Great service. AC wasn’t working and no power at the thermostat. Instead of just replacing parts Jess took the time to troubleshoot everything and tried multiple things to diagnose the problem and figure it out. He really knows his stuff and found out the contractor who did the remodel and wired things wrong and shorted out the thermostat. He replaced it, checked everything and got the system working perfect. Couldn’t be happier! Highly recommend them if you have issues with your heating or cooling!!!
Fantastic service!! The technician was here (on a Sunday) within an hour of calling. He was knowledgeable and easy to work with. Repairs were done quickly and we were given helpful tips on how to best maintain our unit. I will definitely be using Midwest Comfort again. Highly recommend.
Very honest business and they prove it by having the best warranty and I had a new heat pump system after a month a had a issue with my air conditioner unit and they came over the same day and I had a sensor stuck, so they fixed it! They told me it should be fine and it was! But they ordered a new sensor anyway just to make sure it didn’t happen again! To replace that particular sensor they had remove the coolant and then replaced the part and fill it back up with coolant! I thought that was above and beyond service! They could have easily told me “ Its fixed” and never ordered the new sensor or refill the coolant !
The tech is thorough and not in a hurry to next call. Washes out my a/c unit and takes any preventive measures. Ive used Midwest for 4 years now. I cant find anything to complain about. My furnace and a/c are in good working order, 365, for 25 years old equipment. Im on the maintenance plan, so pricing is competitive.
Excellent experience every step. Always on time, great communication, gave me multiple options at different price points while explaining the differences. Left everything better than they found it. Will definitely continue to use them for maintenance in the future.
Mick of Midwest Heating and Cooling taught me SO MUCH about my AC unit today! His suggestions and tips were all free and made so much sense to me. I appreciate the time and energy he put in to explain all of the workings of my unit. This company is awesome!
Been using them for 3 years now. Always on-time. Service techs are pleasant and wear shoes protectors. Definitely recommend.
Great and timely service! AC went out during 90 degree day and they sent someone the next day to fix it! Their staff is very friendly and knowledgeable and I have never had a bad experience with any of their technicians. I would highly recommend them!
I have been with them many years and they are honest and have the best team I would rate them a 10 if I could. They are always on time and there work is very very good. The owner is a very good person as well. You will not be disappointed at all
Had no cold air and in less than 24 hours had cold air. Thanks to this company and especially Jess for taking care of me! Great company will do business here again (just hope not too soon) :).
Coil started freezing up 7 days ago. This last Sunday I called Midwest Comfort Heating and Cooling, fully aware of the extra expense with it being the weekend. A technician came to the house but was unable to correctly diagnose and remedy. On the following Wednesday the owner of MCH&C sent a meticulous seasoned Veteran of the trade back to my house. I will use this statement, there is a Right way to do things and a Wrong way, this Professional immediately found the problem and had ice cold air running through the system within 30 minutes. He also popped the thermostat cover off and immediately saw a wire connected to the wrong terminal. Which was a separate issue in regards to the condenser fan running whether or not the switch was ON/AUTO. The only reason I gave 4/5 and not 5/5, was strictly because the experience regarding the initial Sunday service visit being wholly inadequate. Mainly lacking in the category of competence. My advice to anyone when calling for a much needed service is to make sure and ask for their best man!
Our AC stopped working last month during a 95• week and these guys were all over it right away. We really felt like they went above and beyond with getting out to assess the problem and we had a replacement part ordered and installation completed ASAP for a great and reasonable price. We know a lot of others who had HVAC issues due to the heat wave that week, but despite being busy, MWC was responsive, friendly, and answered all questions we had. Joel was our technician and did a fantastic job. We appreciate it!
Great technician, very friendly and helpful! Price seemed high for the amount of time it actually took but great service so worth it.
Great people. Have trusted this company for many years. All technicians are very friendly and knowledgeable. Thanks for always do a great job. Professional.
Mid American Energy shut off our gas to our house due to a gas leak. I did call another company Golden Rule as Midwest Comfort was booked for this day. I was given a bill from Golden Rule to fix the problem for over $1700.00. Before they left our house I again called Brian at Midwest Comfort and told him the amount they wanted to charge me. He immediately told me to tell them to take a hike. I did and Brian had someone over to my house in minutes of my call. They fixed my problem for just over $600.00. I HIGHLY recommend Midwest Comfort for any of your house HVAC needs. We have used this company for all our new HVAC here at our house and also at our church building. Midwest Comfort is a company you can RELY on to take care of your needs and they are VERY FAIR on their pricing. If they are busy I HIGHY advise you to wait until they can come to do your service in your home or business. They are WORTH the wait. DO NOT call Golden Rule as they willOVERCHARGE YOU.
I was getting a hum in my new furnace so I called Midwest Comfort to take a look. It ended up being my furnace filter causing the issue when the blower fan each a certain speed. Im going to try a different filter brand to hopefully remove the hum. The furnace checked out perfect, Midwest Comfort did the install in October 2020. Great job!!!
Joel came out to our small business and worked miracles on our AC unit! He was friendly and professional and took good care of us! Thank you Joel!
Very quick service and responsiveness to all my questions prior to coming out. Showed up same day to really help me when I needed it. Great service, will use again in the future.
Company returned my message quickly regarding no air conditioning and was out to fix it even earlier than scheduled. Quickly found and fixed the problem. Would definitely recommend this company!
We were very pleased with the cost, very polite technicians and their quality of the work that they performed. We now have an A/C repair service we can trust to maintain our heating and cooling.Rick
We called after hours,basically to get our name on the list for the next day.We were happily pleased when the service tech called and said he was on his way.He fixed our A/C in a short amount of time. THANK YOU,THANK YOU all very much.
These guys are the very best! Responsive, didnt feel like they were trying to sell me something.Nice guys to have around!!
Very thorough, professional and nice. Always have a great experience with this company over the past 29 years.
Great company. Technicians are helpful and friendly. Explain everything they have to do.
The service technician was very efficient, polite and friendly. Was courteous and on time.
I love this business! I subscribe to their annual heating/cooling maintenance service, so I always know what it will cost. They are always on time, and technicians are polite and knowledgable. This business rocks!
As usual, folks at Midwest Comfort delivered timely and professional HVAC maintenance service and we highly recommend them!
Midwest has been great. Installed our system about 6 years ago and has promptly fixed a couple minor issues that have come up since then.
Mick was very knowledgeable and explained how he would check and test the air conditioner for problems. He quickly fixed the problem and was very professional and friendly. I would recommend this company to anyone.
On time. Clean and neat job done. As usual outstanding :>)
Within a Short amount of time was at the house and got the a/c back up and running especially in the dire heat conditions we are sweating to these days!!! Thank you so Much
Timely, friendly service from our serviceman, Mick. Hes always courteous and respectful of our home and belongings. Would highly recommend this company.
The tech was on time, polite and neat. He seemed to know what he was doing. At the end of the service he explained what he had done and asked if I had any questions. I asked a couple questions. His answers reinforced my impression that he was knowledgeable.A very polite guy. I feel confident calling them in the spring for an air conditioning checkup
Excellent service! On time and thorough. Highly recommend using Midwest Comfort.
Dude charged me 187 dollars to quote me a price. Did no repair or disassembly. Took a grand total of 30 minutes
Customer about ten years (A/C and Heat Pump)provides excellent service (knowledgeable, friendly and expedient)Also, technician shows me what caused the outage and if a part needs replaced shows me the damage
Love Midwest Comfort Heating & Cooling! They have been there for 10+ years for me.
Midwest Comfort did a very good job and quickly fixed our problem!
I was very happy with the technician Joel. He took care of everything and answered all my questions.
I really appreciate the time they took to not only clean my air conditioner and check the thermostat, they also killed a wasp nest that started to make a house for themselves!! Thank you again very much!!!
I have had Midwest Comfort come out twice for different issues with our AC unit. Both service techs were friendly, explained everything clearly and let me know what options I had to save money. Whenever I have called someone was always available the same or next day, and I love their customer service and that they send text messages to let me know when they are on their way. Very knowledgeable and will continue to call them for all of our heating and cooling needs!
Midwest Comfort has been great to deal with and are always professional. I would definitely recommend Midwest Comfort to anyone looking for Maintenance or new system.
Fast, kind, and informative. We will be continuing customers.
Ive been in an annual maintenance agreement for several years now and been totally content with this company. Brian (owner) and his team are extremely conscientious and customer focused, running this business just like my husband & I run our business. I love that Midwest calls me for appointments instead of me having to remember to schedule AND they are incredibly responsive when I have experienced troubles with our home furnace/AC unit. Choose Midwest Comfort!!
If you want the best I Highly recommend Midwest Comfort. We have used Brian and his crew for many years. We called Brian around 6:04pm because our temperature in our home was reading 83 degrees. Jess was the service tech on call . He showed up friendly as can be and our air conditioner was working by 7:20pm. Jess was very knowledgeable and professional. Thank you Midwest Comfort.
As always it’s great to work with the Midwest Comfort team!
Great Service and knowledgeable Staff! Quick reply, repair and attention! Great Company!
Our AC went out. Called in evening and they came out the next morning and fixed it.
Midwest Comfort & Heating has always done an excellent job maintaining our heating and cooling systems. The Technicians are professional and friendly and provide great service.They have been maintaining our systems for over 10 years and have always gone above and beyond in good customer service. They responded quickly when weve had minor emergencies. They do such a great job maintaining our systems that we usually only see them twice a year for maintenance.
Chris was super friendly and did a fabulous job installing my new furnace and thermostat, would highly recommend these guys for anything hvac or water heater. Completely satisfied customer
I love Midwest Comfort Heating and Cooling. They always call to give you a heads up that they are heading your way. They are always pleasant, wether it’s the technician or the office staff, and very helpful with any questions or concerns I have. Very reasonably price. They do a very thorough job, I feel confident that my AC and furnace is running in top shape!! Definitely recommend Midwest Comfort Heating & Cooling.
Great experience with Midwest Comfort, called at 10PM and they were there 9AM next day and fixed everything within 30 minutes. Had my service completed by Jesse and he was great to work with and explained the issue so I could understand. Highly recommend!
Jess did an excellent job from start to finish. Called ahead of arrival, which was earlier than expected. Gave me options before tearing apart our system and then got me a price before doing the final work. Have always trusted Midwest Comfort and will continue to use them. Thanks Jess for also talking me through issues with our Ecobee Thermostat.
It was time for our yearly furnace check.Our furnace was putting out carbon monoxide at a high level. So we had them put in a new furnace. They were able to put it in the next day.It was definitely service with a smile.
We decided to replace our 30-year old AC and Furnace unit with Midwest Comfort Heating & Cooling and they went above and beyond with their customer service. Due to a scheduling issue, we were getting our driveway replaced at the same time as our install. The installers were able to work with us, the driveway company, and our neighbors and still get the job done on time. Furthermore the Midwest team was polite and responsive throughout the entire process. They also filled out the majority of the rebate paperwork which was a nice touch.
My previous review was in error! I meant to give a 5 star rating! This is a great company to work with. 👍
Excellent service by Joel!! He never tries to push services or products I don’t need, and is always professional and friendly. I would highly recommend this company and Joel.
Service was excellent, my technician was very good and able to diagnose the issue pretty quick although we had to wait till the next day to get the replacement part he had it in and running in no time. Will recommend this company to anybody looking for service
Professional technicians. Very courteous.
Couldnt be happier! Our AC went out on the hottest day so far this summer. My usual go-to service was booked out three days. I called Midwest at 7:01 am, they promptly answered and put me on the list for that day. The technician was at my house by 11:30 and our AC was working within an hour. Our tech, Jesse H., was professional and courteous and took the time to walk me through the repair in 95 degree temps. I cant recommend Midwest enough and will ask for Jesse by name next time we have an HVAC need.
On time and quality work.
Great people, great service! No complaints! I have used them repeatedly on my own property and on other investment properties and wholeheartedly recommend them! These guys are the best!
Jesse was on time, made sure shoe covering was on and professional.
They NEVER disappoint!!!! Excellent from beginning to end- Each time Every time we have needed them. From preventative maintenance to service and new installation. We have a few properties and I have a very high level of trust with Midwest Comfort. Brian is fantastic to work with.
Woke up today smelling a faint gas odor. I wasn’t sure if it was because a pilot was left on or what but the wife confirmed it so we called mid American energy. Turned out we had a gas leak on the outside of the house. That could have meant under the house with the line itself. I called around and didn’t get much in terms of availability but when I called Midwest Comfort Heating and Cooling they MADE THE TIME. They stopped by same day and fixed it for a very reasonable price. They explained everything and were friendly and professional.In an age of declining customer service it’s comforting (no pun intended) to know that there are legitimately good businesses out there who value and take care of their customers. I’m very big on loyalty and this company just got a customer for life.I HIGHLY RECOMMEND using Midwest Comfort Heating and Cooling. 👌🏻👌🏻👌🏻
I’ve used Midwest Comfort for a number of years. I trust them. They arrive on time, are knowledgeable, professional & proactive; and my older furnace and ac continue to run w/o problems or issues. I can highly recommend them.
Excellent, fast and greet workers
Love working with Midwest Comfort, especially the personable service we get from Mick. Always responsive and here when we need them!
I have been using Midwest Comfort for several years. They are always prompt, professional, efficient and friendly. I would highly recommend this company.
Excellent customer service! Very honest and great price! Air conditioner was not working. Mick came out and had it fixed and ready for summer in 30 minutes. Highly recommend. Will never call anywhere else!!
Always very helpful, professional, and up front. Best in the business.
The staff at Midwest Comfort are absolute professionals! I have used them for years, I have recommended them to family and friends. Ive had no issues with them over the years!
My heat stopped working and stopped pushing out the warm air. These guys came in and gave me a reasonable quote. I expected to hear that I need a whole new furnace. I loved that they were SO HONEST and told me it was just my blower motor and everything else worked just fine. They did amazing and honest work. That Honesty is what is bringing me back to them to put in a new Air system before summer!! Thanks Guys!
Mick did a great job for us. We were really pleased.
Ive been using Midwest for years now and Id not hesitate to recommend them to others - and I have.
We have used Midwest Comfort now for 7 years. Bi-yearly service and install of a new furnace and A/C. Great.
Good honest professional people. Dont try to sell you something you dont need. Show up on time and do quality work.
Mitch was here within the time frame. He is always very nice and professional. Wouldnt use anyone else.
This company has always come through for me, even on short notice. Much appreciated.
Great service backed with knowledgeable technicians and a great owner. Glad to find a company my family can trust.
Midwest always sends professional, kind people to do the work on my furnace and air conditioner. They are proficient at their work and give excellent advice for energy efficiency from my cooling and heating units.
The very best! Would not use anyone else! Thank you for all you do!
Joel was great!
Had to have after hours work done on our furnace. Price was right and the technician Mick did an amazing job explaining the situation and getting it fixed up. Highly reccomend! We will always use Midwest Comfort from now on!Also have had Jess out to work on our systems and he also does an amazing job! Great service!
Jess was great and answer all my Question to my satisfactions! Thank you for your Service.Ursula Barajas
I know it sounds silly, but we kinda look forward to our twice a year service! Pleasant, professional and weve gotten kind of attached :) Highly recommend Midwest Comfort!
On time and professional.
My air conditioner stopped working. I called.and Jesse Hetherington was at my house in under 2 hours. Less than an hour later my air was back on. It doesn’t get any better than that.
The owner is the nicest man I have eve met. He is very caring about his customers and he always does good quality and honest work. Great prices and the workers are really nice as well
Excellent customer service! I called on a Wednesday in early November and they had a busy schedule. Was told someone probably wouldnt be out until late afternoon/evening. Received a call a few hours later and Mick was here by noon. He figured out the issue & left to retrieve the needed part. Furnace was up & running in no time! To my unfortunate luck we had another issue! Called around 7pm tonight and Mick was here within an hour. Simpler issue this time, but thank god for their 24 hour service or out would have been a chilly night in our home!! I highly recommend these guys, they know their stuff & i cant say enough about the great experiences weve had!
Nick arrived right at the time he said he would, and immediately took care of the issue with the heater while explaining the issue and how it would be fixed. Reasonably priced, too. Highly recommend!
Highly recommend. Mick came out to my house and promptly fixed my issue. He was really professional, made sure that I understood the problem, gave me some tips, and was quick.Great service and he got the problem fixed right away!!!
As always prompt, courteous and efficient. Thanks.
Jesse is always polite and gets right to the job.
Great company that does great work!
I have had a great experience with Bryan and his guys! Very professional company, that I feel very comfortable recommending to everyone.
Very professional.
Pleasant to work with and informative. Service was timely and on budget. Far better than the up selling, highly advertised HVAC dealers in the DSM metro.
Top notch service and expertise when it comes to HVAC. Dont use anyone else, you wont be disappointed. The price is way lower than most companies and the service is unbeatable!
Installed new humidifier.