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iPhone Doctor of Waco
1014 N Valley Mills Dr, Waco, TX 76710, United States
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iPhone Doctor of Waco

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Sa
Review №1

Great service. Jorie got my old iPhone 8 looking like new. She fixed the cracked camera screen. Service was fast and efficient and reasonably priced.

Ma
Review №2

Best place in town to get repairs! Customer service is amazing too! Great quality and great work!!

Pe
Review №3

It was amazing the lady that help me she was veryyyy kind and made sure my phone was done and she did a amazing job make sure it was working right !!! I would Recommend others to come to your shop !! Thank you so much for taking care of me !!!

Da
Review №4

Jorie, was very poilte. Very fast and my screen works.. It’s like brand new. She has great customer service. She let me know It would take an hour and it was exactly that. Love her. Thank you so much!

Ca
Review №5

The lady that helped us was great! Definitely feel like she cared about the customer vs just after the money. She was quick and took care of everything we needed while also educating us. Definitely cheaper than anyone else around.

As
Review №6

Awesome service and my phone always comes back feeling 10x healthier 😊❤!!!!!

jo
Review №7

The lady was very nice and polite. They do fast work at a reasonable price. I would recommend them if you have a phone problem.

Fr
Review №8

Convenient location. Lady a little impatient. Need more help. Prices high for repair

Ch
Review №9

Great Service! Sweet woman, and my note 10+ with a shattered screen and digitizer, came back to me looking brand new again.

jo
Review №10

Everytime I break my phone I always bring it in and they take care of me! Best place in town! Great customer service and amazing prices!

Ha
Review №11

Always does great work! Very reliable! Always fairly priced! Great customer service! Will beat any price in town!

Ma
Review №12

Fast friendly service. Treats you like family. Will definitely be back and recommend them to anyone looking for phone repair

Vi
Review №13

The people there were really great and got the phone fixed in really great time! I came in right in the morning and she had it fixed before the day was over! Would greatly recommend to anyone that needs a phone repair, you can call me a regular lol

Ji
Review №14

I have been using iPhone Dr. for years. They are very accommodating, fast, professional and are always looking out for me in general. I highly recommend them for all of you cell phone repairs regardless of type or carrier

To
Review №15

I’ve been here plenty of times for a broken screen and they’re great ! Fast and not crazy expensive and they’re very friendly !!

vi
Review №16

Great service, they have always taken care of me when I come in! Wonderful and prompt service!

Sa
Review №17

I have been here a few times before and it was always a good experience, but this time it was a GREAT experience with Jorie helping me. She was so helpful and relatable. I would definitely recommend coming here over anywhere else to get your phone fixed. The prices are reasonable and affordable! You really do feel welcome and like family coming in here, and I love it! If you need your phone fixed definitely come here!

4R
Review №18

First time customer and the service amazing I love my repair 💙

ka
Review №19

I got my phone taken in one day and within an hour my phone screen was fixed ! I’ve had no issues with it since. The price was the best in town ! ( I called every other store for a price check) the woman at the front was so kind, helpful and professional ! By far best phone repair service I have EVER received. No joke. Don’t go waste ur time anywhere else. Seriously. They will rip u off and take a few days. 10/10 !

Le
Review №20

STAY AWAY. BEWARE! Will destroy your device and refuse to compensate you. Will lie to you. Overwork their SINGLE employee.Totally destroyed my device and I had to replace it. Employee basically said this is a COMMON occurrence. Dont say you werent warned!

Ke
Review №21

The screen is clean and new and I love it, good review!!

Ja
Review №22

Jorie was an amazing help and I’ve been here multiple times and it’s a great price!!!

Mt
Review №23

Went there when my iPhone was having issues. Jorie was professional and quick. When repairing the touch, the screen broke and she replaced it. Good experience, would go there again, and have and would refer other people to go there also.

Je
Review №24

Great service no problem strongly recommend go here first before anywhere else

Ma
Review №25

Jorie was very informative and helpful she knew what the problem was right away and fixed it within an hour. Great quality work and speedy return. Great place .

de
Review №26

So broke my screen on my XR and was gonna buy a new phone until I called iPhone doctor and they gave me pricing and had me come I got a new screen and same day amazing service

Ju
Review №27

I would recommend anyone to go here. Fair price, fast service.

Co
Review №28

Came here twice for iPhone X repair. Both times the phone was ready in under an hour. Neither time have I had issues when I brought the phone home. This is my go to for phone repair in Waco.

ra
Review №29

Just went to look at an iPhone the attendant was quite helpful.

Ve
Review №30

She was awesome we walked in great attitude no charge up front.. called as soon as she figured it out and we walked out with a brand new phone

Lo
Review №31

Jorie was great to work with! Very fast and did a fantastic job replacing my iPhone screen and a very reasonable rate. Highly recommended!

Ja
Review №32

I had a great experience and the staff was friendly and helpful. I enjoyed my visit at the iPhone repair doctor!

Ha
Review №33

Great customer service ! The people are so nice. I would recommend coming here. It didn’t take long to repair it she did a amazing job! WOULD TOTALLY RECOMMEND!

Au
Review №34

Great experience! Called to see if they could fix that day and she said yes to come on in. She got it done within 30 minutes! Definitely recommend.

De
Review №35

Fast, reliable, awesome! I’ve had several devices fixed by them over the years and they’ve always taken care of me and my iPhone repair needs!!!! Call them first!

Tr
Review №36

Great service they get the job done very kind people that work there took my samsung s10+ there twice now due to my screw up but they got the part and fixed it in atleast 15 mins

Aa
Review №37

I have taken two different iPhones (X and 11) to them to replace the screens. I had to take both phones back within a week or two because the touch screens stopped working correctly. After they “fixed” them for the second time, the screens on both phones fell off within another week or two (both phones had really good Otterbox cases on them and were not dropped). I took the phones elsewhere, said nothing to them about having them worked on, and the first thing they said was that the adhesive for holding the screen on was done incorrectly. I can understand messing up here and there, but four times in a row. There’s definitely a quality issue with their work.Update: Wow! Your response to my post was to call me a liar and blame the parts. You need training in personal responsibility and customer service, as well as obviously learning how to appropriately fix the phones. And yes, you’re right, it is offensive that I’ve paid you for a job that didn’t get done right after multiple attempts.

Ra
Review №38

Great customer service! My phone was fixed and ready for pickup about an hour after I dropped it off. Its works great. Im very pleased. The people there are very nice and friendly.

Ro
Review №39

Great service! Love the sales lady she is really great!

Ja
Review №40

I was in such a hurry and stopped here at this locationJorie took great care of me last minute ! I recommend!

Sh
Review №41

Jorie Kuykendall is THE BEST and NICEST person I’ve dealt with!! Go see her she’s amazing!!

Co
Review №42

Great service, super friendly, and affordable! Highly recommend

Ri
Review №43

Great place! Always quick and easy! Super nice staff:)

Re
Review №44

Very very good Service and prices are fantastic. Would recommend anyone with iPhone repairs get done here.

Da
Review №45

I had my battery port replaced and screen. Now my screen goes crazy and will start typing random buttons on its own. Do not recommend.

Ty
Review №46

Fast and easy process. Great customer service, super satisfied!

To
Review №47

I had black spots spreading all over my phone and now it looks like Ive just bought it!!

Ty
Review №48

Fixed my phone within 20 min and it works better than before!

Co
Review №49

Jorie was great help assisting me with my daughters iPhone 8. Quick and easy service. I highly recommend this place!

Ka
Review №50

Great customer service and fast turnaround! My cracked screen was fixed in an hour.

Ch
Review №51

This place is amazing! The prices are extremely affordable, they stay true to their word, and fixed my phone quickly! Definitely coming back for anything I needEdit: 4 years later and Jorie still does an excellent job!! Thank you ❤️

De
Review №52

They’ve always taken care of me and been fair on the pricing! Highly recommend!

As
Review №53

Excellent service and great price to repair my cracked screen. Will for sure be coming back for additional repairs.

Al
Review №54

The best place in town!! Great prices and great quality!!! I would recommend anyone to this place and hopefully your lucky enough to work with Jorie she is the nicest person ever and seems very diligent at her job !!!! 😀

Co
Review №55

Always a good experience at iphone doc on Valley Mills. Super fast and friendly service! Jorie at the front desk was exceptionally kind and informative.

Na
Review №56

Jorie was very nice to my family and I while we waited for my screen repair and I never felt so good about my screen! Thanks for the great service.

Cr
Review №57

Amazing lady that works there I wouldn’t do business anywhere else great service and very upbeat and polite

ja
Review №58

Worth the 35 mile drive into town! Excellence service and was in and out in a blink of an eye! Highly recommend!

Sa
Review №59

Jorie is very nice ! & works very fast !

Br
Review №60

Amazing customer service ! Will definitely be coming back if I break my phone again.

Ju
Review №61

I was in town visiting family when i dropped and shattered my phone. My first thought was I’ll take it to the closest Apple store but my niece recommended this place to try instead of driving to Dallas or Austin. Needless to say the people that work at this place are amazing and so pleasant to work with! They had great prices and wonderful customer service! If i happen to break my phone again I’ll most definitely be back here! Thanks again Iphone Doctor!

Sh
Review №62

The staff was very friendly and she took well care of my phone in a timely manner!!! And my phone looks GOOD AS NEW!!! I will always recommend IPHone Doctor of Waco :)

Ge
Review №63

Definitely recommend to the city of Waco for your repairs. The techs turnaround time was quick and clean good job 👍

Te
Review №64

I went in thinking I needed a new battery for my IPhone 7. I was told I didn’t need one. The tech told and showed me what my good battery looked like compared to bad ones. I value honesty and appreciate how they do business. I wasn’t charged anything and walked out grateful. If I ever need service on my phone in the future I know where I’m going.

Ro
Review №65

Great customer service, fast, friendly!!

Ni
Review №66

I broke my phone Wednesday morning at 5:30pm 30 mins before closing I took my phone and had to pick my daughter up from work the repairer not only fixed my time but made sure I was able to get my phone before closing!! I will definitely suggest iPhone doctor off valley mills to friends, family and strangers!! My phone looks brand new!! Thank y’all so much!! Jorie you’re the best!

Th
Review №67

Great fast quality service, very quick repair and good quality, best place in Waco!

Zo
Review №68

Good quality, fast service good customer services

Ja
Review №69

Great customer service and repaired my phone within an hour.

Jo
Review №70

Excellent service, and great pricing!

Th
Review №71

Excellent service. My Iphone screen needed to be replaced. I was greeted within a minute of entering the shop. After opening up my phone he noticed and told me that the battery was swollen, but did not push for a sale. The entire repair start to finish took about ten minutes and I was charged a reasonable price.

ka
Review №72

Came in, in hopes to fix my boyfriends PS4 and within 10minutes of being there Aldo was able to tell us what was wrong and what we’d need to replace. In under an hour with a few in between customers we left with a fixed PS4 and little extra tech knowledge. Great place, awesome service and low prices!

Be
Review №73

This place is great. I didnt have to make an appointment. I just came in and they were able to fix my phone in about 30 minutes. Aldo was super helpful and efficient! If youre ever in need of a quick and easy phone repair definitely come here!

Da
Review №74

Very friendly environment and customer service is amazing!

ky
Review №75

Aldo here at iPhone doctor on valley mills is awesome he fixed my iPhone 6 Plus in under 15 minutes he was very polite and professional. The price he charged me was better than two other phone repair places in Waco! He answered several different questions I had about my phone! Definitely recommend!

Ch
Review №76

Aldo was very friendly and helpful. I went in, not sure what needed to be done for my phone. He explained things very well, and didnt charge me. I would definitely recommend this business.

Lo
Review №77

Jorie here at I phone doctor had a very funny sense of humor when I walked in and let me know that she would fix whatever problem I had. She did a great job on my screen and now my phone works like brand new!

As
Review №78

If you need any work done on your phone this is best place to take your phone.

Da
Review №79

Great service, super fast and friendly!! They are the best!!

Co
Review №80

The screen protector and screen to my iPhone X got shattered after I dropped it. I called iPhone Doctor of Waco and Jorie was extremely helpful. I had wanted to go in on Saturday and get it fixed, but they didnt have a screen in stock. She apologized for the inconvenience and offered to get the screen in and give me $20 discount when I came in. I went in on Tuesday and she had me all fixed up, including replacing my screen protector. Jorie is such a nice gal and I highly recommend her service!!! Would give 10 stars if I could!!!

Ca
Review №81

Best place in Waco to fix your phone. They have the best prices and the best quality of work in town. My iPhone wouldnt charge and I had tried everything besides replacing the hardware. Aldo was able to fix it very quickly while I waited in the store.

Se
Review №82

Very good cx services and had my phone ready in a good timely fashion .

An
Review №83

Jorie was awesome quick and fast finished repairing my phone within 30 minutes. I’m impressed with her work and highly recommend going here to get your phone screen repaired. Two thumbs up!!!!!!!!!

Ti
Review №84

You have great customer service. Awesome service and and very quick service.

Co
Review №85

Great service

Ly
Review №86

Came in to replace my battery and my screen! Prices are fantastic and probably the most competitive around. Aldo was super fast with the repair maybe 20 minutes for both. Great service and super nice and knowledgeable guys.

Ny
Review №87

Great customer service! Thanks

Li
Review №88

The lady who helped me was helpful and and kind and she knew what she was doing.

Jo
Review №89

IPhone Doctor of Waco was a incredible experience. took my phone in and had it back within 30 minutes. the customer service was superb. I am very happy with doing business with them. Jorie was sweet and beautiful. Her energy was uplifting and provided my iPhone fix fun and easy.

sa
Review №90

I had an AWESOME experience here. Ben fixed my totally shattered iPhone in less than 20 minutes! The employees are kind and helpful. It is cost and time effective! 10/10

De
Review №91

The lady who fixed my phone did a amazing job !

ma
Review №92

Amazing! Got me in and out within 15 minutes. Definitely recommend

Ma
Review №93

Was awesome and so quick especially since It is my lunch break. Friendly and awesome will come back if my phone cracks again!!! Jorie is so awesome and fast!!!

Br
Review №94

I absolutely recommend anyone and everyone to go here! They were fast and friendly. I was in a rush to order a part to get my phone fixed and they made it happen. Such a good price too!! Definitely 5 stars!!

E
Review №95

Aldo was great. He was very thorough and knowledgeable in the way he diagnosed the complex problem I was having with my phone. He was generous with his time and skills.

De
Review №96

Great service, customer service and great product. Got repaired timely and friendly!!Highly recommend

So
Review №97

I called the shop to find out if my phone could be repaired since it was cracked on both sides. I was told that it was more expensive and takes more time to repair, but that it was possible. After receiving phone back, I started experiencing a shocking noise/sensation when I’d press the home button. I returned for more hours of more repair only to be told that my phone was going to need to be replaced. My phone worked but something with the proximity didn’t work well. Ben ordered me a phone which was to arrive within the next week or two. I was told that I’d be contacted when my phone came in, but was never contacted. I called, but no call back has been received. My phone works, but the internet does not work as it did before. I would not recommend this place.

Ju
Review №98

Jorie, was really great in trying to help me out by trying to restore my phone, great customer service. I will recommend any and everybody with phone problems to come to this store for any repair!The top part was 3 yrs ago...but today 11/1/2019....I go into the store because I’m not able to hear out of ear part...Jorie takes my phone and does her magic! Thanks Jorie your the best and I will continue to bring my need of service to y’all!

Te
Review №99

Aldo did a great and thorough job fixing my daughter’s iPhone 6s! The price was just right and we only had a short wait.Highly recommend him!

Su
Review №100

I am a new customer to the iPhone doctor on N. Valley Mills Dr and I must say the service was great. Jorie was friendly, and fast service. She explains everything and I appreciate all she done. This was the best experience based and I will not go anywhere else.

Information
3 Photos
100 Comments
4.9 Rating
  • Address:1014 N Valley Mills Dr, Waco, TX 76710, United States
  • Site:http://iphonedoctorofwaco.com/
  • Phone:+1 254-715-3096
Categories
  • Computer repair service
  • Cell phone store
  • Mobile phone repair shop
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:10am–6pm
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