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European Performance & Repair Bosch Certified Service Center
400 1st St, Vero Beach, FL 32962, United States
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European Performance & Repair Bosch Certified Service Center

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da
Review №1

Great guys. Erik has taken care of me both times as well as a friend of mine once. Fair on the price, as long as you understand owning one of the cars they specialize is expensive to repair! You’re not going down to your local greasy wrench turner, both times they fixed my car it was done professionally, on time, and with minimal sign that they were even in there, which is a sign of a job well done. Will be recommending these guys to anyone I know In the area with any sort of European car

Ir
Review №2

Amazing customer service! While traveling through the area, the hard top on my vehicle got stuck half way up. They took my car in immediately and manually “raised the roof”😀 so that I could continue my trip. They also diagnosed the problem, supplied an estimate AND checked out my entire car to be sure the rest of my trip would be safe. All costs were quoted up front and all necessary repairs were explained in detail. I’m so impressed, I’m seriously considering returning to have the necessary work completed and it’s Approx. 200 miles from my home!

ji
Review №3

Newly acquired Mini Cooper S needed warranty exhaust work. They dealt with warranty company, got authorization for the repair, made the repair, and got the deductible waived all within 2 1/2 hours. Nice waiting area with good coffee! Very good shop.

Su
Review №4

First time bringing my Mini to anyone but a dealership. The gentlemen there are friendly & professional, the office is spotless and they took care of my car quickly. I felt positive about this place and will be going back when service is needed or just for an oil change for my Mini.

Da
Review №5

Went here when my check engine light came on. Talked with Devin at the front desk and he got me in to be seen as well as a rental while they worked on my Audi. They quickly diagnosed the problem and let me know what it would take. Parts were ordered the very next day and installed and repaired in 48 hours . Would highly recommend if you’re in need of repairs to your European vehicle or performance upgrades. Very professional staff

ga
Review №6

Eric was outstanding in working with my warranty and getting them to pay for my new engine. It saved me an easy 8k. Eric also got the work done correctly and at a stellar pace. These guys care about you to a gold standard of service to a completely honest level. Very impressed! Excellent service!

Vi
Review №7

I’ve been taking my cars to EPR for 5 yrs for maintenance and repairs. They are honest, competent and professional.

GR
Review №8

Just relocated down here and wanted to get some maintenance done on my Porsche Cayman. Super glad I found this place. Nice staff, quality work, great prices. Would recommend to anyone needing repair on their European vehicles. Thanks again

Pa
Review №9

Looking to establish a relationship with car care experts for the long term maintenance and repair of my Mercedes SLC 300. Very impressed with the level of integrity and passion expressed by the owner of this establishment and the attention to detail, communication, and professionalism from all I interacted with during my service appointment. The office is immaculate and I recommend you visit just to see the amazing and fun car collections!

Am
Review №10

Amazing service! John was incredible to work with!! He was attentive and extremely responsive in helping us navigate some complex vehicle issues. I would highly recommend them for any service. We can’t thank you enough John, and we will certainly be coming back again. You have a life-long customer.

An
Review №11

Our 2009 MINI Cooper was leaking fluid. Turns out it was coolant (broken thermostat housing). EPR quickly diagnosed it, installed the parts, and then did extensive testing to made sure everything was functioning perfectly -- and they still came in under the repair estimate. We wouldnt take our MINI anywhere else, ever!

Ma
Review №12

Great group of people. Very friendly and willing to spend time talking and share their knowledge. They make me comfortable in that their not trying to rush me in and out! They also also saved me hundreds over going to the dealer for my Maserati!

Sh
Review №13

These guys were recommended to me by two different people because of their reputation for honesty and high quality work. I’ve been hesitant to switch mechanics, but really wanted one that specialized in European Cars. I called them on my car concern today and Devin squeezed me in right away.Devin is super professional in the way he explains things and I am so glad I finally made the switch!!! They seem like very honest people!!

Wi
Review №14

Kenny and staff at European Motors do a thorough and professional job at a very fair price. Ive used a few times to service my Cayman and plan to stay with them. Theyve proven to be honest and put the customer first.

Ke
Review №15

They were on time in and out with my appt time. Professional employees (every company has that one 🤔) but Eric was the best and most helpful and professional. They were honest and the repairs were done properly. I give them 5 🌟 s!!!!!

da
Review №16

In and out fast! I was able to wait for the repair, use the wifi, and the price was exactly as quoted. Highly recommend.

br
Review №17

Good folks. Very honest and I appreciate that. Went out of their way to help us.

Ox
Review №18

Probably the cleanest car shop I’ve ever seen, very professional and honest. Would recommend to any European car owner!

Be
Review №19

We’re visiting from out of state, and needed our wheel replaced within the week. Evan researched both used/refurbished & new-from-dealer options to get the best price, and scheduled the replacement in 2 days.

Ch
Review №20

Here’s a local business that deserves credit and high marks. European vehicles can be wonderful until something needs repair. Finding that reputable mechanic can be a challenge. Dealerships can require second mortgages to pay for simple repairs (lol). Look no further. I’m completely satisfied with the work that was done on my Mercedes and at a value one doesn’t feel violated by. I felt confident with this mechanic seeing as a good friend of mine recommended this place as well as even my own domestic car mechanic. Maybe their slogan should be European quality and honesty at a fair price! My car is once again running like a champion thanks to EPR.

WA
Review №21

I had a boost fail message on my 2015 BMW 328i after I had done some modifications (Stage 2 mods) and they found and corrected it in a very timely manner and at a reasonable price. I highly recommend them.

Je
Review №22

This is one of the cleanest shops in Vero. They provide a great place for customers to relax while having the work done on their vehicles. Highly recommended if you are looking for an honest shop that treats their customers properly.

Er
Review №23

These guys know their stuff. Knowledgeable and friendly.Prices fair and reasonable.

Ju
Review №24

Thank You, Eric and Devin! (I hope Ive spelled your names correctly) I am truly grateful for you both and to whoever the service technician was. You all did a Great Job on my car and you all probably have one of the best customer services Ive dealt with. I was having issues with my car and I believe you all went above and beyond to make sure I was happy as a customer. Keep up the good work, and ill see you guys Again to continue to build my car.Thank You, EPR!

Jo
Review №25

Eric was great at keeping me informed as to the progress on my car and providing the details for what was being diagnosed and what repairs were being made. They used the best products such as Liqui Moly Lubricants and completed the repairs when they said they would.Overall, a great experience!

Jo
Review №26

Great shop with honest people. Took my vehicle to another repair shop and was told it would be terribly expensive to fix. EPR fixed for under $500. Appreciate it guys. Will recommend them to anyone else who needed mechanical help.

Jo
Review №27

I called in the morning with an ignition problem on my VW Rabbit. John walked me through the possible causes and gave me estimates for two scenarios. He then arranged towing because the car was at a separate location. He followed up with calls during the day and had my car running again by 5pm. I paid by phone and picked up my keys in a lock box at the shop. So convenient and well done. Couldnt be happier!

Ed
Review №28

The gentleman was courteous and appears to be knowledgeable about what I wanted them to do.

dd
Review №29

This was my first time at EPR they worked me in for an emergency I had. As I sat in the lobby waiting for my car I witnessed many customers coming and going. ALL were well received and all appeared to be repeat customers. All the guys I met were very helpful and professional. The owner is great too. They have a new customer👏😁

Sh
Review №30

They were ready for me at my appointment time, they performed the service efficiently and their prices were very fair. Have another appointment for brake fluid change since I was so happy with their service. Definitely recommend rather than going to the Mercedes dealer for service.

A
Review №31

John and Ken are the best duo out there to service your German car. They are honest and walk you your repair. Delivered car early and I’m totally satisfied.

mi
Review №32

They are the go to service shop for VW and AUDI. Great service. Great staff. Quality work.

St
Review №33

The crew epr are top-notch whatever your diagnosis is they will take care of it, easy to talk to, no upselling, recommended five star for all your European and Automotive needs

Ch
Review №34

My brother died and left a Porsche 911. The car had been sitting for months. Someone overcharged the battery and it was a mess. Since I had no way of knowing when the car was last driven I called these guys and they put me in touch with a great car carrier/tow truck co. that moved the car at a hugely discounted local rate. They received the car, cleaned up the battery mess, replaced a pair of dry rotted tires, changed all the fluids and filters and got the car over to a detailer who cleaned the whole car up. I have a Porsche and the dealer here charges NASA rates so, I know a deal when I see one and these guys were unbelievably fair! I live 400 miles away and the car was in probate. I asked for a storage company and they said theyll take care of it. Everyday these guys put that car in the garage at night for 6 weeks never asking for a penny!!!! If these arent the kind of people youd want to do business with, you need to call me and tell whos better. There is no one better! Thank you guys, you truly are the best!!!!!

Da
Review №35

I have used Ken and his team since he has moved to tbis location. They have worked on my daily drivers, my performance modified cars, my weekend toys, and even built my SCCA race car from the ground up from a salvage shell. They have worked on multiple VWs, multiple Mercedes, and Porsches for me over the years. Every single job has been a 10 out of 10 for service and at minimum a 9 /10 for pricing. But the entire team gets a 12 /10 for professionalism. I have been driving, tuning, building, and racing German cars for 33 years, and had them worked on in 4 different states; and EPR is the best shop I have ever used.

Bi
Review №36

Was very helpful and backed up the warranty on my failed battery at no cost to me

Mi
Review №37

These guys are awesome. So pleased to have found a great group to work on my 2014 TDI Beetle and to talk up my air cooled passions. Highly recommend.

Be
Review №38

Eric ordered what I needed and was so friendly.Held the item for 2 weeks until I could make it in.Eric was off when I went in so Devin helped me. Again, very friendly and helpful. Took care of me immediately. This is the way all businesses should be. Would highly recommend!

Cl
Review №39

These guys were awesome to deal with! I will most definitely be taking my VW back there for any repairs or performance modifications. Fair prices and very professional.

Ra
Review №40

Our 1st Generation Porshe Cayenne was diagnosed, and repaired . EPR completed the job for less then they had quoted and ahead of schedule. I felt like they recognized we are all on a budget . Even if we have a nice car.

Ce
Review №41

Always thorough, timely, honest, and trustworthy. They fix things right!

La
Review №42

I have been bringing my Mini Cooper here for a few years and have never been dissapointed by the phenomenal customer service provided. The staff is friendly, honest, knowledgable, speedy and they always go above and beyond. I wouldn’t take my Mini Cooper anywhere else!

Mi
Review №43

If you need some work done on your European car, and dont mind paying a little extra for quality work and service, this the place for you.They will take the time to walk you through the process, be in touch with you every step of the way, and make sure the job is done right.Very good overall performance.

Ki
Review №44

I always feel like I get personal service and they go the extra mile to make sure my car is in good condition

La
Review №45

Finding a dependable and reliable mechanic can be challenging and uncertain. But, my wife and I have discovered these noted characteristics and marked confidence through repair work completed on our vehicles by European Performance and Repair. European Performance and Repair provides remarkable professionalism and prompt, honest and excellent automotive repair services.Laura and Larry

te
Review №46

I own 6 VWs and wouldnt trust anyone else with my cars. The service is always top-notch. The staff is extremely knowledgeable and helps me to get the best performance out of my cars. A+ across the board. Ive recommended them to many friends and were all happy with the results.

De
Review №47

EPR is amazing. Extraordinarily knowledgeable team who treat you like gold. They are extremely thorough when working on your car and every time they have worked on mine, they have done a fantastic job.If you’re like me, your car is your pride and joy and you don’t just trust anyone to work on it. You can trust EPR. Highly recommended.

Ja
Review №48

Knowledgeable, quick turnaround and reasonable pricing

Ne
Review №49

EPR diagnosed and fixed an issue that another shop could not identify. On top of that, theyre good guys. Cant beat that.

il
Review №50

EPR displayed a very good sense of professionalism and great hospitality. I was very pleased with their customer service, being very knowledgeable as well as the attention and care while working on my vehicle. Will deal with more regularly.

Dw
Review №51

My family has been using EPR for years. Honestly friendly and great work.Very professional and always tells it like it is.Great staff and ownership.

Br
Review №52

Convertible top was defective. They diagnosed it and gave me a price to complete. Work was done in a few days. Would recommend anyone with a European car having issues or just need service to give them a call.

Ar
Review №53

Wouldn’t want to go anywhere else! These guys are the best!

Ed
Review №54

I am very pleased to their attention to detail and professionalism, that I feel very secure and confident to have them continue working on my car and I would definitely recommend anyone to their shop.

Te
Review №55

Excellent job, reasonably priced, very professional

Br
Review №56

Ken and his team know the foreign car service and repair business and are fair and honest while not over-servicing the way most dealers will. I have had multiple positive engagements with EPR and find them to give straight forward assessments and recommendations, allowing me to decide how best to proceed. Service consultants are quite good, even Erik. :)

vl
Review №57

European Performance and Repair run a pretty sophisticated and efficient shop here in Vero Beach! Devin was punctual, very professional and effective. Whatever he said he would do, he did! If he said my car would be ready in an hour, it was ready in an hour. You can bring in a Audi or any other European car for maintenance or repair. They get the parts quickly and do their job diligently. Also, an overall impression is very positive: a clean quite office and lounge, a coffee machine, WiFi. Top marks! Highly recommended!

Ma
Review №58

EPR installed a new radiator and hoses in my 2000 Miata. They were responsive and professional. Devin was my point of contact and he aced it.

bi
Review №59

Always Knowledgeable, polite and professional, as well as honest they service all my cars ( 2015 911 turbo, 2016 Porsche Macan and MB SL550) Highly recommend them!!

ch
Review №60

2001 Audi S4 B5 got an oil change and a turbo coolant hose repair. Only have good things to say. Cool guys. Will be back 100%.

Do
Review №61

Had a problem with AC on my older Merz Benz. The guys at EPR diagnosed and fixed the problem in an hour. Very pleased with service and experience. Will definitely be back as service as needed.

Au
Review №62

Guys did a great job with my car. I dont trust anyone with my car but these guys do great work for a great price. Front desk guys are welcoming and can help you source parts and the mechanics left my car driving like it was fresh off the lot.

de
Review №63

This company is so professional and friendly.They do amazing affordable work and I would not take my BMW any where else.

Ly
Review №64

I have been using this shop since 2013. They do quality work at a fair price

Tr
Review №65

Great shop with professional staff. Steve did a precision job aligning my track car to my specifications. Will definitely utilize them again in the future!

Ga
Review №66

Very professional, and informative. I dont feel they are trying to sell you a service you dont need. Thank you

co
Review №67

The best European shop to get your car worked on, great people that work here!

JR
Review №68

Quality work, fair prices, friendly staff, quick service.very satisfied with EPR

hu
Review №69

Be careful!Last year in 2019 I received written suggestion to replace the brake fluid from both the local Vero Beach Goodyear shop and the Volvo dealership in West Palm Beach. The fluid was replaced in March 2020 as tires and brakes were replaced anyway at Goodyear.One month after that I went back to Volvo for a simple cabin filter replacement and they did a complimentary inspection again. Everything checked good by that time, no brake fluid problems. I have both multi-point inspection reports!This is the good part of the story, but than 2 months later the downshifting was not correct, kind of heavy and ABS/DSTC alarm showed up.I was referred to European Performance & Repair shop from Goodyear.They analysed and fixed the problem before 2nd day noon.Everything should be great, however they told me to change the brake fluid because it had 3% water content. When I said it was just replaced they even said that I should go back to Goodyear because its not good.That is exactly what I did. I went back, mind you I know the service people by name Eric and James there and we did the copper test together waited a minute for the result and of course the fluid was clean and test result was good too.So how come European Performance & Repair shop said that I need to replace the brake fluid when its fresh new fluid?Its a shame. Be careful!

go
Review №70

5 star ⭐️ serviceHighly recommended

jo
Review №71

Great Shop! Honest, reliable, and always does quality work. The owner takes care of his customers, and treats them like family. If you have an European car; you should make an appointment today!

Co
Review №72

Excellent service provided, 10/10 will be bringing my car here for future work. Brought my TDI in for some work and they completed the job with no problems, it’s hard to find a trustworthy shop to work on your car, let alone foreigns, no questions asked this shop is the shop to go to!!

ri
Review №73

Very professional and helpful.

Su
Review №74

EPR provides top notch services...great team!

Br
Review №75

The only shop I trust with my vehicles, period. These guys are honest, affordable, and come with unmatched experience in the industry.

Ma
Review №76

Finally found a shop with knowledgeable, friendly and dedicated service. They worked on a difficult issue on my 2012 A6 and really helped me out.I would recommend EPR of Vero to anyone who appreciates good service.

Jo
Review №77

These guys are very good and thero! The mechanic Ken did the work on my car and he was extremely knowledgeable and was completely honest. I highly recommend EPR! Price was very affordable. Thanks so much guys

Re
Review №78

These guys are professional, helpful and very knowledgeable.

Ka
Review №79

Friendly/knowledgeable staff, fair pricing, and timely service. Everything you need for local shop! Highly recommended!

Vo
Review №80

I could not be happier with the service provided by EPR. I am a very particular and difficult customer. I probably sent them 5 emails and called 5 times before I even came in. I kept adding work to the job and they kept saying they could help. They did soft coding for my steering wheel’s paddle shifters, full suspension, mirror caps and a lip spoiler when I originally just asked for lowering springs. I had extra parts and they were honest as to what the car needed and what it didn’t which speaks to their integrity. I live in Boynton Beach and this was well worth the drive. The team is welcoming and exactly what you want from a tuning shop.

br
Review №81

Fantastic service!!! Dropped my car off to have an ignition coil and spark plugs changed but one of the spark plugs was bad from the factory so it took an extra day, no big deal, but these guys had my entire car detailed

La
Review №82

My boss recommended this place to get my car fix, he also said that they would give me a sweet deal since he knows the owner. Went there to get a diagnostic and they charged me $130 but they can’t work with my car since it’s not a European car. Obviously they could’ve said something in the beginning before charging me that amount. My boss has a Mercedes and thought it didn’t matter.

Ch
Review №83

I would highly recommend these guys! I mainly dealt with Ken and Chris and every time I spoke with them they knew there stuff and were able to provide answers right away. I am not from the area and I came in with and issue and described the situation I was in and they were able to get me back on the road very quickly. I cannot say one thing negative about them and would certainly do business with them in the future when I am in the area or by having stuff shipped to me. Thanks again Ken and Chris! Excellent work and customer service!

Je
Review №84

When I first brought my vehicle in for its 20k service(just an oil change 120$, didn’t get tires rotated or anything) I really wanted to like this shop. It’s neat, its clean, techs were great but pretty outrageous on prices, 600-700$ for lowering springs with no alignment? Just take your VW to the dealer and the service will be cheaper. This shop is 15 minutes from my house, I found an extremely reputable shop that does the same work for half their price(about an hour away). I wish I could have my car built and rep someone local but haven’t even bothered calling and getting other prices due to the first two they threw at me. I might give them another shot, would be nice to have a shop local.

Jo
Review №85

Did what they said accurately.

Al
Review №86

Good knowledge professionals, proud to do business with them. Good people.

Pa
Review №87

Professional, friendly, knowledgable, and reliable. They bring quality work with great pricing.

Ro
Review №88

I have been dealing with Ken, Eric and the gang at EPR for a few years and wanted to post a few very positive impressions of those experiences. The EPR facilities are clean and modern..recently updated! The employees are always welcoming, polite and enthusiastic and very knowledgeable about the work they will undertake. So you feel very comfortable discussing your car and the work to be completed. No question is too trivial to ask! I had an alignment done today on their new Hunter rack and the results are fantastic. The car feels just perfect! This is the fourth alignment I have had since there was a dealer recall to install new shock absorbers on my car. Two different dealers aligned the car three times and while the last alignment was ok it was nowhere near the quality of the alignment done today at EPR. Plus the work was done for a fair price given the effort and time taken to complete the task! This quality is what you consistently receive when you visit and they always stand behind their work. Ken has done a wonderful job assembling a fine team and facility. Many thanks!!

De
Review №89

EPR is the BEST! I researched and “interviewed” other auto repair establishments, made one mistake, and then found EPR and couldn’t be more pleased or satisfied with my decision and experiences. Im very finicky when it come to my cars but I’ve entrusted them with all three of my vehicles and will continue to do so. EPR is my trusted advisor. The owner, who is also a expert mechanic, is professional, honest, fair, caring, and a person of great integrity. And these values permeates throughout the entire business. I’m not going to list names out of fear that I may omit someone, but a shout out to Eric, who was my first contact at EPR, and it was like I was talking with the owner. Needless to say, I was impressed, and continue to be. I think you will be too!

Jo
Review №90

Brought my Mercedes in for a Service B and they beat the dealers price by 100 bucks and probably did a better job!

Ch
Review №91

Awesome service! Ken and crew really know their stuff and have an infectious passion for what they do. Definitely the place to go if youve got a VW or any other European vehicle.

Et
Review №92

Steve and the rest of the staff went above and beyond to make sure I got a great deal on tires. Nearly $300 less then the other 2 places I checked.

do
Review №93

Everyone was very friendly. Answered all my questions. And they suggested to me a cheaper option to what i wanted. Overall it was perfect!

Ia
Review №94

The place to go for euro car needs. Great people that will always tell it straight and work with you. We trust all of our VWs in their hands.

To
Review №95

Very nice, competent folks you can trust.

Ba
Review №96

I use to bring my GTI here for numerous services such as DSG service oil changes and diagnostic info.Great place fair prices recommended to anyone looking for honest shop that knows what there doing.

Cr
Review №97

Been going there since I bought my BMW, have recommended friends and everyone has been very pleased with the service. If you have a European Car and want it worked on properly, this is the place to go.

Jo
Review №98

Awesome knowledgeable staff, great competitive pricing, who needs a dealer when you have such a great affordable option . great job

An
Review №99

Simply the BEST.

Li
Review №100

This is a group that knows what they are doing with VWs. They have done both maintenance and repair on my VW EOS and every time was a great experience and the new Audi coils make her fly. So glad I met Eric in a parking lot when he inquired about my car. They are not cheap BUT you get what you pay for. Would highly recommend this team

Information
100 Photos
100 Comments
4.7 Rating
  • Address:400 1st St, Vero Beach, FL 32962, United States
  • Site:https://eprvero.com/
  • Phone:+1 772-770-1299
Categories
  • Auto repair shop
  • Auto tune up service
  • Car repair and maintenance
  • Diagnostic center
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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