my vacation in a few weeks!!

I bought this car over the phone. I viewed the car on a popular used car app and I called Westgate Kia in Wakeforest NC.They made this deal so easy I never stepped foot on to the dealership. They delivered the SUV to my home with out question. I signed the papers gave them a check. It was effortless and the TEAM at Westgate made it happen! Thank you guys.

The most amazing car buying experience I’ve ever had. Definitely check these great folks out Anthony was a great awesome help in letting me choose the car I wanted. Josh in service department was also very helpful thank you all !

Robert has been very cooperative and helped me get the desired vehicle. Excellent service

Both of my issues were correct the same. Josh (service advisor) was extremely knowledgable and professional. Overall great experience!

I had several recalls on my Kia. I had a very difficult time ever getting through to a live person to schedule the service. After leaving several messages with no response, I finally persisted, spoke to a live person and got it scheduled. The day of my service appointment, I was sent a link to check on the status of my vehicle. All day the status remained at one of the lowest levels of progress. I finally had to call to find out if it would be finished that day, as promised. I was told the technician was finishing up then. When I picked up my vehicle, I was told one recall couldnt be completed because they had to order a part...the part should arrive in a day or two and they would call me to arrange a time to complete the final recall. That was weeks ago and I still have not heard from them.

Excellent service, spoke with Hillary over the phone she answered all my questions, she got me in touched with a sales person by the name of Melvin, and he was extremely helpful, he worked hard in making sure I was getting the car I wanted, couldnt asked for better service.. I also would like to acknowledge the finance team, they were also awesome,.. Stop by and ask for Melvin, he is your guy.. Thanks

Run from this dealer as fast as you can. They pitch free oil changes for life but what they dishonestly dont tell you during the sales cycle is that you have do do all scheduled maintenance through them. They also force you to go on the schedule for extreme conditions which doubles the maintenance cycle. They do have a form that explains about the scheduled maintenance but its buried in the pile of papers you need to sign at purchase closing and they go past it very quickly. Totally unethical and dishonest.

Sales Rep JD was friendly and thorough with explaining the process. Financial officer was also friendly and answered all my questions. I will recommend Westgate to my friends. I love my new Forte!

I had the most amazing experience here. Car dealerships are generally dreaded but Melvin was painfully honest and ethical. I came in with unrealistic expectations and he broke things down to me in laymen’s terms so I could understand my options realistically. The finance manager Ramon was also very helpful and got me a better deal than the pre-approved offer I entered with although I was reluctant to consider other finance companies. Even the initial text interaction with Season was pleasant and there was no pressure to come in right away when I explained my schedule was very tight. Overall everyone was respectful of my time and honest which is critical. I plan to return and purchase my other vehicles from here. I should also mention I drove from Chapel Hill passing several other Kia dealerships but this is now my one of choice. Absolutely no regrets!

Everyone who works there was extremely pleasant and helpful. Was a super smooth process signing a new lease and they helped find something that worked within my budget. The car is amazing!!

Dijon Pulley was our salesman and he did a very good job to keep us informed and he asked all the right questions. He went to bat for us with his superior, who was also helpful. The whole process can be tedious so make sure you have something to eat before you shop.

What a bright and cheerful atmosphere! (along with covid protocol being observed) The staff was very friendly and professional. The problem with my car was diagnosed and taken care of in a timely manner. The representative was very pleasant and answered all my questions and concerns.A-plus experience!

They where quick and efficient. They did the job I asked them to do. Awesome job Kia

So pleased with my experience at Westgate KIA. We worked with Heather, no pressure, answered our questions, and got us in a test drive super quick for the models we were interested in. My husband and I both ended up getting new KIAs (forte for me and optima for him) from Heather. We feel like we got a great deal, warranty, and service here. I love my new KIA, it has all the features I was hoping for! Thanks to everyone at the dealership for making it a good experience.

Great service. An expert service by a great group of people!

I purchased my car July 2. I called the finance department 4 times to find out when my trade in would be paid off. No one called me. I called again spoke to Someone who said the check was mailed on the 8th. Seriously it’s the 26 still not paid off. He said it’s ok it won’t go on your credit. REALLY! It’s not his credit. I need my loan to be paid!!! Is this how this dealer does business. Wow not the best.

Great communication and excellent service. They got me in a Kia Telluride is record time. I would recommend them to family and friends.

This is the best place good for everythingService your needs

Josh has renewed my faith in Westgate Kia! I had a bad experience with someone on the phone there and decided that I would never go back there, but I had a safety recall and could not get an appointment at Fred Anderson Kia so I had no choice but to go to Westgate Kia. Josh was so nice and helpful when I called for an appointment and he kept me informed on the service and when my vehicle would be ready.Josh is a real asset to Westgate Kia and I will continue to go there as long as he is there.

Such a great place to get a car. I’ve financed two from here now and absolutely love them!! They are so welcoming with customer service, they take their time and make sure you leave with a car!

These folks really need to up their game a bit. When I arrived, as I was going over concerns on my 2021 Kia k5, I asked the advisor to have 2 lbs of air put in the tires as they were low, and to check for leaks as they seemed to be losing air. Keep in mind this is a brand new car, so losing air wasnt expected to happen each week. This is when the advisor wanted to argue with me and tell me the techs would add air to specs, which is not what I asked for. Next item was that the engine has a miss fire. Again, brand new car. Service advisor started to argue again saying they couldnt look at that issue as they didnt have a tech. I advised I didnt expect to get it FIXED on a Saturday, but the gentleman that made the service appointment for me stated they could at least diagnose the problem. I even showed the advisor the text confirmation which turned out to be from the Service Director. After 10 minutes of arguing, I had to just throw my hands up and move on. So, with that being said it seems someone doesnt know what they can or cant fix and when. So after an hour and a half, they didnt diagnose the skip, they didnt add air in the tires, and for some odd reason they were in my trunk, as they didnt replace the cover. Glad I didnt have anything in there worth anything, as they had no reason to be in the trunk.

Easy drive through service with pleasant responsive staff! A comfortable waiting area followed by a high quality complimentary car wash and dry was a very pleasant surprise! Ill be back!

They took my car in at the appointed time.The estimated time to finish was correct.The waiting area was great. The experience could not have been better.

DJ was amazing and I felt so comfortable in choosing a vehicle that meets my needs!

Service members were prompt and very courteous.Will have my KIA serviced at Westgate KIA again.

Melvin and team did a great job. Took several months for my Telluride to get in but was well worth the wait.

Fast friendly service. Nice waiting room. Clean.

I now have owned my second Kia for a year. I truly love Kias! I have had a fantastic experience. Morgan was wonderful in helping me find the right fit car for me and the service department is amazing! Josh has kept me informed of my warranty and kept my car running smoothly! Highly recommend every aspect of the dealership. It is truly a one stop shop!

My husband and I went to Westgate Kia of Wake Forrest to get the family a second vehicle, and it was the best experience of my life. Our salesmans name was Dijon Pulley and let me tell you that young man was extremely helpful and knowledgeable. I would definitely refer anyone going their to buy a vehicle to see him. Everyone at the dealership was friendly and welcoming, we were there 6 hours with two kids and no one complained, they all spoke to my children and offered us drinks. Again handsdown best car buying experience!

Fast in-out on a rush basis today. Thanks Josh!

I had such a wonderful experience. Morgan was beyond helpful throughout the whole process, beginning to end. Hilda also assisted me and did not give up to make sure I got the car I wanted around the price range I wanted.

Heather at Weatgate was great to work with. My vehicle was hard to find so we ordered it and it arrived earlier than thought.

Super nice people, I have never felt less pressure from a car sales team before. Highly recommend the team at Westgate.

The saving grace to my experience were Anthony and Ramon.

We have bought several vehicles here. Great place.

I arrived for my appointment 15 minutes early and I was greeted within 15 seconds of putting my vehicle in park (Service Center). From there the staff was attentive and friendly, they offered a comfortable work environment while I waited on a system update for my vehicle.

Had a very smooth experience recently at Westgate Kia. Started the due diligence process emailing with Season Elrod who respected my communication preference to stick with email. She connected me with Sales Manager, Mike Wing, who provided transparent pricing and overall fee structure. Arrived to test drive the vehicle and ultimately completed purchase with Anthony Blackwell, who answered all our questions.Friendly and Professional team worthy of your business.

TK was great. He took the time to explain everything and was a pleasure to deal with.

They do an excellent job and very efficient on getting work done.

Heather was very nice and easy to work with on looking for cars. We may not have found one yet...but wanted to give her a shout out on her excellence 👏

Really happy with Westgate Kia for servicing my vehicle!! Josh and Duncan were more than helpful. I will definitely be coming back again if I ever have any future needs for my vehicle!

Love my new K5 GT Line sporty sedan!! But, what I appreciated more was the impeccable customer service! Morgan and Jennifer, and the crew gave us the VIP treatment from start to finish! They made sure our buying experience was comfortable and enjoyable! Morgan, our sales agent even stayed after hours to give us a tutorial of all the cool features. Salute to Westgate Kia!

My experience was great! I was in and out in the time the Kia service crew said I would be done.

Highly recommend Westgate Kia! The whole experience from start to finish was truly enjoyable.

I received great service. They went above and beyond to make sure my car was repaired.

They were very nice, and accommodating .So far so good, as far as our car goes. It seems to be running fine.

The worst car buying experience ive ever experienced to be honest. My wife and I had to wait 2 months for our brand new 2021 suv to be fixed due to a faulty part. Staff provided us with several rental vehicles, one rental broke down on us in the country in my familys front yard super embarrassing by the way. I could go on and on but ill just leave this 1 star instead. First and absolutely the last time coming her.

Great experience not only purchasing my sorrento here but also getting it serviced there was also a great experience. Their service writers are much more friendly and helpful than the ones right next door at dodge.

This was the best experience in purchasing a vehicle in my life.... Heather was amazing along with the biggest Chicago Cubs fan I’ve ever seen... Can’t thank you guys enough!!!!!

Jennifer has been wonderful to work with in securing my bew 2022 Carnival.This is my 3rd car purchase at Westgate Kia and the experience has always been professional and simple.

Yall this is the 2nd vehicle we purchased from them, they are the BEST! Thank you Heather Shaw youre the best!

I always have excellent service, and Gonzalo is my go-to contact, because he is friendly, courteous, and makes sure all the bases are covered for my safety, including my transportation if I need it. No one does it better.

Always very professional and courteous. All work that needs to be performed is explained in detail.

Such wonderful customer service! I am not even a KIA customer. I was actually driving a friend to pick up her car from being serviced and got a flat tire. I rolled into their Service que with no appt or prior warning. They were quick to assess the situation with my tire and were able to patch it for me in a short period of time! So grateful for their kindness and sense of urgency to get me back on the road safely! THIS is how you get future customers.

Here at Westgate they provide a service that will be shared. They were so professional and they even were nice to t my kids. They moved together to make my experience of getting a new car fast and enjoyable. I would definitely encourage anyone looking for a car to try Westgate Kia. Helpful Truthful and Family Oriented.

Donnie at Kia west gate was a great experience. He helped me buy my dream car (wrx sti), was very professional and even let me take the vehicle to the bank by myself. Definitely a great guy to do business with.

My experience at this dealership was beyond what I hoped for. After not so great experiences at other dealerships, coming to this one restored my faith in the car buying experience. Heather Shaw was awesome! I knew what I wanted & got exactly what I was looking for. Thank you so much Heather and the WestGate Kia family!

I went in to Westgate Kia to look around & drove off with an upgrade. The customer service was incredible. Morgan was extremely knowledgeable about the inventory & even knew obscure factoids about the cars. She really knows her stuff! I appreciate how she was with us every step of the way to make sure we were familiar with the new bells & whistles. She & her team made sure that we were comfortable with the process. If youre looking for a new car, stop by Westgate Kia & ask for Morgan!

Had a great purchase experience with Rick Allen! Go see this man if your are sick and tired of pushy sales guys that are only interested in their quota. Rick will level with you and even tell you what you dont need to save you money. The finance guy is awesome and will tailor the deal to meet your needs. They care about your satisfaction and will do whatever it takes to make sure of that. Plus you get KIAs 10 year / 100,000 mile warranty and oil changes for life!

I went there today to test drive 1 or 2 of the Kias that I had did a little research on. I met a wonderful sales person named Anthony. Now, why I gave it 3 stars. I wasnt able to take it home and test drive it, put on the highway, see what it would do because I wasnt making a purchase within the next week or so. As a consumer I want to test drive when about to spend 20 to $30000 on I dont want to just ride it around town and then go drop that type of money on a vehicle that I have not Test Driven to see if I like it. Needless to say, I will not be going back to the Kia dealership in Wake Forest North Carolina!

Worst Dealership I have ever been too. Besides the usual Salestalk- promosing offers before driving 2 hrs on a day off, AFTER The actual appraisel Took place physically before that, was not planned. Car was not in any other Condition they totally changed the offer.I wanted to leave and the MANAGER LADY JENNIFER followed me to almost all the way out the building to my Car, telling me we didnt ask you to do business with us~VERY UNPROFESSIONELL AND NOT TRUSTWORTHY~

Joshua was really great and helpful! They did a great job!

Been to this location twice for preventative maintenance. Both times I have never had a problem. They get the job done.

They offer the complete AMSOIL synthetic oil changes at this location or you can pick up and carry it out for the DIYer’s

Great and quick service with my oil change!

Im having issues with my vehicle and Im explaining to the Service guy he wont let me talk, While its my turn to talk he puts the phone phone down not even listening to what I have to say very rude should be fired.

Team was very knowledgeable about the Sorento features and the associated financing promotions. Was a very easy buying experience! I would recommend this location Westgate Kia.

I had a great experience purchasing a used car from Westgate Kia. From the online experience, to scheduling the appointment, the entire purchasing process and then having a few things taken care of by the service department, everything was seamless. Morgan was my salesperson and she did a great job at every step. I would highly recommend buying your next car at Westgate.

Work & customer service is excellent. I wont take my vehicles anywhere else!

1st let’s start with Dakota. She noticed online that I was inquiring about a certain 2019 car. She called and we discussed the particulars of the vehicle. When asked why the car was traded in being that it was so new, she even researched and explained why. I said I would get back to her within a week or two. She didn’t hassle me to come in or high pressure me regarding buying the car. A few days before going into the dealership Dakota called me to inform me that the car we inquired about was sold. She did however inform me that the same vehicle was available with in a different color and with less mileage. She didn’t have to call me at all to inform me, but she did. Which I thought was wonderful. We set an appointment date to reserve the car for my wife and I to test drive.This is where Gage the salesperson comes in. Calm collective and knowledgeable he’s the perfect salesperson. During the test drive and afterwards sitting down to discuss the car, it felt like we were sitting down talking with an old friend. We talked less about the car and more about everything else. He explained everything in detail without the usual salesman circus theatrical flare. The next thing you know we’re off to sign documents.This is where Tommy in finance comes in. While we were interacting with Gage, Tommy came out with a warm greeting and friendly smile to explain certain things to us. Even coming back and giving us better options each time. He got my wife the best deal with the lowest interest rate and she was very happy! He even gave her additional input and knowledge while discussing the terms.In less than 2 ½ hours we arrived and drove off the dealership in our 2019 Mini Cooper Countryman!!!This is by far the Best encounter we’ve ever had at any dealership!!!Robert Watson & Sheila Williams

Contrary to your past dealership experience(s), the team at Westgate Kia is genuinely concerned about treating you with respect and ensuring you leave satisfied and happy with your purchase! Jeff Holden was patient, he listened, and he never pushed me into making a decision I did not want to. They operate as one for your benefit! I have no complaints! Just be open and honest about your situation, and I’m positive this team will go above and beyond for you!

(May 2020) UPDATE - walked in to take a look at the new Seltos, walked out upgrading my ‘18 Stinger to a ‘20 Stinger. I never felt pressured... they simply asked me what was important to me and came back with creative and attractive offers. This team, led by Heather, was truly fantastic to work with. Each time Heather clearly explained what was going and if she said “this is what we’re doing”... that is exactly what happened. Morgan is superbly knowledgeable about cars and Kevin was without doubt the most friendly finance person I’ve ever worked with. This team really knows how to take care of a customer.(July 2019) This dealer has gone through a long of changes in the last couple years, including a full ownership and name change. People are generally helpful and pleasant to work with.