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Kennedy Mazda
3200 Calumet Ave, Valparaiso, IN 46383, United States
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Kennedy Mazda

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Je
Review №1

This is my second lease from the dealership! They are honest, upfront and are great to work with in buying a car. My salesman, John Moore, was very knowledgeable and no pressure!! Andy, the general manager, is very personable, knowledgeable and made me a great deal! I would recommend this dealership to everyone!

Na
Review №2

John Zale made finding my perfect vehicle a breeze. He was very friendly, attentive in my specific needs, and he will be in it with you for the long haul. I test drove many vehicles on a few occasions. John treated me with just as much respect and patience, even when I changed my mind-deciding to not buy a car. I use Kelly Blue Book and it all worked smooth! I finalized papers with Kenneth and he was pleasant and knowledgeable. Andrew was polite sharing options. I am not an easy customer, 😁 as I am used to the Curly Shuffle on most car buying experiences. ⭐️⭐️⭐️⭐️⭐️satisfied!

Ry
Review №3

Great local business! Friendly and great to do business with. They arent price gouging like all other dealerships are right now.

ji
Review №4

Do everything in your power to work with John Zale. He made the car buying experience fun and truly cared about my wants and needs in a vehicle and helped me get what I wanted in my price range. I traded in my old Mazda for a new one and couldn’t be more excited! Most honest car salesman I’ve come in contact with. I sure hope he’s still around when it’s time to purchase my next one!

jo
Review №5

Went with my significant other looking for a used car. They had about the best deal for the car we were looking for. Made an appointment and before even getting out of my own car, he had walked outside to meet us. We test drive the car for a while, made sure to throughly test the car and decided to purchase the vehicle from John Zale. The best salesman at Kennedy Mazda. Helped us with the financed and getting everything settled with the car and now we are the proud owners of a Chrysler 300!

Mi
Review №6

Purchase process went smooth. John Zale was an absolute pleasure to have help my family and I. He is extremely knowledgeable about everything Mazda and was so helpful in making the right decision for me. He will help you in any way possible! Thank you John!!

Na
Review №7

John Zale of Kennedy Mazda made my recent car purchase a positive experience. He was interested in finding out what I was looking for and then showing me several options. He was very knowledgeable and patient when answering my many questions! John was a pleasure to work with.

Ri
Review №8

Total game players. Was given a price that I said no to and then the manager Andrew sent a misleading email which pictures of both are below and wasted my time offering the same deal I already said no to but he said in his email he could do a better offer. Total lie! Stay away go literally anywhere else!

Ma
Review №9

IN LOVE with my new car. As soon as I walked in, Rebecca and I were having fun. I’m incredibly happy I made the decision to go here when I did..they made it so easy for me to get everything I wanted and I highly recommend these guys when you wanna look for a new car.

Pa
Review №10

Sales and service have been some of the best I have worked with, whether it was buying a car from them, or getting the car serviced they have been some of the best to work with.

S
Review №11

John Zale, at Kennedy Mazda, is personable and professional. John welcomed me and made my car purchase that day unlike any other car purchase I’ve I have made since 1972!My beau was looking for a used car. John was helping him evaluate the used cars. I spotted the Mazda CX 5. I’ve never owned a Mazda but drove one that my sister has in Florida. I loved everything about the vehicle and my beau found a car. John did a great job taking care of both of our purchases. No pressure, no push and happy customers guaranteed— John’s the best!!

Jo
Review №12

Great selection, helpful and super friendly staff! Ask for John Zale - I highly recommend him. Car shopping made easy, fun and simple. I went in yesterday to test drive and ended up driving home in an amazing car on the same night- and it was the very same car I went in there for. Seriously great prices, products and people at Kennedy Mazda. My new Mazda dealership!!

Yv
Review №13

I had a great experience here last week. Had a car kick the bucket on us and we had to get another as soon as possible. Everyone was fantastic with us and helped me get a better car than I originally came in there for without making me want to cry about the payment amount.John Zale was awesome and entertained my son while I was signing papers and made it so that the process wasnt so painful. 10/10 recommend!

Je
Review №14

My wife and I just leased a new CX-5 Grand Touring from Kennedy. John Moore was our salesperson and he was very knowledgeable and helpful throughout the whole process. He kept us up-to-date with the status of our vehicle because they had to swap with another dealership. I highly recommend John Moore and Kennedy Mazda. Also, thank you to Andy, Ken, and John Zale for all your help as well. We appreciate everything the Kennedy team has done for us.

Er
Review №15

I came in for a Chrysler 300 and the amazing customer service from John Zale made everything go super smooth and easy got an amazing car at an amazing deal 10/10 will recommend seeing John if you need a car

Wy
Review №16

I bought a 2018 Mazda Cx-5 earlier this week. John Zale was super helpful. We are used to fords and knew nothing about Mazda’s but John was extremely knowledgeable and has actually had experience owning Mazda’s his whole life so that was different than most car salesman. He was very nice and patient.

Me
Review №17

My husband and I were in search of a larger vehicle after welcoming our new little one in March. With the new addition we were looking to stay on a tight budget and Trevor was more than willing to get us into a car that meets our needs at a price point we were comfortable with. So worth the hour drive to Valpo for us to meet with him!

Am
Review №18

John helped us w my daughters 1st, very personable and patient. Great customer service!!

Je
Review №19

It was during the quarantine that we found ourselves desperately in need of a new vehicle. It was difficult to get clear trade-in values from other dealerships and pricing . Under the circumstances, we didnt want to be driving around from place to place. Kennedy Mazda was absolutely amazing! They were the only ones who were completely upfront and transparent every step of the way including before we stepped foot in their building. They handled a lot of the process online when other dealerships told me that to do so would be impossible. They did not pull any sales tactics to get us into the showroom but used good, old fashioned honesty and helped us find the vehicle that would best serve our needs and price range without trying to upsell us. Trevor Sibley, our salesperson, was so knowledgeable and patient. We never felt rushed. He took his time explaining each vehicle we were interested in and even pointed out one that we hadnt thought of. It ended up being the one we decided on because it really did fit our needs better and thanks to Trevor he took the time to talk to us and find out about our lifestyle and what are current needs and future requirements might be to help us make the very best decision. There isnt any place I would trust for my next vehicle but Kennedy Mazda. They are quite simply the best!

Ti
Review №20

Overall exceptional service.. our salesman John Z was amazing he went over everything with us before left the lot. Even being a current mazda owner there was alot of new features and he took the time to go over everything with us. Everyone was very professional and courteous. We are so glad we made the drive and bought our cx30 from Kennedy Mazda. We will definitely be back.

De
Review №21

We were very happy with the service and transparency at Kennedy Mazda. John Zale was knowledgeable and offered direction and advice that was helpful. Very pleased with the car we ended up purchasing!

Cl
Review №22

Mazda Mazda Mazda. Looking for a clean late model used car? Look no further than Kennedy Mazda. These are cars that were serviced by them. No oil leakers, no oil burners and not driven off a cliff. I would say to test drive any and all used cars you wish to purchase. They are not going to get better because they are in your driveway. The cx5 that I purchased is a local trade. A 2016. Honestly it looks and drives like new . For half the price of a new car. This is one of the best cars Ive ever owned .you owe it to yourself to stop in and test drive a Mazda. Like me. You will like what you see and drive . A shout out to John Moore . A top Mazda salesmen!!! Ken in finance. And Mr walsworth . A pleasure to work with these people . All the best in the future.

Ka
Review №23

If youre interested in purchasing a Mazda, make sure John Zale helps you find the perfect one! John is extremely knowledgeable and patient--willing to answer any question you may have during your car buying journey. Im very happy with my Mazda and know you will be, too!

Pa
Review №24

We recently purchased a pre-owned Mazda CX-5 from Kennedy Mazda. The entire experience was pleasant and hassle-free, in large part thanks to John Zale, who is as calm, knowledgeable, and friendly a salesman as you will find anywhere. Everyone we dealt with, both on the day of purchase and a couple of days later when I stopped back in, was easy to work with and friendly. Thanks Kennedy!

Ja
Review №25

John was very considerate and professional when helping me with purchasing my first car, he didnt come on too strong and was perfectly fine with providing information without being pushy.

Ha
Review №26

I just bought a car at Kennedy Mazda and had a great experience. John Zale was my sales associate and he was extremely helpful and knowledgeable and went above and beyond to make my experience of buying a new car as painless as possible. The manager, Andrew Thompson, was also very professional and helpful. I definitely recommend Kennedy Mazda if you’re looking for a new car. Thanks John and Andy!

Th
Review №27

I have been driving a 2014 Mazda CX-9 for a few years, and wanted something that got better gas mileage. I had been wanting to get a newer vehicle for some time. In fact, I had my heart set on a Subaru Outback. After having a difficult experience with Castle Subaru in Portage, IN (they were horrible in dealing with regarding trade in value and trying to play the numbers game). I decided to check out the certified pre-owned vehicles at Kennedy Mazda. I loved my current Mazda, as there was absolutely nothing wrong with it. My sales rep was a woman by the name of Rebecca Hunt; she was ABSOLUTLEY AMAZING!!! Not only was she very professional, she was so personable. I felt like I had known Rebecca my whole life. Rebecca took her time with me, explained in detail the ins and out of the vehicle I was looking at. When I went to Castle Subaru in Portage, IN, they just handed me the keys and sent me on my way to test drive. Not once did the sales rep at Castle go over any details of the Outback I was wanting. Anyway, Rebecca definitely knew her stuff. When it came time to purchase, they didnt play any games, were up front and offered me an honest trade in value for my car. It was so refreshing to not have to sit and go back and forth on lets make deal. I highly recommend Kennedy Mazda for your car shopping experience. Will definitely go back when its time for another purchase. Ask for Rebecca, you wont be disappointed!!!!

Wa
Review №28

I went to Kennedy Mazda and met with John Cale. He was a great salesman. Very personable and helpful. Able to answer all of my questions and attend to all of my needs. I am very happy with my new CX-30. When I arrived he had the car ready for me to test drive. The entire process was painless and fast from beginning to end. John is the best.

Ju
Review №29

I want to Thank salesman John and the management staffing working with me on my purchase. I had a wonderful service and would recommend them to everyone. Thank you all!

Ce
Review №30

Jon is the the salesman to go to! He was knowledgeable and friendly. Mike the General Manager was just as accomodating and worked with us on a couple of things.

er
Review №31

Trevor from Kennedy Mazda was amazing!! I’m new to Mazda so he went over every detail with me and was able to get the exact car I wanted delivered and ready for me within a couple days. Everyone hates car shopping but he made the entire process so easy and pleasant! I will definitely be going back to Trevor and Mazda for any future purchases!

J
Review №32

My wife and I were looking for a SUV. We went to different dealers looking at models on our list. The experience at those dealers was nothing but pressure tactics. A friend recommended to us Kennedy Mazda. We actually didn’t even consider buying a Mazda. We decided to check them out. We met with sales associate John Zale. His professionalism was outstanding! We appreciate the time John allow us to view and test drive vehicles with no pressure tactics. Long story short, we’re very happy with our cx-9!

Ma
Review №33

If youre looking for a top notch vehicle shopping experience from start to finish, Kennedy Mazda is the place to go. I was lucky enough to stumble into having John Zale as my sales person and I will never be able to go anyone else again. He walked me through multiple options and models, never trying to influence my decision, but rather, only trying to find what worked best for me. He was patient, kind, and had an answer to every question I asked, (there were a lot). John was just so wonderful overall. Really, all of the staff I intereacted with were friendly and helpful too.As a first time Mazda buyer, I was blown away by the quality of the vehicles, without extra fees or price inflation. I went home with a brand new CX-30 thanks to John making the experience smooth and informed. Highly reccomend :)

Er
Review №34

Great car buying experience at Kennedy Mazda. The manager Andy was very helpful the first day I went in. Salesman John Zale was also great from day one. He was very knowledgeable of the car I wanted to purchase and answered questions I had and then some. He was also very accommodating with my work schedule and my last minute requests which I was very grateful for. I never felt pressured into anything and felt like everyone was very transparent, which is not an experience I received from other dealers. I am very happy with my purchase and would definitely recommend this dealership!

Tr
Review №35

Personalized knowledgeable caring Service from John Zale. He knows his cars inside and out. He’s the best!

Ja
Review №36

We went to dealerships out on u.s. 30 in Valparaiso, and several dealers in Merriville, only to come back to Valpo, to Kennedy Mazda to find everything we wanted in our Nissan Rogue. John Zale was our dealer and we are really impressed with his knowledge and likeability. No pressure and ease with the sale. John took us to the Nissan and explained a few things about the mechanics of the vehicle, and then John gave us the keys and told us to take it for a drive. This is a 2015 Nissan Rogue with only 35,000 miles on it, we couldnt believe our luck! Actually this is the third car Ive owned from Kennedy Mazda, I bought a Buick LaSabre in 2004 I think, but sadly I was in a car accident and it was totalled.I loved that car! The next car I have is a 2014 Honda Accord Hybrid, man is it great on gas! I love it as well. So the Nissan Rogue is our 3rd car from this dealership and we couldnt be happier! So if your looking for a brand new Mazda or a gently used car, from a very friendly, likeable guy, call John Sale at Kennedy Mazda in Valparaiso Indiana, Im betting you wont be sorry you did!! Thanks again John for all your help, as my husband Chris said, This was bar none the greatest experience weve ever had buying a car!

Ge
Review №37

Megan was extremely helpful and friendly!!! Amazing staff felt completely welcomed and they did an amazing job. Joe did amazing work on my mazda 3. He did a front and rear alignment on my car and replaced air filters. I was in and out within 30 minutes even with a complimentary car wash! Would highly recommend this place keep up the great work!

Jo
Review №38

Best experience and highly recommended

Ra
Review №39

Trevor from Kennedy Mazda was such a great help! He was very informative about the CX-5 I purchased, which was great because I am new to Mazda. He was patient with my questions and made a point to let me know to reach out if needed anything.

Ra
Review №40

Never had a bad experience in the dealership. Everyone kind and there to help. Very service oriented dealer. Would refer to all.

ML
Review №41

John Zale seamlessly handled my car buying experience from my first call to driving out the door in my new Miata. I was blown away by the attentiveness, clarity, ease of communication, and professionalism exhibited by John and the whole Kennedy Mazda team. The experience was well worth my drive, and I feel very fortunate for having discovered not only the right car for me, but the right person and place for handling all aspects of the transaction. Thank you so much (again) John and Kennedy Mazda!

ci
Review №42

John Zale is the best. He had such knowledge, patience and helpfulness making this the smoothest transaction experience ever. Ask for him and get the service that should come with all car buying

St
Review №43

My experience buying a car at this establishment was extremely hassle free and not to mention quick. We had an extremely friendly and informative sales representative named John Zale. He explained everything on the vehicle and made sure we understood the new bells and whistles. He also has made himself available if we were to have any issues with our new vehicle. It was a pleasure working with him and we will revisit this establishment in the future.

He
Review №44

Traded in my vehicle to purchase a 2009 Nissan Rogue. Took it back the very next day with some concerns I noticed as I was driving it (felt like something was causing resistance in the tires). I am only on the 6th day since purchasing it and had to put on brake calipers, rotors, and brake pads in the rear. My brake calipers were completely rusted to the point of not even turning, and the pads were seriously worn down. While I absolutely believe this issue should’ve been noticed prior to it being sold, Andrew (the Sales Manager) did everything he could to make this situation right. He offered to refund me the full amount of the repairs and apologized. He made me feel welcome, appreciated, and corrected the situation in every way I hoped he would. Thank you (Andrew) SO much! Also, Rebecca Hunt is the one who sold it to me and she is PHENOMENAL. I have never ONCE had a negative encounter with her. She’s the lady to see during your next vehicle purchase!

lu
Review №45

Great car buying experience. No pressure and if u like to ask questions online John Zale is your guy. Small car buying feel not overwhelming like the big dealers. Service was excellent service manager kept me up to date at all times.

su
Review №46

I went in for my oil change and looked around for a car for my mother and John Zale helped me out. Showed me the best of the vehicles for my moms style. Thought about 1 car I went back and John got it done, brought in her auto for a trade in and he gave us a very fair offer. So we made the purchase and mom loves her vehicle Thank you John Zale !!! Also very easy to work with no pressure..

Jo
Review №47

My experience at this location was an absolute dream! After two weeks of intense searching and rigorous research on what vehicle would be the right fit for me as a first-time buyer, I finally found the one at Kennedy Mazda. With the help of Andy, Meghan, and Kenneth I was able to feel secure in my purchase. The car I had before this was an 07 and was a bit behind in technology. Andy made sure I understood how everything was set up in my CX-5 and even helped me hook up my phone before I left the lot. Meghan, their service manager, took care of any worries we had and made sure to let me know that if I ever had any issues with my vehicle, she would be more than happy to help me. Lastly, Ken was so patient and explained everything to me in detail so that I would be able to understand what was going on. Not once during this process did I feel that they were taking advantage of my inexperience nor my young age. For anyone looking for the next vehicle: go to Kennedy Mazda. I promise that it will be one of the best experiences you will have.

De
Review №48

The buying of my new Mazda was made so easy by John Zale and Trevor. No high pressure sales and got a fair trade in $$. I enjoy my new ride!

Jo
Review №49

We had the best experience we’ve ever had with John Zale! He’s super easy going, open and honest and genuinely kind. We went in hoping to find a pre-owned Mazda CX-9 that wasn’t more than 3 years old for our family of 5. We knew this would be difficult since Mazda’s are usually well loved for many years by their owners. As we thought, they didn’t have any and we were happy to look at new models. John spent time walking us through teach style. Right as he finished he stepped away and came back to tell us they had just received a 3year old, certified pre-owned. It wasn’t even on the lot yet. We ended up buying the pre-owned and it was a great deal! We love our Mazda and will definitely be calling John Zale when we are ready to replace our second car.

Ke
Review №50

My experience met all my expectations! John, Andy and Ken were all helpful, kind and friendly. I would highly recommend Kennedy Mazda!

Ol
Review №51

After several months of research debating on which new car to buy, we decided to buy a 2021 Mazda CX5 Signature.We contacted several dealerships and Andrew Thompson at Kennedy Mazda offered us the best OTD price, and the communication was always clear and fast. We had asked to communicate over email, and they were very receptive to that (several dealerships asked us to drive several hours to meet in person first before offering an OTD price).When we got to Kennedy Mazda to pick up the car, John Zale oriented us with our CX5, and helped us to get the infotainment set up. He answered all of our questions and made the experience go as smoothly as possible. He made the purchase and delivery feel like the special experience that it was.Ken Freeland walked us through a few extended warranty options. It was clear that he cared about the options that Kennedy offered - for example he specifically looked for a provider that insured against sidewall cuts if you desired the tire/wheel insurance. The basic extended warranty covered all the electronics of the car, something the manufacturer warranties generally dont cover, so that was nice to put a cap on the expected costs of the car for the first 7 years.Weve had the vehicle for 3 weeks now and there are absolutely no regrets. Everything about this vehicle has met or exceeded our expectations. We cannot recommend the CX5 or Kennedy Mazda enough.

Ro
Review №52

We purchased a vehicle based on a walk by. We were on our way for a long walk when we passed a car in the lot. John Moore, our Sales Associate, was a none pressure source of enthusiasm and information. The entire process was quick and painless. I would definitely refer others to your dealership. A big thumbs up for the entire experience!

Ke
Review №53

My son and I spent an entire Thursday checking out different cars makes and models. Stopped at many dealerships in one day. From Michigan City to Valparaiso to Merrillville. Drove a new CX30 Mazda, and by far no comparison to the same type of vehicle from other manufacturers. Trevor Sibley was fantastic, a real pro, low pressure actually no pressure. The dealership itself handled all paperwork in advance for pickup on on the following Tuesday with no hassles. Well be back for future purchase I am sure.

Ei
Review №54

I had a good experience purchasing my CX-5 and I am very happy with the car. My salesman was John Zale - easy to deal with and he was able to answer all of my questions about the vehicle. I would purchase from Kennedy Mazda again.

El
Review №55

John Zale is the best salesman in the world!

da
Review №56

Today I purchased a 2021 cx-30. Between John Moore, Andrew Thompson, and John Zale the process couldnt have been better. They know how to handle people and were prefect in every aspect of the sale. It is my wifes vehicle and I know they will be there for her in the future. That is priceless as a husband.

Je
Review №57

I cant say enough about how amazing this dealership is. From the start of my purchase and all the way through my lease buyout the service has been top notch. Andrew was absolutely amazing with every step I have taken with my finance needs. He worked so hard to get me the right deal and was so understanding of my credit situation. He was able to use his relationships with lenders to facilitate my lease buyout even with my bad credit and high mileage. I am sure that his higher ups know the value that Andrew adds to this business and if not they should. A second shout out to Megan in the service department for always having the customer in mind. Words cant express how grateful I am to your team!

sm
Review №58

I recently purchased a CX-5 here and had a very good experience. Usually I dont write reviews but as far as buying a car (which most people do not enjoy) it was very pressure free. I did not feel obligated to buy and was not attacked with information the moment I walked in. Trevor was a a friendly and personable salesman. I would definitely recommend Kennedy as a place to purchase a car!

Ka
Review №59

Great place. Service center is awesome.

Ch
Review №60

John Zale and the team at Kennedy Mazda were professional and great to deal with in the purchase of our car. No pressure and John really knew the Mazda vehicles in and out which was very helpful. A very nice dealership.

Br
Review №61

Always attentive service from Meagan and her team!

D
Review №62

Trevor Sibley did a great job helping me chose a car, picking out options, and working through financing. I never thought Id buy an SUV, but my CX-5 is a great car. I bought it over a year ago and love it. The after-sales service by Trevor has been excellent, too.

Th
Review №63

We bought a car almost completely over the phone. Andy Thompson did a great job discussing price and explaining the next steps for paperwork.After completing paperwork in person--an almost painless experience--we learned about our brand new car with John Zale. John explained how everything worked and walked me thru the tech easy peasy. He gave me his card and true to his word was available for any questions. Highly recommend Kennedy Mazda.

Je
Review №64

John and Andy advised us very well in making our new car purchase. They patiently supported us through a very deliberate and detailed decision-making process. Working with them was relaxed, enjoyable, and easy. We are thrilled with our new Mazda, and their follow up and support even after our purchase has been excellent. Very pleased with our experience.

Za
Review №65

So a few days ago, my mom and I came here to find me a new car and John Zale helped us find the perfect car for me. I really appreciated his help and advice. We would love to keep our business here.

Da
Review №66

John Zale was very helpful and not too pushy. I felt comfortable dealing with him.Had an issue with the engine light and the service department took care of it promptly. The service department could have been a bit more friendly but nevertheless got the job done.

Ka
Review №67

John Zale was awesome! Went in not knowing much and his service was simple and seamless. He was knowledgeable and very easy to talk to. I walked away wanting to tell people about my experience and felt like it was to easy! Ask for John if you go in and you will not be disappointed!

Jo
Review №68

Very nice people

De
Review №69

John Zale sold us our new Mazda, which we love. We were so happy with the way that John interacted with us. He made the whole experience of buying a new car pleasurable which never happens . Highly recommend John and Kennedy Mazda.

Ja
Review №70

John Zale helped me and my husband purchase our first car together. He was extremely relaxed and let us make our own decisions and was in no way pushy or overbearing. Very smooth car buying experience and we are very happy with our purchase. Highly recommend!

Ru
Review №71

From initial call to the final negotiation John Zale provided us with proper guidance base of our needs and wishes. Fair and transparent negotiation led us to our new Mazda 3. Thank you John and entire Mazda Kennedy team.

Ke
Review №72

My first time purchasing a vehicle, I was expecting to find a lurking, glaring, and pushy salesman. John Zale is none of those. Upon arrival I was greeted with a cheery wave and smile. He was above my expectations. I knew that this was going to be a pleasant experience. I will recommend John to anyone and everyone!

G
Review №73

John was very knowledgeable, easy going and followed through with e-mails/calls. Overall a good experience at Kennedy Mazda. We are loving our new CX-5!

Jo
Review №74

John Zale made it easy to buy the car I wanted. He was straightforward, informative, and great to work with. This is the 3rd car I have bought from Kennedy and I will likely be back in the future for any auto needs.

El
Review №75

0 star if I could.never met such a terrible quality of service! I wanted to buy a particular car and drove from Chicago to this dealership. During my visit I found couple thinks(about dealership, not a car) that made my decision never ever go to Mazda.1. They talk to me very root way2. When I came time was 4pm .I wanted to check car in another service before buying and manager said: I am not gonna wait you. You can come Monday! (I did not know that they are closing at 5, but the way how he speak with me very awkward)3. I found oil leak in pretty new car(26K M) and asked to change or drop price on this fix(idk how much it was to fix). They did not want to, but in the end they fixed it.3. I agreed to drive Monday 2 hours again, but they gave me information about credit with interest rate 6%. After I said that I can go to the bank by myself they said: Hold on, oh yeeeah, here is another opportunity 3.5%, we have not seen this(they tried to make more money. So check all information that they give you)Very very very bad dealership. I was very upset about my experience with Mazda. Hopefully company will make some decisions to fix this issue with their customer service!

Ka
Review №76

I was looking to purchase a new car that would fit my needs and John Zale found the perfect car for me! John was always available to answer my questions no matter what time of the day it was. Kennedy Mazda offers great service and offers a welcoming environment. If you are looking to purchase a new car, Kennedy Mazda is the place to go and John Zale is the man to see!

Je
Review №77

Several weeks ago we were in the market for a pre-owned car for our daughter to drive. We ended up looking at two different Mazda6s that Kennedy Mazda had on their lot. We dealt with John Zale and were very pleased with the way we were treated. All of the staff we interacted with were friendly and knowledgeable. Within less than a week of bringing the car home, we discovered there was a sensor issue. We talked to the service department and they scheduled an appointment for us to drop the car off to be looked at. They were able to diagnose the root of the problem and corrected it with no charge to us. Had a pleasant experience working with John (salesman), Meg (service dept. manager) and Andy the GM. Based on our experience, we would highly recommend doing business with Kennedy Mazda.

Er
Review №78

Incredibly smooth experience. Professional and friendly. Excellent salesmanship from John Zale and quick follow up from Ken and Andy to help finalize things.

Ch
Review №79

I recently purchased my third Mazda from Kennedy Mazda with John Zale selling me the car. John Zale and I build a relationship over the last few years.In fact, I frequent the business and built relationships with all the staff, Andy, Ken, Jerry, Jon Moore, Trevor, Megan, Rick, and the shop staff.Small store- Expert Quality Service!They know cars!Free Car Washes!Mazda is a great car and I most likely will continue only driving Mazda. I have drove and test drove almost all non luxury makes, and none have compared to the drivers seat- cockpit feel, with luxurious interior and exterior quality, and excellent handling.Buy a Mazda! From Kennedy Mazda in Valparaiso, Indiana.

Er
Review №80

This place is awesome! Very friendly and personable, and I never felt any pressure to buy. Will definitely recommend.

Ja
Review №81

Thank you John Zales for helping me get behind of the wheel of my new cx9

Ry
Review №82

John is an excellent salesman and made me feel at home and comfortable. The whole dealership was very accommodating to work with us. Highly recommend!

st
Review №83

We have a great experience purchasing from Trevor Sibley. Ask for him. He is professional, kind, honest and hard working with a great customer service mindset.

Lo
Review №84

Dealt with salesman John Zale. Excellent experience. Low-key, no pressure, knew his subject matter. The whole experience buying a new car from them was as painless as Ive experienced. Highly recommended.

He
Review №85

From my initial vehicle inquiry to my purchase was nothing short of an exceptional experience. John Zale followed up with me immediately and took the time to answer all my questions and make the process as painless as possible. I’m quite happy with my purchase and I’m so pleased with the service I have received from all of the folks I encountered there. I have no doubt that Kennedy will be my “go to” for any future car buying needs!

Ma
Review №86

Best car purchase experience I’ve had in my life! Car shopping is one of the most dreaded things many of us have to do - even more confusing with all of the options currently available. Decided to purchase a CX5 after going over countless car reviews. (I am a former CX5 owner). I used a car buying program through one of the big box membership stores. Within a day, I had a call from Kennedy Mazda.Went in to test drive the CX-30 and CX-5. Trevor was so very patient, explaining the features of both of those vehicles. Decided to bring my husband back with me the next day, since I was being swayed at how fun the CX30 was to drive. Andy was just as patient, as we drove both of those vehicles again. Ultimately decided to go with the CX5-received a great price, and fair price fair price on my trade-in. At NO point did we ever feel pressure to purchase, which is so refreshing :)

Tr
Review №87

Today My husband and I had the best experience I’ve ever had in getting a vehicle! In February I had been into Kennedy Mazda when my nephew bought a new car, his salesman was John Zale. At that time I was not ready to buy a car, but John was excellent and showing me the value of the CX 5 even though he knew I was not ready to buy. I was so impressed with his knowledge and enthusiasm that when I decided I could get a new car I was determined to purchase it from Kennedy Mazda with John Zale. I appreciated how he worked with us and actually helped us settle on a lease option, something I have not done before. After the paperwork was done John took the time to show me all the wonderful features on my new car! I also appreciated all the help from Andy and Ken. Thank you Kennedy Mazda I look forward to a long-term car buying relationship! Tracy And Devin

Ve
Review №88

John Zale was so helpful when it came to the purchase of our new vehicle! We found what we were looking for online the night before, he followed up first thing in the morning and I was in the drivers seat in less than an hour. John was familiar with the vehicle and answered all of my questions. Mazda let me take the car to my husbands work so he could see it, and John had started the paperwork before I even got back to the dealership. He made it very easy for us and we drove off the lot same day! This is the second vehicle I’ve purchased from Kennedy Mazda and I highly recommend!

Ti
Review №89

We purchased a car for my wife from Kennedy Mazda. We had a great experience dealing with Andrew Thompson and Trevor Sibley. We would certainly recommend purchasing a car from them and this dealership.

Mi
Review №90

We had a great purchasing experience at Kennedy Mazda! Our salesman Trevor Sibley was dedicated to earning our business, and he succeeded. We are loving our new CX-9!!!

Ja
Review №91

Very relaxed and knowledgeable. Enjoy working with John Zale. Takes his time with us and makes sure we are satisfied. Andy always treats us fairly and honestly.

Ke
Review №92

Drove down there from Chicago, and the hour and a half trip was well worth it. I was in the market for a decent used car and after dealing with numerous shady and untrustworthy dealerships all around Chicago I stumbled upon a listing for a newly traded in vehicle that Kennedy Mazda had just obtained. I called in and John Zale promptly assisted me with all of the questions I had about the car I was interested in. John was an absolute pleasure to work with and he was very respectful of my family and I’s time. Everyone at the dealership was very kind, and at no point did I feel pressured or cheated like how I felt at other dealerships in Chicago. 10/10. If management can see this, give my guy John Zale a raise!!

He
Review №93

Replaced my hated Hyundai with a 2020 Mazda cx-3. My salesman was John Moore. He is an excellent salesman he understood my needs and didnt try to sell me something put of my price budget either. I havent even considered the cx-3 originally. He took the initiative to pull one for me to test drive. Obviously his initiative paid off for both of us. He made a sale and I have a vehicle I love. Need a new or new to you car or especially a Mazda. Go to Kennedy in Valparaiso_IN ask for John Moore, you wont be disappointed.

Ar
Review №94

We had been looking at trading in our previous vehicle, and wanted a CX-9 for awhile. Kept coming back here online because of the price and selections.When it came time to schedule a test drive, we were welcomed and greeted by John Zale. Great guy and a wonderful salesmen. Straight to business and facts. He let the product sell itself with his in-depth information, and made sure we got what we wanted and needed to make the purchase.Because of our schedule, we had to the pleasure of coming back to finish the transaction, and John actually seemed to make spending money fun for us.With the quality of service, conduct, and transparency of everyone at Kennedy Mazda you know exactly what is going on in every step of the process.

Fa
Review №95

John Z. and Andrew T. were awesome and made our car buying experience comfortable and easy. We love our Mazda cx-5.

La
Review №96

At our first visit to Kennedy Mazda, John Zale took us on a test drive of the CX5 and told us all about it. He was very knowledgeable, patient and easy to talk to. He didn’t make me feel pressured to buy. After looking at other dealerships we ended up going back the following week. I trusted that John had my best interest in mind and he helped me find the best vehicle for me!! I get a lot of compliments on my Mazda CX-5 - it’s so fun and sporty! Everyone at the dealership was helpful and professional.

Ir
Review №97

Really enjoy working with Rebecca

La
Review №98

This was out third purchase from Kennedy Mazda in nine years, and each experience has been outstanding. High quality products coupled with excellent customer service make the typically painful car-buying experience quite comfortable. Highly recommend--especially salesperson John Zale!

Ja
Review №99

I recently purchased a CX-5 and John Zale was fantastic to work with. He was knowledgeable, no-hassle and ensured the process went smoothly. I would recommend John for anyone looking to purchase a Mazda.

Be
Review №100

I just purchased my 9th vehicle from this dealership. Suffice it to say: Ive been to a few car dealerships in my life. Ive also lived in cities all over the country, from the biggest to the smallest. I mean this when I say this: this was an amazing experience from start to finish. Trevor, my sales rep, is intelligent, thoughtful, and thorough. He was creative and thought outside of the box to help me source my dream vehicle. The sales manager, Andy, is a class act and treated me with genuine interest and respect. I was so impressed by the service I was receiving over the phone, that I drove north, 2.5hrs, just to be able to do business with this car dealership. I am also planting seeds to do business with them again, in the near future. If you are in the market for a new car, do yourself a favor and buy it from Kennedy Mazda. 10/10. Cannot recommend highly enough!!! Thank you Kennedy Mazda!

Information
60 Photos
100 Comments
4.7 Rating
  • Address:3200 Calumet Ave, Valparaiso, IN 46383, United States
  • Site:https://kennedymazda.com/
  • Phone:+1 219-462-3111
Categories
  • Auto repair shop
  • Mazda dealer
  • Brake shop
  • Car accessories store
  • Oil change service
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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