Today was the second time that I have used this company for AC repair work. Phil and his team are friendly, knowledgeable and honest. Both times I needed work done they were able to schedule me in fast. Highly recommend!
Great company! Installed a new a/c system reworked my entire ductwork. Excellent work professional courteous hard working! Finished a weeks worth of work in 2 days! Very happy with my finished job! See you in a year for system check! Thanks for all your hard work!
We done repeat business with them over the years and have always been very satisfied. Really nice office people and the technicians are professional, polite and down right nice people too. I highly recommend everyone use them
I have used Advanced twice now. I have been vey satisfied both times. Very professional and extremely knowledgeable. I have used others in the past and not had the same great service. I would definitely recommend Advanced AC !
Was very pleased with this company. They were able to come out within a couple of hours and take care of the cooling problem. When the time comes that I need a new ac system I will be calling them.
My old air conditioner broke and I called To buy a new one. Service Woz prompt They Came out the same day to price the unit. The price was fair the work was completed quickly they were very professional and polite
Love this honest, diligent problem solving company. Fast and reliable service. They go the extra mile to repair before replacing expensive units. You dont have to worry about being taken. A blessing in todays world.
This guy Phil, really has some sort of problem with women. Very condescending. Was paid to fix my AC, its still not working. Has so many excuses when I called to ask him to fix it. Beware! Go elsewhere
Outstanding customer service.
The very best, making money while truly helping the consumer. Dont look any where else, if you need an honest diagnosis of your unit and fair rates Advanced is the place to work with. Nice technicians and even a better owner, they were all very polite
This was the second visit by Advanced Air. (The first time our technician was Cory. He was OUTSTANDING!) But this second time it was the owner Phillip B. (Bill) that came over. Phil (Bill) was EXTREMELY rude and unprofessional from the start. It started when he was on the phone asking my husband for help finding our address and continued throughout his visit.We were actually in shock of just how unprofessional and disrespectful he was. We felt we were dealing with a completely different company than the one that serviced our air a few weeks ago (when Cory was the technician). I told Phillip/Bill he needs to learn from Cory how to treat customers and he said Cory didnt know about business. Well, Cory is keeping his company afloat and knows about how to treat customers.Phillip/Bill called a few minutes after he left. He implied he had been rude because we hadn’t kept our distance and he was afraid of getting sick (he was not wearing a mask).When my husband tried to explain that he had been rude even on the phone (BEFORE getting out of his truck) he said we were ignorant and hung up. Wow! Phillip/Bill lacks the minimum understanding of customer service!First of all, we did keep our distance and take the virus and social distancing VERY seriously. Secondly, it was he who asked me to get closer to look at a part. And even if he felt he wanted even more distance, there are ways to address this without coming off rude and disrespectful to clients. If he’s so worried and doesn’t want to wear a mask, then don’t come out to fix air conditioners.Stay away from this company!! And to Cory, please find another employer. You are too good to work for this unprofessional person.
Called Advanced Air on Friday 2/21/2020 for a quote. Phillip said he could be here around 4:00 but was able to get here earlier. He was very nice and explained everything that would be done and gave us the quote. It was a better price than the three other quotes we had gotten from 5 ⭐️ Heating and air businesses!If we had let him know right then it could have been installed the next day but we waited until later Saturday to except the proposal. He scheduled for Monday at 10:00 am.Cory and Jay got here on time! They were very nice and courteous and promptly went to work.When install was complete everything was cleaned up the way they found it and they explained how everything worked!The inspector was here at 8: o’clock this morning and said they did a great job!I highly recommend Advanced Air!
John Harden came out for a regular maintenance on my ac unit as well as installing a uv light. Was prompt and knowledgeable, as well as friendly. He able to answer the questions I had. Prices are more than fair. Would definitely recommend.
I called Advanced and by chance hit the jackpot for service. No other company I spoke with gave me the amount of information about my system. Corey came out and found the issue and got me back up and running within hours. The professionalism was impressive. Overall just a great experience. Thanks Advanced. The only company I would recommend after my experiences with AC companies
Nothing but problems with AC leaking since installing and they do not stand behind their work. Beware and stay away
Install was handled professionally and done very well. Crew was fantastic. Well done guys.
I called Advanced air Conditioning and Heating because my air conditioner started making a screeching noise. Cory came promptly to my home to check it out. He helped me save alot of money, by telling me that the unit should be good for another 2 years. I appreciate his honesty. :)
Phil was very helpful when my ac went out late night, I was able to pick up the part needed from him and he coached me on installation over the phone! Excellent company to work with. Highly recommend!
A great business and wonderful technician, John Harden. Very professional and attentive. Any problems with my HVAC this is who I call!
Had a great experience replacing my 20 something year old AC. First, Advanced Air saved our butts by coming out quickly to get our compressor running again. Then as I did research to replace, I was offered a great price for a new handler and compressor unit installed. It was done the same week. So great not to have to worry about AC now. Thanks guys!
We were having a sudden and extreme hot spell. Our air conditioner quit. We called our longtime air conditioning service company only to have them show little or no concern for us. We have been with them for years with both purchasing our unit and carrying a maintenance agreement. The technician ignored us. Their office ignored us. We called Philip. He responded immediately . He sent Cory. Our unit was up and running within 3hrs. Cory made special effort to rescue us from our misery and we are forever grateful. The cost of repair was more than fair. The customer service was truly amazing. Thank you, guys! We are your customer from now on!!
Prompt, professional and courteous. Had our heating problem diagnosed and repaired quickly and then checked out the entire system. Cory was efficient and quite knowledgeable. Cost was very reasonable.
Great overall experience with the company. Very professional, highly recommended.
I have a very small office and portable A/C systems could not keep up with our summer heat. Phil came by and recommended a great split system. Now that office is amazingly cool! His crew were prompt and professional, would certainly call on them again!
This is the far best Air conditioning company Ive experienced; they been providing good services for me a little over 4 yrs now. There price is affordable and reasonable. The owner (Phil) is very pleasant and cares about his customers; he acts accordingly when issues arise and send his crew out immediately when needed. I always been a happy customer and it never been a bad moment with the company or staffs. Corey you ROCK, thank you for getting the job done 🤗
Advanced Air Conditioning got right out to our place and Cory was quick with the assessment! Since we live in Michigan, Cory sent pictures with detailed description of what was going on with our heating and cooling system!Today, Cory was there for the instal, again with pictures and details of our new system!Would definitely recommend this company and especially, Cory!!
We originally chose Advanced Air Conditioning and Heating due to their competitive pricing and prompt response time, and I am so glad we did! They were 100% professional in not only the installation of the ac unit, but the care of our home. Cory was mindful of our pets and explained what he was doing as he went along. He went above and beyond in his detailed explanation of the replacement thermostat, as well as the warranty online registration process. Thanks for a job well done!!
What a great company ! Phil and Corey were amazing! Took a lot of time showing me and explaining everything that needed to be done ! Best price I found by far in Vero Beach to replace my 13 year old AC unit. Would recommend there kindness, honestly and services 110% over any company out there right now.
John Harden installed our UV light, very knowledgeable, polite technician would recommend him highly. Very prompt, would call him again.
Excellent service! Came out same day I called. Fixed A/C in less than 1/2 hour. Very reasonably priced. Highly recommend!
Customer service is the best! The owner cares about his customers. Out of 4 companies they had the best price and warranty 👍
When my A/C condenser unit went on the fritz recently, I turned to Advanced Air Conditioning and Heating because (a) they were right down the street from my house, (b) their previous customers had given them rave reviews, and (c) the owner, Phil assured me he could have a technician to my house that same day.My experience with this contractor tracked pretty well with the results attested to by their previous customers. Phil was a pleasure to deal with and his techie, Corey showed up right on time that same afternoon. I was favorably impressed with Corey’s knowledge of the workings of my system, and with the sense of concern he exhibited for me as a customer with a problem. It was clear to me that both he and Phil were genuinely interested in providing good service.Anyhow, within two hours of Corey showing up, three systemic problems had been resolved:1. The defective capacitor that was causing my condenser unit to malfunction had been replaced;2. Three pounds of refrigerant had been added to my system (which was about 35% depleted at the time); and,3. The air dryer (the component from which my refrigerant had been leaking) had been removed from the system altogether.On the downside, I was less than impressed with the bottom line on my invoice. They charged me $118 for a $15 capacitor, and $96 for $15 worth of refrigerant. And while I certainly dont begrudge a business their pound of flesh, $214 for $30 worth of materials seems excessive by any reasonable measurement. They also charged me two hours labor (at $89 per hour) AND a $79 service charge on top of that. Ive dealt with many contractors in my four decades of home ownership, and dont recall ever having seen a service charge added to labor charges whenever I engaged a contractor to do the work that prompted the service call. I’d certainly understand the service charge if I’d decided NOT to hire them after they came out to diagnose the problem. But I DID hire them, so I have a bit of a problem with that - especially given the close proximity of their shop to my house (about 2.5 miles).At bottom, notwithstanding the somewhat exorbitant charges, I’m happy with the MANNER in which my A/C problems were addressed, and I’ll probably recommend Advanced Air Conditioning and Heating to family and friends going forward - with the caveat that they just might find a better deal elsewhere.
The service people at Advanced Air are courteous and professional. I learned of this company through a friend who highly recommended them. I see why. After a call to service my air conditioner, they showed up promptly when they said, and had the problem fixed in very little time. I was happy with their friendly and highly competent service. FIVE STARS for sure.
My Father-in-Law Rick was very pleased, they did a great job, were on time and gave him a great price. Nice Work!! Would def recommend.
Great service
Called today for Service, they showed up a coupe hours later, fixed my problem within an hour and all is well!
Phil (via phone) and Corey (service call) were very informative, courteous and honest. Would highly recommend.
Professional service. Were able to replace my a/c in record time when my old system failed.
Professional and honest service.
Professional, very reasonable pricing, installation could not have been conducted better. I simply cannot be more satisfied with Advanced Air Conditioning and Heating.
Fast service, great prices!
Honest, professional and overall great company to work with.