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WacoTechs - iPhone and Computer Repair
901B N Valley Mills Dr, Waco, TX 76710, United States
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WacoTechs - iPhone and Computer Repair

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di
Review №1

Look. This guy is trust worthy. He could have sold me on something I didn’t need, but he didn’t. He just gave me free advice instead. At the very least, I can confidently say this company won’t rip you off.

Ro
Review №2

Fixed my ps4 automatic eject problem. I havent had any problems with my ps4 since being worked on by WacoTechs

Ma
Review №3

Great service and customer service... Very pleasant to deal with and highly recommended.

Va
Review №4

Did great work

wy
Review №5

We took our ps4 to wacotechs on August 18th for over heating. They said they took it apart cleaned the fan, replaced the thermal glue and replaced the hard drive. Charged us $200 and we picked it up August 26th. On the evening of August 27th the ps4 overheated again. So we texted them the following day (August 28th) telling them the ps4 was still over heating. They replied with replacing the fan being the only thing left to try. We asked for a refund on the hard drive since that obviously wasnt the problem. And they never replied. Thankfully we documented everything to make reporting them easier. So we called another ps4 repair company and they took it in and informed us the ps4 had NEVER been taken apart. The fan was full of dust and there was no new thermal glue. They did everything wacotechs claimed to have done and then some (they only charged us $75 for all this) and our ps4 has been running beautifully ever since. They also agreed to show any proof needed from their end when we report wacotechs to the BBB and the Federal Trade Commission. So in summary, Wacotechs lied to us about what they did then charged us $200 for a hard drive we didnt even need.

Je
Review №6

This guy was amazing - my computer was on its last leg - he transferred all my data to a new computer. When I got my new computer back it had 100s of pictures I thought I had lost from a previous transfer. He was professional, patient, and had answers to all my questions. Good to have a new Go-To for computer issues.

La
Review №7

Waco Techs are awesome and did a fantastic job for me!! I will always use them for help with my electronics

To
Review №8

I took my Laptop there for a fan issue about a month or two ago. It was some of the most kind business service I have ever gotten. I needed it to be done quickly for my work. I was able to pay a fee available to anyone to get my Laptop done first. I waited about 40 min or less till it was done. Hector had a smile on his face almost the whole time. It was defiantly some of the most Professional service I have ever had! The price was priced accordingly to great service and fair. Thank You for your awesome service Hector!

Ma
Review №9

I did business with this company a few years ago so apologies for not recalling all of the details. I brought a phone in for a screen repair, was told it would be fixed by a certain date because I was traveling out of the country on important business and needed the phone on my travel. The date came and went, phone was not ready. No apologies & no discounts were offered for their screw up. They ended up having to send it off to get it fixed elsewhere. Ended up having to get a family member to get the phone about a week later and mail it to me at my cost. These guys wouldnt even cover the shipping. Also turned out the bill was much higher than estimated, but I guess since I wasnt there to pick up the phone they thought they could pull a fast one and I couldnt get my phone back if I didnt pay. They definitely did not have a customer first attitude. More like a sucks to be in your attitude. I would NOT do business with them or recommend them. Total nightmare. Ended up having to get my phone fixed overseas about a year later when their poor quality work broke again. Somehow the overseas company got it fixed in 24 hours for a quarter of the cost and I still have the phone today. I was not going to leave a review because I normally do not, but now I am getting bombarded with emails soliciting my review so here it is. Customer beware!

La
Review №10

Hector at WacoTechs service was excellent!! The prices were affordable and work was efficient. He was very patient with me and also assisted me with picking/dropping off laptops I needed fixed. I would definitely recommend him to anyone needing computer repair.

St
Review №11

IT WAS A GREAT EXPERIENCE DEALING WITH YOU. YOU ARE VERY PERSONABLE AND UNDERSTANDING. YOUR KNOWLEDGE OF COMPUTERS IS EXCELLENT. PLUS YOUR RATES ARE VERY GOOD. I HAVE RECOMMEDED SEVERAL PEOPLE TO THE PAST COUPLE YRS. THANKS AGAIN FOR YOUR GOOD SERVICE. I HAVE TO STOP DOWN TO SEE YOU AGAIN OF HOW TO DELETE PICTURES IN MY MAC COMPUTER

De
Review №12

Hector was absolutely wonderful to work with. He diagnosed my MacBook Pro and got it back to me in a timely manner. I appreciated his efforts so very much. Thanks Hector! Hope you’re a new daddy by now :-)

Ra
Review №13

Excellent service

Lo
Review №14

Good service fast

Ma
Review №15

I dealt with Hector and David at different times. Each time I felt confident they would take care of my issue. I would recommend them any time.

To
Review №16

Very helpful and professional. My laptop crashed after an update and both my husband and I tried everything we could think of. I was so worried about losing my data (pictures, writing, projects, etc) that I hesitated taking it to a professional for fear they wouldn’t be able to help me. Waco Techs saved everything, and got it done sooner than I expected - AND for a reasonable price. Will definitely come back for any tech-savvy needs in the future!

Lo
Review №17

Hard working & nice guys giving you solid good work. Used them numerous times now. Only place I will take any computer. Might have them look at my cell phone next time I am there!

xt
Review №18

I LOVE this place! These guys fixed my iPhone screens several times and were always cordial, professional, and competent! They are the only place I will go!!

Da
Review №19

Hector has been the best of help with our offices in updating our website and getting us back to what we needed for our type of business. He is very quick to respond and the best of advice or referral to someone who can help us better. Im glad my company found his services.

li
Review №20

Great prices and great customer assistance. They are both hard working men and communicate with all their customers. I recommend this place To anyone 😊

St
Review №21

I took my computer in June 24. If I had not initiated a call to them I would not have heard anything from them. I do not know what would have happened. It is now July 5 I still have not herd from them.

Do
Review №22

Great customer service!!! Very knowledgeable!! Shane and Hector went out of their way to keep myself and my 3 year old happy through the whole data transfer process!!! Great job guys!!! Thank you

It
Review №23

Very friendly guy and excellent service! I recommend you always go to WacoTechs for all your servicing needs for electronics! :)

Re
Review №24

Bought an awesome product from them that works great. Staff ia very friendly with a great attitude towards helping you with your issues. I highly recommend coming here.

Lu
Review №25

Amazing service. Very knowledgeable staff. Went in expecting to pay replacement fees, but received an adjustment free of cost. Thank you!

Sh
Review №26

Worst experience. I would advise you to go some where else. They charged me $37 for diagnostic then wanted to charge me $70 to recover my data from my old laptop after it was going to cost $300 to repair. They wouldnt apply my $37 to get my data, but only if I paid $300 for the repair. I came by several times and they werent in the office then told me they could dispose of my data if I didnt get it within 30 days. They saved my laptop under wrong name so initially they couldnt find my laptop. I only how my data is still on the laptop as im going to have to find a way to recover it myself and now Im out of $37 for no reason.

Li
Review №27

Very knowledgable and prifeprofess. I had great customer service be both times I went in. Would use them again.

Br
Review №28

This place is awesome. Very friendly staff who are honest about what is wrong with your devices. I dropped off 2 computers with different problems and they were fixed within a week! Very efficient, very professional. :)

Jo
Review №29

I found Waco Techs to be helpful and fast at resolving our computer issues.

Ch
Review №30

Thank you for he Christmas giveaways!You guys are awesome and are always helpful!Wish you all nothing but the best these holidays and in the future!

Mi
Review №31

Great service, good prices. The tech that helped me was cute too!

Ma
Review №32

They did a fantastic job replacing the screen on my daughters Ipad as well as repairing my laptop, highly recommend.

By
Review №33

Good people they fixed my MacBook Pro at a very reasonable price.

ja
Review №34

Great staff and professional services. I took my desktop that was not working. They diagnosed it was a bad motherboard and replaced and installed all my components back where they belong. I will return for future services.

Ju
Review №35

Repaired my brand new Iphone 6S that got dropped in the washing machine after I was told it couldnt be. Its not perfect by any means, hard to type, drops all calls, on off button doesnt work but they put the one on you use when that happens. Guess they did the best they could. It turns on and off.

Ja
Review №36

These are honorable folks...…….They will deliver what they promise....Prompt service...…….

Ni
Review №37

Great service, great price, and fast turnaround glad I went there

Da
Review №38

Really good on service and information about tech on phones and computers has great Xbox older and upper models.

Je
Review №39

These guys have a great friendly demeanor, very knowledgeable, and definitely great at their work. I have had my laptop, home computer, segway board, and phone fix through Waco techs. Thank you guys very much

Ma
Review №40

These guys are amazing. We keep bringing in phones in worse shape and they always fix them. Fast, and affordable.

Lo
Review №41

Great service, Great timing and the RIGHT PRICE!

He
Review №42

We will always provide great service and keep every single one of her customers happy during and after the job

To
Review №43

I had a great experience. No problems whatsoever. Did a nice job fixing our problem.

Je
Review №44

I dropped off my iphone with small cracks.from a short fall. Phone was still in perfect working order. Lied to me about the cost to repair and broke the inside of the phone blamed me in order to charge me more. Total scam, avoid at all costs if you value your device. They will lie right to your face and cause additional damage just to defraud customers out of their hard earned money. They obviously have no clue what theyre doing. Save your money send it.to apple directly.

Br
Review №45

Thank you for christmas give aways!!!Always has what u need when u need it thank you and service is always done either same day for first thing when they get the parts... Love the all in one stop for cells laptops and game systems repairs... Merry christmas and wish ur store n company many blessings...

Dr
Review №46

Terrible they don’t know what they are doing!!! Charged my Baylor student $135.00, kept it for two weeks!!! Didn’t fix a thing and would not give her a refund. The manager Hector is very rude!!

Ja
Review №47

Excellent service and great customer service! Highly recommend!!!

Ju
Review №48

Best place in waco to get any computer fix

Ma
Review №49

Great staff and experience. Took our TV in and a week later picked it up with it running like it was before it broke.

Ch
Review №50

Great customer service and I really enjoy doing business here. Thank you Waco Techs!

Bo
Review №51

I went in to WacoTechs today to see if borrow a tool needed to reassemble a device. The guy that helped me offered to put it back together for me. Even though they knew I wasnt a paying customer, I got excellent service, as well as great advice for future maintenance and repair. Thanks a lot!

He
Review №52

Great Places Great staff and some of the most skilled techs in the area.Come by and try.

Da
Review №53

Quick friendly and knowledgeable about the problems we were having.

Gy
Review №54

I love and Respect these guys.

Ru
Review №55

I do not know where you have moved. I need to pick up my computer if it has been repaired. Thanks!

Tm
Review №56

Awesome guys that we love to do business with

Ka
Review №57

Thank you! Wish the best for your business

Ma
Review №58

My personal experience with the owner made me disgusted and I would never do business with or talk to them again. He thinks its funny when his customers harass me too after leaving a negative review.

Ko
Review №59

Called this place when they opened at 10 and the person who answered was rude as hell but did answer my questions...got there at 10:30, 30 minutes after they were supposed to have opened, and no one was there then when I tried to call again no one answered and no one called me back

Am
Review №60

Héctor is the best around!

Ga
Review №61

Outstanding

El
Review №62

Everything is Great and Ready.

Mi
Review №63

Great people.

Su
Review №64

Non responsive

B
Review №65

Thanks alot Guys

Je
Review №66

Thank you for your Christmas giveaway

Wa
Review №67

No!

St
Review №68

Fixed and ready to go

Je
Review №69

Thank you

Information
67 Photos
69 Comments
4.2 Rating
  • Address:901B N Valley Mills Dr, Waco, TX 76710, United States
  • Site:http://wacotechs.com/
  • Phone:+1 254-733-7446
Categories
  • Computer repair service
  • Cell phone store
  • Internet marketing service
  • Television repair service
  • Video game store
  • Video production service
  • Web hosting company
  • Website designer
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–4pm
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:11am–2pm
  • Saturday:Closed
  • Sunday:10am–4pm
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