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Grease Monkey
12306 NE Fourth Plain Blvd, Vancouver, WA 98682, United States
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Grease Monkey

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Jo
Review №1

These guys are much better than the cross-town branch. They allow you to wait in your car and have impeccable customer service. The price is always a bit higher than Id like, but the speed and quality with which they do the work is top notch. They will try to upsell you like any of these places, but theyre not pushy after the first declination. They seem to like their jobs and thats nothing to sneeze at these days.

kr
Review №2

I had my oil changed there about 3 months and ago. I still had 2000 miles left before next oil change but Im fighting cancer and just didnt want to check and add oil myself. I stopped there and with no questions asked they checked my oil and added some with no charge since they serviced my car last. I then got in there car and there was a bright yellow carnations on my dash. Perfect way to add a smile after radiation treatment. Thank you Grease Monkey guys.

ka
Review №3

Very courteous and professional. Had an oil change and brake inspection. They were very honest letting me know the brakes were fine. They even left a carnation in the car which totally brightened my up until then, bad day. I will defeninatly have them do the brakes when needed

Ro
Review №4

I was generally pleased with the service and the service tech was very personable. I made a choice to switch from conventional oil to a synthetic blend, and was told the price difference, as well as the additional benefits of upgrading. Standard oil was either $44.99 or $49.99 as I recall and the Synthetic blend was $64.99. Upon reviewing my receipt after I left, I see that I was charged an additional $8 on top of the $64.99, but no explanation why. I can only assume the $64.99 price was for up to 5 quarts, while my truck took 6.6 quarts according to the receipt. I think this needed to be better explained up front. The true cost of synth blend for my truck is apparently $72.99, not $64.99 as I was told. Please be aware and I hope they do a better job in the future of including all the details! Other than that, the service was quick, clean and friendly.

Li
Review №5

They did an excellent job! Very speedy and great customer service! This is going to be our regular place.

Kr
Review №6

Very friendly crew and personable. Had a good conversation with a few employees. Only took about 10 min! I stuck around 10 min longer to finish up my conversation with the guy at the desk. The lobby was very clean and a comfortable setting. My trusted mechanic recommended these guys and I can see why. I will definitely be back in June for my next oil change. Thanks again guys!

Su
Review №7

Friendly efficient felt comfortable. Waiting room was comfortable

Jo
Review №8

Great place friendly staff great service keep it clean and love all the fancy cars we do the work no matter how new or old this is a 2017 we do all sorts of stuff we did a 1967 350 mustang we do it all sorts of services from brakes and oil to trans flushes and oxygen sensors if serviceable

Th
Review №9

Very nice and very informative. They dont run deals like the big chain companies but the service is top notch.

Po
Review №10

Kyle was a big help today explaining a filter. Great respect for Veterans, excellent service done right, have trusted them over two years!

An
Review №11

Went in for an oil change, that went fine, but they filled up my tires and that’s where things went wrong. The neglected to disconnect the air hose on my valve stem, and drove the car away. Ripped the whole thing out and broke my tire pressure sensor. Attempted to patch the tire on site, didn’t work, they took my tire down the street to get it fixed/replaced. Took over an hour, re installed my tire, but it was completely missing the tire pressure sensor. They told me the light would go off, after I had to drive to the tire place myself and get it recalibrated. But they didn’t even have a sensor on the tire anymore.Still had to pay the full price of the oil change, and on top of that they still left the obnoxious sticker in my window.Will not be returning to grease monkey, ever

To
Review №12

Fair prices and quick service.

Za
Review №13

Grease Monkey has always been fantastic. Ive been going to them for years theyre always kind, professional and fast. Theyve never been pushy but they will inform you of anything that they see going on. Theyve always been fast, only a single time was there an issue but they stayed true to their word and took off $1 for ever minute over. Theyre incredible all around

Ch
Review №14

Really appreciated the service and extra help from your staff. Casey, John, and Kyle were great help with my car issue and helping me resolve it. Recommend this shop to everyone. Thank you again guys

Ke
Review №15

Awesome service and didnt try to sell me something i didnt need they kept it real! Thank you!

Be
Review №16

The price is right. The employees are awesome. They are competent, knowledgeable, sweet and I officially will not go anywhere else!! As long as their doors are open for business I will recommend them and be a repeat customer.

He
Review №17

Where do I start. My favorite spot closed down [Autumns Auto Lube] and this was my 3rd choice. Unfortunately, not the best choice. I paid $50 for the basic oil change including tax. Paper stated all items were full when they didnt even fill my windshield wiper fluid because my car still had the light on for it when I left. They also didnt vacuum & there was oil splattered on my engine. I called to complain when I arrived home after checking things out under the hood. The manager, David asked me to come back that day but I had other plans so I went back the following day and he said he would give take care of the oil change the next time around. Well yes, they did what they were supposed to be the first time but took 15 minutes to do so and in the end he gave me a card for a car wash out in Battle Ground and only $10 off my next oil change. Boo! I will be checking for some other places that are locally owned that actually give a $hit about keeping their clients or gaining new ones that actually pay attention and know better when theyre being screwed over. Never again. Honestly, I hate Jiffy Lube with a passion but they do a better, more consistent job than these guys any day.

Le
Review №18

This was my first time getting my oil changed at grease monkey. Great price, and great service. Guy was very nice and helped me with everything considering it was my first time doing one of these things. Highly recommend going!

CR
Review №19

Great customer service and done quick n clean, never disappointed.

Mi
Review №20

Incredibly friendly and honest service. Very trustworthy staff. A little more expensive than some other places but the service is definitely worth it. I recommend Grease monkey to everyone I know.

Aa
Review №21

Very quick and great customer service. Truly love going to both Vancouver and BG locations

Ca
Review №22

Fast, friendly, helpful. We had a great experience!

B.
Review №23

Friendly,quick,knowledgeable and fair pricing 👍🇺🇸

Ka
Review №24

Been here a couple times now, I dont think its ever been more than 20-30 minutes, and they are incredibly honest and up front, never pushing extra work without asking. Good recommendation if youre like me and cant chanve your own oil or know how to talk about cars!

Jo
Review №25

Very fast and good prices. Able to take care of a lot of my cars upkeep.

Sa
Review №26

Awesome place to get your oil changed, filters replaced and other minor services. Fast, employees are friendly and honest, price is much, much better than their competitors.

Je
Review №27

Friendly and fast. My complaint would be cost of the flushing of fluids service. Being in the industry, I know how little work it takes but just didn’t want to do it myself. $79 for each fluid is a bit high. I feel around $40-$50 would be more fair. No complaints about the people though.

Br
Review №28

This was my first time, but my mother has been going here for years. They are so welcoming and keep you involved in any updates with your vehicle. Their waiting room has comfortable chairs, 2 TVs to watch and 1 with the time remaining for your wait, free coffee and water bottles. And the best part... when my oil change was done(in less than 20 minutes!) they left 2 flowers, candy and a fresh garbage bag in the nicely vacuumed vehicle. Excellent customer service, seriously made me smile after a long freaking day. I LOVE THIS PLACE!

An
Review №29

Quick, no harassment as jiffy lube, great service

As
Review №30

My favorite place to my oil changed! Everyone is always so friendly. The service is fast and a decent price. I have been a few times, and today they left a flower on my dash! How sweet is that? Made my day! Definitely a customer for life.

Al
Review №31

We have a fleet account with these guys for all our company vehicles. Because they were right across the road from our business location we decided to give them a try. That turned out to be a really good decision. Fast oil changes, amazing service, honest employees, and competitive pricing. We see these guys about once a month for service and it’s always a pleasure.

De
Review №32

Always great service 👍

So
Review №33

I went to Grease Monkey for the first time today for a oil change and Dustin was fantastic. The service was quick. He vacuumed my car, washed my windows, and they even left signature flowers in my car when they were done. What a great way to make a woman smile first thing in the morning. Thank you Dustin and Grease Monkey for the great service. I will be back for sure.

Sc
Review №34

Seriesly everything was great but with Covid9 going on at least they could wear masks. Because of this one simple process all else us lost i wont support business that dont protect the public.

Mi
Review №35

Received thorough, fast and friendly service. In 20 minutes they had changed the oil, checked the filter and the fluids and gave both of our cars a clean bill of health. Best part was - no upsell!Definitely coming back for our next oil changes. Thanks guys!

je
Review №36

Came in to get a last minute oil change before the work week. Not only was it fast, but as others pointed out they don’t try to push selling things to you which is appreciated. Flowers left on my dash was a nice little touch that brightened up my day. Will definitely be back !

RW
Review №37

I really appreciated that they let me knowabout all my car’s issues but weren’t pushy about getting me to immediately replace tons of different things I wasn’t sure about. That’s been my experience in a lot of other places. Will be going back again.

Do
Review №38

Great service they service wifes CRV and my 4runner

Sa
Review №39

I usually don’t enjoy getting my oil changed, but these guys made it easy and quick! Not only that, they don’t push products or services on you, and there were flowers left on my dash when I got back to my car. Great service and you guys seriously made my week! Thank you!

Ma
Review №40

Great CS!! They are quick and knowledgeable. I’m so happy they can service my BMW too. I can bring both cars in and not have to worry about going to Portland for one of them.

Br
Review №41

Man, these guys are great. Very friendly and helpful suggestions. No one tried to up sell me or push things I didn’t need for down the road. I came here after seeing all of the 5-star reviews and these reviews are very warranted. You guys run a great shop and have earned another customer for life!

Jo
Review №42

They helped me out with an oil change, no nonsense check of my cars fluids and good advice on the most pressing issues. My car was done in a timely manner and I was able to bring in my own oil and filter. I even found a lovely gift in my car after the service was finished!

Ro
Review №43

This is the best place in town.Fast, friendly, and honest service.

Je
Review №44

Quick and friendly service! Highly recommend!

Mc
Review №45

Been going here since Last year they are pretty reasonably priced do amazing work and are quick just wish they washed my window like they used to but that part doesn’t matter really to me. They always make sure customers are satisfied they let people know of other issues which is why I got my serpentine belt fixed and before got my air filter done so that’s nice. They have a time clock in the waiting area even to show how long they have been working on it. Everyone is so friendly also and always very thorough! I will always recommend them for my ford.

Jo
Review №46

Very quick and reliable service. I appreciated thier honesty and that they took the time to listen to my concerns. This will be the place I use to regularly service the vehicle I just purchased.

La
Review №47

After a very bad experience at Jiffy Lube my wife suggested I try Grease Monkey. She had used them on her previous service and was very pleased with the experience and outcome. Knowing how meticulous she is I decided to give them a try. As usual, she was right! Their establishment is clean. The technicians were professional, expedient, and genuinely polite. They were competitively priced and, they were even able to refer me to a specialty detailer when I inquired.I will return for my next servicing.

St
Review №48

I was very happy with my experience here. They told me about an issue but didn’t push to fix it and they were very fast and friendly. The customer service was excellent.

Ka
Review №49

Had to emergency change my go to location when my usual place suddenly shut down cor business. The guys helping me here were very helpful and not pushy about additional services other than a very needed filter replacement during my oil change. Speedy as well, I think I was there less than 15 minutes, or at least it felt fast!

Kr
Review №50

I always saw this shop on my way to work, so I decided to try it out. I had a wonderful experience here while getting my oil changed. The staff were helpful, knowledgeable, and super friendly. The waiting area is super well kept. I will definitely refer my friends and family in the future and will be going back myself.

Ch
Review №51

Grease Monkey has fantastic! Super reasonable prices, fast services, and up-front, good, kind hearted folks who gave us a great experience. I love that there is no appointment necessary and that they are so helpful at explaining exactly what else may need servicing. We will definitely be back for sure for our next oil change. Thank you Grease Monkey staff! You did a great job

Ed
Review №52

Take our cars there. Theyre decently priced and always really quick. Under new management and the guys that work there actually know their stuff! They reccomend things or suggest if theyre needed but dont force you or pressure you to get extra services. More of suggestions.

Ti
Review №53

It was time for my 60,000 mile service. They were good about options and worked quickly. Offer a discount if I did it all at that time. No pressure

Na
Review №54

Super fast. Very friendly and thorough. Would appreciate my steering wheel, door and gear shifter being wiped off from the oil residue.

Ch
Review №55

Staff is great. They did a front and rear differential service on my truck. I went home and received a call from the owner. Based on the paperwork that the tech completed he wanted to check the work that was done. I brought my truck back and they checked. The fluid was changed correctly but the fact that they wanted to make sure was amazing service. They also gave me a free oil change on my next service just for taking time out of my day to come back. I wish more shops were as trustworthy as this one.

Do
Review №56

Had been needing an oil change for 3 weeks. I tried Walmart, but they vary on wait time. I got right in and before I did they gave me a Choice Sheet where I could choose level of service.During the light check they found my plate light was out, and air filter was really dirty, so replaced them as I didnt care to do it. Paid and left. All in less than 30 min. Ill be coming back...Well, an update. Its been 6 months and frankly, Im not so happy to go here anymore. They now have you get out and they drive it in. No more interaction with the crew.I had one member come in carrying my air filter, but then told me its still good (why bring it in then??) And the next interaction was Time to pay I realize that its due to the demands of the insurance company, or so I was told.However, I suggest finding a new insurance company as I am looking for a new oil change place. I go where i feel valued and trusted. Not just as a cash dispenser.

Ch
Review №57

Great service - fast - and filled my extra washer gallon bottle just in case I run out - OUTSTANDING

Ta
Review №58

They always take good care and always listen to my requests. Excellent service!

Mi
Review №59

I was so pleased with my full brake service! Awesome Pit Crew! I will be back with my other car soon.

ri
Review №60

Always fast, hardly ever a wait time.

Ka
Review №61

Friendly staff and extremely fast service, my oil change was done within 20 min. Will definitely be back for my next service in a few months.

Ch
Review №62

Such a wonderful experience! I went there because I like to shop local when I can. I am so glad I did. The waiting area is clean and beautiful. Choice of coffees teas and water and a large selection of magazines. My windows were washed and my car was vacuumed. But the customer service was what put this over the top and truly I left there in a fantastic mood.The prices are a little less than the corporate team places and they do so much more! and you get to pet a puppy if you want.Please, if you need a oil change give these local guys a chance. They really are amazing

Jo
Review №63

New to the area needed an oil change and came across great reviews for this place. I wasn’t disappointed. Great service great prices! Will be coming back!

Be
Review №64

Friendly. Quick. Went above and beyond to help me today!! I really appreciated the extra help they gave me in a pinch and being so fast and courteous.

ky
Review №65

Fast did my oil changed before i finished my popcorn also the lower bay tech kyle did a amazing job removing my skid plate he also gave me some usefull tips as well about my vehicle

Ja
Review №66

Absolutely loved my experience! Everyone was very professional and nice. I love the fact that they vacuum your car and that theres a nice place to sit (with bathrooms) where you can relax while youre getting oil change and they also offer tea, water and coffee. Competitive prices too.

De
Review №67

Love this place. I get an appointment for an oil change and wiper blades (although you dont need one). No upselling. I walk out 10 mins. early with car running great and vacuumed clean. And even had a red carnation placed on my dash. How does an oil change get any better?

Jo
Review №68

I just got a 98 Subaru Legacy Outback back from being stolen with a few issues I had no idea where to begin to solve. I started from what I knew and decided to get my oil changed since it needed to happen anyway. Guys at Grease Monkey were awesome, finding multiple sources of the issues I noticed, fixing most of them and recommending how to fix the rest, all while doing the oil change. They even only charged me for the oil change anyway. Fully would recommend these guys. They might not be the cheapest, but they arent there to nickle and dime you with cheap service.

Mi
Review №69

Very friendly and fast! They took care of everything in 15 minutes and had me back on road. I will definitely give them future business.

Se
Review №70

Recently I had some serious car trouble and Rod went out of his way to get me back up and going. I cant say enough nice things about the whole crew at Grease Monkey. Thanks for all your help Rod.

Ma
Review №71

Staff was so friendly, professional, and fast. TheyLeft a flower in the car. That isUnheard of. Great job guys!!

Ol
Review №72

They use in my BMW M3 wrong oil

Mo
Review №73

Good guys trying to do the right thing when everyone else try to sell you more than your vehicle needs.

RO
Review №74

G.M. TOOK MY CAR IN WITH NO APPOINTMENT AND I WAS OUT IN ABOUT 45 MIN. G.M. CHECKED A MULTITUDE OF RECOMENDED SERVICES WHICH WERE GOING TO BE NEEDED IN THE FUTURE. THEY INSTALLED MY BRAND OF OIL WHICH THEY DID NOT CARRY AND WAS CHARGED $40+ WHICH I THOUGHT WAS A LITTLE BIT HIGH. BUT THE SERVICE WAS VERY SATISFACTORY.

Al
Review №75

Awesome crew and super friendly. Service time is wonderful, they give a quick overview of fluids and air filter, but none of that upselling. Stellar first visit!

Pe
Review №76

I went there for the first time today. Really impressed with the service I received! No pressure to have extra, spendy repairs I didn’t need. They did a great job, everyone was very friendly, and the office/waiting area, was very comfortable and clean! I went in expecting to spend at least a couple of hundred dollars, so was pleasantly surprised when my final bill was under $100! Will be going back and recommending them to everyone I know!!

Ch
Review №77

Big thank you! My truck the other day was making a terrible metal on metal sound and I was driving past Grease Monkey. I suspected too much oil was put in (NOT by Grease Monkey) and they saw me immediately, fixed the problem and gave me a great rate! Im pretty sure they saved my truck! Thank you very much. Excellent, friendly service.

Ma
Review №78

Very friendly very knowledgeable fast quality service. Ask for the new guy Casey he is the best.

De
Review №79

Amazing team, super friendly straight to the point and great prices!

D
Review №80

These guys are great! Before I started coming here, I changed my own oil since I was tired of how so many other places treated me and my car. Here, they are very friendly, they do a good job, they let you know what additional services they recommend without pressuring you into anything and prices are very competitive.

Ch
Review №81

Excellent service, I will recommend you to all. Thank you and Justin was very helpful and friendly.

Ja
Review №82

Service very good. People nice and quickly done in no time. Thanks.

Ca
Review №83

Professional and courteous service . Comfortable waiting area with monitor showing service time on your vehicle.

Lu
Review №84

Always fast, reliable service. They go above and beyond. And you cant beat the price!

ca
Review №85

This was my 1st time going to grease monkey. Awesome place straight forward no B.S.....was in and out in under 30 mins. On a Saturday. Will differently be going here from now on.

An
Review №86

Stopped in today for an oil change. Service was quick, didn’t feel pressured for any additional services and everyone was friendly. Will definitely be back! Thank you!

Yo
Review №87

Thanks for your help your men were all working on my car oil change & stirring fluid great job Yolanda

Ed
Review №88

Dave the manager is great to work with. I am a backyard mechanic with a recent purchase of a 2005 Prius and it has NO dip stick for trans fluid check. I checked al the other fluids. To change the fluid it is drain and refill with 4 qts of Toyota fluid NOT a hook up a machine and flush n fill. Called 3-4 places in Vancouver and was quoted as high as $250. Tried talking with them for just shop rate and none were willing to do it for less than $120. I would do it myself but hurt my back a few weeks ago. I bought the fluid for $28 and took it to them. They checked it and said it didn’t need changing. Didn’t charge me and sent me on my way. Dave realized My mechanical ability and treated me with respect. I will be back!!

Ch
Review №89

I go outta my way to get my car serviced here. Love it

Ma
Review №90

Quick service

Da
Review №91

Professional friendly service. This was my first experience with them and they now have another customer for as long as there here. Thanks guys you all exceeded the best of all expectations.

Pa
Review №92

Friendly and knowledgeable, I was in and out in no time. They took all the time I needed to explain all they could about the condition of my car.

An
Review №93

Excellent location and very nice staff. Just a little expensive. But the customer service is excellent.

Re
Review №94

Wonderful service. Friendly and professional. Thank you guys for a great experience every time.

Ju
Review №95

I will always return to this location, the staff is excellent and I always receive exceptional service.

Ka
Review №96

Everyone was super friendly and extremely helpful. I will recommend this location to everyone and will be back for sure.

Do
Review №97

I have used both places and enjoyed the experience and conversation with the friendly staff at both

Sc
Review №98

Always friendly people and quick and. Clean

En
Review №99

I went to Greasy Monkey for the first time and I got a great experience. These guys go above and beyond. I will be coming back.

Li
Review №100

Excellent, friendly service. Fair and honest.

Information
31 Photos
100 Comments
4.7 Rating
  • Address:12306 NE Fourth Plain Blvd, Vancouver, WA 98682, United States
  • Site:https://greasemonkeyauto.com/vancouver-washington-98682-center-1115
  • Phone:+1 360-314-4972
Categories
  • Car service
  • Auto repair shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:9am–4pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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