From the moment we called Al for an estimate to the time Curtis and his crew left we’ve not been disappointed with Lenz H&C. Just the opposite. Al came to our house and took the time to figure out what we needed and worked with us on price. On installation day the team was on-time, efficient and clean. Very friendly guys who knew what they were doing and got it done quickly. Replacing an a/c and furnace is never fun (or cheap) but the team from Lenz definitely made it easier to handle. Very happy.
The actual owner came the next day for a look-see and an eventual quote. His crew was out by 7:30am next morning removing and installing the AC. I have an old home with a very small basement, so the furnace had to be taken out in small pieces. In less than 1 day, I had AC again. In less than 2 days, the furnace was completed. The Lenz crew is the hardest working crew I have witnessed. They took care of everything, from start to finish without one complaint. I highly recommend Lenz.
This is the second time Dan from Lenz Heating & Cooling has been here. The first time he replaced the thermostat; this time, due to a lightning bolt hitting a transformer, he had to replace a furnace board. Both times, Dan was not only knowledgeable, but also efficient and personable. This is why I called Lenz: great company, excellent service!
Al Lenz provided an assessment of our air-conditioning needs and made a recommendation for replacement. His team arrived on the scheduled day and did a most impressive job of removal and replacement of our entire system. We are thrilled with the result and have enjoyed a comfortably cool house this very warm July!! Pricing was fair and most reasonable. Thank you Al Lenz and team!
Was very quick about responding. Had an issue with the placement of the AC unit and they figured out a solution that worked for me and for them as well. All 4 service employees were absolutely exceptional at everything. Definitely went above and beyond.
My AC wasn’t blowing through any vents so I called Lenz. Al called me and had my try something before coming out on site. He even called back to check on me, was able to walk me through a fix, and didn’t charge me!! Will definitely be using Lenz again for any AC needs. Thank you Al!
Dan, was very quick and efficient. He was great to work with, fixed our problem quick, fast, and in a hurry. Thank you so much Lenz Heating & Cooling! Will definitely recommend your business to everyone I know that needs HVAC assistance!!
Lenz Heating and Cooling is the best! My AC went out at the start of our hottest week on record this year. They were able to get a new air conditioner installed very quickly and were upfront with cost and warranties. I would use them again. Staff is very responsive and professional.
I just had a regular AC check done by Jeff, one of their techs. He was professional, friendly, found that my AC unit was just packed full of cottonwood crud, and fixed it... all for a reasonable price. I highly recommend Lenz!
The Lenz crew was awesome! Very personalized from start to finish. We appreciated their quick and quality service. The thought of having a newborn and toddler without air conditioning was a tad nerve wracking but they were able to set us up with a wonderful system the very next morning. We were so glad we called them.
Lenz Heating and Cooling came by when my AC wasn’t working. We quickly realized it was an old unit that needed to be replaced rather than repaired. Lenz was able to offer a great price on a new unit and installed everything the next day! The new unit works great and has a 10-year warranty. I would definitely recommend Lenz to anyone.
I have been a fan of Mr. Lenz and his team for 10 years now. Very organized team with scheduling, calling ahead as they come out and fair pricing. The tech teams are great with proactive seasonal service and big issues. I won’t go anywhere else!
They were on time. Friendly and professional. Took the time to answer any questions that I had. They took the time to explain the furnace and central air unit. And everything they did. They helped us set up our thermostat and explain how it worked. Would highly recommend this company to anyone.
Al has created a company that is spot-on! We have used Lenz Heating and Cooling for the last five years. Havent been disappointed once. All employees are polite and on-time. Communication with staff is great. Quality of service isnt to be beat! Would recommend them to anyone!!
Working with Lenz has been great. Always so kind and friendly. Very quick to respond. We had our whole system replaced and they continue to call and check in to make sure everything is working to our expectations.
We are so thankful for Lenz H&C. Al and his team helped us relocate our AC unit to make room for our new deck. Needless to say, we ran into some unexpected technical challenges but Robbie and Jeff helped us troubleshoot the issues to get our system back up and running in time for summer. Great customer service is difficult to find in today’s world but we certainly found it with with Lenz.. Their professionalism, timely scheduling, attention to detail and patience only reaffirmed our trust in them to take care of all our HVAC needs. They are the gold standard. Thank you to the whole team.
I cannot say enough good things about Al Lenz and his crews. They installed a new Heating/AC system and water heater for me last year and worked so hard and efficiently to get a junky improperly installed system out and got me a system that has worked amazing and has dropped my energy bill for my large house below what I paid for a tiny apartment. There was a manufacturer issue on the water heater and it went out Sunday. They were out Monday and investigated and made arrangements to get a brand new one installed today (Tuesday) because my basement was getting repaired the same time too. All of his crews have been professional and kind and many are veterans with strong values and ethics about doing things right. If you need anything done please contact them.
Lenz Heating and Cooling was prompt and professional. On one of the hottest days when our ac quit, they tried to repair it. Before leaving they checked it again only to discover it died completely - so they refunded us and scheduled a new ac to be installed within a few days. Thanks Lenz!
Lenz Heating & Cooling did an outstanding job installing our new system. They were very polite, forthcoming, and was able to answer any and all of my questions when I had them. They were very courteous especially since it was nap time for my work, but they were able to accomplish everything that they came to do. I couldnt be happier with my new system especially with colder weather coming our way. Again I say thank you to Lenz Heating and Cooling for coming and setting up my system and ensuring that it was working properly and effectively before leaving.Dale & Kristene WalzWindsor Heights, IA
Had been having problems with my air conditioning and they were quick to get me scheduled ! Met Dan and he was fantastic ! Super friendly talked me through what he was doing and how to make sure the issue wouldn’t occur again ! He also fixed a family member of mines AC as well and was quick and efficient. If you need your AC or heating looked at I definitely recommend them !
I had my annual service check for my AC today. He did a great job. Lenz installed my new units a few years ago and have been great to work with the whole time. Employees are courteous and professional. I have chosen their annual service plan for my AC and furnace--recommend that.
I called when my heater went out. Al was here within a few hours. We had to completely replace the furnace. Very knowledgeable and great customer service. The guys installed the furnace and did a great job. Made sure everything was cleaned up before they left. Definitely recommend them!
I highly recommend Lenz Heating & Cooling for any an all of your heating and cooling needs. I have used them many times now and they are always very professional, courteous, and get the job done. Gus was the service technician this time and he was awesome. He actually came earlier than the scheduled time and was great at explaining what he found and what he did. Also, greatly appreciated that he wore a mask and booties the entire time. Five Stars for sure...and would give more stars if available.
Have used Lenz twice at 2 different locations in Urbandale. Lenz gets 10 out of 10 for price, prompt and professional. Special thanks to Dan for the work done on 9- 3.
Very responsive and the office kept me updated on the tech arriving to fix my AC. Dan was very professional and walked me through what was wrong and replaced what was needed on my AC unit. I was very happy with the service today and will continue to use LENZ.
Al Lenz, and his team did an excellent work in my home, they replaced the furnace, thermostat and AC System very quickly.
Came out cleaned our AC did an amazing job make sure worked after it stopped working would use again
Al and his team are the best around! Thanks for all you guys did for our home. LFG!
Good experience. Fair price. Clean, prompt & professional installation. Thanks to Al and his team!
We were very impressed with the speed and quality of work Lenz provided. They replaced our furnace and air conditioner. The AC was non-functional (no fault on Lenz - just a bum one), and they did not charge us until they could replace it. They are friendly, professional and quick to respond. Highly recommend. They are also very competitively priced with quality equipment.
This morning the general manager Al Lenz came by to check out the systems in my new house, and he was ever so friendly and helpful with information! Al made it incredibly easy to understand the needs of my heating and cooling and schedule for the install.
Absolutely the best company. And amazing prices. Employees were very respectful and knowledgeable. The owners are very caring. Came over to check on their employees during the day. Very short turn around times. Highly recommended!!
Highly recommend Lenz for your heating & cooling needs. Al came to my house for an estimate and had his crew in there first thing the next morning installing a new furnace, A/C, and water heater all by 4:30 PM. Everyone was very professional, timely, kind, and respectful of keeping my house clean. Reasonable pricing as well. Wonderful customer service!
Outstanding!! Dan came out and replaced some wires a critter ate through did a service check and was out the door lickity split. AC is cranking and I coundnt be happier! Extremely reasonable priced and Highly recommended!!!A+++++
The team at Lenz Heating & Cooling have always been great to work with. The are prompt, professional and treat the customer right. They just replaced our furnace and whole house humidifier and install a smart thermostat. I highly recommend the Lenz team.
From start to finish, I couldnt be more pleased with Lenz Heating & Cooling. Very prompt, professional, courteous and knowledgeable. There were a couple of other issues that were found not directly related to the tear out or install, but they were kind enough to address them for me. The guys were patient and answered my endless questions or concerns in full. I highly reccomend this company! The crew did a great job with removal & intstall and thoroughly cleaned up.
I messaged Lenz on a Saturday and they set me up with a Monday am appointment to replace our water heater. They showed up on time and were friendly and respectful. The job was done quickly and efficiently. I will call on them again!
Just had Dan from Lenz heating and cooling stop by. As always excellent service and very professional! Defiantly my go to heating and cooling company.
Lenz installed my furnace. They came out quickly to inspect my old furnace. (I had called another company that could only put me on a 24 hour waiting list, so I really appreciated that Lenz came out very soon after I called.) The problem was identified within minutes. The solution to install a new furnace was not what I wanted to hear, but they offered a variety of financing options and space heaters to keep me and my family warm until the furnace could be installed the next day. The installers made sure that I understood everything they were changing. They did a great job and the heat has been working perfectly since then. I highly recommend Lenz Heating and Cooling.
I cannot say enough good thing about their services. Jose and Jeff on the install day were very efficient and clean my place nicely after they complete their work. Lenz always make sure they give the best deal to their customer. I would highly recommend for any heating & cooling needs. Beyond my expectation!
Al came out to our house today - was actually early! :) Went through our issues, took time to look at each thing, and explained what was going on. Will definitely be calling again and recommend to anyone looking for a solid HVAC company worried about building relationships first!
Our furnace conked out at 9:30am on Sunday, February 14th. Valentine’s Day. -9 below temp outside, with a feels like temp of -26. Thanks to Hannah, Al arrived at our house by 10:30. He quickly figured out the inducer motor was shot, then went and found a new part (on a Sunday!) and had our furnace blowing heat by 12:20. Amazing local company who does right by their clients. I will never call anyone but Lenz again. Thank you for such tremendous service!
Al was great and knew exactly what to do right off the bat.Excellent service, Lenz will definitely be my go-to in the future!
Highly recommend Lenz Heating & Cooling. They came out almost immediately to give me a quote on a new furnace & AC and were able to install within the next couple days. Al, the owner gave me great pricing and was responsive when we had a hiccup with the installation. He told me he would resolve the issue and did! His team did a great job with installation and were very nice and kept my house clean. Overall very happy with their work, pricing, and customer service.
Lenz is a QUALITY company!! I used them previously to install a new AC and they came back and checked on a shaking issue at no charge and have been great to work with. Then, all of a sudden our heat stopped kicking on. I called on a SATURDAY and a tech (Dan) was out within hours. He checked our whole furnace system even though lo and behold one of our kids had plugged up the furnace vent outside with our sub pump tubing. Dan went above and beyond and made sure it was all working even when the problem ended up being simple. He did all this at NO CHARGE. I am beyond impressed by the service from the receptionist on call down to the tech. I will HIGHLY recommend this company to anyone.
AL is the kind of person that you want to do business with. Solid business and true customer service. 👌
We have found a winner in Lenz Heating & Cooling! Our Furnace was on its last leg and we needed to have a new one installed prior to winter.We called Al Lenz and he delivered! Not only did he personally visit our home to check our system, he made himself available when we had questions / concerns. You dont see many owners hand out their contact info and thats what differentiates Lenz. Lenz treats you with kindness and like you are a part of their family.On the day of the install, Jose and Jeff arrived on time and with a smile. They took great care of our home ensuring that they left it cleaner than they found it. They did an awesome job and the new system is top notch and runs like a champ.Thank you to the Lenz team!
Lenz Heating & Cooling is exactly the type of company I hope to do business with when making a purchase, especially a sizable purchase, for something I dont know much about. In this case, a furnace, air conditioner and water heater. Al Lenz and his team were great to work with; friendly, trustworthy and very customer service oriented. Installers Curtis, Jeff and Gus were professional, courteous and provided quality craftsmanship. The office team is equally friendly and helpful. I highly recommend this company in terms of their employees, excellent service and the quality of the products they sell.
We woke up on a Saturday morning with a temperature of 60 degrees. Our daughter has a trach and isn’t supposed to be in temperatures below 60 degrees. Service tech, Dan, was here by 10:30am and had our heat back up and working by 11am. Thankful for their help, especially on the weekend! We will be looking into their membership program, that he told me about, to keep our furnace/AC regularly maintained and service assistance readily available if needed again in the future.
In August we decided it was time to update our heating and cooling system for our 50 year old home. We contacted Lenz Heating and Cooling. Within a few days Al came to our home and sat at our kitchen counter. We went over what he could do to make our home cool, warm, and increased efficiency. Al presented us with a plan and financing, if needed, to replaced our old system. The plan was what we wanted, and we were placed on their installment schedule.On the installment day the Lenz team arrived at the scheduled time and completed the install, cleaned their work area, and provide us with a lesson on the new programmable thermostat. All were completed by late afternoon - a job well done.We have enjoyed our new efficient quiet system. It has kept our house cool and during these last few days warm. We have been happy with our decision of the programmable thermostat. We have been able to set the temperatures for day hours and evening sleeping hours, plus the ability to regulate the thermostats from our phone.One more thing- Lenz Heating and Cooling also arranged for a company to clean our very dirty ducts. 50 years of dust gone with a BIG vacuum.Thanks Al and the Lenz team for making this transaction a very positive experience.
Found their Advertising in a local magazine Urbandale Living wanted to use a smaller family owned business considering the times. Scheduled a cleaning inspection etc. Gus showed up did a great job explaining what he was doing and why we should do certain things and not do other things. Great attention to detail and above and beyond in customer service. If I was the owners I would hang on to him for sure. Thank you again and you will be highly recommended by me in the future
Quick response when I needed! Came out same morning and had the problems fixed within an hour. Have used them several times, and now my only call for heating and cooling issues.
Al and his team took great care of my mother, they quickly assessed the issue and the problem was fixed quickly and with great service. They were friendly and are coming to help us with additional work this Spring.
I received a coupon in the mail by them for a free HVAC inspection and tune up. On the day of my scheduled time I received multiple updates throughout the day on when the technician would arrive and he was nothing but professional. Told me everything I needed to know about my furnace which was over 20 years old. Overall I was very satisfied by the customer service and experience with Lenz.
Lenz installed our heating and ac this week, and we have been nothing but impressed from our first meeting to our final payment. Their customer service and expertise have been miles above anyone else we talked with. It didn’t hurt that the final price came in much less than any other quotes we received!We will use them if we need any repairs!
Very professional, affordable and customer focused!! They stand behind their word and will do everything to make sure you’re satisfied! Very impressed with Al and the entire team. Couldn’t be happier with our new systems and the work they did to replace our old ducts. Highly recommend Lenz!
Our heater went out late Monday night, I called 3 companies to try to get a repairman, only Lenz had a actual person answer the phone.She tried to help me trouble shoot over the phone and when that didnt work I had a repairman at my house the next morning.The other 2 companies didnt even call me til midmorning the next day !!Great service, I highly recommend !!
We used Lenz on a recent job on our very old house and they did a fantastic job! It was a complex installation of a new furnace and air conditioning unit and they worked with us to get an end result that we were very happy with. It was not easy but they worked diligently to get the job done. We also appreciated that they were reasonable with their pricing, the value for their work was absolutely worth it. We highly recommend!
Great service and price.
My furnace started acting up at the worst time! I think the temperature outside was a “feels like” temp of below zero. A good friend told me to call Lenz, so I called early to see if it was at all possible to get someone over to check on it. I figured there was no way, and that I would have to spend all day calling around. Jenny was super nice and helpful, and within a minute of calling I was penciled in with a wait time of only 3 hrs. Al was my technician. Not only was he early, he was fast, efficient, respectful of being in my home (he wore a mask and booties over his shoes) he even jumped the fence into my back yard (because the gate had waist high piles of plowed snow in front of it) and trudged through the snow to clean an old wasps nest out of the outside furnace vent. To say he went above and beyond on that one would be an understatement. I will definitely use them in the future, and absolutely recommend them to anyone looking for a genuine, customer service oriented company.
I have used Lenz Heating and cooling exclusively for the last 4 - 5 years, They have replaced and service my AC as well as serviced my 23 year old furnace. Al has always been great to work with, is very responsive and always professional. We will be needing a new furnace very soon and I plan to have Lenz install the new furnace. I highly recommend them for your heating and cooling needs.
AMAZING COMPANY!!! I dont know where to begin. Family & Veteran owned and family run! Could not ask for a better HVAC guy/gals who are knowledgable, patient and LISTENS to your needs. I recommend to anyone who needs a service call or new system. Thanks Lenz Heating & Cooling for keepings COOL 😎all summer long and warm in the winter.
Warm and no fear of carbon monoxide killing my family or the unit going down when it’s cold. They were there on time very clean and quiet. Installed it in less than 1 day . Highly recommended them to everyone I know
Gus did a phenomenal job. He was patient when I had new questions as a homeowner trying to understand how to care for my HVAC equipment. I ended up signing up for a maintenance agreement, but he wasnt at all treating me as another sale. I cant say enough good things about him and the company overall. So glad I found you guys. The customer-centric approach really shows and look forward to a long-lasting relationship.
Weve used Lenz for the past two years and have had wonderful experiences with each person whos performed service! This most recent service call was with Al and he provided thorough and professional service.
Lenz installed a new air conditioner for us. They came earlier than they promised and stayed late to get the job done. It was extremely hot outside so we were very appreciative! They did a professional job. They followed up with us afterwards to make sure we were satisfied. 5 star! We will use their services again!
I am very pleased with the service I received from Lenz. They are professional, courteous and helpful. Dan came out to check a problem with no cool air and found out the fan had seized up. The unit was old and we were due for a new one. My husband and I talked with AL-owner(funny guy) about getting both the AC and furnace replaced and if he had any deals and of course we just missed it. But Al worked with us and got us a good deal for both with financing..so grateful! They were able to get to us the following day..Amazing! Just before the high temps that weekend! They go above and beyond to make sure youre happy with their service and to be their customer..A+ in my book. Dan, Gus and Brandon spent the whole day working on the installs..would have been shorter but was having a problem with the thermostat. Im telling you these guys are amazing at what they do and answered our questions. They are hard-working, respectful and professional..I appreciated that! This was my first time dealing with something major with our home and they made me comfortable from beginning to end. I highly recommend the Lenz team for all your HVAC needs. We wont go anywhere else..they make sure everythings right!..Many Thanks and GOD Bless! :)
Dan was very professional with good advice, and work.
The team arrived on time and were very professional. They completed the job faster than anticipated and their prices were very reasonable. We were very pleased and highly recommend Lenz!
Requested service for a repair job and Al was on time, professional, and straightforward in explaining and solving the repair. The effort clearly showed that Lenz values their customers and an outcome will be that I will continue to seek their help when any other HVAC issue arises. Highly recommend Lenz - they have your best interest in mind when conducting their business.
The technicians arrive within hours after calling for service. They quickly diagnose the problem, repaired it, and answered all of my questions. All of my expectations were met and/or exceeded. Great service. I will use them again if any new problems arise.
Lenz Heating and Cooling did a fantastic job replacing my old furnace. They were timely and professional. They also have fantastic customer service, and helped me out at 9pm when I needed it most. I would recommend Lenz to anyone who needs heating and cooling work done to their home!
Want to thank Al and Jenny for putting together a very good team. From Al to the installation team everyone was very Professional and courteous (havent heard so many thank yous from a team in a very long time). Our installation team today was Gus, Jeff and Nick they were here a head of schedule and work very well together. The did a air and furnace install. They made sure to answer all our questions. I will highly recommend Al and his team to anyone who asks if I know a good heating and cooling company. Again Al and Jenny Thank You for a job very well done. I rate you 5 stars on all the items above.
Replaced our A/C and furnace and were very pleased with the crew that handled the installation. They were on time, finished ahead of time and left everything clean. Very happy with the unit they suggested and the pricing. From the front office to the last gut out it couldnt have went smoother. Thanks!
LENZ took very good care of us. Had a better quote for a new HVAC system for high efficient system than the Home Depot quote, also they processed the warranty and discounts from Mid American. Their crew were very courteous and professional, and did a great job of helping me though the set up of my new thermostat. Also they cleaned up all the areas they were around, vacuuming the stairs and around the furnace. Very satisfied with the quality and service!
We had a new air conditioning unit and furnace installed by Lenz the technicians Jeff, Curtis and Brandon arrived at the scheduled time of 8am. All were professional kind and courteous and made sure to protect the carpet from anything they might bring in on their boots. They got right to work and had the removal and installation complete in around 8 hours. My wife and I are very satisfied with the work and service ! I will totally recommend Lenz heating and cooling to anyone looking to replace their heating or cooling or any service related issues. Al seem to have a great team working for him ! Thank you Lenz for the great work and experience. PS. even my dog liked them !!!
Very honest and easy to work with. They were at our house during the derecho. Electricity went out but they pulled out flashlights and kept on working so we could have a working air conditioner. Followed up a few days later to verify the new system was working as expected. Would definitely use Lenz again.
We replaced our old furnace and a/c. As always, Lenz provided excellent quality and service. Very happy to have a reliable HVAC company our area.
Great customer service and easy to work with!
Gus from Lenz was super helpful when our furnace went out for the day! He showed up and was very friendly and solved the issue within 20 minutes of being at our home. He was also kind enough to tell us about future problems that we can be on the lookout for. Very good service and very knowledgeable!
The team from Lenz is the best in the area hands down. They arrived promptly and worked hard to install our new HVAC system. They did high-quality work and had great communication during the entire process. If you are in need of a new system or general maintenance, just call Lenz and you will not be disappointed.
We were very lucky to have found Lenz Heating and Cooling soon after buying our older home. Over the past seven years we have needed them on several occasions- often urgently. They have replaced a furnace for us, and have serviced and repaired our older AC unit. They are always very responsive (which I really appreciate about them every time), courteous, and knowledgeable. Not only are they the best in their business in the Des Moines area, but they care about their local community and give back to it. This is one service provider that we dont have to shop around for.
This is a great company. I called early in the morning because I thought my thermostat wasnt working. They had someone out by 1:00 pm. It wasnt my thermostat, a wire came loose in the air conditioning unit. It only took him a few minutes to fix and make sure it wouldnt come loose again. Very fast service and their employees know what theyre doing.
We have been customers for years and as always Al Lenz and employees provided excellent service this morning to keep our furnace operating. It is a relief to have honest, reliable, trustworthy and personable folks taking care of very necessary household systems. Thank you from Nancy & Myron.
Equipment works fine until you need it. In November, just as weather was getting extremely cold my daughter starts her furnace to get no results on a Friday night. We were lucky Al Lenz fit her in on a crazy busy Saturday. A quick review discovered she had a crack in the furnace so he quickly turned off all access to inadvertently start the furnace. Same day he had a quote prepared and took the time and patience to discuss via long distance call with me as to best options. Both furnace and air conditioner were promptly installed within the week abiding by all time frames he promised, including extra pipework. Automatically returned early this spring to ascertain her air conditioner is in prime condition for upcoming summer. Great customer service and stands by his employees workmanship. I’d HIGHLY recommend - A satisfied concerned parent.
Lenz came out to my place today and with one of their employees (Gus) was more then professional for fixing my heating issues and sold me a thermostat (at a GREAT PRICE !) so Ill stay warm and toasty during these cold winter days. Cant stay enough for this young mans help and STRONGLY recommend all to call them when heating issue arrives !
After they started the install of a new furnace/water heater,the owner pulled his crew off the project due to they told me they would happily substitute a 50 gallon water heater for the 40 gallon one that was quoted for the same price. They brought out a 40 gallon one to install. After some discussion, the owner decided to pull his crew out and said he would call me next week. After two weeks,I have not received a call yet.
From our first call to Lenz to the installation of a new A/C and furnace we felt confident that we made the right call.The office staff was very helpful in giving us suggestions on how to keep our system running until they could check on it.The repair visit was great as they were able to diagnose the issue and keep it going until we could have a new system installed.The installation crew showed up early and was very professional. They were awesome in making sure to answer any questions and making sure we understood they new system. They even went above and beyond on correcting a couple of things that were unrelated to the A/C and furnace.We would definitely recommend them to others.
Our heater system was not working for 3 weeks after being diagnosis with batch of guys giving a long and confusion solutions. Mr Al came for a second opinion. He took his time, made a diagnosis explained the issue with several option. Helping me to pick the best value for less price. I was truly impress how every thing went well in the mater of 2 days my heating system was installed. I was well pleased with the technicians job well done left the work area very cleaned. I would recommend any one who may be in my situation to get a second opinion through LENZ HEATING AND COOLING. kali
Great experience with purchasing new furnace and AC. The team is very friendly, clean and trustworthy.
Fast friendly professional service and a job done right. I highly recommend them!Steve Williamson
They were able to get me comfortable after 4 years of dealing with a system that was too small when installed in my new construction home. Kudos to the team for getting the install done in one day and for Al constantly checking in to see if were comfortable! I would HIGHLY recommend Lenz heating and cooling to anyone that is interested in working with a company that does exactly what they say theyre going to!
Gus was great, very polite, made sure to explain everything to me and fixed my family’s heat! Amazing company, quick, punctual, and very knowledgeable in their field! Thank you Lenz!
Lenz was my first of three contractors I had give me a proposal for a new Furnace, A/C & Water Heater. Al was very professional, made a thorough review of our needs and desires regarding the equipment and add-ons. He gave us his best price right up front and No hard-sell! The other contractors gave proposals and they stayed & stayed, wanting to get a signature before leaving. Both tried repeatedly to come back and match the Lenz Deal! On install day, Curtis & Brody & Drae were very professional, took all precautions to keep the house clean and did excellent work. They made sure we knew everything about our new system before they left. We love our new Amana furnace and AC and our new Rheem water heater! At our request they also installed an Ecobee Smart thermostat, an iWave R 4900-20 air purification system and Aprilaire 700 Humidifier. I definitely recommend this family owned business! Al & Jenny have a GREAT TEAM!
I highly recommend Lenz for your heating and cooling needs. When it first started to get cold the first couple weeks of October our heater decided to start malfunctioning and wouldnt light the gas. Since It was a weekend day we needed someone that was 24/7. I found them on Google and read some of the reviews before I decided to call. I am so glad I did, they had them come out shortly after I called and it was the owner who came out to look at it. It ended up working but he said he didnt know how long it would last since it was the mother board, and of course it stopped working before our appointment Wednesday and they were able to move some things around and get us in first thing Monday morning! I would say pricing is average but the service is excellent.
Al diagnosed the issue in 10 minutes gave me quotation and then called for the part and scheduled a technician to install it that day. I would recommend them for their professionalism.
My company has remodeled many homes and by far this business exceeded my expectations, from the cost (big savings), to the quality of the product. Installation process was quick and all workers were professional.I also needed some modifications done at one particular site. The owner came up with a suggestion that solved the problem.Great folks to do business with.Love supporting our local businesses, especially when they are as great as this one.Thank you Lenz Heating & Cooling.
Lenz Heating and Cooling was excellent! Al was very professional, gave us a quote for a new HVAC system along with a new water heater. He gave us a fair price! On install day, Curtis & Drae were very professional, did excellent work. They showed us our old system as they were removing it and explained the resoning behind what they were doing. Nick demonstrated the thermostat and all of its features. He made sure we knew how to use it before he left. Curtis and Al made sure the system was working before they left the job. I would highly recommed this business! They provide excellent service with the customers needs in mind.Thanks Lenz Heating and Cooling for all of your help!!----Kris Jackson
From the time Al arrived to provide us a quote (which was an incredible value for the quality of the appliances), our experience with Lenz was professional and easy. Dan, Aaron and Jeff arrived promptly the following week to install our furnace and ac unit, and got right to work. By the end of the day we had a fabulous and efficient upgrade to our home and we barely noticed they were here!
AL is very knowledgeable about his profession. Very professional and friendly. Did a great job in servicing our unit and gave us some good advice. He didnt try to sell us anything or push unnecessary services on us. By far the best company we have had servicing our unit. I will be calling them again. He also hires veterans which to me as a veteran is very important