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Beach Appliance Service, LLC
1128 Rittman Rd, Virginia Beach, VA 23464, United States
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Beach Appliance Service, LLC

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Jo
Review №1

Beach Appliance Service was outstanding. Shawn was nice to deal with and very honest. He came out and diagnosed the issue with my dishwasher then advised on the options I had regarding the parts I needed. When the parts came in, Shawn came back out and completed the repair. He got me up and running pretty quickly.

Je
Review №2

B.A.S. treats my tenants with respect. I always get positive feedback from my renters about the service the received. Excellent business partners.

Jo
Review №3

Didn’t end up using there services (issue was fixed by myself) but the customer service rep was top notch, respectful and was willing & able to assist me as originally needed. If i have any futures appliance issues they will be the first business I call.Again the customer service and the quality of service you will get here is how any successful business is ran.

An
Review №4

First time using Beach Appliance, and cant give them enough kudos!!!! Highly Recommend!!Was in a bind with my tenants as their washing machine had broke 10days ago leaving the drum full of water without draining. Had originally scheduled a repair with Sears Home Appliances, but after waiting 1week for the appointment availability, they not only made us wait around all day, but rescheduled at 6:30pm and pushed it out another 7 days (which I then cancelled). Scrambling, I called Beach Appliance. Linda was as nice and accommodating as can be, they understood the urgency, and worked us in 2 days later. Shawn was super professional.. called first thing with the window, then again 30 minutes out, then again with the description of the problem/fix. Extremely reasonable pricing and very honest service (e.g. was just a loose wire... someone else might have said to replace the motor/circuit board). Highly recommend Beach Appliance!!!

Jo
Review №5

Called and was able to get an appointment made to look at my appliance. A little while later I received a phone call back apologizing that they wont be able to fix my appliance because of it being a model that they dont service. Some would say this is a negative mark on a company. But Linda gave me a number to a company that would repair it and was super awesome. I appreciate a company like this. Thank you Linda.

da
Review №6

First I would like to say I love that they change their answering machine with the current date letting me know they actually check their messages. The company called me back promptly and set up an appointment. Day of they let me know a window of when they would be there and were very accurate and gave me a heads of if exact time when they were on the way. I don’t know a lot about appliances which sometimes makes it easy for a mechanic to throw parts at you. This company explained the cost of the repairs and also explained with the life expectancy of my appliance it could not be worth it. They made it a very relaxing and trusting experience. Highly recommend if you need assistance to give them a call.

Ro
Review №7

Great company, all aspects of service were on point.

Du
Review №8

Very easy to make an appointment, with a courteous and professional and very informative person taking the call. The technician arrived on time, wearing a high quality respirator mask and gloves to avoid any concerns of COVID-19 infection. He quickly diagnosed and repaired my refrigerator problem, keeping me informed on what he was doing all along the way. Im very impressed and would definitely call Beach Appliance Service again.

Ba
Review №9

Very courteous,and helpful

RJ
Review №10

First-rate service...fast, friendly, and reasonably priced! Linda was very helpful over the phone, and Shawn arrived the next day ready to fix our Frigidaire refrigerator, with all the needed parts on hand. Our fridge was back up and running in very little time. I will definitely reach out to them again for future large appliance repairs.

Bi
Review №11

Awesome! I really needed my refrigerator fixed quickly and Shawn made it happen. I called to make an appointment at about 3:30pm and by 7 pm it was up and running. His wife was so nice on the phone and with my description of the problem, Shawn picked up the suspected replacement part and had my refrigerator repaired within about 20 minutes of his arrival. Yes, I paid a little extra for the emergency service, but it was very reasonable considering other companies werent even going to come to diagnose the problem for 2 or 3 days, and then they would have had to order the part. It was well worth it...and I really liked giving my business to such a friendly, knowledgeable and professional husband and wife run small business.

Pa
Review №12

Highly recommend. Both the office personnel who answered my call and the technician, Shawn, were world class. Very responsive and did great work. Shawn even came back out after we had a slight set back. Dont think twice...give them a call.

L
Review №13

I am so impressed with the exceptional high level of customer service I received from this company. Everyone was very professional & knowledgeable. The technician knew exactly what the problem was & took the time explain it to me in terms I could understand. The price was very reasonable and they now have life time new customer. I would recommend this company to anyone needing appliance service.

Ad
Review №14

We had our washer break, so I called Beach Appliance Service and they came out within an hour or two of calling and fixed it. Great price and super friendly service! I would recommend them to anyone who needs an appliance repair! Thank you and god bless!

Li
Review №15

We had Beach Appliance to repair our freezer. The office staff and technician were professional and had excellent customer service skills. They came right out and determined what the problem was. They did an outstanding job and were very efficient in completing the job. They came back a week later to make sure everything was going good. I highly recommend them for any appliance work you need to have done. If you need an appliance repaired, call them, you will be happy with the results.

Ro
Review №16

Always very honest and keeps the customers best interest in mind. I trust him.

Re
Review №17

Outstanding customer service! Shawn is very detailed and thorough about solving any appliance issues!

Em
Review №18

Quick, efficient, affordable. Im thankful for Shawn and team!

Mi
Review №19

Reliable, does great work

Ma
Review №20

Issue with refrigerator was resolved with my total satisfaction!

Sh
Review №21

Great job well done

Ry
Review №22

Excellent customer serviceOne the best techs out for sure

Je
Review №23

Prompt, Courteous, Reasonable and Knowleagable.

Ry
Review №24

Ive never been happier

Information
20 Photos
24 Comments
4.7 Rating
  • Address:1128 Rittman Rd, Virginia Beach, VA 23464, United States
  • Site:https://vabeachappliance.com/
  • Phone:+1 757-471-0275
Categories
  • Appliance repair service
  • Microwave oven repair service
  • Refrigerator repair service
  • Washer & dryer repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
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