I was greeted with a smile and offered a drink and snack on the house as soon as I entered the establishment. I was able to take a much needed nap after a long night and while napping my vehicle got its oil changed, new much needed cabin filter replaced and a new oil cap that had seen better days. I would definitely recommend having a vehicle services by this company.and Travis made sure everything was explained about my vehicle maintenance and up coming needs. Thanks Absolute Auto for an awesome experience.
These guys are honest and stand by their work. Competitively priced too! I wouldn’t hesitate to take my car here again in the future.
We’d just had our SUV serviced for a hefty price before driving from Ohio back to Colorado. To our shock, 4 hours into our 20 hour drive our SUV was vibrating and the “service engine soon” light was blinking 🤯😡. We had no choice but to continue to our hotel in Des Moines 6 more hours away. We needed help badly and quickly from someone who knew what they were doing and wouldn’t take advantage of us in our time of need. We didn’t know the area and were hoping to find an honest mechanic who could help us and all during the time frame of our hotel stay! The reviews for Absolute Auto Repair had me sold and I told my husband. He took our SUV there and, just like the reviews had said, Travis took such good care of us! He found and fixed the problem and went above and beyond what he had to do to help us and it was affordable as well. We’re so thankful we found Absolute Auto Repair. We would be repeat customers for sure if we lived locally! Our family of 6 thanks you, Travis!!
I ended up at this shop after breaking down on a road trip. They addressed my vehicle immediately and I was fortunate they found the replacement part in town. Travis had it brought over right away and his team worked after hours to make sure my vehicle was taken care of and my day did not end as badly as it could have. Everyone was professional and more then accomodating to my situation. I wish I lived in town so I could give them my business again.
My boyfriend took his car in for a pre-buy inspection and the man was really nice, very helpful, efficient, and gave us a good rate (free!)
The people there are the best! They got my car in right away, looked it over thoroughly, and only charged me for what needed to be done. Honest people who do a great job! I highly recommend! I will definitely be going back.
I am new to the area and found them online. Russ was so amazing to work with and they went above and beyond to help me out. Would totally recommend them as I will be taking my truck back to them in the future!
Russ is an honest person who tells you like it is without putting you down. His team replaced the brakes on all four wheels of my car in just a couple of hours. The price of parts and labor was more than reasonable. This garage will get all of my automotive work from now on. Thanks, Russ, and everyone at Absolute Auto Repair.
Russel and Travis were awesome guys! They helped me with my car and gave me some excellent advice. Very trustworthy, outstanding, and professional. Highly recommended!
All those that work at this shop are very nice and friendly! Got me in right away as a new customer, and got my vehicle back to me that next day!Also, affordable, and very good work!
I work for insurance companies traveling the country and was here for the wind catastrophe. My brand new truck had a pretty bad coolant leak and I stopped in here. They immediately went to work on my truck. Found the problem, fixed it, and had me on the road all in about an hours time from me showing up. Unbelievable service! I was at their mercy for my job. I cant say thank you enough! I appreciate what yall did for me.
Please see Stephanie van Oppens review, this auto shop was absolutely excellent to make her bad day not so bad.
This place was absolutely fantastic to work with! Russ was great to talk with and explained things to me. We had an unexpected issue come up and Russ worked with me to resolve everything in a professional manner. That doesnt happen at very many auto places. These guys are great and honest with high integrity. I would absolutely recommend Absolute Auto Repair!
Awesome people great service highly recommend. They care about the car you drive to insure you and everyone else on the road is safe!!
Very professional. Done quickly at a fair price. Follow up to check on my satisfaction. However, my airbox wasnt put back into place correctly. Simple fix but thats why this isnt 5 star.
Awesome!!! Great work TRUST them with my car all the time! Great employees an owner!! I PROMISE you that!!! Thankyou guys for everything you to my car!!!
Very fair pricing and a super great staff. Russ the owner very personable, fair and honest!
Absolute Auto was recommended to me by my Dad and my Brother. So, I knew it had to be good. They were right, this locally owned business is very good to their customers! Their prices are very reasonable as well.
My wife and I have been bringing our cars here for a couple years and don’t have enough good things to say about Russ and his crew. As people who are not mechanically savvy we always feel comfortable with the service we receive here. They’re honest about what you do and don’t need and willing to tell you exactly what’s going on and why you should or shouldn’t do something. Prices are fair and the customer service is just top notch. Absolute Auto will have our service for a long time to come!
Absolute did a great job, I called before they opened and they got me in right away.
The service is great the service is great I never have any trouble and Id recommend it to anybody
Great service! Took the time to fix my car on a Friday afternoon when others would not.
This is the very best place you could go to get virtually any type of service for your car!! They are trustworthy, fair, honest and truly go above and beyond for their customers. Im now a lifetime customer of Absolute Auto Repair. I give them 10 stars!!!
I had an alternator problem. Car broke down near this service center.They got it in quickly, which was much appreciated. They gave me a quote of $400. I said fine, and asked they check the power steering, as I knew the pump was bad. They said they would do the alternator and power steering for $815. I said do that, and an oil change as well.My girlfriend called later to check on the car. They said they were purging air from the lines, and it was done. They charged us $917.When I arrived to pick the car up. They explained with the oil change, and a new serpentine belt that was required the cost went up. Fair enough.Then he explained that the power steering pump was only half the problem. The lines were also bad, which would cost another $700. I told him no way, I will not spend another $700. Then he told me he “owes” me an oil change, because they never actually did the oil change I paid for.I pulled away, power steering fluid leaked out everywhere, and I have no power steering again, after spending $500 and being told it was done on the phone.I am not impressed with their trouble shooting skills, customer service, and especially billing for work not completed...
The owner, Russel, is a very down to earth, honest guy who has YOUR best interest in mind. If you need expert advice, and quality work, go to Absolute Auto repair. They will not steer you wrong!
Reliable, honest and reasonable. Russ and his team are pleasant to work with with very knowledge. Highly highly recommend!
Great service and honest people.
I know and have used alot of shops in town and I can confidently say that they are absolutely the best in town! They know cars, are upfront about urgent vs. future repairs, fairly priced, convenient, flexible with schedule, good follow up, clean, quick, and great customer service. Makes me want to buy a junk car so they can fix it, which I almost did and Russ and the boys saved me from a money pit by inspecting a potential purchase. Thank you!
Very helpful and knowledgeable crew!! Prompt polite service! Give Travis or Russ a call for any of your automotive questions or repairs. You wont be disappointed and will be treated like family!!
Russ and the team are always top notch. I recommend everyone that I know to check them out. Reasonable and respectable people, great services, and awesome pricing! I absolutely love Absolute Auto!
Fast, friendly service. Russ and his Techs are top notch, very knowledgeable and professional, they treat you like family and let you know what’s going on with your car the whole time. Great service and very reasonable prices!!! Highly recommend this shop
Wow, how do I even begin!! I was recommended to this place by a friend. As everyone is, I was a little hesitant to go. By far the nicest, most trustworthy place I’ve ever been! Being a younger woman, I know it’s stereotypical to “rip off” a woman for all things “wrong with the car”. This place was NOTHING like that! With clear communication and a trustworthy staff they gave proper AFFORDABLE care to my car. I highly recommend absolute auto if you ever have car problems/issues to stop in here! Russ is the best!
Russ and his team of master mechanics treat you and your vehicle right. They are friendly, thorough and honest, and they have always kept me apprised of any needed repairs. When a major repair comes up, they will explain the level of need to me clearly so I can plan to have them tackle it when it fits my schedule. I have been happy to have these folks work on my and my wifes vehicles for years and plan to keep coming back for many more.
Good crew to work with! Fit me in quick to fix my work truck when I was in a bind. Needed to get a job completed on Friday while my truck was in the shop and they let me borrow one of their vehicles to get the job done. Was very much appreciated!
Russ is one of the most professional and honest people I have ever worked with. He invests in his customers and can always be counted upon when you have a car emergency. 5 star business all the way.
I planed to buy a used car. Drove it to absolute auto repair for pre-purchase inspection without appointment. Unfortunately, even it was a weekday morning they are really busy at the time and couldnt do the inspection for me. While I was about to leave, Russ and one of his tech come out. They did a quick inspection for me and found a problem that was missed in the dealership store. I would highly recommend absolute auto repair.
All I can say is these guys are amazing! Not only are they great at what they do but they are also a great group of guys. The only shop I will take a vehicle too!
Absolute Auto has been fantastic for my family and I. Russ is very personable and willing to go the extra mile to make sure everything is done correctly! I highly recommend giving them a call for any repairs on your vehicle.
Ive been using Absolute Auto for awhile now and would recommend to all my friends and family! The manager, Russ, offers friendly and professional advice. They pay their mechanics by the hour, not by the job, so there is no incentive for the upsale. They also have a fleet of loaner cars to get you around, which they offer at no additional cost. Very trustworthy and professional shop!
Absolute Auto Repair were great to work with and provided updates as the repairs were completed. A great price. All repairs were made quickly. My future repair shop.
Very professional, efficient, and they treat you like family. I highly recommend their work, ethics and service. They will have my business even after I move 50 miles away. Thanks guys!
Good customer service when I arrived and the mechanic was very knowledgeable of my issue. He also notice that I needed back breaks and rotors, gave me a call to get the ok to replace. My car was in and out within 5 hours with a great price.
When my car wouldnt start, all I had to do was call. They sent a wrecker to tow my car to the shop within an hour. They called me two hours later to explain the diagnosis and the options to fix it. It was fixed the next day. They also helped me get financing for the repair and checked with me in the week after, twice, just to make sure everything was running smooth. The shop is clean and the waiting area comfortable. Every employee Ive ever spoken with, whether it be over the phone, email or on person, has been courteous and pleasant. Top notch place!
If youre looking for somewhere to take your vehicles look no further. My husband and I have been going to Absolute Auto for about 6 months now, and could not be happier. Theyre really honest guys who treat their customers right and dont try to sell you on things you dont need. Theyve take great care of us already and will definitely continue to get our business!
Fantastic work, fantastic service and all and a fair price. I will definitely be coming here for all of my auto work needs.
Great neighborhood auto repair shop. Honest and reliable. They know their stuff.
Great communication about needs, options and costs. Work done timely and as expected. Loaned me a free loaner car for the time my car was being worked on.
Russ and Travis were able to fix my car in a timely manner. They explain everything throughly and can beat the price. Russ is fun outgoing know this stuff and highly recommend
Ive been letting Absolute take care io my Jeep since before they changed ownership and were OBrien. Russ makes sure everything is addressed for my vehicle. He is friendly and cheerful and completely upfront about the repairs and their cost. Wont go anywhere else.
Awesome place for auto repairs! Friendly and competent staff. Clean comfortable waiting area. Reasonable prices. All certified repair technicians. We will definitely be back.
Great shop! Everything was explained to me in full. My truck is running in tip top shape! Great owner and staff! I won’t take my truck anywhere else!
Chad is an absolute lifesaver. While on a dx run he stopped to help us (2 ladies and a baby) change a flat. Friendly and personable I know where we will be going next time we need auto work done.
Ive been going here now for over a year. Russ always treats us and our vehicles well. Honest people that look out for your safety when it comes to your vehicle.
The mechanics at Absolute Auto are top notch. The owner, Russ, stands behind their work and wont compromise on quality. He wont try to sell you on unnecessary repairs, wont give you crummy parts just to make a sale, and will actually tell you to go somewhere else if you want to use cheapo parts that would save a few bucks short-term but are a terrible investment long-term. When he does recommend work to get done, he knows what hes talking about.Also dont go there for an oil change expecting a 15-minute quick lube job; its a full service oil change, theyre very thorough, and its well worth it. Ive been going there since 2013 when it was OBriens Auto Repair, and on several occasions theyve caught maintenance issues early on that would have otherwise snowballed into much more expensive problems. In those 6+ years Ive only had one issue with a repair, and they quickly addressed it with free parts and labor.
Always great service when I go here. Just had a dead battery this time, but it was taken care of ASAP. Drinks and snacks in the lobby are a bonus as well. Russ is always polite and happy to help.
Honest, fair, authentic and delivers outstanding service and repair!Russell takes a no nonsense honest approach to understanding, recommending and then guiding you to the best solution for your specific situation.
Great place got my oil change and patched my tire that had a screw in it. Good price, great service!
Very honest and professional group of people. I would trust my vehicle to them anytime. Great job as always
Russ and his crew are amazing! They do wonderful work and stand by it, if something goes wrong, they’ll take care of it. I won’t use anyone else!
The guys know what there doing! And there reasonable and honest!
Do NOT take your car to Absolute. They will find all kinds of things wrong with your vehicle that you didnt bring your car in for or they will MAKE things wrong with your car. They will take advantage of you and pad the bill but when you get a second opinion you find out nothing is wrong with your car. Dont do it!!
Russ and the guys at Absolute Auto Repair do a fantastic job. Always friendly, fair pricing, and I always feel I can trust them to do the work on both of our vehicles that needs to be done!
Very nice people and very helpful treated me right I would recommend others to go there
I have been going to Absolute Auto for a couple years and I’ve referred customers because I’ve experienced excellent customer service and very straight forward information.
Russ and the guys at OBriens extend exceptional service, always going a bit above and beyond! Ive had experiences at auto shops where Ive felt like, and later found out, how much I got ripped off. Ive never once felt that at OBriens. They give hands on, detailed explanations of whats happening to the car and what theyd recommend doing.
Excellent mechanics and great customer service
Quick and prompt service. GM Russ does outstanding job as well ad Scott the mechanic!
Had problems with power steering. Was a previous repair so under warranty. Turning no longer makes a noise.
Super nice guys that work here. I have had a few things looked at or repaired on multiple vehicles over the past few years. For the most part, they get the fix right the first try. All mechanics make mistakes eventually, wherever it be your first visit or your 10th visit. What they do to fix the situation is the most important. They do a fantastic job of making it right and getting you back in the road.
Took care of our Mini & actually cared about us understanding the issues while keeping it affordable. Honest and great to work with!
I dont understand why my car have empty oil less than 7000 miles (when I said empty means dry empty) it almost ruin my engine for the fact Im using Mobil 1 extended performance for 15,000 miles 5 quarts? I suspected they are not doing their job properly when I asked them to change my oil and not sure they put my oil or using their ordinary oil. Just careful when you dealing with them.
I just moved back to Des Moines and needed an oil change and thought I would try OBriens (just down the street from my work office). First of all, the hospitality was fantastic...it was about 10 degrees out and when I walked in I was greeted nicely and the waiting room was clean organized and felt welcoming. I got warmed up with a cappuccino from their K-cup machine and they also had an assortment of baked goods for me to help myself. I then met the owner...Tom, I believe, who was super friendly and seemed genuinely happy to have some small chat with me. Got my oil change going (walked back to work and came back 40 minutes later to pick it up). They said I had a healthy car and I was on my way. I will go back.
Great service. Great prices. Felt comfortable that I wasnt being taken for a ride.
Russ is awesome, he worked with me the best he could to get my van running safely with the amount of money I had to work with. I am going to continue to take my vehicles there and would refer Abosolute Auto to others as well
OBriens was AMAZING! I had a flat tire on the way there and Dan was able to push back our appointment to accommodate my delay. He also offered to make me coffee to warm up as it was a 10 degree day. Dan and the service tech provided an explanation of the fixes done to the tires along with the oil change. They had the car warmed up and ready to go once the repairs were done. I can say this has been the best car experience I have ever had, at any car repair store. I arrived exceptionally frustrated, but the fantastic customer service they provided really made the situation much better. I will never take either of my vehicles to another repair shop as OBriens has the best to offer.
Worst place ever, they will try to lie about the condition of your car and rip you off . I had mu brake checked and they told me i have at most 100 mils left and it needs to be replaced and charged 145 for the inspection, I went to another place for a second opinion and they told me theres absolutely nothing wrong with my brake its just the way it is . Since then ive driven over 1500 miles and everything is fine. Stay away from this dishonest business!
Family owned. Friendly. Fantastic service with detailed explanations of the work that was done. If you want to be friends with the dog just make sure you dont wear a hat, hes not a fan of them!
Awesome service great crew and great prices
The staff was very friendly. They invited my dog and I inside, while we were waiting outside for my oil to be changed, which was great of them. My only problem was that the only tire they had in stock to replace one of mine was overpriced, compared to local competitors.
Went in to fix a fuel pump and a fuel filter. They asked for $900. I went to autozone and got the parts for $280 and replaced it my self. Took only 3 1/2 hours to do and we didn’t have proper tools to do it faster. I wouldn’t believe I repair shop would take the same amount of time so labor wouldn’t have had to cost $500. It was a disappointing
I would not go here for major repairs. I got my car back after a week and that same night the check engine light came on. They fixed the issue so I took it home again and later that day the check engine light came on again! Had to bring it in. Im still getting warning lights popping up on my dashboard and they also said my alternator is going out. I never had these issues before the first initial repair. I spent 2K in 2 weeks there. Incompetent crooks. Ridiculous.
Great service, great price, and the staff went above and beyond!!
Very helpful and knowledgeable Had vehicle done in a timely manner and decent prices
Great service friendly people 😁
Russ and his team have been excellent at diagnosing and repairing all my concerns with my Volvo S60 and Volvo XC90. I highly recommend Russ and his team to anyone needing automotive service or repair.
Great work there by good honest people! Thanks Russ
They were very friendly, business-like, and professional! Also very timely with what was needed done.
I have quite a few cars and trucks that I bring to Absolute Auto Repair... They fix them right the first time, and they only fix whats wrong no running up a bill or taking advantage of people... Will always bring my fleet there and referral others...
Good customer service. Russ is helpful
This is a really good Auto Care center theyre polite they do good work and its very clean and accessible I would highly recommend them to anybody he wants to get good work done quick and done right for a good price
We had our oil change. The friendly and professional service was just like back in NE Iowa. I should really give ⭐⭐⭐⭐⭐⭐⭐.
Russ and crew are first rate and Absolute is my first choice.
Russ is always fair and tells you honesty what the problem is and cost to fix. We trust his judgement and advice.
Great service. Would recommend them to anyone needing car repair.
Great people to deal with!! Shop is very clean and nice. Very good experience!!
Great shop under new management hope they keep up the awsome work
OBriens Is a honest auto repair shop. I stopped by when I heard noises coming from my car. They looked at my car within an hour and then asked me to keep my car off the road and showed me why It was completely unsafe. I concurred. Could have cost me three times the $ if, I didnt stop driving it right then. 😎
Friendly and quite knowledgeable!
Friendly staff, great & trustworthy service.
Do these people even like to work?? Bad customer service, not even a welcome? First time trying their service and definitely will be my last. Do they dont realize that is customers who give them a paycheck? 👎🏼 If I wanted an oil change for next week I wouldve come next week. Your employees were just standing around. Apparently you guys were fully booked for the day, or so the manager said nodding his head no like he didnt know how to speak. But the attitude I received was not the only issue.I usually go to JiffyLube, where unlike this place their service was excellent, no appointment needed, and they greet customers in their car, with a smile on their face, before they even have a chance to enter their facility. Walked me in to their waiting area and offered me a hotdog and juice while I was being helped. I have no issue spending $150 in JiffyLube, but I got a deal for this place on Groupon for 1/8th of a price that Im usually used to. I guess after all you get what you pay for, and this place will not receive a single cent from me or my friends. Ill make sure of that.