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Invest West Management
12503 SE Mill Plain Blvd #260, Vancouver, WA 98684, United States
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Invest West Management

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Br
Review №1

Investwest has been managing my rental condo for about 11 years. Overall, I have been very happy with the level of service from Kelly, Kim, and Sunday. Periodically, I have had questions about my accounts, or a problem with a tenant, and/or maintenance issues but the resolutions to these problems have been quick, affordable (re maintenance) and certainly has allowed me to be a hands off landlord. The property managers at Investwest (Kelly, Kim and Sunday) have made the last 11 years a very easy process for me as a landlord. I certainly appreciate everything.

Da
Review №2

My experience with Invest West Management?Well, its a new house, so you know it came with an HOA. You know how the bait and switch works. They tell you when you are buying the house that they are going to do something - say for example, front yard maintenance - and by the time you sign the papers it is no longer in there. Strangely, the fee hasnt changed. Now, you didnt hear me saying they actually did this.What? Of course there is a fee. For...something. There is a monument to...somebody, that needs maintaining. There is a common area, carved out of what was my back yard in the original maps I was shown, that must be maintained. The common are that up until a few years ago still had my sprinkler system keeping the grass green. There is more of these things. For what its worth, maintenance seems frightfully expensive, considering how many houses are paying for it.They are occasionally pleasant on the phone. If you can find their phone number.

Wi
Review №3

Getting into a rental was an arduous process during covid. Communication was difficult at times. However, our experience ever since moving in has been amazing! Every maintenance request has been taken care of within 48 hours, and our most recent emergency was fixed in about 3! Very happy with our rental experience so far.

Ka
Review №4

I would not live anywhere again where this company is my contact for HOA. I miss my old HOA, they were great and super nice. I don’t have a problem with any rules, I have a problem with how things are handled. Example: refusing to speak with someome on the phone, ignoring several questions via email and voicemail, being rude, etc.

Ka
Review №5

I love working with IWM. They have always been very professional with me. Never made me feel less than. Paperwork is very easy to understand. Tenant portal is user friendly and makes taking care of rent and submitting work orders very easy. The entire team is very responsive, but I have to give kudos to my property manager - Kim. She is very easy to work with... patient and shows compassion. She follows up on all my emails and returns calls promptly. Makes me feel like Im more than a rent payment each month... Like my family matters. Thats rare these days.

D
Review №6

These people are fantastic.i have never had an issue with them. I appreciate everything you guys do to make sure we are taken care of!

Ro
Review №7

My husband and I rented from them for 2 years. We had the best experience from moving in to moving out. Kim and Kelly were amazing!!

Co
Review №8

They do nothing about the excessive mold around all of their apartments, nor do they feel they need to fix anything at all. So glad I am a homeowner now and no longer have to deal with the conditions of living in one of their Longview properties.

Lo
Review №9

This companys property management style is not conducive to creating sense of community and care for the residents of the association that employs them. Their communications are often punitive, threatening, and intrusive.

An
Review №10

I put in a request for work done on our home in Battleground. And as soon as they could they had real professional services come and make everything just right for us. Thank you maintenance guy for the great job on the bathroom. The carpets look and smell great as well. Thank you

El
Review №11

My husband and I have known Michelle as a part of the property management team since the summer of 2018 (first Ross Pacific Management and later Invest West Management). Michelle with her strong work ethic is one of the reasons we continue to cooperate with the same property management team. As a professional she is knowledgeable, experienced, responsive, and detailed oriented, possessing great communication, interpersonal, and organizational skills. As a person she is honest, friendly, positive, and pleasant to deal with. We believe that the human factor is critical to business success.

Lo
Review №12

Nice people. Great on line pay system

Sh
Review №13

We have been with IWM/Ross Pacific for 10 years. Dave, our property manager, is easy to work with and always gets back to us whether we call him or send an email. We have also worked with Dawn as well who was also helpful. IWM has always worked with us no matter the issue.

Ja
Review №14

Bridgett has managed my property for over 13 years, and Michelle has been added to the role more recently. I tend to keep business relationships with people for years if I like the work they do, whether its my dentist or my accountant; and its no different with my property management company. They are proficient, easy to work with, and care about their tenants and their property owners. I like that Im treated as a person instead of being reduced to a number dealing with a big corporation. I highly recommend them.

An
Review №15

They got someone out to me same day to get my heater fixed and it was simple and done in less than 30 minutes. The team they hired was friendly and professional!

Me
Review №16

This office is very professional and has excellent customer service, I would definitely give a referral. I had a wonderful experience. Kim, Tracy and Sunday are amazing at there jobs along with others that work in the office. Thank you for being great at your jobs it made my time and experience with your management group so much easier, being you were so helpful and did the application process fast and efficient. Wonderful experience, excellent customer service skills. GREAT TEAM !!!!! Melisa

Ch
Review №17

Melissa McDowell is always positive and professional. Communication with vendors is exceptional: timely and dependable. Melissa does an excellent job sharing information between homeowner boards and committees with service vendors. As a service provider, this allows our teams to provide excellent customer service that exceeds expectations. We love building relationships with our partners and we truly enjoy working with Melissa.

Da
Review №18

Invest West Property Management is a great professional business. They were quick in getting us in the the rental. Helpful with any problem that has come up. They are kind and friendly with all interactions.

Wa
Review №19

I have worked with Invest West Management for 15 years. They are the property managers of our small marina (48 slips). During that time we have needed their help with large and small emergencies, and they always come to out aid quickly. Most importantly, they are there when you need them and always return calls promptly. I would recommend them to any needing a professional property management company.

Da
Review №20

I just moved to the area and struggled to find a place that fit my personal needs. I have an aggressive work schedule, limiting my time for viewing/paperwork/office visit/etc.I worked with Sunday over a two week period, she was prompt, flexible, and professional. I was so pleased and frankly impressed with the service they provided me. She let me view the property after hours (maybe specific locations only) She also let me in early to take measurements making sure all my furniture would fit. I asked a hundred questions, no exaggeration, she answered everyone as specific as I asked with a response time unheard of. I applied for one of two available townhouses in a complex, someone else was already in line for the first one so she transferred my application for me. No need to re apply, no new fees. Very professional and in my best interest.Other companies will push you and trick you in to renting a unit, Invest West was polite and not pushy at all.I am now in my new home, my dog and I couldnt be happier. If our experience continues as it has, I may never move.Thank you Sunday and Invest West Management.

Li
Review №21

We have been very happy with the service provided by Bridgett and Michelle over the years. They are always quick to respond and promptly take care of any requests with care and professionalism. It has been an overall great experience since the day we moved in!

Ro
Review №22

I called and left a voicemail with Invest West regarding a question about my fence relocation. Melissa called me back within the hour with a detailed answer and great information to help me with my neighbor. Fantastic service and response. Invest West is a great resource for me as a homeowner and Melissa was simply awesome. Thanks!

Da
Review №23

I am a general contractor that has worked with Invest West on multiple large rehab projects, as well as many smaller projects. Everyone I have worked with has been professional. If you are a contractor, board member, or owner of an investment property, I highly recommend trusting Invest West with the management of your assets! Chris and his team are top notch!

Se
Review №24

Coming up on my third year in this flat, its simply a wonderful place to live reasonably priced well maintained in the heart of everything! I especially like the bike and walking trails next to the river being just a few minutes away... Quite happy

Ke
Review №25

Renewals are easy. Love that everything can be done electronically, online! My whole experience with this company has been wonderful since I moved in over 1 year ago.

Da
Review №26

I’ve worked with IWM on a couple of lighting projects for their properties and it has always been great! They are a company that is actively looking to improve their clients properties and are awesome to work with. Polite, professional, diligent and responsive. Looking forward to working with them again!

Pa
Review №27

Im very happy with this service. They manage my home I rent out and are fully equipped to do so and are very professional. All of my concerns are listened to and I listen to their input as well and it works out beautifully. I feel confident in them and in particular with Kelly who has been my property manager. She thoroughly understands all of the issues involved and has excellent input to consider. She has emailed me photos of work done on the home and understands priorities in the housing rental business. Im glad my tenants have her to deal with and call because she is very informative and caring and I know that their needs and mine will be met so that everyone is in a win win situation. My goal is to have long term customers and to take care of my home. Kellys always occupied the home in a very satisfactory period of time if a renter had to move due to say a growing family. I give my input to Kelly so we can both meet the goals of everyone involved. Thanks Kelly, for being so understanding in helping everyone meet their goals. I know you are a busy business but I still get a small town feel in my interactions with you concerning your keen attention to matters, friendliness, and on-hand work ethic, and its all topped off with savvy experience which I connect well with and appreciate. This is exactly the kind of property manager that I would want my tenants to deal with and that I prefer to deal with myself.

Fo
Review №28

IWM has been a great partner in the industry for us for many years. We enjoy working with them because they always strive to do whats best for our mutual Clients. Great communication, hard working and fun to be around.

Ha
Review №29

Just rented a place with them, they have been very nice & helpful through everything. Had a key mix up moving in & they were very helpful in fixing the problem & were very timely about it considering it was a Sunday. So far it has been a very pleasant company to work with.

La
Review №30

Working with InvestWest Management over the past three years has been professional, courteous and helpful. Melissa McDowell, account manager and Pat Reedy, Community accountant were very willing to assist me with my questions.

Sa
Review №31

Invest West is an outstanding management company who has handfuls of employees that are passionate about their work and strive to build a better community. I personally have had the pleasure working with several managers on their condominium and homeowner association team. They are always attending educational events with other non-profit organizations to gain more knowledge to our fast paced and ever changing world. This is important when selecting the right people to work with because associations need guidance and direction as youre practically running a business yourself! Make sure you have the right team behind your community.

Na
Review №32

Invest West management has been the best experience my wife and I have had with a property Management company. Very easy and helpful to work with. Greatly appreciated our time with them.

Cj
Review №33

Horrible experience! Do not trust this company with your investmement!

Re
Review №34

The ONLY property management company that has communicated with me clearly and in a timely manner during our search for a first-time long-term rental. I am also grateful that they seem to consistently have listings for almost any budget. Other companies should be ashamed--and should take customer service advice from the staff at invest West. Hard to make money if you dont even answer the phones or return calls.

Li
Review №35

I am moving to Vancouver next month. Invest West has a couple properties I am interested in renting, but I cannot get ahold of anyone. I have called everyday for a week straight and left voicemails and have not received a call back. One of their voicemails state call back in ten mins if you dont receive a call back. No good if nobody ever answers. They have some beautiful properties for rent, and if someone would just get ahold of me I might have a different mind set about invest west.

Si
Review №36

Invest West has been around for many years. They are the best rental agency in Vancouver. There fast efficient, warm welcoming, and fair. The staff is Amazing!! And have worked for the company many years, you cannot go wrong with Invest West I do recommend them #5 stars

Ju
Review №37

Pacific Landscape Services, Inc. has been working with Invest West Management and Kris Madison for over a year. Kris has always maintained a professional attitude and demeanor. Good communication and follow up are strengths that Kris has mastered!

Er
Review №38

Weve been with Ross Pacific, now Invest West Management, for almost 9 years now. Theyve always been great! Any time we have a problem with our house they are on it to fix the issue quickly! I always recommend them to anyone looking for a rental.

Jo
Review №39

My experience thus far has been very good.The Staff is courteous and helpful. Putting in a request for maintenance is easily handled online and the response is very quick. 5 stars!

Sh
Review №40

My husband just got a job with this company and their hiring process went really smooth. It was a blessing.

Su
Review №41

Got home from the gym and didnt have any hot water, sent a message and Ben was here in 20 minutes. Figured out I needed a new one, came back and replaced it in another 20 minutes! Ben is my hero for the day. I appreciate the fast response time. Sunday even sent an email while it was going on to be sure I was being taken care of! Great work team!

su
Review №42

This people tried to rip you off show you $29 convenience fee just to pay the rent online imagine if you think of about a 1000 people pay in this much money are they ripping you off

Ti
Review №43

Fantastic customer and client service. Kelly Wicks has gone out of her way to assist tenants with their needs. I have referred several friends to Invest West because of this.

Er
Review №44

Kris Madison is awesome to work with! He does an amazing job at providing detailed scopes and property information to make my job as a vendor a lot easier.

Su
Review №45

We love Invest West and Amy Stevens! We have worked with them for the past 18-years and I have dealt with Amy for the last 15-years. They are very easy to deal with, and we are happy to recommend them to others. They pay their bills promptly and the rental/maintenance department is enjoyable to communicate with. We work with many local property management companies and Invest West is one of the best.Susan LukeBugaboo Pest Control

Ki
Review №46

On several occasions I needed to get clarification on specific questions. I found Melissa McDowell to be prompt in her responses, accurate in her information and extremely pleasant and professional to work with.

Sc
Review №47

Ive worked with Invest West Management for almost a decade. They are dedicated and easy to work with. They work closely with Riverview Community Banks 162nd Street branch in Vancouver and that branch loves working with them as well.

Li
Review №48

Kris Madison at Invest West Management has turned our HOA around. He is on top of everything and super responsive. Our HOA wouldnt be the same with out the help of Invest West and Kris Madison. I would highly recommend this company.

TS
Review №49

I have only dealt with Kim. I have to say I rented for 2 years from this place. Kim was always helpful got back to me quickly and if I had a maintenance request it was fixed immediately. I highly recommend renting from this company. They are top notch, friendly and they help work with situations that are beyond your control sometimes.

ga
Review №50

For the past two years, Invest West has managed the condo complex that I have resided in for six years. After a somewhat tenuous beginning, Ive been impressed with what I see as a steady and ongoing improvement with not only the management of our complex but relationships with residents and owners.I attribute much of this improvement to our relatively new on-site manager, Lacey. She has been a welcome addition. Lacey is very importantly a good listener who has assumed ownership with respect to her responsibilities as manager. She is responsive to requests and conscientious with respect to making our complex a desirable place to reside.The on-site is manager is the face of the management company. How the on-site managers discharges his or her responsibilities often results in the level of satisfaction of the owners.Lacey is doing well here and Im pleased to have her available for my questions and concerns. She appears to enjoy her work and in fact even seems to be happy to see me when I enter the office. I do hope Lacey stays on as our manager for the long term.

Ma
Review №51

Invest West manages our HOA in Damascus. We are fortunate to work with Melissa McDowell as the go to Portfolio Manager that addresses all of our concerns and challenges that come up along the way. Melissa has always been quick to respond with needed information and giving us direction as needed.In my professional life I work with many property management companies in the Portland-Vancouver market. I have worked with Invest West on numerous projects and have always found them to be fair and honest in all of their dealings. I know this company well and endorse their entire team from the owner, to Amy Stevens who over sees maintenance, to Melissa and the rest of the team.This company deserves FIVE STARS.

My
Review №52

I never expect much from HOAs but this place is the bottom of the barrel. Vague notices for fines, recurring fines, terrible customer service and lack of reasonability seem to be their MO. They only send notices via mail and have a terrible web portal for paying and maintaining payments for HOA dues. Clearly trying to make it as difficult as possible to pay anything or keep payments updated so they can continue to levy fines. The poor workers at this place must get commission on the fines they levy. If you can, avoid dealing with them at all costs. Full disclosure - Yes I got fined and had a terrible experience dealing with the personnel there. Ive never been treated more unfairly or disrespected as much as my saga with them.

Ju
Review №53

Professional, competent staff. Always readily available to answer questions and provide assistance.

As
Review №54

Working with Whitney and her assistant Brittany, has been fantastic! They got us into a rental in record time, making the process smooth and stress free, we would definitely recommend them to friends or family needing to find a rental!

Pa
Review №55

IWM has been the new HOA for approx 7mos. Anytime I had to contact Kris or Gary, they’ve been totally professional and helpful.If I have any concerns, Kris will either text me or em me within the same day.That was unheard of with the last HOA!I look forward to a long and prosperous working relationship!Thank you, Kris and the entire IWM Team!

C
Review №56

Melissa McDowell is great to work with. Very friendly and responds quickly!!

La
Review №57

This company manages our neighborhood HOA. We’ve only had them a few months but so far we are very pleased with the professionalism and thorough work they do. Kris is great!

Ge
Review №58

This is my first experience with a property management firm. We interviewed several and selected Rebecca, Kelly, and team. We are extremely pleased and impressed with their professionalism, recommendations, response time, and follow through.

Ry
Review №59

Had a maintenance issue and the staff was professional and fixed everything i needed. Great understand of renters and willing to help them in tough times. Great company!

Mi
Review №60

The assistance from IVW gave our community new life & provided us the tools we required. I would highly advise to choose this company.

Lo
Review №61

Great service in 3 years of renting. Gerry and maintenance folks do a great job. This time Gerry solved a mystery by replacing a pipe under the sink, and not only fixed an electrical issue but provided a completely new light fixture, and also fixed a light that we didn’t even know was there.

Ma
Review №62

Very responsive and on top of things, they definitely have their operations together. Though were a small complex, IVW has provided us timely and necessary assistance when tackling issues and improving our community.

Li
Review №63

We have been with Invest West for just a short time and within that time we are satisfied. The ease of setting up our account and the regular communications with Invest West permits us the feeling that we made the correct choice. Kelly and Kim have been a pleasure to work with, thank you.

mo
Review №64

Is awesome

He
Review №65

I would give zero stars if I could. Investwest took over management of my duplex and it had been issues ever since. We had ongoing issues of a neighbor making false complaints repeatedly about “heavy traffic all night” which was me coming home from work, “too many cars”- max was four if we had company and all were parked in my available spaces. There’s more ridiculous accusations that I can’t remember at the moment. Well, instead of Tracey Norris asking for evidence and asking me of these things, she took his word and accused me as well. When I told her about this harassment, she simply ignored it. I ended up telling her to provide evidence and photos because it wasn’t true. I never received any evidence, just more harassment and notices. When I was accused of illegal parking and got a ten day comply or vacate, I asked what illegal parking was because I had two cars both parked in my spot and my rental agreement stated no parking on grass or no park zones, she never responded. Meanwhile, other units parked in no park zones but didn’t receive any notices. I have asked for clarification on many things and she never responds or picks which parts she wants to respond to. My one phone call with her she stated that my husband didn’t meet their rental criteria, even though he lived there before they took over. When I mentioned this I was told “it wouldn’t matter if there weren’t so many complaints” which were all false and harassment. I ended up receiving a 20 day to vacate notice and when I asked what it was about, I was told “it’s no cause, I don’t have to tell you why”. Upon moving out I steamed cleaned and deep cleaned my entire house. I forgot a burnt out bulb which I’m totally fine replacing.. but she said there is damage to screen door, missing screens, need floors cleaned, missing bathroom fan. The bathroom was in remodel when we moved in and the fan was never there. The screens were already missing, there’s no damage to the screen door, and while steam cleaning is mandatory the hard floors are not, and they were not dirty. Maybe foot prints? But that’s what my 200$ non refundable cleaning deposit was for. I will be contacting someone about this.

Li
Review №66

Gerry Watkins, from Invest West Management Co. came to my home today with a list of repairs that I had submitted to his company. Once here my list proceeded to snowball. Gerry happily and professionally handled each item on my list with aplomb. It was a most satisfying experience. Thank you Gerry for going that extra mile for me!!

De
Review №67

Invest West Management is our Community Management Company. I really appreciate their prompt reply to questions and concerns.

K
Review №68

Please disregard the previous version of this review! I accidentally reviewed the wrong management company! I had meant to write about InterWest Properties based out of Portland, OR rather than Invest West Management based out of Vancouver, WA! After I wrote the previous version of this review in error I was contacted by my roommate who I had stayed with in the Invest West property and informed of my error. The following reflects my actual experience with Invest West Management:Unlike InterWest, Invest West is very professional and very nice! The on-site manager Mike of the Dry Creek apartments and Park Place Apartments was always very helpful with any maintenance request and always communicative and responsive. Invest West has been one of the better property management companies I have dealt with. I really appreciated Mike’s help over the year I stayed there, he’s a stand-up guy. When the oven and the fridge in our unit went bust they replaced them promptly and at no extra charge! Invest West is actually really awesome & completely unlike the unrelated Portland rental company with a similar name.Go with Invest West, they won’t let you down.

Je
Review №69

I have worked with many people over at Invest West and they are all extremely responsive and helpful. I work with Melissa McDowell quite a bit and she is so easy to work with. Its always a joy getting to work with someone so responsive. Keep up the good work!

Ro
Review №70

Weve been with Invest West for over 15 yrs. Anytime we had a problem they took care of it quickly. Kelly And the rest of the staff are AWESOME. I would recommend Invest West to all my friends and family. They are THE BEST AROUND.

Ju
Review №71

We have been using them for quite a while and they have always done a great job.Justin T.

Li
Review №72

I have personally worked with Melissa and Ali since they March 2016 when they became our Management Company for our HOA. They are quick to respond to our questions and concerns. Their website is very easy to navigate and very handy for the owners to review documents, refer to the CC&Rs and place repair requests. They are a wealth of information that I rely on and enjoy their professional partnership.

Je
Review №73

We worked with both Kim and Kelly during the year and a half we lived in a beautiful Fishers Landing home managed by Invest West. They were always professional, upbeat and reasonable. There were a few times that we had disagreements over specific fees, and in each case they communicated clearly (and listened!) and we came to a fair agreement and understanding. They truly cared about our familys experience in the home and were very responsive to any needs for repair or maintenance. Thank you Kim and Kelly and Invest West!Jeff, Kristi & the fam

Ja
Review №74

Wonderful team, good communicators, understand condo needs and a great resource for condo boards and members. They stay on top of things and make things run smoothly.

To
Review №75

Over the past 10 plus years we have worked with Invest West on numerous situations and with very difficult circumstances. We have be provided with nothing but the best of services from a vendor standpoint. There intent has always been to produce what was best for the associations they represent regardless of who was involved. They have put in the effort to help communities that are struggling and down right impossible. They continue to take on difficult communities to try to help them get out of the hard and sometimes impossible situations.This industry is a thankless job to a degree. Association have representatives that are not paid and often only think about themselves and managers take the brunt of the issues. This is the nature of the business to a degree. Although the great thing about Invest West Management is they are willing to step up and state the hard things to make sure the association has the guidance they need.No one is perfect and part of life is learning from your mistakes. Even the tenured managers in this industry make mistakes.Its how you take care of those mistakes that allows you to stay in business and create the foundations that allow for the communities to thrive and be successful.Invest West Management really does know how to do it right. Great job !!!!

Mi
Review №76

I recently found the perfect complex/duplex in Vancouver to upgrade to a two-bedroom and I jumped on it with a quickness!! I worked with Kryssy Griffin and she met my enthusiasm with a prompt and professional demeanor and held my hand through the entire application process. She’s very down to Earth and not too hard on the eyes either. If you get the chance to work with her I know she’ll do all she can to get you the new home you’re looking for. Thanks Kryssy!!

wa
Review №77

Invest West has managed my rental in Portland for several years.I have worked with both Tracy Norris and Kelly Rothwell. They have been great about keeping me in the loop of any issues with the property and have always kept good renters in the home. All of my renters have always seemed to be pleased with their service as well. I would highly recommend them as a great property management company.

Ke
Review №78

We used Invest West for several years to manage my fathers home when he came to live with family members and Kelly did a good job for us. When my father passed away in December 2017, we used Rebecca Blaisdell of Invest West as our real estate agent to sell the property. She did an excellent job for us. Her suggestions on what improvements to make to the property before listing it helped us to maximize the sales value of the property. She immediately responded to all issues that came up and gave us sound advise as we had questions. The sale of our home went very smoothly, and she played a large role in helping insure that sale was very successful. We were very pleased with the service that she provided and would use her again for any real estate transactions that we might have in the future.

We
Review №79

We brought in IWM after having self managed a new community for ~2 years. Of the management companies we approached, they were by far the most responsive and willing to engage despite our association being modestly sized.

Sc
Review №80

NEW EXPERIENCE: Melissa and Trish helped me out again today. I dont know how they find the time to be so helpful. Thank you!I had a question about parking at Stonebrook and Nancy was extremely helpful to me today. I am very grateful to her and to Invest West.

Di
Review №81

I love their service, theyre always help me with whatever I need. Kelly always answer questions I have and returns my call right away. They make it easy for me to make my payment

Bu
Review №82

I have personally worked with Invest West Management for the past 4 years. Their attention to detail is on point and refreshing in this day and age. I have worked closest with Melissa McDowell, she is responsive and for a volunteer board makes this process seamless and easy. She is an incredible asset to their organization and represents IWM perfectly.Thanks

Me
Review №83

They have a terrible maintenance department. Second they over price for a lot of deposits.Third they bark like sharp property management with their policies and protocol..

Pa
Review №84

Quick turn on getting new renters. Great service.

Ga
Review №85

Our HOA was looking for a new management company and choose Invest West. We have been with them for 8 months now and love working with them. They are very responsive and great to work with.

Jo
Review №86

IWM took over management of the duplex where I have lived for the past five years. There are people here parking in the fire lanes, subletting their apartments and smoking in their apartments. I and a couple others have complained about the maze we have go through just to get into our parking spaces. I have called many times about tenants using the visitor parking as storage for their extra vehicles as well, but Tracy Norris hasnt done a single thing about it.

K.
Review №87

I have lived in an apartment run by InvestWest for 5 years. 5 months ago a man moved in below me, had to sign the same contract that states he will not smoke in the unit, and yet almost daily my house is filled with marijuana smoke and reeks of the smell. I have complained to the on-site manager Mike and the office and yet nothing is done, they turn a blind eye to it, allowing him to continue to live and smoke in his unit. This has turned into a horrible living situation for me and my roommate. Horrible business practices by InvestWest. Showing a lack of care and concern for people and being solely about money. I would not rent from them ever again. If you are in the market to rent, find a different company to rent from unless you don’t want to follow rules then they are the business for you because they won’t make you.

Te
Review №88

Hands Down, Gerry in maintenance is and has been the best maintenance person I know! He is knowledgeable in all repair aspects and uses his skills with professionalism and is extremely polite! If he hasnt had a raise recently, Id say he is well overdue! 😛

Ja
Review №89

Ive been renting through Invest West management for over a year and have dealt primarily with Kim Grant. She is amazing Friendly and kind. A great representative for the company.

Da
Review №90

I have been using Invest West Management for my rental for several years now. I am a thousand miles away so having Kelly manage this has been a dream come true. She is always professional, knowledgable, and very responsive. I would not hesitate to ask her anything, at anytime regarding property management.

la
Review №91

Invest West is the property managment company for our 82 home HOA. They have proven to be thorough, professional, and very responsive to our needs. Kris, our account manager has proven to be exceptional.

Ad
Review №92

We work for many property management companies and Invest West is one of the best. They take care of the properties they have with excellent care. The office is a joy to work with and there techs are very professional. I would recommend them to anyone looking for someone to manage their properties.George YoungAdvance Lighting LLC

Br
Review №93

I cant ever get a coherent response from these people. Emails out to residents are always full of grammatical and spelling errors. They never directly answer you questions about anything. I would stay FAR, FAR away from this management company.

Te
Review №94

This company represents HOAs their record keeping and lack of professionalism is problematic for homeowners. Instead of being kind, responsive and helpful they are antagonistic, rude and completely unprofessional. Buyer Beware!

T
Review №95

We give Kryssy Griffin an A+. She was patient, friendly and helpful. We are pleased & thankful that we were able to move into our new home before the holidays. Thank you Invest West especially Kryssy for working with us. 💯

St
Review №96

Our Summit Oaks HOA board sought bids for managing our 161 home HOA a little over a year ago and chose Invest West as the best fit for our needs. They were professional in submitting and following through on their contract. They are responsive to our emails and calls and perform their duties in a diligent manner. They have provided our board with information to better serve our homeowners.

Pa
Review №97

In June I had reason to conduct business with Invest West Mgt. A lot of money was involved and so of course was anxious that everything was executed promptly and efficiently. Their Accoutant Trish Short took care of the matter consistent with the above posted grade. I couldnt have been more pleased.

Jo
Review №98

Invest West helps us manage our HOA. They are helpful, quick responding and do a great job with the myriad of things we come up with.

Ji
Review №99

Our Invest West Management team been great guiding our board and keeping us out of “HOA jail”.

Cr
Review №100

Our HOA signed a contract with Invest West Management after a terrible experience with another management company. We are so happy we switched. All of our managers with Invest West have been completely professional, and communication has always been fast and thorough. We feel like we are getting a good value for our money. I would gladly recommend Invest West to other HOAs.

Information
17 Photos
100 Comments
4.3 Rating
  • Address:12503 SE Mill Plain Blvd #260, Vancouver, WA 98684, United States
  • Site:http://iwmrentals.com/
  • Phone:+1 360-254-5700
Categories
  • Real estate rental agency
  • Apartment rental agency
  • Condominium rental agency
  • Homeowners' association
  • Property management company
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Online appointments:Yes
  • On-site services:No
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